Get Infotainment system Guide for Volkswagen Tayron SUV First Generation (2018-2025)

The functions and settings of the Infotainment system depend on the equipment and are not available in all countries.

Before using for the first time

Before using the Infotainment system for the first time, please observe the following points so you can make full use of the available

functions and settings:

—Observe the safety instructions (→ First steps in the Infotainment system).

—Reset the Infotainment system to the factory settings (→ First steps in the Infotainment system).

—Refer to the section on caring for the vehicle interior for information on cleaning the screen of the Infotainment system (→ Vehicle

care, interior).

—Find your favourite radio stations (also referred to below just as “stations”) and store them to memory locations for quick access .

—Use only suitable audio sources and data media .

—Use current map data for the navigation system.

—Pair a mobile telephone to make calls using the mobile phone interface .

—Register for the mobile online services to use the corresponding services .

Other applicable documents

In addition to this manual, please observe the following documents when using this Infotainment system and its components:

—Supplements to the vehicle wallet of your vehicle.

—The operating instructions for the mobile telephone or audio sources.

—The operating instructions for external data media and playback devices.

—Instructions for any Infotainment accessories subsequently installed or additionally used.

—Digital owner’s manual in the Infotainment system, depending on equipment and not available in all countries.

Some functions may contain links to websites that are operated by third parties. Volkswagen does not assume ownership of the third-

party websites that are reached via links and is not responsible for their content.

Some functions may contain external information supplied by third parties. Volkswagen is not responsible for external information

being correct, up-to-date and complete, or for any infringement of third-party rights.

The radio stations or owners of the data storage media and audio sources are responsible for the content provided.

Multi-storey car parks, garages, underpasses, tunnels, tall buildings, mountains, valleys, and other electrical devices such as battery

chargers can impair reception of mobile communications, GPS and radio signals.

Films or metal-coated stickers on the aerial and on the windows can interfere with radio reception.

Read and follow the appropriate operating instructions of the respective manufacturer when using mobile telephones, data media,

external devices, external audio and media sources.

WARNING

The central computer of the Infotainment system is networked with the control units in the vehicle. If the central computer is not

repaired correctly or is not removed and installed correctly, there is an increased risk of accidents and injuries due to a control unit

that does not function or does not function properly.

● Never replace the central computer with a used central computer taken from an older vehicle or a recycling facility.

● Only have the central computer removed, installed or repaired by a specialist company qualified to perform this work. Volkswagen

recommends using an authorised Volkswagen repairer.

WARNING

Reading information from the screen, operating the Infotainment system and connecting, inserting or removing a data medium or

audio source while driving can distract you from the traffic situation. Unfavourable light conditions and a damaged or dirty screen

may result in displays and information not being read or not being read correctly from the screen. This can distract you from the road.

Accidents and injuries can occur if the driver is distracted.

● Drive with your full attention and with responsibility.

WARNING

If the volume is set too loud, this will prevent you from hearing acoustic signals. If you do not hear acoustic signals from outside, this

can lead to accidents.

● Set the volume so that you can still always hear acoustic signals from outside the vehicle (e.g. emergency service sirens).

WARNING

A volume that is too loud can damage the hearing, even if the hearing is exposed to loud volumes only for a short time.

● Adjust the volume so that it is pleasant for all vehicle occupants.

● Avoid volumes that are too loud.

WARNING

Sudden changes in volume, such as when changing or connecting an audio or media source, can distract the driver and lead to

accidents and injuries.

● Reduce the volume before switching the audio or media source or connecting a new source, for example.

WARNING

The following conditions can lead to situations where emergency calls, telephone calls and data transmission are restricted,

interrupted or not possible:

● Your current emergency call location is in an area with no or insufficient mobile communications and satellite signal reception.

● The mobile communications network of telecommunication providers is not available in areas with sufficient mobile

communications and satellite reception.

● If the components in the vehicle required for emergency calls, telephone calls and data transmission are damaged, not working, or

do not have sufficient electrical power.

● The battery of the mobile telephone is empty or does not have a sufficient charge level.

WARNING

Radio stations can transmit catastrophe and danger warnings. If catastrophe and danger warnings cannot be received or output, this

can cause accidents and injuries. The following conditions can prevent these warnings from being received or issued:

● Your current location is in an area with no or insufficient radio signal reception.

