Get In the event of a breakdown Guide for Volkswagen Tayron SUV First Generation (2018-2025)

1. Go to a suitably qualified workshop and have the engine and exhaust system checked. Volkswagen recommends using an

authorised Volkswagen repairer.

Misfiring

The indicator lamp flashes yellow.

Misfiring is occurring that can damage the vehicle.

1. Go to a suitably qualified workshop and have the engine and exhaust system checked. Volkswagen recommends using an

authorised Volkswagen repairer.

WARNING

Sudden braking or driving manoeuvres, for example when an indicator lamp lights up or due to irregular engine running, can lead to

accidents. This can cause severe or fatal injuries.

● Ensure that your speed and driving style are always appropriate for the current visibility, weather and road/traffic conditions.

● Always observe the applicable country-specific traffic regulations.

There may be engine faults and fuel consumption may be higher if the indicator lamps are lit up or flashing.

Observe any country-specific legislation when securing your vehicle in the event of a breakdown.

WARNING

In the event of a sudden driving or braking manoeuvre or accident, a loose breakdown set, spare wheel, temporary spare wheel or

loose vehicle toolkit could be flung though the vehicle interior. This can result in serious or fatal injuries.

● Always ensure that the vehicle toolkit, breakdown set and spare wheel or temporary spare wheel are always properly secured in

the luggage compartment.

WARNING

Working with unsuitable tools or damaged tools from the vehicle toolkit can lead to accidents. This can result in serious or fatal

injuries.

● Never work with unsuitable or damaged tools from the vehicle toolkit.

● Seek expert assistance if no suitable vehicle tools are available.

The vehicle toolkit may be located in various places in the vehicle, such as under the luggage compartment floor or in a side stowage

area of the luggage compartment.

Depending on the equipment level, the luggage compartment may contain a loose box with the vehicle toolkit. This enclosed vehicle

toolkit is intended for a possible winter tyre change and does not need to be carried in the vehicle at all times .

The scope of the on-board tool kit depends on the country and equipment. The following describes the maximum content.

Contents of the toolbox (illustration).

1

2

Screw-in towing eye.

Adapter for the anti-theft wheel bolt. Volkswagen recommends that you carry the wheel bolt adapter in the vehicle toolkit at all

times. The code number of the anti-theft wheel bolt is stamped on the front of the adapter. You will need this number to replace

the adapter if it is lost. Make a note of the code number for the anti-theft wheel bolt and keep it in a safe place – but not inside

the vehicle.

3

Hook for pulling off the centre covers, wheel covers and the wheel bolt caps.

Additional vehicle tools

Depending on equipment, vehicles may have additional vehicle tools with a jack. It is not necessary to always carry the additional

vehicle tools with jack in the vehicle.

Additional tools in the vehicle toolkit (illustration).

1

2

3

Crank.

Wheel wrench for loosening and tightening the wheel bolts.

Jack.

After using the jack, crank it back to its original position so that it can be stowed safely.

Servicing the jack

If a jack is included in the vehicle toolkit, it is not generally subject to any maintenance intervals.

1. Grease the jack with a universal lubricant when necessary.

Tyre pressure gauge

In some countries, there may also be a tyre pressure gauge in the vehicle.

Additional tool in the vehicle toolkit (illustration).

1

Tyre pressure gauge (country-dependent).

The wiper arms can be lifted off the windscreen when in the service position.

Wipers in service position (illustration).

Activating the service position via the wiper lever

1. Close the bonnet and the driver and front passenger doors.

2. Switch the ignition on and then off again.

3. Operate the flick wipe function (→ Wipers).

Activating the service position via the exit menu

The service position of the wiper blades can also be activated for a limited period in the exit menu. The ignition must be switched off

for this.

Lifting the windscreen wiper arms

1. Move the wiper arms to the service position before lifting →

.

2. Hold and lift the wiper arms only in the area of the wiper blade mounting.

Placing the wiper arms on the windscreen

1. Before starting your journey, take hold of the wiper arms carefully and only in the area of the wiper blade mounting and place

them on the windscreen.

