Get Mobile phone interface Guide for Volkswagen Tayron SUV First Generation (2018-2025)

You can connect your mobile telephone to the Infotainment system via the mobile phone interface and then use the Infotainment

system to control the telephone functions. Sound is played back using the via the vehicle loudspeakers. Depending on equipment, you

can connect up to three mobile telephones to the Infotainment system simultaneously (→ Mobile phone interface).

Functions depend on the equipment and are not available in all countries – and depend on the mobile phone used and its operating

system.

High speeds, poor weather and poor road conditions, loud noise levels, also outside the vehicle, and network quality may impair

telephone calls in the vehicle.

The mobile phone interface may contain an aerial amplifier which improves the reception quality of the mobile telephone.

As a general rule, it is only necessary to pair a device, e.g. mobile telephone, once for each technology, Bluetooth or Wi-Fi®.

The device connection to the Infotainment system via Bluetooth or Wi-Fi can be restored at any time without having to pair

the device again.

When a telephone call is made using the hands-free system or at a loud volume, a conversation can also be heard by third

parties outside the vehicle.

During a telephone call, the volume of the call can be adjusted using the volume control (→ Infotainment system overview).

Areas where special regulations apply

Switch off the mobile telephone and mobile phone interface in areas where there is an explosion hazard. These areas are not always

clearly signposted. This includes, for example:

—Areas immediately around chemical pipelines and tanks.

—Lower decks of ships and ferries.

—The area around vehicles which run on liquid gas, such as propane or butane.

—Places where there are chemicals or particles such as flour, dust and metal powder in the air.

—All other places where the engine or mobile telephone must be switched off.

WARNING

In places where there is a risk of explosion, e.g. near filling stations, and in places with special regulations, ignition sparks, e.g. caused

by electrostatic discharges or mobile phones, can lead to an explosion or fire and cause serious or fatal injuries.

● Switch off the mobile telephone and mobile phone interface in potentially explosive areas, e.g. near filling stations, and in

locations where special guidelines apply.

● Do not operate the mobile telephone and mobile phone interface in potentially explosive areas, e.g. near filling stations, and in

locations where special guidelines apply.

Types of mobile phone interface

Depending on the country and vehicle equipment, the following mobile phone interface types may be present in your vehicle:

—Basic equipment of the mobile phone interface.

The mobile phone interface uses the Bluetooth Hands-Free Profile (HFP) for transmission. This profile allows use of telephone

functions via the Infotainment system and output via the vehicle speakers.

—Comfort mobile phone interface.

The Comfort mobile phone interface uses the HFP Bluetooth profile like the basic version of the mobile phone interface.

The Comfort mobile phone interface may be equipped with a wireless charging function (→ Charging options for mobile devices). In

order to use the wireless charging function, you must place a suitable mobile telephone correctly in the stowage compartment for

the wireless charging function. If you place a suitable mobile phone in the stowage compartment, the mobile phone is connected to

the vehicle aerial, depending on the equipment → Connection to the vehicle aerial.

Connection to the vehicle aerial

Depending on model and equipment and in some countries, the mobile telephone is connected to the vehicle aerial when the stowage

compartment for the wireless charging function is used (→ Charging options for mobile devices). This improves reception and call

quality and may reduce interference signals that affect mobile telephone reception.

If the reception or call quality does not improve or if interference signals can still be heard during mobile telephone reception, you can

obtain a better connection by placing the mobile telephone in the stowage compartment the other way round with the screen facing

up.

Depending on model and equipment and in some countries, the wireless charging function can charge several mobile telephones at

the same time. If several mobile telephones are being charged at the same time, only one of the mobile telephones connects to the

vehicle aerial.

Pair and connect a mobile telephone with the Infotainment system in order to use the functions of the mobile phone interface. You can

connect up to three mobile telephones to the Infotainment system simultaneously. Only one device is active and can be used to make

calls. You can use the second connected device to receive calls via the Infotainment system and a third can be used for media playback.

The functions listed below may not be available in all Infotainment systems depending on the equipment and country. The available

functions depend on the mobile telephone used and its operating system.

