Get Vehicle care Guide for Volkswagen Tayron SUV First Generation (2018-2025)

—Interior filter.

—Brake fluid.

—Diesel filter.

—Gear oil and gearbox oil filter.

—Air filter.

—Engine oil and engine oil filter.

—Oils in the final drive and differential.

—Diesel particulate filter.

—Toothed belt and tensioning roller.

—Spark plugs.

A test drive is then carried out.

It is also possible to have servicing work carried out in between the displayed scheduled service events.

The scope of service is subject to change for technical reasons, e.g. continuous further development of components. Your suitably

qualified workshop always has the latest information about any changes. Volkswagen recommends using an authorised Volkswagen

repairer.

Regular and expert care helps to maintain your vehicle’s condition.

The longer contamination or dirt is left on the surface of vehicle components, the more difficult it can become to clean and treat them.

Extended exposure may mean that it is no longer possible to remove contamination or dirt.

Consult a suitably qualified workshop if you have any questions about care products or if components are not listed. Volkswagen

recommends using an authorised Volkswagen repairer.

Appropriate accessories are available from a suitably qualified workshop. Volkswagen recommends using Volkswagen Genuine

Accessories, which you can purchase from an authorised Volkswagen repairer. Follow the application instructions on the packaging.

WARNING

Improper care, impregnation and cleaning of components can irreparably damage the safety features of the vehicle, e.g. the airbag

units, and prevent them from functioning properly. This can lead to serious injuries in the event of an accident.

● Always use suitable cleaning agents. More detailed information is available from a suitably qualified workshop. Volkswagen

recommends using an authorised Volkswagen repairer.

● Do not use cleaning agents that contain solvents.

● Vehicle parts must be cleaned according to the manufacturer’s instructions.

WARNING

Improper cleaning of the vehicle can cause serious injuries.

● Protect your hands and arms against parts with sharp edges, e.g. when cleaning the insides of the wheel housings.

● Use cleaning agents only in accordance with the manufacturer’s instructions.

WARNING

Dirty, misted-up or iced-up windows reduce visibility and can prevent the safety features of the vehicle from functioning properly.

This can result in accidents and serious or even fatal injuries.

● Drive only when you have a clear view through all windows.

● Do not treat the windscreen with water-repellent window coating agents. In unfavourable conditions, they can cause increased

dazzle.

WARNING

Care products may be toxic, highly flammable and caustic. Improper use of care products or the use of unsuitable care products can

cause burns and poisoning and can lead to accidents and serious or fatal injuries.

● Observe the instructions supplied with the product.

● Store care products only in the closed original container.

● Keep children away from all care products.

● Use care products only outside or in well-ventilated rooms so that you do not breathe in any toxic vapours.

● Never use turpentine, engine oil, fuel, nail varnish remover or other volatile fluids for vehicle care.

NOTICE

Contamination with aggressive and solvent-based ingredients can cause irreparable damage to the vehicle equipment, e.g. even if

left for only a short time on seat covers or trim parts.

● Do not let contamination or dirt dry.

● Have stubborn stains removed by a suitably qualified workshop.

Washing the vehicle regularly prevents effects of soiling that can damage the paint.

Vehicles with a matt paint finish require special care due to the special paint characteristics.

To wash your vehicle correctly and properly, please observe the following information →

, →

.

WARNING

After a car wash, the braking action may be delayed as the brake discs and brake pads will be wet, or iced up in winter. The braking

distance will increase as a result. This can cause you to lose control of the vehicle and can lead to accidents and serious or fatal

injuries.

● Carry out a few careful braking operations to dry the brakes and remove any coating of ice when visibility, weather, road and traffic

conditions permit.

NOTICE

Improper vehicle cleaning can cause severe damage to the vehicle.

● Always observe the described tasks for vehicle care and cleaning.

● Always follow the manufacturer’s instructions.

● Do not wash the vehicle in direct sunlight.

NOTICE

Wet components can freeze in cold weather and this may prevent them from functioning properly.

● Never aim a water jet directly at doors or the boot lid in cold weather.

Removing stubborn dirt on matt paint

—Soften adhering insects or bird droppings immediately with water if possible and spray with a special cleaner for matt paints.

—Remove tar stains on the paint surface with standard commercially available tar removers. Residue must not be removed by

intensive rubbing.

