Get Connection Guide for Volkswagen Tayron SUV First Generation (2018-2025)

Mobile devices can be connected to the Infotainment system by cable and wireless connections present in the vehicle.

The type and number of cable and wireless connections differ according to the vehicle equipment and country. The connections may

also be different within a model series or in special-edition models.

In the case of cable connections, use only the original device connecting cables or, if available, the factory-supplied connecting cables

for your vehicle.

If the plug on the connecting cable cannot be inserted, check the angle of insertion and the connections.

NOTICE

If unsuitable or damaged connecting cables are used or if the connecting cable connector is inserted with strong pressure or in the

wrong position, this can lead to malfunctions and damage to the device, e.g. the device connection and the connecting cable

connector may be damaged.

● Use only suitable and undamaged connecting cables.

● When inserting the plugs of the connecting cables into the appropriate connection, ensure that they are correctly positioned and

apply only light pressure.

● Make sure that the connecting cable is not trapped or sharply bent.

If a connected device is not recognised, disconnect all devices and connect the device again. If necessary, check that the

connecting cable you are using is working properly.

If a connected device malfunctions, restart the device. In some cases this will remedy the fault.

The USB port allows data transfer and device charging or only device charging.

USB-C port

USB-C port in the vehicle (illustration).

The following USB-C ports may be available in the vehicle:

Identification of a USB port suitable for data transfer and charging.

Identification of a USB port suitable only for charging.

Information on charging options and charging capacity is provided in this owner’s manual (→ Charging options for mobile

devices).

Possible fitting locations of USB connections

The number and fitting locations of USB connections depend on the vehicle and equipment and the connections are not available in all

countries.

—In the centre console stowage compartment.

—Depending on equipment: two USB connections on the rear of the centre console for the second seat row.

USB connections on the rear seats are equipped only with the charging function.

Available data transfer functions

The following USB data transfer functions are available, depending on equipment.

—App-Connect .

—Media playback .

—Update function, e.g. for navigation data (→ Navigation).

Notes and restrictions

—Use only suitable USB connecting cables. The USB connecting cable must match the USB connection installed in the vehicle.

—Dirty, overheated or damaged data media may be unusable. Observe the manufacturer’s instructions.

—Differences in the quality of data media from different manufacturers can interfere with media playback.

—If USB extension cables, USB plug adapters or USB hubs are used, this can lead to faults or failure of the USB functions.

The Bluetooth interface is a wireless connection.

In Bluetooth audio mode, audio files from a mobile device that is connected via Bluetooth (e.g. mobile telephone) can be played over

the vehicle loudspeakers.

Bluetooth audio mode is available if the vehicle is equipped with a factory-fitted mobile phone interface that supports this function.

Bluetooth profiles

A maximum of three mobile devices can be connected simultaneously via Bluetooth: two for telephony and one for music playback.

The following Bluetooth functions are supported:

—Telephony and handsfree mode.

—Music playback.

—Displaying and operating music playback.

—Transmission of Cover Arts.

—Access to phone book and call lists.

—Access to SMS and email.

Prerequisites for using the Bluetooth interface for music playback

The mobile device supports the Bluetooth profile Advanced Audio Distribution Profile (A2DP).

Permission for audio and media transmission to the Infotainment system must be given in the settings on the mobile device.

You can find more detailed information on using a mobile device for music playback in this owner’s manual .

Pairing a mobile device with the vehicle via Bluetooth

There are various ways to pair your mobile telephone with the vehicle via Bluetooth. The easiest way is to pair via one of the following

main menus: Radio/Media or Telephone.

Pairing via Telephone

1. Open the app overview and tap Telephone.

2. Follow the instructions on the Infotainment system.

3. If mobile telephones are already connected and another mobile telephone is to be connected, tap

4. Select the mobile telephone to be connected.

Select mobile telephone.

Pairing via Radio/Media

1. Open the app overview and tap Radio/Media Media Source Bluetooth.

2. Follow the instructions on the Infotainment system.

3. If Bluetooth is already selected under Source but another mobile telephone is to be used, tap Source Bluetooth again.

tap Media Select Bluetooth audio device.

Mobile devices menu

If pairing via the mobile phone interface or the Radio/Media menu should fail, pairing can also be performed in the menu

Network Mobile devices.

1. In the app overview, tap

Network Mobile devices.

2. In the factory settings, both Bluetooth and visibility are always activated. If Bluetooth is disabled, tap

and activate Bluetooth

and Visibility.

3. Open the list of available Bluetooth devices on the mobile telephone and select the Bluetooth device name of the Infotainment

system. In the factory settings, the Bluetooth® device name of the Infotainment system is “my VW” and the last four digits of the

VIN.