● The frequency bands of the radio stations are subject to interference or are not available in areas with adequate radio signal

reception.

● The loudspeakers and the components required for radio reception in the vehicle are damaged, not working or do not have

sufficient electrical power.

WARNING

In some countries and mobile networks, a call for assistance or an emergency call can be made only subject to the following

prerequisites:

● A mobile telephone with unlocked SIM card and sufficient call credit is connected to the mobile phone interface of the vehicle.

● Sufficient network coverage is available.

WARNING

If a mobile telephone or two-way radio that is not connected to an external aerial is used, electromagnetic radiation in the vehicle

could exceed limit values and thus be a health hazard for all vehicle occupants.

● Maintain a minimum distance of 20 cm (around 8 inches) between the aerials on the mobile telephone and an active medical

implant (e.g. a pacemaker) since the mobile devices may impair the function of active medical implants.

● Do not carry a mobile telephone that is operational close to or directly above an active medical implant, for example in a breast

pocket.

● Switch off mobile telephones immediately if you suspect they may be interfering with an active medical implant (e.g. a pacemaker)

or any other medical device.

WARNING

Mobile telephones, external devices and accessories in the vehicle that are loose, unsecured or not properly secured can be flung

though the vehicle interior and cause accidents and serious injuries in the event of a sudden driving or braking manoeuvre or in the

event of an accident.

● Safely secure or stow mobile telephones, external devices and accessories outside the deployment zone of the airbags.

● Always secure or stow mobile telephones, external devices, audio sources and accessories securely in the provided stowage areas

and holders in the vehicle so that they cannot be flung through the vehicle interior and hinder the driver.

● Never leave any heavy, hard or sharp objects in the pockets of clothing.

● Arrange the wires for external devices and audio sources so that they do not obstruct the driver.

WARNING

Driving recommendations and displayed traffic signs of the navigation may deviate from the current traffic situation and must not

tempt you to take a safety risk.

● Always drive with due care and attention and be ready to intervene at all times.

● Always remember that road signs, traffic signals, traffic regulations and local conditions take precedence over driving

recommendations and displays provided by the navigation system.

● Ensure that your speed and driving style are always appropriate for the current visibility, weather and road/traffic conditions.

NOTICE

The radiation produced by the mobile telephone when switched on may interfere with sensitive technical and medical equipment,

possibly resulting in malfunction or damage to the equipment.

● Always switch off your mobile telephone in areas where special regulations apply and when the use of mobile devices is forbidden.

NOTICE

The loudspeakers can be damaged if the volume is set at too high a level and by playback which is too loud or distorted.

● Choose the volume setting so that the loudspeakers are not damaged.

The Infotainment system needs a few seconds for a complete system start and does not respond to inputs during this time. During

system startup, only the rear view camera image can be displayed.

The Infotainment system must start up completely before all displays are available and before it is possible to execute functions. The

duration of a system start depends on the functional scope of the Infotainment system and can also take longer than usual particularly

at low and high temperatures.

When using the Infotainment system and the corresponding accessories, e.g. headphones, please observe the country-specific

regulations and legal requirements.

To ensure that the Infotainment system functions correctly, it is important to make sure the system is switched on and that, where

applicable, the correct date and time are set in the vehicle.

A missing function button on the screen does not constitute a fault in the unit; It reflects the equipment that is available in the country

in question.

Some of the functions and settings of the Infotainment system are available only when the vehicle is stationary. In some countries, the

driving mode selector must be additionally turned to neutral position or the

button for the electronic parking brake pressed on

the driving mode selector. This is not a malfunction, but simply a legal requirement.

There may be restrictions on the use of Bluetooth® devices in some countries. Information is available from the local authorities.

Switch the ignition on before switching the Infotainment system back on if the 12-volt vehicle battery has been disconnected.

If settings are modified, displays on the screen may vary and the Infotainment system may behave differently from the description in

this manual in some cases.

The Infotainment system switches off automatically when the engine is switched off and when the charge level of the 12-volt vehicle

battery is low.

In certain vehicles with Park Distance Control, the volume of the current audio source is lowered automatically when reverse gear is

engaged. It is possible to adjust the volume reduction (→ Park Distance Control).

Information on the software and the licence conditions is stored in the Infotainment system: Settings Info.

If you sell your vehicle or loan it to somebody else, make sure that all the stored data, files and settings are deleted and that the

external audio sources and data media are removed where applicable.