—Remove tree resin and flash rust particles with a special cleaner for matt paints and cleaning clay. Move over the affected locations

with the cleaning clay without exerting pressure.

—Spray grease and fingerprints with a special cleaner for matt paint and rub off with a soft microfibre cloth.

—Rinse off petrol residue immediately with plenty of water.

Automatic car washes

NOTICE

Washing the vehicle incorrectly can damage the matt paint surface and destroy the matt paint effect.

● Never use wash programs with wax preservation.

● For cleaning, use only cleaning agents that do not contain solid matter or abrasives, e.g. cleaning shampoos or insect remover.

● Do not use insect sponges or coarse sponges.

—For vehicles with matt paint, never select a wash program with wax or use a drying agent.

—For vehicles with matt paint, use only textile car washes and never car washes that use brushes.

—Do not select cleaning programmes with hot wax for vehicles with decorative and protective films.

—Preferably use car washes without brushes.

—To remove residues, also have the underside of the vehicle washed thoroughly on a regular basis.

—Please observe information of the car wash operator, especially where add-on parts such as spoilers are concerned →

.

The windows must be closed and the exterior mirrors must be folded away.

The Auto Hold function is switched off.

Vehicles with steering lock: If the vehicle is mechanically pulled through the car wash, the steering must not lock (→ Steering).

Vehicles with an automatic gearbox: If the vehicle is pulled mechanically through the car wash (tunnel wash), the gearbox must be in

neutral position .

The roll-away protection is deactivated .

The windscreen wipers and the rain and light sensor (→ Rain and light sensor) are switched off.

If present: the roof aerial was unscrewed and removed.

NOTICE

Car washes that scan the contours mechanically can damage the vehicle and add-on parts, e.g spoilers.

● Observe the information of the car wash operator, particularly if there are add-on parts on the vehicle.

Wash the vehicle in dedicated cleaning areas only. This prevents any waste water contaminated by oil from entering the

sewage system.

High-pressure cleaner

In the bonnet space: do not use a high-pressure cleaner.

—Never use rotary nozzles. Observe the manufacturer’s instructions.

—Only use water up to a maximum temperature of +60°C (around +140°F).

—Move the jet of water uniformly so that the washer jet is at least 50 cm (around 20 inches) away from all components.

—Do not point the water jet at the same location for too long.

—Aim the water jet indirectly at sensitive vehicle components if possible, e.g. rubber seals, side windows, gloss strips, tyres, sensors,

camera lenses, decorative and protective film.

—Never use a high-pressure cleaner to clean windows that are iced up or covered in snow.

NOTICE

Please note that the sensors in the handles could be activated by a powerful jet of water or steam if a valid remote control key is

within the operating range. The windows could open as a result and moisture could enter the vehicle interior. This could lead to the

vehicle interior being damaged.

● Never direct the jet of a high-pressure or steam cleaner directly at the sensors in the door handles.

The vehicle may be unlocked if the jet of a high-pressure cleaner or steam cleaner is pointed directly at the sensors in the door

handles.

Hand wash

1. Clean the vehicle with plenty of water to remove dust and coarse soiling.

2. In the case of matt paint, remove insects, grease stains and fingerprints with a special cleaner for matt paints. Apply the product

with a microfibre cloth with gentle pressure.

3. Clean with a soft sponge, a wash mitt or a brush applying only light pressure. Start with the roof and work from the top to the

bottom. Use a cleaning shampoo only for very stubborn dirt.

In the case of matt paint, clean from top to bottom with a neutral cleaning shampoo and a microfibre cloth. Thoroughly wash out

the microfibre cloth at short intervals.

4. Clean wheels and side members with a clean sponge.

5. Rinse off with plenty of water.

6. Allow the vehicle to dry in the air.

7. Remove water residue with a chamois leather.

If the dirt on the paintwork could not be removed by hand washing, isolated dirt can be removed with cleaning clay.

NOTICE

Incorrect cleaning and care may cause vehicle damage.

● Always follow the manufacturer’s instructions.

● Do not use excessively hard or abrasive cleaning tools.

Windows, glass surfaces

—Remove wax residue, e.g. from care products, using a suitable glass cleaner or with the Volkswagen Genuine cleaning cloth.

—Remove snow with a hand brush.

— Remove ice with a plastic scraper. Move the scraper in one direction only.

—Thaw ice with a suitable de-icer or with Volkswagen Genuine de-icer.