Pairing a mobile telephone

The mobile telephone must be paired with the Infotainment system before the first connection is established. A user profile is

automatically saved in the Infotainment system (→ Mobile phone interface). The pairing process can take a few minutes. In order for

pairing to be successful, the mobile telephone must support the current security standards for Bluetooth technology. Pairing will be

rejected if this is not the case.

1. To activate Bluetooth in the Infotainment system if no mobile telephone is connected, press and hold

steering wheel, observe messages on the Infotainment system and confirm if necessary.

on the multifunction

to activate Bluetooth in the Infotainment system if a mobile telephone is already connected, tap

Select mobile phone

and tap and activate Bluetooth and Visibility.

2. Activate Bluetooth and Bluetooth visibility on the mobile telephone.

3. Open the list of available Bluetooth devices on the mobile telephone and select the device name of the Infotainment system.

4. Observe the messages on the mobile telephone and Infotainment system and confirm as necessary.

If pairing was successful, the data of the mobile telephone will be stored in the user profile.

5. Optional: confirm message for data transfer on the mobile telephone.

WARNING

If you carry out pairing as the driver while the vehicle is in motion, this can cause accidents or injuries.

● Carry out pairing as the driver only when the vehicle is stationary.

Connecting a mobile telephone

1. Pair the mobile telephone with the Infotainment system.

2. Activate Bluetooth on the mobile telephone.

3. Observe the messages on the mobile telephone and Infotainment system and confirm as necessary.

If the connection is not set up automatically, tap

Select mobile phone and tap the name of the desired mobile telephone.

User profiles

An individual user profile is automatically created for every paired mobile telephone. Data from the mobile telephone is stored in the

user profile, e.g. contact details. A maximum of ten user profiles can be stored in the Infotainment system simultaneously.

Deleting a user profile

1. Tap

.

The user profiles are located in the area Select mobile telephone or Mobile devices.

2. Tap the desired user profile and tap to delete.

Active and passive connection

At least one mobile telephone must be connected to the Infotainment system in order to use the functions of the mobile phone

interface. If several mobile telephones are connected to the Infotainment system, you can switch between active and passive

connections. Establish an active connection to the Infotainment system in order to operate the mobile phone interface with the

desired mobile telephone.

Paired mobile telephones are stored in the Infotainment system even if they are not currently connected.

Active

Mobile telephone is paired and connected. The functions of the mobile phone interface are performed with the data of this

mobile telephone.

Passive

Mobile telephone is paired and connected. Only incoming calls can be accepted via the mobile phone interface. No other

functions are available.

Changing the connection type (passive to active)

Prerequisite:

Several mobile telephones are connected to the Infotainment system simultaneously.

1. Tap

.

The mobile telephone with an active connection is highlighted.

2. Tap the name of the mobile telephone you require.

Other mobile telephones then automatically have a passive connection.

Managing connections

Prerequisite:

The mobile telephone is paired and connected.

1. Open the app overview and tap

Mobile devices.

2. Tap the technology desired for the connection.

Telephone book

The telephone book is stored in the Infotainment system when a mobile telephone is paired with the Infotainment system for the first

time. It may be necessary to confirm transfer on the mobile telephone. Depending on equipment, up to 5,000 contact entries can be

stored in the telephone book. The telephone book is updated each time the mobile telephone is connected to the Infotainment system.

The still existing telephone book can be used during the update. A pop-up appears if changes have been detected in the telephone

book and the update of the telephone book in the Infotainment system has been fully completed.

If conference calls are supported by the mobile service provider and the mobile telephone, the telephone book can be opened during a

call and a further participant added to the call.

If an image is stored for a contact, this can also be displayed in the list next to the entry.

Using the telephone

Select a telephone number to start the call. Different functions are available for selecting a phone number.

Using contact data

If there are several phone numbers for each contact, you must select the phone number you require.

1. Tap

.

2. Tap and enter the name of the contact to search for a contact.

tap Favourites to call a favourite.

tap All.

3. Tap the desired contact in the list to start the call.

When searching for a contact, enter the surname and first name separated by a space.

Using the call list

The mobile phone interface stores incoming and outgoing calls in the call list. Frequently used phone numbers are stored as favourites.

Start calls via the call list.

1. Tap

and filter entries in the call list, e.g. missed calls.