Some functions in the Infotainment system require an active Volkswagen ID user account for mobile online services for the vehicle and

a connection to the internet . The data transfer must not be restricted for the execution of the functions.

Marks and licences

Certain terms in this manual are accompanied by the symbol ® or ™. These symbols indicate trademarks or registered marks. However,

the absence of these symbols does not constitute a waiver of the rights concerning any term.

Other product names are registered marks of the respective legal owners.

—Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

—Manufactured under license from Dolby Laboratories. Dolby, Pro Logic and the double-D symbol are trademarks of Dolby

Laboratories.

—All SiriusXM services require a subscription. See the SiriusXM Customer Agreement for complete terms at www.siriusxm.com (US) or

www.siriusxm.ca (Canada). All fees, content and features are subject to change. Satellite and steaming lineups may vary. SiriusXM,

—HD Radio™ Technology manufactured under license from iBiquity Digital Corporation, a subsidiary of Xperi Inc., U.S. and Foreign

Patents. For patents see https://xperi.com/hd-radio-patents/. Xperi, HD Radio, HD, and “ARC” logos and their respective logos are

trademarks or registered trademarks of Xperi Inc. and its subsidiaries in the United States and other countries.

—QR Code® is a registered trademark of DENSO WAVE INCORPORATED.

—Apple Music is a trademark of Apple Inc.

—SPOTIFY and the Spotify logo are among the registered trademarks of Spotify AB. Compatible vehicle and Spotify Premium

subscription required, where available.

—Android Auto® is a trademark of Google LLC.

—Apple CarPlay® is a trademark of Apple Inc.

—Bluetooth® is a registered trademark of Bluetooth® SIG, Inc.

—iPod®, iPad® and iPhone® are trademarks of Apple Inc.

—MPEG-4 HE-AAC audio coding technology and patents are licensed by Fraunhofer IIS.

—SD® and SDHC® are brands or registered brands of SD-3C LLC in the USA and other countries.

—Windows® is a registered trademark of Microsoft Corporation, Redmond, USA.

—This product is subject to certain intellectual property rights and copyrights owned by the Microsoft Corporation. The use or

distribution of this type of technology outside this product requires a licence from Microsoft or an authorised Microsoft company.

Copyright law

Audio and video files saved on data media and audio sources are normally subject to national and international copyright laws. Observe

the legal requirements.

Overview of the Infotainment system (illustration).

1

2

3

4

Menu button:

.

Sensor field for switching the Infotainment system on and off.

Touch slider for volume adjustment.

Home button:

(below: HOME ).

5

6

7

8

9

Pages.

Vehicle favourites.

App favourites.

Control Centre.

Notifications and status displays (availability depends on country).

Further information and tips for operating the Infotainment system are provided in these operating instructions (→ First steps

in the Infotainment system).

1 Menu button:

1. Tap to open the app overview.

2 Sensor field for switching the Infotainment system on and off

—To switch the Infotainment system on or off manually, tap and hold the sensor field until the screen switches on or off.

—Tap the sensor field to mute the Infotainment system.

3 Touch slider for volume adjustment

—Swipe to the left to lower the volume.

—Swipe to the right to increase the volume.

—To zoom the map view in or out, swipe with two fingers simultaneously to the left or right.

4 Home button:

(below: HOME )

1. Tap HOME to open the home screen.

5 Pages

Some menus and functions have several pages with different content. The current page is highlighted.

—Tap the marking to change to a page.

— Swipe your finger to the left or to the right across the screen to switch between pages.

6 Vehicle favourites

Vehicle functions can be saved in the vehicle favourites for quick access, e.g. Auto Hold function. The vehicle favourites can be

personalised (→ First steps in the Infotainment system).

1. Tap

to open the vehicle favourites.

7 App favourites

Main menus can be saved in the app favourites for quick access. The app favourites can be personalised (→ First steps in the

Infotainment system).

1. Tap the corresponding function button to open a main menu in the app favourites.

8 Control Centre

There are additional function buttons in the Control Centre for functions and notifications, e.g. the screen brightness can be adjusted

here or the Auto Hold function switched on and off. You can configure the displayed functions (→ First steps in the Infotainment

system).

1. Tap the marking and slide it down to open the Control Centre.

9 Notifications and status displays (availability depends on country).

Notifications and status displays of the user management function and “Privacy settings” function with signal strength display of the

eSIM, available depending on country.

