Get Driving -> Automatic transmission Guide for Volkswagen Tiguan 4 Door Third Generation (2024-2025)

WARNING

If the start-stop system is activated during work in the engine compartment, the motor may start suddenly. This can cause

accidents and serious injuries.

Always deactivate the start-stop system when working in the engine compartment.

WARNING

When the engine is switched off, certain vehicle systems do not work or only work in a limited way, such as the brake

booster or power steering. As a result, you must use more force for steering and you must apply more pressure on the

brake pedal to stop. When the vehicle is moving, this can result in loss of control of the vehicle, accidents and serious or

fatal injuries.

Never switch off the engine while the vehicle is in motion.

WARNING

When the engine is switched off, the airbags and safety belt pretensioners will not function. This can cause serious or fatal

injuries in the event of accidents.

Never switch off the engine while the vehicle is in motion.

WARNING

If the ignition is switched off, the steering lock can engage and you would no longer be able to steer the vehicle. When the

vehicle is moving, this can result in loss of control of the vehicle, accidents, and serious or fatal injuries.

Never switch off the ignition when the vehicle is in motion.

NOTICE

If the start-stop system is used for a very long period of time at very high outside temperatures, this can damage the 12-

volt vehicle battery.

Avoid using the start-stop system at very high outside temperatures.

Troubleshooting

The engine does not start automatically

1. Start the engine manually ⇒ Start the engine.

2. Manually deactivate the start-stop system ⇒ Start-stop system.

3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected.

Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Automatic transmission

Selector lever

When the ignition is switched on, the

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engaged selector lever position is

shown in the instrument cluster

display.

Selecting a selector lever position

Fig. 122 In the center console: selector lever of the automatic transmission (general example).

To change into gear from neutral position , proceed as follows:

1. Start the engine.

2. Press the brake pedal.

3. Push the selector lever into the desired selector lever position ﬁg. 122.

Description of the selector lever positions

The drive gears are locked. Only select this gear when the vehicle is stationary.

To move the selector lever out of this position when the ignition is switched on, press the brake pedal and press the lock butto

on the selector lever.

Reverse gear is selected. Only select this gear when the vehicle is stationary. The transmission is in the neutral setting. No

power is transferred to the wheels and the engine braking effect is not available. gear: normal program.

The transmission upshifts and downshifts automatically when in the forward driving gears. The shifting time depends on the

engine load, the personal driving style, and the driving speed.

gear: sport program.

The forward gears automatically upshift later and downshift earlier than in gear in order to fully utilize the engine power

reserves. The shifting time depends on the engine load, the personal driving style, and the driving speed.

To switch between gears and , tap the selector lever toward the rear

.

The selector lever will always spring back to the selector lever position

. This also applies when in the tiptronic shift gate

⇒ Shifting using tiptronic.

Selector lever lock

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The selector lever lock prevents you from selecting a gear accidentally when in the or position, causing the vehicle to roll

To release the selector lever lock, switch the ignition on and press the brake pedal. Then press the lock button on the selector

lever handle ﬁg. 122 (arrow).

When skipping past the position, for example by switching from reverse gear to

, the selector lever is not locked. This

makes it possible to free the vehicle when it is stuck by “rocking” it. If the lever remains in the position for more than approx

1 second when the vehicle is traveling at a speed lower than approx. 5 km/h (approx. 3 mph) and the brake pedal has not

been pressed, the selector lever lock will engage ⇒

.

WARNING

If the brake pedal is released while the engine is running and gear

or is engaged, the vehicle will start moving. This

can cause unintentional vehicle movement and accidents and serious injuries.

When the engine is running and the

or gear is engaged, hold the vehicle with the brake pedal.

As the driver, never leave the driver seat when the engine is running and a gear is engaged.

If you have to leave the vehicle while the engine is running, always set the electronic parking brake and move the

selector lever to the position.

WARNING

Engaging the incorrect gear can cause you to lose control of the vehicle, which could lead to accidents and serious

injuries.

Never press the accelerator pedal when engaging a gear.

Never shift into reverse gear or engage the parking lock while the vehicle is moving.

WARNING

If the vehicle is left in selector lever position on inclines, the vehicle will roll downhill even if the engine is switched on.

This can cause accidents and serious injuries.

Never leave the vehicle in selector lever position

.

NOTICE

If the electronic parking brake is not switched on while the vehicle is stationary and the brake pedal is released while the

parking lock is engaged, the vehicle may move forward or backward a few centimeters. This can cause damage to the

vehicle.

Always set the electronic parking brake ﬁrst before releasing the brake pedal.

