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2024-2025 Volkswagen Tiguan 4 Door Transporting User Manual

MY CAR USER MANUAL

Transporting for Your Volkswagen Tiguan 4 Door Third Generation (2024-2025)

Transporting  
Stowing luggage and cargo  
Stowing luggage securely in the vehicle  
Distribute luggage as evenly as possible in the vehicle. Do not cover any vent openings.  
Always stow luggage and heavy objects in the luggage compartment and place them as far forward in the compartment  
as possible ⇒  
.
Adhere to the Gross Axle Weight Rating and Gross Vehicle Weight Rating ⇒ Technical data.  
Secure objects in the luggage compartment using suitable securing cords, fixation belts or tensioning straps on the tie-  
downs.  
Also store small objects securely.  
If necessary, fold the rear seat backrest down and lock it securely.  
If necessary, adjust the headlight range. Vehicles with dynamic headlight range control will adjust automatically.  
Adjust the tire pressure based on the load. Follow the tire pressure label ⇒ Checking the tire pressure.  
WARNING  
Objects or animals that are not secured or are secured incorrectly can cause serious or fatal injuries in the event of  
sudden driving and braking maneuvers or a collision. This is especially true if the airbags deploy and strike objects,  
causing them to fly through the vehicle interior.  
Store all objects securely in the vehicle. Follow the legal regulations whilst doing so.  
Stow objects in the vehicle interior in such a way that they will not enter the airbag deployment zone while you are  
driving.  
Secure animals in the vehicle restraint systems that are appropriate for their weight and size.  
Always keep the storage compartments closed while driving.  
Do not leave hard, heavy, or sharp objects loose in the open storage compartments in the vehicle, on the surface  
behind the rear seat backrest, or on the instrument panel.  
Remove hard, heavy, or sharp objects from clothing and bags in the vehicle interior and store them securely.  
WARNING  
If objects stowed in the vehicle cause people to sit in the wrong position, serious or fatal injuries may occur in the event of  
sudden driving and braking maneuvers or accidents.  
Never stow objects on a seat if a person is going to use it.  
WARNING  
When transporting heavy objects, the vehicle’s handling performance may change because of the altered center of gravity  
and the braking distance may increase. Heavy loads that have not been stowed or secured properly may change the  
vehicle handling, e.g. if the load slides around. This can result in a loss of vehicle control and lead to serious or fatal  
injuries.  
Never overload the vehicle. Both the load and the distribution of the load in the vehicle affect driving behavior and  
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braking efficiency.  
Always distribute the load evenly and as low down in the vehicle as possible.  
Secure heavy objects in the luggage compartment as far in front of the rear axle as possible.  
Secure any loose objects to prevent them from sliding around.  
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.  
Accelerate with extra care and caution.  
Avoid sudden braking or driving maneuvers.  
Brake earlier than usual if the vehicle has a heavy load.  
NOTICE  
Abrasive objects on the rear windows can cause damage, e.g. to the heating wires of the rear window defroster.  
Do not load the luggage compartment to a height where objects rest against the rear window.  
NOTICE  
Carrying systems fixed to the rear spoiler may damage the vehicle.  
Do not attach a luggage rack or any other kind of carrying system, e.g. bicycle rack, to the vehicle's rear spoiler.  
Luggage compartment cover  
Opening and closing the luggage compartment cover  
Fig. 171 In the luggage compartment: open the luggage compartment cover (general example).  
380  
Recessed grip in the luggage compartment cover.  
Opening the luggage compartment cover  
Depending on vehicle equipment, there may be a luggage compartment cover located behind the second row of seats.  
1. Pull the luggage compartment cover out by the handle fig. 171  
and pull it upward out of the side retainers.  
2. Guide the luggage compartment cover forward by hand. The luggage compartment cover will roll up by itself.  
Closing the luggage compartment cover  
1. Pull the luggage compartment cover back by the handle fig. 171  
and attach it to the anchorage.  
WARNING  
Objects or animals on the luggage compartment cover can damage the luggage compartment cover and cause serious  
injury or death in the event of sudden driving and braking maneuvers or an accident.  