1. To open notifications, tap Notifications.

to open the menu for user management or the “Privacy settings” function, tap the status display for user management or the

“Privacy settings” function.

Scroll bar (without item number)

Some menus and functions have further content above or below the current screen view.

1. Tap the scroll bar and swipe it up or down to display additional content.

Resetting the Infotainment system to the factory settings

1. Open the app overview and tap

Settings Restore factory settings.

The vehicle settings are deleted by resetting to the factory settings. This also includes personal data, where applicable. Mobile

online services can then no longer be used in this vehicle. The services can be used again only after renewed activation. If there

is a primary user in the vehicle, this user will also be deleted and informed about this by email. For further information, refer to

the section on mobile online services . If digital keys have been created, they will be irretrievably deleted.

Opening the quick guide for the Infotainment system (if available)

The quick guide for the Infotainment system provides further information and tips for operation of the system.

1. Open the app overview and tap

.

Switching the Infotainment system on or off

The Infotainment system switches on automatically in the following case:

—When the ignition is switched on if the Infotainment system was not manually switched off before.

If the last set volume does not exceed the preset maximum switch-on volume, the Infotainment system will start up at this volume.

The Infotainment system switches off automatically in the following cases:

—If you leave the vehicle when the ignition is inactive.

—After around 30 minutes without a user input if you switch on the Infotainment system manually when the ignition is inactive.

—After about 30 minutes without a user input if you remain seated in the vehicle when the ignition is inactive.

If the Infotainment system no longer reacts, it will restart automatically. If the restart does not work, tap and hold the sensor field for

switching the Infotainment system on and off for around 15 seconds.

WARNING

During a restart of the Infotainment system, functions such as the display of the rear view camera system, acoustic and visual

warnings of Park Distance Control and Rear Traffic Alert, Park Distance Control, Rear Traffic Alert and other acoustic warnings, may be

temporarily unavailable. This can lead to accidents and serious injuries.

● Always pay due attention and do not rely exclusively on the systems. The driver is always responsible for all driving tasks.

● Pay attention to the traffic situation and the area around the vehicle when driving into and out of a parking space.

● Use the foot brake to slow the vehicle in a hazardous situation.

● Wait until the Infotainment system and other systems have started up completely.

Operating the screen (touchscreen)

You can operate the functions of the Infotainment system using the screen. The screen brightness can be adjusted via the Control

Centre (→ Infotainment system overview) 8 . You can find a detailed explanation of the different finger gestures in the digital

instructions on the Infotainment system, where available.

1. Open the app overview and tap

Operation.

Main menus in the app overview

Main menus are visible as function buttons in the app overview and on the home screen. The position of the function buttons can be

configured.

Opening main menus

1. Tap the corresponding function button to open a main menu, e.g. for the navigation system.

The following main menus may be included as function buttons in the app overview:

Background lighting, Background lighting .

App-Connect .

Assist systems .

Experience.

Driving profile.

Vehicle .

IDA: voice assistant .

Sound (→ First steps in the Infotainment system).

Air conditioning .

MDK,Mobile Device Key.

Navigation .

Users, User management .

Parking.

Radio/Media , .

Legal.

Settings (→ First steps in the Infotainment system).

Shop.

Seats.

Stat. air con: stationary air conditioning .

Telephone .

Tips/Help: here you can find further information on the functions and operation of the Infotainment system, e.g. the quick guide

(→ First steps in the Infotainment system).

Configuring the app overview

You can configure the layout of the function buttons and also the pages and displays in the app overview or have them positioned on

the basis of factory layout templates.

1. Open the app overview.

2. Tap a function button and hold until an additional window opens.

3. Tap a function button in the additional window and hold until the function button is visibly highlighted.

4. Move the function button to the desired position and release.

5. Tap Finish.

Personalisation

Personalise function buttons and pages depending on the vehicle equipment (→ First steps in the Infotainment system).

Adjusting the volume with the rotary switch for driving profile selection

The driving experience control is available depending on model.

1. Turn the rotary switch for driving profile selection (→ Centre console) anti-clockwise to reduce the volume.

turn the rotary switch for driving profile selection clockwise to increase the volume.

Operating break

If the Infotainment system is operated frequently within a short period of time while driving, there may be a short operating pause.

This operating pause will be cancelled automatically after a short time.

