Before restarting the engine, read the notification in the Infotainment system about the completed activation process.
Observe the instructions if activation was not successful.
Prerequisites
A suitable Infotainment system is installed in the vehicle.
The hardware in the vehicle is compatible and offers the required performance.
A valid contract for use of the services exists between you and Volkswagen AG.
The vehicle is assigned to your user account.
You have the “primary user” role for the vehicle (→ Manage users).
Sufficient mobile reception is available at the current location of the vehicle.
The electrical system in the vehicle is ready for use.
The 12-volt vehicle battery is appropriately charged.
The factory-fitted control unit with integrated eSIM card is present.
Viewing functions
1. Tap
in the app overview.
2. Open the Privacy settings and services menu.
All available functions for the vehicle can also be viewed in the In-Car Shop in the Infotainment system.
The primary user can activate the available functions for the vehicle in the In-Car Shop of the Infotainment system or in the
Volkswagen Connect shop.
Activating functions
Do not drive the vehicle during activation of functions.
All features on demand for the vehicle are displayed in the In-Car Shop of the Infotainment system.
1. To open the In-Car Shop of the Infotainment system, tap
in the app overview.
2. Tap the function in the In-Car Shop and follow the instructions in the Infotainment system.
Follow the instructions in the Infotainment system during and after activation.
After successful activation, some functions require you to park the vehicle for around 10 minutes.
1. Switch off the engine and, depending on equipment, switch on the electronic parking brake or apply the handbrake.
2. Close the bonnet, boot lid, all windows and all doors.
3. Make sure that all vehicle occupants get out and that no animals are left behind in the vehicle.
4. Take all vehicle keys with you and get out of the vehicle.
5. Lock the vehicle and remove the vehicle keys from the detection range of the vehicle.
If you have the “primary user” role for the vehicle (→ Manage users), you can also view activated functions in the app.
English 