—Clean the wiper blades or replace them as required.

Paint

Always treat surfaces with care so as not to remove the paint.

—Use a clean, soft cloth and a mild soap solution consisting of a maximum of two tablespoons of neutral soap diluted in one litre of

water or cleaning clay to remove any light dirt immediately, e.g. deposits, insect residue, or cosmetics.

—Remove overflowing fuel or service fluids immediately.

—Moisten flash rust deposits with a soap solution. Then remove any deposits with cleaning clay.

—Have corrosion removed by a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

—In the event of paint damage, go to a suitably qualified workshop and have the paint damage repaired. Volkswagen recommends

using an authorised Volkswagen repairer.

Waxing protects the paintwork. The vehicle should be protected again using a preservative wax at the latest when water no longer

clearly forms small drops and runs off the paintwork when the vehicle is clean.

—In the case of matt paint, use a soft sponge to apply a special wax for matt paints to the cleaned vehicle. Remove excess wax with a

microfibre cloth.

Polishing is only necessary if the paint has lost its shine, and the gloss cannot be brought back by applying wax.

NOTICE

The surface of matt paintwork will be irreparably damaged by polishing the paint.

● Never polish matt-painted surfaces.

Even if a preservative wax is used regularly in the car wash, Volkswagen recommends protecting the paint with suitable hard

wax or with Volkswagen Genuine hard wax at least twice a year.

Plenum chamber, bonnet space

Between the bonnet space and the windscreen: plenum

chamber (illustration).

1

Perforated cover on plenum chamber.

WARNING

There is a risk of accident and fire when working in the bonnet space. Serious injuries may occur.

● Note the operations required and the necessary safety precautions before performing any work in the bonnet space (→ In the

bonnet space).

● If you are not familiar with the work, have the work carried out by a suitably qualified workshop. Volkswagen recommends using an

authorised Volkswagen repairer.

NOTICE

The drainage channels for the plenum chamber may become blocked by leaves and dirt. Water that does not drain off can get into

the vehicle interior and cause damage.

● Have the area under the perforated cover cleaned regularly by a suitably qualified workshop → Fig. 1 1 . Volkswagen

recommends using an authorised Volkswagen repairer.

NOTICE

Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure cleaner) can cause considerable damage

to the vehicle.

● Remove leaves and other loose objects on the perforated cover with a vacuum cleaner or by hand → Fig. 1 1 .

● Make sure that large quantities of water do not enter the plenum chamber, e.g. due to use of a high-pressure cleaner.

● Always have the bonnet space checked by a suitably qualified workshop. Volkswagen recommends using an authorised

Volkswagen repairer.

Sensors, camera lenses

At the rear of the vehicle: rear view camera system on the

handle button (illustration).

—Clean the area in front of the sensors or camera with a soft cloth and solvent-free cleaning agent.

—Use the same method to clean sensitive surfaces on the rain and light sensor and the camera window on the windscreen as used for

glass surfaces (depending on vehicle equipment).

—Remove snow with a hand brush.

—Never use warm or hot water.

—Thaw ice with a suitable de-icer or with Volkswagen Genuine de-icer.

Decorative films, protective films

—Remove soiling in the same way as for paint. Use a suitable plastic cleaner or Volkswagen Genuine plastic cleaner for matt

decorative films.

—Treat the vehicle with liquid hard wax every three months after washing and removing dust. Only use clean, soft microfibre cloths to

apply the wax. Do not use hot wax – also not in car washes!

—Remove stubborn impurities carefully using white spirits, and then rinse using warm water.

The durability and colour of decorative and protective films may be affected by environmental influences such as sunlight.

Decorative films may show signs of wear and ageing after around one to three years, and protective films after two to three

years. In very hot climates, decorative films may become faded within one year and protective films within two years.

Trim parts made of chrome-plated plastic, aluminium or stainless steel

—Clean the surface with a suitable chrome and aluminium care product or with the Volkswagen Genuine chrome and aluminium care

product.

—Chrome-plated trim parts can be preserved with a suitable hard wax or Volkswagen Genuine hard wax.

Headlights, tail light clusters

—Remove soiling using a soft sponge soaked with a mild soap solution consisting of a maximum of two tablespoons of neutral soap

diluted in one litre of water. Do not use any cleaning agents that contain alcohol or solvents.