2. To start the call, tap a number or, where applicable, a contact in the list.

Entering a phone number manually

1. Tap and enter a phone number.

2. Tap to start the call.

While you are entering a phone number or a contact name, contacts that match the number will be shown on the Infotainment

system display.

Favourites and favourites location

A contact from the telephone book can be saved as a favourite. If an image is stored in the entry, this will be displayed in the favourite

location.

Favourite locations must be assigned manually and are assigned to a user profile (→ Mobile phone interface).

Saving a contact as a favourite

1. Tap Favourites

.

2. Tap a contact from the telephone book. If several telephone numbers are stored for a contact, tap the required number in the list.

Editing a favourite location

1. Tap Favourites.

2. Tap and hold the favourite location until the telephone book opens.

3. Tap a new contact from the telephone book. If several telephone numbers are stored for a contact, tap the required number in

the list.

Calling a favourite

1. Tap Favourites.

2. Tap an assigned favourite location.

Favourites are not automatically updated. If the phone number of a contact changes, the favourite location must be assigned

again.

Removing favourites

1. Tap Favourites

.

2. Tap at the desired favourite location.

Sending text messages

Depending on the mobile telephone and the Infotainment system used, you can send and receive SMS text messages and emails via

the mobile phone interface in some countries.

The ability to send and receive emails also depends on the app being used on the mobile telephone.

Sending text messages

1. Tap

Text message New message and enter the message.

2. Enter and tap the desired contact in the search bar.

3. Tap OK to send the message.

Sending emails

1. Tap

E-Mail and enter the message.

2. Enter and tap the desired contact in the search bar. If necessary, you can search for a contact using Search for contact.

3. Tap OK to send the message.

Switching between text messages and email

Activate the corresponding option to send SMS or emails. The active option is displayed on the screen, e.g. Text message.

1. Tap

.

2. Tap the required option.

Functions

The functions are dependent on the equipment level and are not available in all countries. The available functions depend on the

mobile telephone used and its operating system.

—Hands-free function.

—SMS functions via Bluetooth:

—Read SMS.

—Write an SMS, including templates.

—Have SMS read out loud.

—Message history.

—Email functions via Bluetooth:

—Read emails.

—Write emails.

Symbols

The symbols depend on the equipment and are not available in all countries and may also differ in appearance depending on the

Infotainment system.

General symbols

1. To open the main menu, open the app overview and tap (→ Infotainment system overview).

Opens the contact list of the connected mobile telephone.

Open call lists of incoming and outgoing calls and the list of frequently used numbers or contacts.

Open the favourites and list of frequently used numbers and contacts from the actively connected mobile telephone if this is

supported by the mobile telephone.

Dial phone number.

Open text messages (SMS and email, depending on the country).

Select the active device from two or more connected mobile telephones.

Open the settings.

Symbols for phone calls

Make or answer and display call.

End or reject call.

Mute hands-free system.

Hold call.

Reject call with SMS template.

Add a participant to a conference or merge calls and start conference.

Make emergency call (SOS).

Obtain help in the event of breakdown.

Voicemail.

Obtain information about the Volkswagen brand and selected value-added services relating to traffic and travel.

Symbols in the contact list

1. Tap

to open the contact list.

Input to search for contacts.

Address.

Edit favourites.

Add favourites.

Remove favourites.

Symbols for call lists

1. Tap

to open the call lists.

Incoming call.

Outgoing call.

Missed call.

Frequent calls or favourites from the mobile telephone, if supported by the mobile telephone.

Phone number (work).

Phone number (private).

Mobile telephone number.

Fax.

Fax (business).

Fax (private).

Symbols for text messages

1. Tap to open the text messages.

Top left: select active input.

Received text message.

Sent text message.

Open template for text messages.

Compose text message by voice.

Open further options, e.g. display number.

You can use the voice assistant to operate certain functions and retrieve information by means of voice commands.

Is my vehicle equipped with the voice assistant?

If your vehicle is equipped with the voice assistant, you will find the corresponding app in the Infotainment system: IDA (→ First

steps in the Infotainment system).

Test the voice assistant before starting a journey in order to familiarise yourself with the function.

Mobile phone interface for Your Volkswagen Tayron SUV First Generation (2018-2025)

Popular Owner Manuals

Latest Owner Manuals