If is engaged by mistake while driving, take your foot off the accelerator pedal. Wait until the engine is at idle speed in

neutral before shifting into a drive gear.

If the selector lever is left for a long period of time in any position other than in the parking lock

switched off, the 12 V vehicle battery will drain.

when the engine is

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Shifting using tiptronic

The tiptronic mode allows you to shift

gears manually on an automatic

transmission.

When shifting in the tiptronic program, the gear currently engaged is maintained. This applies until the system shifts gears

automatically due to the current driving situation.

Using tiptronic with the selector lever

Fig. 123 In the center console: selector lever in the tiptronic position.

1. Push the selector lever to the right out of the

2. Tap the selector lever forward or to the rear

selector lever position and into the tiptronic shift gate.

to upshift or downshift ﬁg. 123.

The lock button on the selector lever must not be pressed when tapping the selector lever within the tiptronic shift gate.

When accelerating, the transmission automatically upshifts to the next gear shortly before the maximum permissible

engine RPM is reached.

When downshifting manually, the transmission only shifts if it is no longer possible to over-rev the engine.

Driving with an automatic transmission

The transmission shifts up and down

automatically when in the forward

driving gears.

Driving on an incline

The steeper the incline, the lower the gear that you should select. Lower gears increase the engine braking effect. Never let

the vehicle roll down mountains or hills in the neutral setting.

1. Reduce your speed.

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2. Push the selector lever to the right out of the

3. Tap the selector lever back to downshift.

selector lever position and into the tiptronic shift gate.

Stopping and starting to drive uphill

The steeper the hill, the lower the gear that you should select.

Hill Start Assist should be used when stopping or starting uphill when the engine is running.

Hill Start Assist is switched off by applying the electronic parking brake.

If you stop on a hill with a gear selected, always press the brake pedal or set the electronic parking brake to prevent the

vehicle from rolling away. Only release the brake pedal or the electronic parking brake once you start driving.

Kick-down

The kick-down function makes maximum acceleration possible in selector lever position or or in the tiptronic position.

When you press the accelerator pedal all the way down, the automatic transmission downshifts into a lower gear, depending

on the vehicle speed and engine RPM. This utilizes the full acceleration power of the vehicle ⇒

.

With the kick-down function, the automatic upshift to the next gear only occurs if the maximum predeﬁned engine RPM is

reached.

WARNING

Fast acceleration or switching off the ASR can cause traction loss and sliding. This could cause loss of vehicle control,

accidents, and serious or fatal injuries, especially on slippery roads, such as on wet, icy or dirty roads.

Always adapt your driving style to the ﬂow of trafﬁc.

Only use the kick-down function or accelerate quickly when the visibility, weather, road, and trafﬁc conditions allow

it, and when other road users will not be endangered by the vehicle's acceleration and driving style.

Switch the ASR back on after acceleration.

WARNING

Prolonged braking causes the brakes to overheat. This can considerably reduce braking performance, considerably

increase braking distance and possibly lead to a total brake system malfunction. Accidents and serious or fatal injuries

could result.

Never let the brakes “rub” too often and too long or press the brake pedal too often and too long.

NOTICE

If the vehicle rolls with the engine switched off, the transmission is not lubricated. This can cause the automatic

transmission to overheat and can damage it.

If you stop on inclines when a gear is engaged, do not press the accelerator pedal to prevent the vehicle from

rolling away.

Never let the vehicle roll in the selector lever position, especially when the engine is stopped.

NOTICE

If the brake pads “rub” when the brake pedal is pressed lightly, wear is increased.

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Never let the brakes “rub” by pressing the pedal lightly when braking is not really necessary.

Troubleshooting

The engine is not starting

The green indicator light turns on.

The brake pedal was not pressed, for example when trying to shift to another gear using the selector lever.

1. Press the brake pedal to select a gear.

Driving is restricted by the lock button

The green indicator light blinks.

The lock button in the selector lever is not engaged.

1. Check if the lock button is locked.

2. Lock the lock button into place if necessary.

Driving is restricted by the selector lever lock

The green indicator light blinks. A message is also displayed.

In rare cases, the Automatic Shift Lock (ASL) may not lock in vehicles with a DSG ^®automated transmission.

The engine will then be disabled to prevent the vehicle from going into motion unintentionally.

1. Press and release the brake pedal again.

Transmission overheating

The yellow indicator light turns on.

An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.

The DSG^®automated transmission can become too hot, for example due to frequently starting up on slopes.

1. At the next opportunity, stop and let the transmission cool down with the parking lock

engaged and the engine running

⇒

.

2. If the indicator light does not turn off, do not continue driving.

3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the

transmission could become severely damaged.