—Remove stubborn dirt with a suitable chrome and aluminium care product or with the Volkswagen Genuine chrome and aluminium

care product.

Wheels

—Remove dirt and gritting salt deposits with plenty of water.

—Clean dirty alloy wheels with a suitable wheel rim cleaner or with Volkswagen Genuine wheel rim cleaner. Volkswagen recommends

treating the wheel rims with a suitable hard wax or with Volkswagen Genuine hard wax every three months.

—Repair any damage to the protective paint coating immediately with a touch-up pen. Go to a suitably qualified workshop if

necessary. Volkswagen recommends using an authorised Volkswagen repairer.

—Remove brake dust with a suitable wheel rim cleaner or with Volkswagen Genuine wheel rim cleaner.

Door lock cylinders

1. Thaw door lock cylinders with a suitable door lock de-icer or with the Volkswagen Genuine de-icer.

Do not use door lock de-icer containing degreasing substances.

The following overview contains recommendations for cleaning and care of individual vehicle components.

NOTICE

Improper cleaning and care may damage the vehicle.

● Always observe the described tasks for vehicle care and cleaning.

● Do not use a steam cleaner, brushes or hard sponges etc.

● Have stubborn stains removed by a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen

repairer.

Windows

—Clean windows with a glass cleaner.

—Wipe the windows dry with a clean chamois leather or a lint-free cloth.

Textiles, microfibre cloth and leatherette

—Regularly remove dirt particles adhering to surfaces with a vacuum cleaner so that the material is not permanently damaged by

abrasion.

—Remove dirt with a suitable interior cleaner or with Volkswagen Genuine interior cleaner.

—In the case of grease-based soiling such as oil, use a suitable interior cleaner or Volkswagen Genuine interior cleaner. Dab off

dissolved grease and colour particles with an absorbent cloth. Then treat with water if necessary.

—In the case of soiling caused by ballpoint pens or nail vanish, for example, use a suitable interior cleaner or Volkswagen Genuine

interior cleaner. If necessary, treat subsequently with a mild soap solution consisting of a maximum of two tablespoons of neutral

soap diluted in one litre of water.

—Never use leather care agents, solvents, wax polish, shoe cream, stain removers or similar.

—Never use high-pressure cleaners, steam cleaners and coolant spray.

Natural leather

—Remove fresh contamination using a cotton cloth with a mild soap solution consisting of a maximum of two tablespoons of neutral

soap diluted in one litre of water. Do not allow fluids to seep into the seams.

—In the case of soiling caused by ballpoint pens or nail vanish, for example, use a suitable leather cleaner or Volkswagen Genuine

leather cleaner.

—Treat dried-in stains with a suitable leather cleaner or Volkswagen Genuine leather cleaner.

—For grease-based soiling such as oil, remove fresh stains with an absorbent cloth.

—Apply leather care agent for seating furniture regularly and each time after the leather is cleaned. If the vehicle is parked outdoors

for long periods, you should cover the leather to protect it from direct sunlight.

Never treat leather with solvents, wax polish, shoe cream, stain removers or similar.

Plastic parts

—Clean with a soft, moist cloth.

—If stubborn soiling cannot be removed with mild soap solution (consisting of a maximum of two tablespoons of neutral soap diluted

in one litre of water), use a solvent-free plastic cleaning agent or Volkswagen Genuine plastic cleaner if necessary.

Trim parts, trim strips made of chrome, aluminium or stainless steel

—Clean with a clean, soft cloth and mild soap solution consisting of a maximum of two tablespoons of neutral soap diluted in one litre

of water in a dust-free environment.

—Treat anodised surfaces with a suitable chrome and aluminium care product or with the Volkswagen Genuine chrome and aluminium

care product.

Control elements

1. Remove coarse dirt and other dirt that is difficult to reach using a soft brush.

2. Use a clean, soft cloth with some mild soap solution consisting of a maximum of two tablespoons of neutral soap diluted in one

litre of water. Do not allow liquids to enter the controls.

Displays and screens

Do not clean the instrument cluster display and Infotainment system screen with a dry cloth.

1. Switch off the Infotainment system before cleaning.

2. Use a suitable clean, soft cleaning cloth or a Volkswagen Genuine cleaning cloth with some water, a suitable glass cleaner or LCD

cleaner →

.

In the case of stubborn dirt:

1. Moisten dirt with only a little water and allow to soak in →

.