Never transport objects on the luggage compartment cover.  
Never allow animals to ride on the luggage compartment cover.  
NOTICE  
If the luggage compartment cover is not held, it can spring forward unbraked. This may cause damage in the luggage  
compartment and to the luggage compartment cover.  
Always guide the luggage compartment cover forward by hand.  
Installing and removing the luggage compartment cover  
Fig. 172 In the luggage compartment: removing the luggage compartment cover.  
381  
Side panel on the luggage compartment cover.  
Removing the luggage compartment cover  
1. Open the luggage compartment cover if necessary.  
2. Press the side panel on the luggage compartment cover fig. 172 in the direction of the arrow and hold it in place.  
3. Remove the luggage compartment cover upwards.  
4. Release the side panel on the luggage compartment cover fig. 172.  
5. Vehicles with seven seats: Fit the caps into the mounts for the luggage compartment cover ⇒  
.
Installing the luggage compartment cover  
1. Insert one side of the luggage compartment cover into the mount on the side trim panel.  
2. Press on the side panel on the other side of the luggage compartment cover and hold it in place.  
3. Guide the side panel fig. 172  
into the mount on the side trim panel.  
4. Release the side panel on the luggage compartment cover.  
5. Check that the luggage compartment cover is securely engaged.  
WARNING  
If a cover has been installed in front of a rear seat, it can cause serious or fatal injuries during braking maneuvers or an  
accident.  
Never install the luggage compartment cover in front of the third row of seats if anyone is sitting in the third row  
seats.  
WARNING  
Driving with the caps not inserted in the mounts for the luggage compartment cover can cause serious or fatal injuries in  
the case of sudden driving and braking maneuvers.  
Vehicles with seven seats: Always fit caps onto the mounting recesses when the luggage compartment cover is not  
fitted.  
Storing the luggage compartment cover  
Depending on the vehicle equipment, it may be possible to store the removed luggage compartment cover under the luggage  
compartment floor.  
Luggage compartment floor  
Opening and closing the luggage compartment floor  
Variant 1: 5-seater  
382  
Fig. 173 In the luggage compartment: Lifting up the luggage compartment floor.  
Opening the luggage compartment floor  
1. Slide your fingers into the recessed grip fig. 173 and lift the luggage compartment floor in the direction of the arrow.  
Closing the luggage compartment floor  
1. Gently lower the luggage compartment floor.  
To increase the amount of available storage space, depending on the vehicle equipment, it may be possible to adjust the  
height of the luggage compartment floor.  
Variant 2: 7-seater  
383  
Fig. 174 In the luggage compartment: Lifting up the luggage compartment floor.  
Opening the luggage compartment floor  
1. Pull the luggage compartment floor upwards by the tab fig. 174 in the direction of the arrow and remove it.  
Closing the luggage compartment floor  
1. Insert the luggage compartment floor into the bracket and carefully move it downwards.  
2. Press the luggage compartment floor downwards by the load sill until the luggage compartment floor engages.  
The luggage compartment floor can also be installed with the recess downwards to increase the available storage space.  
NOTICE  
Improper use may damage the luggage compartment floor or the luggage compartment trim.  
When closing the luggage compartment floor, always carefully guide it downward, and do not drop it.  
Always distribute loads as evenly as possible across the entire luggage compartment floor to avoid concentrating  
the load in a single place.  
Luggage Compartment Floor – Functions (Five-Seater)  
384  
Fig. 175 In the luggage compartment: Adjusting the height of the luggage compartment floor.  
Opening the luggage compartment floor  
1. Grasp the handle recess in the luggage compartment floor and lift up the luggage compartment floor.  
Closing the luggage compartment floor  
1. Carefully lay down the luggage compartment floor in the original position.  
Adjusting the height of the luggage compartment floor  
Depending on vehicle equipment, you can adjust the height of the luggage compartment floor.  