2. To move the wiper arms back to their starting position, operate the “flick wipe” function with the ignition switched on

(→ Wipers).

The wiper arms move back to their initial position.

NOTICE

If due care is not taken when working on the wiper arms, this can result in damage to the bonnet, windscreen or wiper arms.

● Lift the wiper arms carefully and always only when in service position.

● Never open the bonnet when the wiper arms have been lifted.

● Always place the wiper arms carefully back on the windscreen before starting a journey.

The factory-fitted windscreen wiper blades are coated with graphite. The graphite coating ensures that the wiper blade moves quietly

over the window. If the graphite coating is damaged, the wiper will become louder.

—Check the condition of the wiper blades on a regular basis.

—Wiper blades that judder should be changed if damaged or cleaned if dirty →

.

Damaged wiper blades should be replaced immediately. Wiper blades are available from a suitably qualified workshop. Volkswagen

recommends using an authorised Volkswagen repairer.

Cleaning wiper blades

1. Move the wiper arms to the service position (→ Wiper blades).

2. Lift the wiper arms, holding hold them only in the area of the wiper blade mounting.

3. Clean the wiper blades carefully using a damp sponge →

.

4. Place the wiper arms carefully back onto the windscreen.

Changing the windscreen wiper blades

Changing the windscreen wiper blades.

1

Release button for the wiper blade.

1. Move the wiper arms to the service position before lifting (→ Wiper blades).

2. Lift the wiper arms, holding hold them only in the area of the wiper blade mounting.

3. Press and hold the release button → Fig. 1 1 .

4. Tilt the wiper blade in the direction of the wiper arm → Fig. 1 A and pull it off in the direction of the arrow B at the same

time. You may need to use some force to do this.

5. Insert a new wiper blade with the same length and design onto the wiper arm against the direction of the arrow. Push it on until

it engages → Fig. 1 B . The wiper blade must be in folded-down position to do this → Fig. 1 A .

6. Place the wiper arms carefully back onto the windscreen.

Changing the wiper blade for the rear window

Changing the wiper blade for the rear window.

1

Release button for the wiper blade.

1. When lifting a wiper arm, hold it only in the area of the wiper blade mounting.

2. Lift and fold back the wiper arm.

3. Press and hold the release button → Fig. 2 1 .

4. Tilt the wiper blade in the direction of the wiper arm → Fig. 2 A and pull it off in the direction of the arrow B at the same

time. You may need to use some force to do this.

5. Insert a new wiper blade with the same length and design onto the wiper arm against the direction of the arrow. Push it on until

it engages → Fig. 2 B . The wiper blade must be in folded-down position to do this → Fig. 2 A .

6. Carefully place the wiper arm back onto the rear window.

WARNING

Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents and severe injuries.

● Always clean dirty wiper blades.

● Always change the wiper blades if they are damaged or worn and no longer clean the windscreen properly.

NOTICE

Cleaning the wiper blades or windows with unsuitable cleaning agents can cause damage.

● Do not use fuel, nail varnish remover, paint thinner or similar liquids to clean the wiper blades and windows.

● Do not clean the wiper blades with hard sponges and other sharp objects.

If wax residue from car washes and other care products remains on the vehicle windows, this can cause the wipers to rub.

Remove wax residue using a special cleaning product or cleaning cloths.

The exterior lighting uses LED technology. Owners cannot replace the LEDs themselves. If individual LEDs fail, this may be an

indication that more LEDs are on the point of failure. In this case, have the light units checked and renewed if necessary by a suitably

qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

It may be illegal to drive with faulty exterior lights.

WARNING

If the vehicle lighting is not switched on as appropriate for the weather conditions, the road will not be illuminated sufficiently. Other

road users may have difficulty seeing the vehicle or may not see it at all. This can cause accidents and serious or fatal injuries.

● Check the lighting system of the vehicle regularly.

● Have the lighting system repaired immediately if necessary.

At the time of publication we are unable to provide an complete overview of the locations of the fuses for the electrical consumers.

This is because the vehicle is under constant development, because fuses are assigned differently depending on the vehicle equipment

level and because several electrical consumers may use a single fuse. You can obtain more information about the fuse assignment from

a suitably qualified workshop. Volkswagen recommends using an authorised repairer.