Transmission overheating

The red warning light turns on.

An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.

The DSG^®automated transmission can become too hot, for example due to frequently starting up on slopes.

Do not continue driving!

1. Let the transmission cool down with the parking lock engaged and the engine running ⇒

.

2. If the warning light stays on, stop driving.

3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the

transmission could become severely damaged.

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Selector lever lock emergency release

Fig. 124 In the center console: manually release the Automatic Shift Lock (ASL) (variant 1).

Fig. 125 In the center console: manually release the Automatic Shift Lock (ASL) (variant 2).

If there is a loss of power, for example due to the 12 V vehicle battery being drained, and the vehicle should be towed, then th

selector lever lock must be released manually. Contact an authorized Volkswagen dealer or authorized Volkswagen Service

Facility for assistance.

The emergency release is located under the shift gate cover.

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Remove the cover on the shift gate:

1. Set the electronic parking brake. If you cannot set the electronic parking brake, the vehicle must be secured another way

to prevent it from rolling.

2. Switch the ignition off.

3. Pull the cover near the selector lever boot upward carefully with the wires connected ﬁg. 124 or ﬁg. 125.

4. Fold the cover upward over the selector lever.

Manually release the selector lever lock:

1. Press the release lever in the direction of the ﬁg. 124 or ﬁg. 125 arrow and hold in this position.

2. Press the lock button forward into the selector lever handle and move the selector lever to the

position.

3. After releasing the cover manually, carefully press into the center console while making sure the wires are in the correct

position.

Emergency program

If all of the selector lever position displays have a gray background on the instrument cluster display, this means there is a

system malfunction. The DSG^®automated transmission runs in emergency mode. The vehicle can still be driven in

emergency mode, but only at a reduced speed and not in all gears.

With the DSG^®automated transmission, it may no longer be possible to drive in reverse gear in some cases.

In all cases, have the DSG ^®automated transmission checked immediately by suitably qualiﬁed professionals. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Vehicle is not moving even when a drive gear is engaged

If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly.

1. Press the brake pedal and select the drive position again.

2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized Volkswagen

dealer or authorized Volkswagen Service Facility for assistance to have the system checked.

WARNING

If the parking lock is released and the electronic parking brake is switched off, the vehicle may start to move

unexpectedly on inclines or hills. This can cause accidents and serious injuries.

Never release the parking lock once the electronic parking brake is switched off.

NOTICE

If the vehicle rolls with the engine off and the selector lever in position

DSG^®automated transmission will be damaged.

for a long period of time or at high speed, the

Do not allow the vehicle to roll for a long period of time or at high speed with the engine off and in the

the case of towing.

gear, e.g. in

NOTICE

If the transmission gets too hot or overheats, this may lead to increased wear or damage to the component.

Drive faster than approx. 20 km/h (approx. 12 mph) or immediately stop the vehicle safely the ﬁrst time the vehicle

225

indicates that the transmission is overheating.

Stop the vehicle safely as soon as possible and switch off the engine if the message and audible warning are

repeating approximately every 10 seconds.

Let the transmission cool down.

Only start driving again when the audible warning is no longer sounding.

Avoid starting the vehicle and driving slowly, like at walking speed, while the transmission is overheated.

Driving on slopes

Hill start assist

Hill start assist helps when starting to

drive uphill by actively holding the

vehicle in place.

Functional requirements

The following requirements must be met at the same time:

The vehicle must be stationary and held with the brake pedal until you start driving.

The engine must be running “evenly”.

A gear or a position is engaged for driving uphill.

To start driving, take your foot off the brake pedal and press the accelerator pedal immediately. The brakes will release

gradually as you start driving.

The holding function of the Hill Start Assist remains active only for a short time. Drive off within approx. two seconds.

When is it active?

Hill Start Assist is immediately deactivated if one of the conditions speciﬁed below in is no longer met:

The driver’s door is opened.

If the engine is running “unevenly” or in the event of an engine fault.

The engine is switched off or it stalls.

The selector lever is in the neutral position

.

CAUTION

If you do not pull away immediately after releasing the brake pedal, the vehicle may roll backward under certain

circumstances. This can cause injuries or damage to objects.

If this is the case, press the brake pedal or set the electronic parking brake immediately.

Press the brake pedal for a few seconds before you start to drive if you are driving on an incline in heavy trafﬁc and

you would like to prevent the vehicle from rolling backwards when starting to drive.

Downhill speed control

Downhill speed control helps the driver

when traveling on slopes.

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Driving -> Automatic transmission for Your Volkswagen Tiguan 4 Door Third Generation (2024-2025)

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