Stickers that are placed on the inside of the rear window over the heating wires of the rear window defroster, or objects
that rest against the inside of the rear window may damage the rear window defroster.
Do not affix any labels over the heating wires of the rear window defroster.
Do not load the luggage compartment to a height where objects rest against the rear window.
In order to save fuel, switch off the rear window defroster as soon as possible.
Troubleshooting
The cooling mode
or heating cannot be switched on or the function is limited
The cooling mode only works when the engine is running and at ambient temperatures above +3 °C (+38 °F).
If the engine is very hot or if the outside temperature is extremely high, the function of the cooling mode
the defrost may be restricted.
, the heating an
Switch on the fan.
Check the safeguard on the air conditioning system ⇒ Replacing fuses.
Change active combination filters ⇒ Service.
If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the air conditioner is not working and is operated further, that can cause subsequent damage.
If the air conditioner is not cooling or warming the air, switch it off immediately.
Have the air conditioner checked by suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The windows are fogged up
The door windows fog up if they are colder than the ambient temperature and the air is damp. Cold air does not absorb as
much moisture as warm air which is why windows fog up more frequently during cold seasons.
1. To improve the heating and cooling output, keep the air intake in front of the windshield free of ice, snow, and leaves
⇒ Vehicle care.
2. Leave the air duct in the rear section of the luggage compartment uncovered so that air can flow through the vehicle from
front to back.
3. Switch on the defrost function ⇒ Defrost function.
The temperature unit has changed
You can change the temperature units for all temperature displays in the vehicle using the Infotainment system.
1. Open the Settings menu.
2. Select the Units menu item.
Water or water vapor under the vehicle
In the case of high outside humidity and temperatures, condensation can drip from the air conditioning system evaporator and
196
English 