Several electrical consumers can share a single fuse. Conversely, a single consumer could have more than one fuse.

Therefore fuses should only be replaced when the cause of the fault has been rectified.

1. If a new fuse blows again shortly after fitting, have the electrical system checked by a suitably qualified workshop. Volkswagen

recommends using an authorised repairer.

WARNING

The high voltage in the electrical system can cause electric shocks and serious burns. Contact with the electrical wiring of the ignition

system can cause serious or fatal injuries.

● Never touch the electrical wiring of the ignition system.

WARNING

Using unsuitable fuses, repairing fuses and bridging an electrical circuit without fuses can cause serious damage or a fire in the

vehicle. This can result in serious or fatal injuries.

● Replace fuses only with fuses with the same rating and size. Make sure that the colour and markings are identical to the defective

fuse.

● Never repair fuses.

● Never use a metal strip, paper clip or similar objects to replace a fuse.

NOTICE

If a fuse is replaced when the ignition is switched on, the engine is running, lights are switched on or when other electrical

consumers are switched on, this can damage the electrical system.

● Switch off the engine and switch off the lights and other electrical consumers.

● Make sure that the engine cannot be started when changing a fuse.

NOTICE

Damage can also be caused at other locations in the electrical system if a fuse is replaced with a fuse that has a higher rating.

● Never replace a fuse with a fuse that has a higher rating.

NOTICE

Dirt and moisture in the fuse boxes can damage the electrical system.

● Protect open fuse boxes against the ingress of dirt and moisture.

● Avoid causing short circuits in the electrical system.

● Check that the covers of the fuse boxes are closed tight again and are not damaged.

There are also other fuses in the vehicle. These should be changed only by a suitably qualified workshop. Volkswagen

recommends using an authorised repairer.

Opening the fuse box in the bonnet space

In the bonnet space: fuse box (illustration).

1

Fuse box cover.

In some vehicles, a pair of plastic grippers for removing fuses is located on the inside of the cover of the fuse box or on the fuse carrier.

Removing the cover

1. Open the bonnet.

2. To unlock the fuse box cover, push the catches in the direction of the arrow → Fig. 1 1 .

3. Lift off the cover.

Installing the cover

1. Place the cover on the fuse box.

2. Press the cover down until the cover audibly engages into position on both sides.

The overview shows the fuse locations of the electrical consumers relevant for the driver. The first column in the overview contains the

location. The other columns contain the amp rating, the fuse type and the electrical consumer protected by the fuse.

Depending on country and on the equipment of your vehicle, the fuse numbers and positions may differ to those given in the overview.

If necessary, ask a suitably qualified workshop for the exact fuse layout. Volkswagen recommends using an authorised Volkswagen

repairer.

Fuse assignment

In the bonnet space: fuse locations.

Fuse location → Fig. 1:

F9

, horn.

F10

F14

F31

F32

, front wipers.

, auxiliary heater.

, brake light sensor.

, windscreen heating.

Opening and closing the fuse box in the dash panel (left-hand drive vehicle)

To the left of the steering wheel: fuse box cover in the dash

panel (left-hand drive vehicle).

Removing the cover

1. Open the stowage compartment on the driver side and remove the contents if necessary.

2. Open the stowage compartment further in the direction of the arrow and pull out → Fig. 1.

Installing the cover

1. Press the stowage compartment into the mounts on the dash panel until it engages on both sides.

2. Close the stowage compartment in the opposite direction to the arrow → Fig. 1.

Opening and closing the fuse box in the dash panel (right-hand drive vehicle)

Removing the cover

1. Open the glove box and empty if necessary.

2. Push restrictor upwards into the opening of the holder and pull out to the side in the direction of the arrow .

3. Push catches upwards in the direction of the arrow at the same time open the glove box further .

Installing the cover

1. Move glove box into position.

2. Insert the restrictor into the opening in the holder and slide upwards in the opposite direction to the arrow until it engages .