1. If necessary, remove the fixation belts or tensioning straps.  
2. Lift the luggage compartment floor and pull it backward in the direction of the arrow and out of the guides on the sides of  
the luggage compartment fig. 175  
.
3. Insert the luggage compartment floor into the guides at the desired height and push it forwards as far as it will go fig. 17  
,
.
Removing the luggage compartment floor  
1. Slide your fingers into the recessed grip fig. 175  
and pull the luggage compartment floor out in the direction of the  
arrow at the sides of the luggage compartment.  
2. Carefully lift the luggage compartment floor out of the luggage compartment and store it in a clean, dry location.  
NOTICE  
Improper use may damage the variable luggage compartment floor or the luggage compartment trim.  
When closing the luggage compartment floor, always carefully guide it downward, and do not drop it.  
Always distribute loads as evenly as possible across the entire luggage compartment floor to avoid concentrating  
the load in a single place.  
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Depending on vehicle equipment, compartments for storing small objects may be provided below the luggage  
compartment floor.  
Volkswagen recommends tying down objects to the tie-downs using fixation belts or tensioning straps.  
Luggage compartment features  
Tie-downs  
Fig. 176 In the luggage compartment: Tie-down (general example).  
Tie-down.  
Fig. 177 In the luggage compartment: Foldable tie-down (general example).  
386  
Tie-downs are located in the luggage compartment to secure loose objects and luggage with the help of lines, fixation belts or  
securing straps fig. 176 , fig. 177.  
WARNING  
Unsuitable or damaged tie-down straps or tensioning straps could break during braking maneuvers or an accident. This  
could result in objects being thrown through the vehicle interior and causing serious or fatal injuries.  
Use only suitable and undamaged tie-downs, fixing and tensioning straps.  
Secure cords, fixation belts and tensioning straps diagonally and tightly across the items placed on the luggage  
compartment floor, and fasten the cords, fixation belts and tensioning straps securely to the tie-downs.  
Make sure that the upper edge of the load is above the tie-downs, especially on flat objects.  
Follow the signs about storing cargo in the luggage compartment, depending on the vehicle equipment.  
Never secure a child restraint to the tie-downs.  
WARNING  
Elastic tensioning straps must be stretched for securing to the tie-downs and are therefore under tension. If elastic  
tensioning straps slip off and spring back toward your body, the hooks attached to them may cause serious injuries.  
Protect your eyes and face when securing and releasing the straps.  
Always secure elastic tensioning straps to the tie-downs in the front part of the luggage compartment first. Then  
pull them to the loading edge. Secure the elastic tensioning straps to the tie-downs so that they will spring away  
from your body if they come off.  
Suitable straps and cargo securing systems are available from an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Shopping bag hooks  
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Fig. 178 In the luggage compartment: shopping bag hooks.  
Fold-out shopping bag hooks.  
You may have shopping bag hooks in your luggage compartment for hanging light shopping bags.  
WARNING  
Luggage or other items tied to the shopping-bag hooks may tear off and be thrown into the vehicle interior during a  
braking maneuver or accident. This may cause you to lose control of the vehicle and result in serious or fatal injuries.  
Never use the shopping bag hooks to tie down pieces of luggage or objects.  
Only hang lightweight items, up to a maximum of 2.5 kg (approximately 5.5 lbs), from the shopping bag hooks in  
the vehicle.  
Load-through hatch  
388  
Fig. 179 In the rear seat backrest: Open load-through hatch.  
Release button.  
Depending on the vehicle equipment, there may be a load-through hatch behind the center armrest in the rear seat backrest  
for transporting long objects, such as skis, inside the vehicle.  
Opening load-through hatch  
1. Press the release button fig. 179  
and fold the luggage compartment pass-through forwards ⇒  
.
2. Open the trunk lid.  
3. Insert long objects from the luggage compartment side and slide them forward through the load-through hatch.  
4. Secure objects with the safety belt.  
5. Close the trunk lid.  
Closing the load-through hatch  
1. Fold the luggage compartment pass-through backwards and press it firmly into the catch until it securely engages ⇒  
The red marking on the release button fig. 179  
must no longer be visible.  