Depending on equipment, you can personalise the Infotainment system to permit faster access to favourite or frequently used

functions.

You can find tiles for accessing further menus and functions on the pages of the Infotainment system.

Configuring tiles

Configure the tiles by removing or adding pages.

1. Tap HOME .

2. Tap a tile and hold until an additional window opens.

3. To add a new page with tiles, tap , tap the desired template, and tap OK. New tiles are created without functions.

to remove a page with tiles, tap Delete page and confirm.

4. Tap Finish to return to the page.

At least two pages are always available. These cannot be removed.

Adapting tiles

Adapt the tiles and the displayed tile functions on the Infotainment system pages in order to customise the Infotainment system to

suit your needs.

1. Tap HOME .

2. Tap a tile and hold until an additional window opens.

3. To add functions to a tile, tap the desired tile.

4. Tap the desired function in the additional window. Various functions are available depending on the size of the tile.

5. To remove a function from a tile, tap the desired tile and then tap the desired function in the additional window.

6. Tap Finish.

More functions are available for some tiles than are visible at first glance in the additional window. Swipe to the left or right in

the additional window to see all functions.

Adapting the Control Centre

Adapt the Control Centre of the Infotainment system to permit faster access to favourite or frequently used functions such as the Auto

Hold function.

1. Open the Control Centre.

2. Tap a function and hold until an additional window opens.

3. Tap the desired function in the additional window.

4. Tap Finish.

More functions are available for the Control Centre than are visible at first glance in the additional window. Swipe to the left or

right in the additional window to see all functions.

Personalising app favourites

1. Tap to add a main menu.

to customise a main menu, tap and hold an assigned memory location until an additional window opens.

2. Tap the desired function in the additional window.

3. Tap Finish.

Deleting app favourites

1. Tap

.

tap and hold an assigned memory location until an additional window opens.

2. Tap the desired favourite in the app favourites.

3. Tap Delete favourite and confirm.

4. Tap Finish.

It is also possible to reset all app favourites to the factory settings. To do this, tap

Factory settings.

Personalising vehicle favourites

1. Open the vehicle favourites.

2. Tap to add vehicle favourites.

to customise vehicle favourites, tap and hold an assigned memory location until an additional window opens.

3. Tap the desired function in the additional window.

4. Tap Finish.

Deleting vehicle favourites

1. Open the vehicle favourites.

2. Tap

.

tap and hold an assigned memory location until an additional window opens.

3. Tap the desired favourite in the vehicle favourites.

4. Tap Delete favourite.

5. Tap Finish.

It is also possible to reset all vehicle favourites. To do this, tap

Opening tips for personalisation (if available)

You can find further information and tips for personalisation in the digital instructions for the Infotainment system.

Reset all and confirm.

1. Open the app overview and tap

Custom.

Changing settings

The meanings of the following symbols apply to all system and sound settings.

Changes are automatically stored when a menu is closed.

,

or

The setting is selected and activated or switched on.

The setting is not selected and is deactivated or switched off.

Open the drop-down list.

,

or

Increase the setting values.

Decrease the setting values.

Gradually back.

Gradually forwards.

Change setting values with the slider control (infinitely variable).

System settings

Due to over-the-air updates, some of the system settings listed here may have been omitted or new ones may have been added.

The following functions, information and setting options may be available in the system settings:

— Reset to default settings.

—Screen.

—V2X technology.

—Copyright.

—Data connection.

—Units.

—Wireless charging for mobile devices.

—Configuration wizard.

—Mobile devices.

—Offline mode.

—Voice assistant.

—Language.

—System information.

—Time and date.

—Upgrades.

—Connect VW Connect.

—Wi-Fi®.

—Additional keyboard languages.

Opening system settings

1. Open the app overview and tap

.

Sound settings

The sound settings may contain information and setting options for equaliser, position, volume and settings.

Opening sound settings

1. Open the app overview and tap

.

Adjusting the volume of external audio sources

If you need to increase the output volume of an external audio source, first lower the volume on the Infotainment system.

If the sound from the external audio source is too quiet, increase the output volume of the external audio source. If this is not

sufficient, set the input volume to Medium or Loud.

If the sound from the connected external audio source is too loud or distorted, lower the output volume on the external audio source. If

this is not sufficient, set the input volume to Medium or Quiet.

Infotainment system for Your Volkswagen Tayron SUV First Generation (2018-2025)

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