Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
If the indicator light does not turn off
The red LED light in the vehicle door flashes at short intervals and then stays on.
There is a malfunction in the locking system.
1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
If the turn signals are not flashing
The turn signals are not blinking as confirmation when locking the vehicle:
1. Check whether all of the doors and the trunk lid and engine hood are closed.
2. Close any doors and trunk lid or engine hood that are not closed.
If the vehicle is locking automatically
The vehicle will lock again automatically after approximately 45 seconds if one of the following conditions apply:
The vehicle was unlocked using a remote control vehicle key, Keyless Access with push-button start or a cell phone.
The trunk lid was not opened.
No door was opened.
The ignition was not switched on
Locking with a second vehicle key
For vehicles with Keyless Access with push-button start: The key inside the vehicle will be blocked from starting the engine if
the vehicle is locked from the outside with a different vehicle key. However, an emergency start is possible.
1. To enable the vehicle key inside the vehicle so that it can be used to start the engine as usual, press the
remote control vehicle key inside the vehicle
button on th
Locking the vehicle after an airbag deploys
The entire vehicle unlocks when an airbag deploys in a collision. Depending on the severity of the damage, it may be possible
to lock the vehicle as follows after the accident:
1. Switch the ignition off.
2. Open the driver door and shut it again.
3. Lock the vehicle.
NOTICE
Strong streams of water or vapor could activate the sensors in the door handles if a valid vehicle key is located near the
vehicle. This may cause the windows to open and moisture may enter the vehicle interior. This could lead to damage to
the vehicle interior.
Never direct the jet of a high pressure cleaner or a steam jet directly towards the sensors in the door handles.
It may not be possible to unlock or lock the vehicle using Keyless Access if the 12 V vehicle battery or button cell battery
in the vehicle is weak or drained. The vehicle can be manually unlocked or locked.
If there is no valid vehicle key in the vehicle or one is not detected, a message will appear in the instrument cluster display.
This can occur if another signal interferes with the remote control vehicle key or if the remote control vehicle key is covered
by an object, such as a metal case.
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