4. Observe the messages on the mobile telephone and Infotainment system and confirm as necessary.

If pairing was successful, the data of the mobile telephone will be stored in the user profile.

5. Optional: confirm message for data transfer on the mobile telephone.

As a general rule, it is only necessary to pair a mobile telephone once. The mobile telephone connection to the Infotainment

system via Bluetooth can be restored at any time without having to pair the mobile telephone again.

The extent to which the Infotainment system can be used to control the mobile telephone connected via Bluetooth depends

on the respective mobile device.

You can find more detailed information on using a mobile device via a Bluetooth connection in this owner’s manual .

Always switch off the warning and service tones on a connected mobile telephone, e.g. key tones, to prevent interference

noise and malfunctions.

Two options are available for using the internet in the vehicle.

—Via the hotspot of a mobile device, e.g. mobile telephone.

—Via the vehicle's eSIM (→ Wi-Fi).

The types of internet connections possible are dependent on the country and equipment and the Infotainment system used.

Depending on your mobile telephone tariff, using the hotspot of a mobile device may incur additional costs, e.g. roaming charges, for

loading and using data packages from the internet, especially if you use these services abroad. Due to the potentially high volume of

data in use, Volkswagen recommends using a mobile device tariff which includes a data flat rate. For more information contact your

mobile telephone provider.

If the eSIM is used, you must purchase data plans via the web shop of Volkswagen’s external mobile communications partner. However,

you do not need any data plans of the external mobile communications partner in order to use the mobile online services of

Volkswagen AG. This requires a contract for use of the mobile online services, which may be subject to a charge.

Irrespective of how you establish the internet connection, whether via the hotspot of a mobile device or via the vehicle’s eSIM, you can

use the Infotainment system as a Wi-Fi® hotspot for eight further mobile devices (→ Wi-Fi). This function is dependent on the

equipment level and is not available in all vehicles.

Activating an internet connection via the eSIM

1. In the app overview, tap

Network Data connection.

2. Activate Streaming via integrated data connection (eSIM).

Using an internet connection via a mobile device

1. Activate tethering/Wi-Fi® hotspot on the mobile device, refer to the manufacturer’s operating instructions.

2. In the app overview, tap

Network Wi-Fi Wi-Fi: Search for Wi-Fi.

The Infotainment system searches for Wi-Fi hotspots nearby. It can take several seconds before available Wi-Fi hotspots are

shown. The search for available networks continues until Search for Wi-Fi is deactivated again.

3. Select the Wi-Fi network of the desired mobile device.

4. Enter the network key of the mobile device on the Infotainment system and confirm.

The Wi-Fi connection between the mobile device and Infotainment system is now set up. Further inputs may be required on the

mobile device to complete the connection.

Due to the large number of possible mobile devices, it is not possible to guarantee fault-free operation of all functions.

The availability of the function for using the Infotainment system as a Wi-Fi hotspot is country-dependent and may vary.

The Wi-Fi connection can be set up only to protected Wi-Fi networks that support the WPA2 or WPA3 standard. Older

encryption methods and open networks are not supported.

Setting up a Wi-Fi hotspot

Inputs are necessary both on the Infotainment system and on the mobile device.

1. In the app overview, tap

Network Wi-Fi Infotainment system as hotspot.

2. Tap Use as hotspot and activate.

3. Find the network name displayed on the Infotainment system on the mobile device.

4. Enter the password displayed on the Infotainment system on the mobile device and confirm.

The Wi-Fi connection between the mobile device and Infotainment system is now set up. Further inputs may be required on the

mobile device to complete the connection.

5. Optional: repeat the procedure to connect further mobile devices.

The network name and the network key are generated automatically. You can then change the network name and the network

key yourself.

Deactivating a Wi-Fi hotspot

1. In the app overview, tap

Network Wi-Fi Infotainment system as hotspot.

2. Tap Use as hotspot and deactivate.

Quick connection with the Infotainment system

The quick connection function makes it possible to easily and quickly set up a Wi-Fi® connection with encryption by scanning a QR

Code®.

If the camera app of your mobile telephone cannot scan a QR Code®, install a suitable app for scanning a QR Code®.

1. In the app overview, tap

Network Wi-Fi Quick connection to Infotainment system.

2. Scan the QR Code® on the Infotainment system with the mobile device.

The Wi-Fi connection is set up. Further inputs may be required on the mobile device to complete the connection.

The technical specifications of the internet connections in the vehicle that are described here depend on the vehicle equipment and are

available only in some countries.