3. Carefully push the glove box forwards past the resistance of the catches .

The overview shows the fuse locations of the electrical consumers relevant for the driver. The first column in the overview contains the

location. The other columns contain the amp rating, the fuse type and the electrical consumer protected by the fuse.

Depending on country and on the equipment of your vehicle, the fuse numbers and positions may differ to those given in the overview.

If necessary, ask a suitably qualified workshop for the exact fuse layout. Volkswagen recommends using an authorised Volkswagen

repairer.

Fuse assignment

In the dash panel: fuse assignment.

Fuse location → Fig. 1:

F6

, interior lighting.

F7

, seat heating.

F8

, electric glass roof.

, right exterior lighting.

, central locking.

F12

F13

F20

F30

, telephone.

, parts for the Infotainment system.

F32

F35

F36

F40

F42

F43

F44

F46

F52

, rear seat heating.

, left exterior lighting.

, blower regulator.

, anti-theft alarm.

, selector mechanism for automatic gearbox.

, air conditioning block, rear window heating relay.

, light switch (dipped beam), rain and light sensor, electronic parking brake.

, display, Infotainment system control panel.

, cigarette lighter, sockets. Please note installation position, factory-fitted fuse location as shown in the

illustration.

F66

F67

, rear window wiper.

, rear window heating.

Fuse locations for vehicles with factory-fitted towing bracket → Fig. 1:

F3

, left trailer control unit.

F11

, trailer control unit.

F29

, trailer charging cable.

F31

, right trailer control unit.

Electric windows and electrically adjustable seats may be protected by circuit breakers which switch on again automatically a

few seconds after the overload, e.g. frozen windows, has been rectified.

Preparations

1. Switch off the ignition, the lights and all electrical consumers.

Detecting a blown fuse

Blown fuse (illustration).

1. Shine a torch onto the fuse box.

You can see if a fuse is blown from the top and side through the transparent housing due to the melted metal strip → Fig. 1.

Fuse types

®

—Standard flat blade fuse (ATO ).

®

—Small flat blade fuse (MINI ).

®

—Large flat blade fuse (MAXI or MAXI+ ).

Colour coding of fuses

.

Colour

Amp rating

Black

1 amps

Purple

3 amps

light brown

5 amps

Brown

7.5 amps

Red

10 amps

Blue

15 amps

Yellow

20 amps

White or transparent

25 amps

Green

30 amps

Orange

40 amps

Red

50 amps

Changing fuses

Plastic grippers for pulling out and inserting a fuse

(illustration).

1. If present, take the plastic grippers out of the fuse box or the cover of the fuse box → Fig. 2.

2. Push the plastic grippers clip suitable for the fuse type onto the fuse from the top or the side.

3. Remove the fuse.

4. If the fuse has blown, replace it with a new fuse with the same rating (same colour and same markings) and same size →

5. Once the new fuse has been inserted, put the plastic grippers back in the cover.

6. Insert the cover again or close the fuse box cover.

.

NOTICE

You can damage another location in the electrical system by using a fuse with a higher amp rating.

● Never replace a fuse with a fuse that has a higher rating.

For technical reasons, your vehicle may not be push-started → . If the engine cannot be started because the 12-volt vehicle battery

is flat, the discharged battery can be connected to the 12-volt battery of another vehicle to start the engine.

In vehicles with a 12-volt vehicle battery in the vehicle interior or luggage compartment, the jump leads must always be connected to

the jump-start connection points in the bonnet space.

WARNING

Using the jump leads incorrectly or performing the jump start procedure incorrectly can cause the 12-volt vehicle battery to explode.

This can result in serious injuries.

● Always read and observe the warnings and safety information before carrying out any kind of work on the 12-volt vehicle battery

(→ 12-volt vehicle battery).

● Never confuse the positive battery terminal with the negative battery terminal.

● Never perform jump starting on a vehicle with a frozen or thawed 12-volt vehicle battery.

WARNING

A highly explosive mixture of gases is given off when the 12-volt vehicle battery is jump started. The explosive gas can ignite due to

sparks when carrying out jump starting. This can result in serious injuries.

● Always keep fire, sparks, naked flames and lit cigarettes away from the 12-volt vehicle battery.