WARNING  
Folding and unfolding the load-through hatch in an uncontrolled or careless manner may result in serious injury or death.  
Never fold the luggage compartment pass-through forward or back while driving.  
When folding up the pass-through, make sure that the safety belt does not become trapped or damaged.  
Keep hands, fingers, feet and other body parts away from the pivot range of the pass-through when folding it  
forward or back.  
Always check that the red mark on the catch indicator is not visible when the pass-through is in the upright position.  
A red marking indicates that the luggage compartment pass-through is not locked into place.  
If the luggage compartment pass-through is folded down or is not securely engaged, no passengers, especially  
389  
children, are to be transported on this seat.  
Removable luggage compartment light  
Fig. 180 In the luggage compartment (right-side): Removable luggage compartment light.  
Light button.  
Depending on the vehicle equipment, there is a removable light in a bracket in the luggage compartment fig. 180.  
When fitted, the removable luggage compartment light acts as a luggage compartment light.  
Removing the removable luggage compartment light from the bracket  
1. Take hold of the removable luggage compartment light in the area fig. 180.  
2. Pull the removable luggage compartment light out of the bracket in the direction of the arrow.  
Using the removable luggage compartment light  
The removable luggage compartment light is equipped with magnets. After it is removed from the bracket, the light can be  
attached to surfaces such as the vehicle body ⇒  
.
Depending on the design, the brightness can be set to two levels:  
1. Press the button fig. 180.  
The light will switch on at full brightness.  
2. Depending on the design, press the button fig. 180 again to set the brightness to 50%.  
3. Press the button fig. 180 again to switch off the removable luggage compartment light.  
Stowing the removable luggage compartment light in the luggage compartment  
1. Switch off the removable luggage compartment light and push it into the bracket in the opposite direction to the arrow  
fig. 180.  
Replacing the batteries  
The batteries of the light are recharged when the removable luggage compartment light is fitted in the bracket and the engine  
is running.  
If the removable luggage compartment light is no longer providing the desired level of brightness, the batteries should be  
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replaced.  
1. Remove the removable luggage compartment light from the bracket.  
2. Remove the battery cover with a thin object below the area fig. 180.  
3. Replace the batteries with batteries of the same voltage, size and specifications, ensuring that you follow the installation  
position for the batteries.  
4. Push the battery cover onto the removable luggage compartment light until the cover audibly engages.  
NOTICE  
Incorrect transport of the removable light can cause damage.  
Securely stow the removable luggage compartment light in the bracket in the luggage compartment before  
beginning driving.  
NOTICE  
Using conventional batteries or unsuitable batteries could result in damage to the removable luggage compartment light  
and the vehicle electronics.  
Only use batteries with the same specifications as the original batteries.  
Trailer towing  
Introduction  
If equipped correctly, the vehicle can be used to tow a trailer.  
Driving a trailer not only increases the vehicle load, but requires more concentration from the driver.  
The increased weight from towing affects vehicle wear, fuel consumption, and vehicle performance and may shorten the  
service intervals.  
If the vehicle is driving with a heavy load, functions such as the air conditioner power may be reduced or deactivated to  
prevent the vehicle from becoming stranded in traffic. Avoid long or large inclines. In the event of prolonged loads, the engine  
torque can be reduced temporarily to prevent the engine or transmission overheating. Reduce the speed and observe the  
information and warning and indicator lights in the instrument cluster. When the engine and the transmission are working at  
the optimal temperature range again, the engine torque reduction is canceled.  
The load that a vehicle is able to pull decreases under the following conditions:  
Driving on slopes.  
Driving at high altitudes.  
Driving in high outside temperatures.  
Driving with a fully loaded vehicle, e.g. with passengers and luggage.  
With increasing speed.  
Vehicles with a start/stop system  
Before trailer towing using towing brackets which have not been retrofitted by Volkswagen, the start/stop system must be  
manually deactivated and remain deactivated during the entire trailer towing process ⇒ Start-stop system.  