— Wi-Fi® in accordance with IEEE 802.11 a/b/g/n/ac.

—Transfer in 2.4 GHz and 5 GHz.

—Up to eight mobile devices can be connected simultaneously.

—Internet connection via Wi-Fi:

—Tethering via mobile telephone.

—Hotspot for clients in the vehicle.

—Apple CarPlay® via Wi-Fi.

—Android Auto® via Wi-Fi.

—Simplified pairing process via QR Code®.

Possible types of data connections

The available types of possible data connections depend on the equipment level and are only available in some countries.

Mobile device:

Use the Wi-Fi hotspot of a mobile device (→ Wi-Fi).

eSIM (embedded SIM):

The vehicle has a control unit with embedded eSIM card (SIM). In order to use the Wi-Fi hotspot, you must purchase data plans

from the In-Car Shop or the web shop of Volkswagen’s external mobile communications partner.

Prerequisites

Network settings Allow internet connection is activated in the settings menu.

Data connection Integrated data connection is activated.

App-Connect enables the user to display and operate content and functions from the mobile telephone on the Infotainment system

screen.

For this, the mobile telephone must be connected to the Infotainment system using a USB interface with data transfer function.

Some technologies can also be used with App-Connect Wireless via the Bluetooth® interface and the Wi-Fi® hotspot of the

Infotainment system.

The following technologies may be available:

—Apple CarPlay®.

—Apple CarPlay® Wireless.

—Android Auto®.

—Android Auto® Wireless.

The above-named technologies are operated by third parties and are not made available by Volkswagen. Volkswagen is not responsible

if these technologies are terminated, discontinued or deactivated during the service life of the vehicle. There may be problems with

compatibility with third-party apps. We are unable to guarantee that the available apps can be run on all mobile telephones and all

operating systems.

The availability of the App-Connect technologies is country-dependent and may vary according to the mobile telephone. A wide range

of apps may be available and they may depend on the vehicle and country. The content, scope and providers of apps can vary. Some

apps also depend on availability of services offered by third parties.

For more information, please visit the Volkswagen website.

Apps, their use, and the necessary mobile network connection may be subject to charges.

WARNING

Using apps while the vehicle is in motion can distract you from the road. Serious accidents and fatal injuries can occur if the driver is

distracted.

● Drive with your full attention and with responsibility.

WARNING

Use of unsuitable apps or incorrect use of apps can cause damage to the vehicle and accidents with serious injuries, or even death.

● Protect the mobile telephone with its apps against misuse.

Volkswagen is not responsible for damage to the vehicle caused by poor-quality or faulty third-party apps, inadequate

programming of third-party apps, insufficient network strength, data loss, misuse of mobile devices, or malware on data

media, computers, tablets and mobile telephones.

The display of symbols depends on the equipment and the country.

or

Show more information.

Select Apple CarPlay® technology.

Select Android Auto® technology.

In order to use App-Connect or App-Connect Wireless, you must connect the mobile telephone to the Infotainment system via App-

Connect in the app overview. With App-Connect Wireless, the connection is initiated via Bluetooth® and then established via the Wi-

Fi® hotspot of the Infotainment system.

As long as a mobile telephone is connected via App-Connect, no other mobile telephones can be used via the Infotainment

system, e.g. to make phone calls via the Bluetooth® mobile phone interface.

If Apple CarPlay® is used, the Bluetooth® connection is terminated again as soon as the connection via the Wi-Fi hotspot of the

Infotainment system has been set up.

If Android Auto® is used, the Bluetooth® connection is maintained.

Connecting a mobile telephone via USB cable

1. For App-Connect, connect the mobile telephone with the Infotainment system using a USB cable.

2. Grant the Infotainment system the necessary permissions. To do this, confirm the permission requests on the mobile telephone.

App-Connect is now set up.

Connecting a mobile telephone for App-Connect Wireless

1. In the app overview, tap App Connect

/

.

2. Select the desired technology Apple CarPlay or Android Auto in the pop-up menu.

3. In the Bluetooth menu of the mobile telephone, search for the displayed device name and pair the mobile telephone with the

Infotainment system.

In the factory settings, the device name of the Infotainment system is “my VW” and the last four digits of the VIN.

4. Grant the Infotainment system the necessary permissions. To do this, confirm the permission requests on the mobile telephone.

App-Connect Wireless is now set up.

App-Connect and App-Connect Wireless will not be available if you do not confirm the pop-up menus during the connection process.

In this case, Volkswagen recommends deleting the mobile telephones in both the device settings and on the Infotainment system and

restarting the connection process.

Connection for Your Volkswagen Tayron SUV First Generation (2018-2025)

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