● Avoid electrostatic discharge in the vicinity of the 12-volt vehicle battery.

NOTICE

Tow-starting the vehicle can cause considerable damage to the vehicle.

● Carry out jump starting to start the engine.

If the engine cannot be started because the 12-volt vehicle battery is discharged, another vehicle can be used to jump start the vehicle.

NOTICE

A discharged 12-volt vehicle battery can already freeze at temperatures around 0°C (around +32°F) and can be damaged and fail.

● Always replace a 12-volt vehicle battery which is frozen or has been frozen.

Preparations

Observe the following when performing jump starting:

—Wear eye protection and protective gloves →

.

—Observe the jump lead manufacturer’s operating instructions.

—Open the bonnet.

—When performing jump starting, always use jump leads with fully-insulated terminal clamps and defect-free insulation →

.

—Make sure that there is sufficient distance between the vehicle providing jump starting assistance and the vehicle receiving it. If the

vehicles touch metallically, current can already flow when the positive terminals are connected →

—Ensure that the terminal clamps have good metal-to-metal contact with the terminals.

.

WARNING

Jump starting the vehicle incorrectly can cause the 12-volt vehicle battery to explode, which can lead to serious injuries.

● Always wear suitable eye protection and protective gloves.

● Never bend over the 12-volt vehicle battery.

● Always first connect the positive lead and then the negative lead.

● Never connect the negative lead to parts of the fuel system or to the brake lines.

● Make sure that there is no contact between the uninsulated parts of the terminal clamps.

● Make sure that the insulation of the leads is in perfect condition.

● Do not allow the lead attached to the positive battery terminal on the 12-volt vehicle battery to touch electrically conductive parts

of the vehicle.

Jump leads

A suitable jump lead is needed in order to jump start another vehicle or have your vehicle jump started.

2

The cable cross-section of the jump leads must be at least 25 mm (0,038 in ). For vehicles with a diesel engine, the cable cross-

2

section of the jump leads must be at least 35 mm (0.054 in ).

Vehicle receiving jump starting assistance

1. Make sure that the discharged 12-volt vehicle battery is properly connected to the 12-volt vehicle electrical system.

2. If a 12-volt vehicle battery with a battery window is installed, check the colour of the window . If the battery window is light

yellow or colourless, do not jump start the vehicle. Seek expert assistance.

Vehicle providing jump starting assistance

1. Observe the vehicle manufacturer’s operating instructions.

2. Make sure that the vehicle battery providing assistance has the same voltage (12 volts) and approximately the same capacity as

the flat 12-volt vehicle battery. Observe the information on the label of the vehicle battery in the vehicle providing jump starting

assistance.

NOTICE

Please observe the following in order to avoid damage to the electrical system due to a short circuit:

● Always connect the jump leads as described.

● Avoid contact between the vehicles.

Jump-start connection point (earth)

In the bonnet space: jump-start connection point (earth).

–

The earth jump-start connection point is used for connecting the black jump lead.

The vehicle can be jump-started or be used to jump-start another vehicle via the jump-start connection point (earth).

Attaching the jump leads

Schematic diagram of how to connect the jump leads.

1

2

3

Positive battery terminal on the vehicle that is being jump started.

Positive battery terminal on the vehicle that is providing jump starting assistance.

Suitable earth connection in the vehicle that is providing jump starting assistance: preferably the jump-start connection point

(earth), a solid metal part which is securely bolted onto the cylinder block, or the cylinder block itself.

4

Jump-start connection point (earth) on the vehicle being jump-started .

Connect the jump leads only in the order 1 – 2 – 3 – 4 → Fig. 2.

1. Switch off the ignition in both vehicles.

2. If present, fold open the cover on the positive battery terminal on the 12-volt vehicle battery in the bonnet space.

3. Connect one end of the red jump lead to the positive battery terminal of the vehicle with the discharged 12-volt vehicle battery

→ Fig. 2 1 .

4. Connect the other end of the red jump lead to the positive battery terminal of the vehicle providing assistance → Fig. 2 2 .