Trailer with function check for the lighting  
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No trailer with tail lights and brake lights that require a function check for the tail light or brake light in order to be approved  
may be operated on this vehicle. Please consult the trailer manufacturer to find out what approval applies to your trailer.  
Unused ball mount  
Swivel the ball mount or remove it if there is no trailer, bicycle rack or similar attached to the ball mount. This is especially  
applicable if the vehicle's license plate or lighting is obscured by the unused ball mount. Note the country-specific regulations  
for using a ball mount ⇒  
.
Special conditions  
Before driving with a trailer, please note that the functions of the assistance and parking systems may be limited.  
DANGER  
Transporting persons in a trailer can cause life-threatening injuries and may be against the law.  
Never transport anyone in a trailer.  
WARNING  
Using the trailer hitch incorrectly can result in loss of control of the vehicle, accidents and serious or fatal injuries.  
Install and use the trailer in accordance with the instructions provided by the corresponding manufacturer.  
Only use the ball mount if it is undamaged and secured correctly.  
Do not modify or repair the ball mount. Removal of the coating on the ball mount is permitted if the installation  
instructions of the trailer manufacturer require this.  
WARNING  
If the ball mount is swiveled out, there is an increased risk of accidents and serious injuries for pedestrians and cyclists  
near parked vehicles and if rear collisions occur.  
Swivel the ball mount in or remove it when it is not in use.  
WARNING  
The vehicle has not been designed for “weight-bearing” or “load-compensating” trailer hitches. The trailer hitch could  
malfunction and the trailer could disconnect from the vehicle. This can cause accidents and serious injuries.  
Never install “weight distributing” or “load equalizing” ball mounts.  
WARNING  
Driving with a trailer and transporting heavy or large objects can change the vehicle handling performance, increase the  
braking distance and cause accidents and serious or fatal injuries.  
Always secure cargo correctly with suitable and undamaged cords, fixation belts or tensioning straps.  
Note that trailers with a high center of gravity may tip sooner than trailers with a low center of gravity.  
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.  
Always drive carefully and try to anticipate what may be ahead.  
392  
Accelerate with extra care and caution.  
Avoid abrupt and sudden driving and braking maneuvers.  
Do not drive faster than 80 km/h (50 mph), or 100 km/h (60 mph) if absolutely necessary, when towing a trailer.  
This also applies in countries where higher speeds are permitted.  
Reduce the vehicle speed, especially when driving uphill or downhill.  
Adhere to the applicable local maximum speed limit, which may be lower for vehicles towing a trailer than it is for  
vehicles that are not towing a trailer.  
Overtake especially carefully and reduce vehicle speed as soon as you detect the slightest swaying movement in  
the trailer.  
Never try to “straighten out” a swaying trailer by accelerating.  
Look out for potential messages and warning and indicator lights turning on in the Volkswagen Digital Cockpit  
because of the increased load for the towing vehicle.  
WARNING  
When towing with towing brackets which have not been retrofitted by Volkswagen the start/stop system must always be  
manually deactivated. Otherwise this can lead to a failure in the brake system and can cause accidents and severe injury.  
If you have integrated a trailer into the anti-theft alarm system, breaking the connection to the trailer may trigger the anti-  
theft alarm system ⇒ Anti-theft alarm system.  
Do not tow a trailer during the first 1000 km (600 miles) driven with a new engine ⇒ Breaking in the engine.  
Some retrofitted trailer hitches cover the mount for the towing eye. If this is the case, it will not be possible to use the  
towing eye to tow other vehicles. Because of this, you should always keep the ball mount from a retrofitted trailer hitch  
inside the vehicle when it is removed.  
Hitching a trailer  
Please read the introductory information and heed the Warnings and Notice ⇒  
and  
Introduction.  
Trailer socket  
If the trailer has a 7-pin connector, a suitable adapter must be used.  