2. Carefully remove dirt with a clean, soft cloth.

NOTICE

The screen can become cloudy, be damaged or scratched if it is cleaned with the wrong cleaning agents or when dry.

● Use only gentle pressure.

● Do not use aggressive or solvent-based cleaning products.

NOTICE

If the screen is cleaned with too much moisture, it may no longer be possible to operate the screen or the screen may switch off.

● Dry the screen then leave the vehicle locked from the outside for at least 2 minutes.

Rubber seals

—Clean with a soft and lint-free cloth as well as plenty of water.

— Regularly treat with a suitable rubber care product or the Volkswagen Genuine rubber care product.

Seat belts

1. Carefully pull the seat belt right out and leave it out.

2. Remove coarse dirt with a soft brush.

3. If necessary, clean the seat belt with a mild soap solution consisting of a maximum of two tablespoons of neutral soap diluted in

one litre of water.

4. Leave the belt fabric to dry completely and then allow it to roll up.

WARNING

Improper cleaning of the seat belts, their anchorages and the belt retractors can cause damage and prevent them from functioning

properly. This can result in serious or fatal injuries in the event of an accident.

● Never carry out any modifications on the seat belts for cleaning.

● Never clean the seat belts and their components with chemical agents.

● Do not use any caustic liquids, solvents or sharp objects.

● Protect the belt buckles against the ingress of liquids and foreign bodies.

● Let the cleaned seat belt to dry completely before allowing it to retract.

Wooden trims

Clean with a soft cloth and some mild soap solution consisting of a maximum of two tablespoons of neutral soap diluted in one litre of

water.

Cleaning seat covers

If clothing, such as denim, leaves stains on the seat covers, this is not a defect of the cover fabric. If you want to clean the seat covers

yourself, please always note that parts of the airbag system and electrical connectors are installed in the seat covers. Improper

cleaning, impregnation or soaking can damage these components or interfere with correct functioning of the components. This can in

turn then also lead to damage to other parts of the vehicle’s electrical system →

.

Depending on the vehicle equipment, seat cushions with seat heating have electrical components and connectors that may be

damaged in the event of incorrect cleaning or treatment. This can also result in damage to other parts of the vehicle electrics.

—Never use high-pressure cleaners, steam cleaners and coolant spray.

—Never soak seat covers.

—Never switch on the seat heating to dry the seats.

—Never use impregnation agents.

—Do not use washing paste or fine detergent solutions.

—If in doubt, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

WARNING

Improper care, impregnation and cleaning of components can irreparably damage the safety features of the vehicle, e.g. the airbag

units, and prevent them from functioning properly. This can lead to serious injuries in the event of an accident.

● Always use suitable cleaning agents. More detailed information is available from a suitably qualified workshop. Volkswagen

recommends using an authorised Volkswagen repairer.

● Do not use cleaning agents that contain solvents.

● Vehicle parts must be cleaned according to the manufacturer’s instructions.

The signs of wear and soiling visible due to normal use are naturally more easily visible in the case of light-coloured materials

in the vehicle interior. These signs of use cannot be prevented and also represent unavoidable ageing due to normal use.

Please observe the corresponding care instructions.

Seek advice from a suitably qualified workshop before purchasing accessories, replacement parts or service fluids, for example if the

vehicle is to be retrofitted with accessories or if parts have to be renewed. Qualified workshops can provide information on legal

requirements and also recommend accessories, replacement parts and service fluids. Volkswagen recommends using an authorised

Volkswagen repairer.

Volkswagen recommends using Volkswagen Genuine Parts or Volkswagen Genuine Accessories, which you can purchase from an

authorised Volkswagen repairer. These parts and accessories have been specially tested by Volkswagen for suitability, reliability and

safety. A suitably qualified workshop also has the specialist skills for correct installation. Volkswagen recommends using an authorised

Volkswagen repairer.

Although the market is constantly scrutinised, Volkswagen cannot assume responsibility for the reliability, safety and suitability of

products Volkswagen has not approved. Volkswagen can therefore assume no responsibility for these parts, even if they have been

approved by an official testing agency or are covered by an official approval certificate.

Always contact a suitably qualified workshop if you wish to change to different tyre and rim combinations. Volkswagen recommends

using an authorised Volkswagen repairer.

Vehicle care for Your Volkswagen Tayron SUV First Generation (2018-2025)

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