5. Connect one end of the black jump lead to an earth jump-start connection point of the donor vehicle → Fig. 2 3 .

: if there is no earth jump-start connection point available, connect it to a solid metal part that is firmly bolted to the cylinder

block or to the cylinder block itself → Fig. 2 3 .

6. Connect the other end of the black jump lead to the earth jump-start connection point of the vehicle receiving the jump start

→ Fig. 2 4 → Fig. 1.

7. Position the leads in such a way that they cannot come into contact with any moving parts in the bonnet space.

1. Start the engine of the vehicle which is providing assistance and let it run at idle.

2. Wait a few minutes and then start the engine in the vehicle with the discharged 12-volt vehicle battery. If the engine does not

start immediately, switch off the starter after about 10 seconds and try again after about 1 minute.

Please contact an expert if the vehicle’s engine still will not start.

1. Before disconnecting the jump leads, switch off the dipped beam headlights, if switched on.

2. Turn on the air conditioning blower and rear window heater in the vehicle with the discharged 12-volt vehicle battery. This helps

minimise the voltage peaks generated when the leads are disconnected.

3. After jump starting, the jump leads should be removed only in the order 4 – 3 – 2 – 1 .

4. If present, close the cover of the positive terminal .

After jump starting, have the 12-volt vehicle battery checked by a suitably qualified workshop. Volkswagen recommends using an

authorised Volkswagen repairer.

If a vehicle can no longer be moved under its own power, the vehicle can be transported with a breakdown truck or towed by another

vehicle.

Make sure that both drivers are familiar with how to tow a vehicle. This applies in particular if no tow-bar is used.

Observe any legal requirements when towing.

NOTICE

Tow-starting the vehicle can cause considerable damage to the vehicle.

● Carry out jump starting to start the engine.

NOTICE

When towing off paved roads, there is always a risk of overloading the fastening parts and causing considerable damage to the

vehicles.

● Make sure that no excessive pulling forces occur and take care to avoid jerking movements when towing.

Transport is where a vehicle that cannot be driven is transported by a breakdown truck.

WARNING

Vehicle components can be severely damaged by incorrectly secured tow-ropes or tow-bars. The risk of accident is increased and

serious or fatal injuries may be caused.

● Attach the vehicle only at the points provided for transport and towing.

● Never attach the tow-rope or tow-bar to axle or running gear components.

● Seek expert assistance and have the vehicle transported standing on a breakdown truck if necessary.

NOTICE

Pushing the vehicle by hand can cause damage to the vehicle, e.g. deformation or detachment of add-on parts.

● When pushing the vehicle by hand, do not press on the tail light clusters, large panels and side or rear spoilers.

The vehicle can be transported with all four wheels standing on a breakdown truck or with the front axle raised.

Note that it may be necessary to transport the vehicle standing with all four wheels on a breakdown truck (→ Towing).

Transport with a breakdown truck.

Information on the mounting points for transport at the front and rear (→ Front towing eye) (→ Rear towing eye).

If the vehicle is to be transported with the front axle raised:

—The maximum permitted speed is 50 km/h (around 30 mph).

—The maximum permitted distance is 50 km (around 30 miles).

—Deactivate the roll-away protection on vehicles with automatic gearbox .

—Deactivate the Auto Hold function.

—Make sure that the vehicle key is always in the vehicle during towing (→ Keyless Access).

—Deactivate Front Assist.

NOTICE

The wheels may lock if the electronic parking brake switches on during towing. This can result in serious damage to the vehicles.

● End towing immediately.

● Seek expert assistance and have the vehicle transported standing on a breakdown truck if necessary.

Towing is where a vehicle that cannot be driven is pulled with the aid of another vehicle. The vehicle can be towed with a tow-bar or a

tow-rope:

—The maximum permitted speed is 50 km/h (around 30 mph).

—The maximum permitted distance is 50 km (around 30 miles).

In which situations may the vehicle not be towed?

In case of a fault or damage, the vehicle must be transported standing with all four wheels on a breakdown truck if one of the following

situations applies.

—The 12-volt vehicle battery is discharged.

—The instrument cluster display does not work properly.

—The distance to be towed is further than 50 km (around 30 miles).

—Neutral (position ) cannot be selected.