1. Lift the socket cap and insert the plug.  
2. Rotate the plug clockwise by a quarter of a rotation until it fully engages into the socket.  
3. To lock the connector in place, release the cap.  
4. Check that the entire lighting system is working properly before starting the journey.  
If you are not sure how to connect the trailer with the towing vehicle’s electrical system correctly, consult an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Securing cables  
In some countries, unbraked and braked trailers must be secured by means of securing or breakaway cables.  
393  
Fig. 181 On the trailer hitch: eye for fastening the securing or breakaway cable (general example).  
Depending on the model, the eye for fastening the securing or breakaway cable can be located on the neck of the ball head o  
next to the ball head directly on the base plate of the ball mount fig. 181 (arrows).  
Follow the country-specific regulations for using a securing cable.  
Fastening a securing or breakaway cable to the eye on the ball mount provided for this purpose fig. 181:  
1. Guide the cable through the eyelet and hook it in the karabiner ⇒  
.
Safety chains  
Always make sure that the safety chains are correctly secured on the vehicle. The safety chains require sufficient play and ca  
sag, but should not touch the ground.  
Integrating into the anti-theft alarm system  
The trailer is integrated into the anti-theft alarm system if the following requirements are met:  
If the vehicle is equipped with a factory-installed anti-theft alarm system and trailer hitch.  
If the trailer is connected to the electrical system in the towing vehicle.  
If the vehicle and trailer electrical systems are functioning correctly and are not damaged.  
If the vehicle was locked using the vehicle key and the anti-theft alarm system is active.  
When the vehicle is locked, the alarm will be triggered if the electrical connection to the trailer is disconnected.  
Trailers with LED taillights cannot be integrated into the anti-theft alarm system due to the technology involved.  
When the vehicle is locked, the alarm will not be triggered if the electrical connection to the trailer with LED taillights is  
disconnected.  
WARNING  
Improperly or incorrectly connected electrical wires can electrify the trailer and lead to malfunctions in the entire vehicle  
electronics system as well as accidents and serious or fatal injuries.  
Have all work on the electrical system performed only by an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
394  
Never connect the electrical system on a trailer to the electrical connectors for the taillights or other power sources  
on the towing vehicle.  
WARNING  
Contact between the pins on the trailer socket can cause short circuits, overloading of the electrical system, or malfunction  
of the lighting system, which can result in accidents and serious or fatal injuries.  
Never connect the pins in the trailer socket to one another.  
Have bent pins repaired only by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
An improperly secured trailer can cause accidents and serious injuries or death.  
Never drape the securing or breakaway cable of the trailer loosely over the ball mount.  
NOTICE  
If a trailer hitched to the vehicle is resting on a supporting wheel or on the trailer support, the vehicle may lift and lower  
due to changes in the load or tire damage. This would put great stress on the trailer hitch and the trailer. This can cause  
damage to the vehicle and trailer.  
Note that a trailer that is resting on a supporting wheel or on the trailer support should not remain hitched to the  
vehicle.  
If the engine is stopped and accessories on the trailer are on while there is an electrical connection through the trailer  
socket, then the 12 V vehicle battery will drain.  
The electrical connection to the trailer will be automatically disconnected if the charge level of the 12 V vehicle battery  
becomes too low.  
Loading a trailer  
Please read the introductory information and heed the Warnings and Notice ⇒  
and  
Introduction.  
General information  
Always ensure that the vehicle and trailer are well balanced. Do not load the trailer unevenly by putting more weight at either  
the front or the back. Always store heavy objects as close as possible to or above the axle. Always secure the load on the  
trailer properly ⇒  
.
If the vehicle is approved for trailer mode, note applicable local rules and regulations for driving with a trailer and the use of a  
trailer hitch.  
If the gross vehicle weight rating or the axle load of the rear axle is exceeded, the maximum permissible speed for trailer  
mode is approx. 80 km/h (approx. 50 mph). This also applies in countries where higher speeds are permitted. Adhere to the  
applicable local maximum speed limit, which may be lower for vehicles towing a trailer than it is for vehicles that are not towin  
a trailer.  
A permissible exceedance of the vehicle load ratings is recorded in the vehicle registration. If no exceedance is recorded, it is  
395  
possible to drive at approximately 100 km/h (approximately 62 mph), provided this is not in violation of local laws.  
