Advertisement

Advertisement

Privacy settings for Your Volkswagen Tayron SUV First Generation (2018-2025)

The privacy settings can be used to allow or prevent data transfer between the vehicle and internet via the Infotainment system in  
several levels.  
Please note that every vehicle user can adjust individual settings in the “Privacy settings and services” function. These settings may be  
different from those preferred by the vehicle keeper.  
If data transfer is restricted, online vehicle functions such as updates or tracking services for the vehicle cannot be executed.  
Data transfer by mobile devices and communication by these devices with the vehicle or legally required services cannot be  
blocked or deactivated by settings made in “Privacy settings and services.  
Some online vehicle functions and tracking services are available only in some countries and vehicle models.  
The restrictions also apply to new online vehicle functions and tracking services that are provided for the vehicle in future.  
Connection to the Internet  
Depending on the selected status, the following symbols are shown in the top display bar of the Infotainment system:  
Offline mode:  
Your vehicle is offline. The mobile online services are not available.  
Online mode (currently no connection):  
Online mode is selected but it is not currently possible to connect to the internet.  
Online mode:  
Your vehicle can transmit and receive data for activated online services.  
or  
Offline mode – V2X technology active.  
Your vehicle is in offline mode and is continuing to transmit data via the “V2X technology” function (→ V2X technology).  
Making privacy settings  
Opening the Privacy settings and services menu  
1. Tap Users  
Privacy settings and services.  
The corresponding mode is selected when you tap the respective symbol. You can see which mode is selected by the fact that  
the corresponding symbol is highlighted or by the symbol in the top display bar of the Infotainment system.  
Selecting offline mode  
Offline mode.  
All services are deactivated and do not send any data.  
All tracking services are deactivated.  
The eSIM card is deactivated.  
All vehicle functions that require an online connection via the eSIM card are deactivated.  
It is not possible to update information and data stored in the control units, e.g. emergency call numbers, when in offline  
mode. Out-of-date information and data can restrict functions and services or mean that they are not available.  
Selecting online mode without location data  
“No position data” mode.  
The current position of the vehicle is not transmitted.  
All tracking services are deactivated.  
The eSIM card remains activated.  
All vehicle functions that require an online connection via the eSIM card are activated.  
Selecting online mode with Use location data  
“Use my position” mode.  
Information on the current position of the vehicle is not provided to other persons.  
All tracking services are deactivated.  
The eSIM card remains activated.  
All vehicle functions that require an online connection via the eSIM card are activated.  
Selecting online mode with Share location data  
“Share my position” mode.  
Online services can transmit and receive data without restriction.  
All tracking services are activated.  
The primary and secondary users can access the vehicle’s positioning data online at myVolkswagen or via the app.  
The eSIM card is activated.  
All vehicle functions that require an online connection via the eSIM card are activated.  
The following are possible in the Manage services area of the Infotainment system:  
Checking which online services are currently available in the vehicle.  
Displaying the number of activated and deactivated online services.  
Activating or deactivating individual online services.  
Further information:  
https://connect.volkswagen.com  
Opening service management  
1. Tap Users  
Privacy settings and services.  
If you deactivate all online services individually, the control unit with embedded eSIM card can still transmit data.  
Settings  
Using the Filter by: function, you can select the online services that you want to have shown in the overview:  
All – show all online services.  
Activated – show only activated online services.  
Deactivated – show only deactivated online services.  
Not available – show only online services that are not available.  
Activating or deactivating online services  
The services can be activated and deactivated individually.  
1. Open service management.  
2. Tap the service and activate or deactivate Allow in vehicle.  
If data transmission is restricted by the “privacy settings, it is not possible to activate or deactivate services individually.  
Alternatively, you can activate or deactivate the online services via myVolkswagen or in the app.  
Some online services can be activated or deactivated only together, even if they are listed separately in the individual menu.  
Legally required services and their data transmissions cannot be switched off and cannot be deactivated, e.g. “eCall Emergency  
System.  
The personalisation function allows personalised vehicle settings, e.g. for the air conditioning system, to be saved in a user account.  
User identification takes place when logging into the Infotainment system. Changes to the settings are assigned to the user account  
active in the vehicle and are automatically saved online in the user account via an existing internet connection.  
Opening the configuration wizard for personalised vehicle settings  
1. In the app overview, tap  
Configuration Configuration wizard.