—It is not possible to deactivate the roll-away protection on vehicles with automatic gearbox .

—The steering lock cannot be released.

—If the steering function or the operating clearance of the wheels cannot be ensured after an accident.

If the conditions for towing are not met, the vehicle must be towed or pushed rolling on its own four wheels only in emergency

situations. The towing operation to the breakdown truck must take place only at walking pace and for a maximum distance of

100 metres.

It is easier and safer to tow a vehicle with a tow-bar. Use a tow-rope only if you do not have a tow-bar. The tow-rope should be slightly

elastic to reduce the strain on both vehicles. It is advisable to use a tow-rope made of synthetic fibre or similarly elastic material.

WARNING

If a vehicle is being towed, the vehicle handling and braking efficiency will change significantly. This can lead to a loss of control over

the vehicle, accidents and serious or fatal injuries.

● Please note that greater force is needed for steering and braking during towing.

Attach the tow-rope or the tow-bar only to the points provided:

—Towing eye.

—Ball coupling.

WARNING

Vehicle components can be severely damaged by incorrectly secured tow-ropes or tow-bars. The risk of accident is increased and

serious or fatal injuries may be caused.

● Attach the vehicle only at the points provided for recovery and towing.

● Never attach the tow-rope or tow-bar to axle or running gear components.

● Seek expert assistance and have the vehicle transported standing on a breakdown truck if necessary.

Preparations

—Ensure that the tow-rope is not twisted. Otherwise a towing eye can become unscrewed during towing.

—Switch on the ignition and hazard warning lights on both vehicles. However, observe any regulations to the contrary.

—Observe the legal regulations and notes on towing in the owner’s manual of the other vehicle.

Pulling vehicle (front)

1. The tow-rope must be taut before you drive off properly.

2. Press the accelerator with particular care.

3. Avoid sudden braking and driving manoeuvres.

4. Do not exceed the maximum permitted trailer weight.

Pulled vehicle (rear)

It is still possible to activate the turn signals in a vehicle that is being towed, even if the hazard warning lights are switched on. To do

this, operate the turn signal and main beam lever in the required direction while the ignition is switched on. The hazard warning lights

will not flash while the turn signal is being used. The hazard warning lights will start flashing again automatically as soon as the turn

signal and main beam lever is moved back to the neutral position.

1. Make sure that the ignition is always switched on so that the steering wheel is not locked and you can operate the turn signals

and wipers if necessary. The brake servo and power steering function only when the engine is running. Otherwise you must press

the brake pedal with significantly more force and also use more effort for steering.

2. Make sure that the vehicle key is always in the vehicle during towing (→ Keyless Access).

3. Deactivate Front Assist.

4. Deactivate the roll-away protection .

the driver sits on the driver seat with seat belt fastened during the entire towing operation and the driver door is closed

5. Ensure that the tow-rope is always taut.

NOTICE

The wheels may lock if the electronic parking brake switches on during towing. This can result in serious damage to the vehicles.

● End towing immediately.

● Seek expert assistance and have the vehicle transported standing on a breakdown truck if necessary.

NOTICE

The electronic parking brake and steering lock cannot be released if the charge level of the 12-volt vehicle battery is not sufficient.

The vehicle can be damaged during towing.

● In the event of power failure or malfunctions, switch on the ignition or start the engine, if necessary by jump starting, in order to

release the electronic parking brake and steering lock.

● Seek expert assistance and have the vehicle transported standing on a breakdown truck if necessary.

Depending on the country and vehicle equipment, the mounting for the towing eye is located behind the cover in the bumper.

1. Before towing, check that the mounting with screw thread is available for the towing eye.

2. If this is not the case, seek expert assistance and have the vehicle transported on a breakdown truck if necessary.

The towing eye must always be kept in the vehicle →

.

NOTICE

Use of a towing eye that is not suitable for the vehicle can damage the vehicle.

● Always use the towing eye from the supplied vehicle toolkit or another suitable towing eye for towing.

Fitting the towing eye at front

In the front bumper on the right: removing the cover, variant

In the front bumper on the right: screwing in the towing eye,

1.

2.

variant 1.

In the front bumper on the right: screwing in the towing eye,

variant 2.

1. Remove the towing eye from the vehicle tool kit in the luggage compartment.

2. Press the marked area of the cover in the direction of the arrow to release the cover catch → Fig. 1.

3. Remove the cover, allow it to hang on the vehicle or place it in the vehicle if necessary →

.

4. Screw the towing eye into the mounting in the direction of the arrow and tighten as far as possible → Fig. 3 , → . Use a

suitable object to screw the towing eye fully and securely into the mounting.

5. After you have finished towing, remove the towing eye by unscrewing it in the opposite direction to the arrow using a suitable

object.

6. Insert the cap in the respective recess and press in until it engages.

7. Clean the towing eye if necessary and place it back in the vehicle toolkit in the luggage compartment.

WARNING

If the towing eye is not screwed fully and securely into the mounting, it may be wrenched out of the mount. This can result in

accidents and severe injuries when towing.

● Before starting towing, check that the towing eye is fully screwed in.

NOTICE

Improper removal and fitting of the cover and towing eye can cause damage the vehicle’s paint and body.

● Always remove and fit the cover and the towing eye carefully.

Depending on the country and vehicle equipment, the mounting for the towing eye is located behind the cover in the bumper.

1. Before towing, check that the mounting with screw thread is available for the towing eye.

2. Observe the information on vehicle transport (→ Breakdown truck).

3. If this is not the case, seek expert assistance and have the vehicle transported on a breakdown truck if necessary.

The towing eye must always be kept in the vehicle →

.

NOTICE

Use of a towing eye that is not suitable for the vehicle can damage the vehicle.

● Always use the towing eye from the supplied vehicle toolkit or another suitable towing eye for towing.

Fitting the rear towing eye

In the rear bumper on the right: removing the cover.

In the rear bumper on the right: screwing in the towing eye.

1. Remove the towing eye from the vehicle tool kit in the luggage compartment.

2. Press the marked area of the cover in the direction of the arrow to release the cover catch → Fig. 1.

3. Remove the cover, allow it to hang on the vehicle or place it in the vehicle if necessary →

.

4. Screw the towing eye into the mounting in the direction of the arrow and tighten as far as possible → Fig. 2 , → . Use a

suitable object to screw the towing eye fully and securely into the mounting.

5. After you have finished towing, remove the towing eye by unscrewing it in the opposite direction to the arrow using a suitable

object.

6. Insert the cap in the respective recess and press in until it engages.

7. Clean the towing eye if necessary and place it back in the vehicle toolkit in the luggage compartment.

WARNING

If the towing eye is not screwed fully and securely into the mounting, it may be wrenched out of the mount. This can result in

accidents and severe injuries when towing.

● Before starting towing, check that the towing eye is fully screwed in.

NOTICE

Improper removal and fitting of the cover and towing eye can cause damage the vehicle’s paint and body.

● Always remove and fit the cover and the towing eye carefully.

Vehicles with towing bracket

In vehicles with a factory-fitted towing bracket there is no mounting for the screw-in towing eye behind the cover.

1. For towing, swivel out or fit and use the ball head.

NOTICE

If you use an unsuitable tow-bar, the ball head and the vehicle could be damaged.

● For towing, always use only a tow-bar that is specifically intended for fitting on a ball head.

● Use a tow-rope for towing if you do not have access to a suitable tow-bar.

The bonnet space of a vehicle is a hazardous area. You should only carry out work in the bonnet space if you know exactly how to

perform the required tasks, are aware of the general safety procedures and have access to the correct equipment, service fluids and

suitable tools. Failing to carry out work correctly can cause serious injuries → . Have all work carried out by a suitably qualified

workshop if necessary. Volkswagen recommends using an authorised Volkswagen repairer.

WARNING

The bonnet space is a hazardous area. Accidents and serious or fatal injuries can occur during all work in the bonnet space.

● Always be extremely careful and cautious during all work.

● Only perform any work in the bonnet space if you know exactly how to carry it out.

In the event of a breakdown for Your Volkswagen Tayron SUV First Generation (2018-2025)

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