Trailer load and tongue weight  
The trailer load is the weight that the vehicle can tow.  
The trailer tongue weight rating is the load that presses down vertically from above onto the ball mount of the trailer hitch.  
Volkswagen recommends always using the maximum permissible trailer tongue weight rating ⇒ Technical data. An  
insufficient trailer tongue weight rating negatively affects the handling of the vehicle and trailer. The maximum permissible  
trailer tongue weight rating of the trailer drawbar on the trailer hitch ball head must not be exceeded ⇒  
.
The actual trailer tongue weight rating increases the weight on the rear axle and reduces the possible load in the vehicle.  
In some countries, under certain conditions, a higher trailer tongue weight rating can be used. Follow the local specifications  
and regulations.  
Towing weight  
The towing weight consists of the actual weights of the loaded towing vehicle and the loaded trailer.  
In some countries, trailers are divided into classes. Volkswagen recommends consulting with an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility about suitable trailers. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Tire pressure  
The tire pressure for the tires on the trailer is based on the recommendation of the trailer manufacturer.  
When towing a trailer, inflate the tires on the towing vehicle to the maximum permissible tire pressure ⇒ Checking the tire  
pressure.  
WARNING  
Sliding loads can considerably impair driving stability and trailer safety and increase the risk of accidents and serious  
injuries or death.  
Always load trailers correctly.  
Always secure cargo with suitable and undamaged cords or tensioning straps.  
WARNING  
If the gross axle weight rating, trailer tongue weight rating, gross vehicle weight rating or towing weight of the vehicle and  
the trailer are exceeded, accidents and serious injuries or death can result.  
Never exceed the specified values ⇒ Technical data.  
Never exceed the maximum Gross Axle Weight Rating on the front or rear axle.  
Never exceed the maximum Gross Vehicle Weight Rating for the front and rear weight of the vehicle.  
Driving with a trailer  
Please read the introductory information and heed the Warnings and Notice ⇒  
and  
Introduction.  
Headlight adjustment  
When a trailer is attached, the front part of the vehicle may be lifted, and the dipped beam headlights may dazzle other road  
users. Lower the beam correspondingly using the headlight range control. Vehicles with dynamic headlight range control  
adjust automatically and do not need to be manually adjusted.  
396  
Characteristics when driving with a trailer  
When driving with a trailer with an overrun brake, first brake gently then rapidly. This avoids braking jolts due to the trailer  
wheels locking.  
The braking distance increases due to the gross combination weight (of the trailer and vehicle).  
Use the engine as an additional brake on slopes. Otherwise the brake system may overheat and possibly fail.  
Vehicles with an automatic transmission: Select a lower gear when driving in Tiptronic mode.  
The vehicle's center of gravity, and thereby also its driving characteristics, are changed by the towing weight and the  
increased total weight of the vehicle and trailer.  
An empty towing vehicle and loaded trailer create a very unfavorable weight distribution. Drive very carefully and slowly  
with this combination.  
Driving on hills with a trailer  
Depending on the angle of the hill and the total weight of the trailer, a parked trailer may roll back slightly when you start  
driving.  
When towing a trailer, start on a hill as follows:  
1. Press and hold the brake pedal.  
2. Press the  
3. Vehicles with an automatic transmission: Engage the gear to drive forward.  
4. Pull and hold the button to hold the vehicle and trailer with the electronic parking brake.  
button once to switch off the electronic parking brake.  
5. Release the brake pedal.  
6. Start driving slowly.  
7. Only release the  
switch once the engine has created enough drive power to start driving.  
WARNING  
Towing a trailer incorrectly can result in loss of control of the vehicle and cause serious injuries or death.  
Bear in mind that the driving characteristics change when driving with a trailer and transporting heavy or large  
objects.  
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.  
Always drive carefully and try to anticipate what may be ahead.  
Overtake especially carefully and reduce vehicle speed as soon as you detect the slightest swaying movement in  
the trailer.  
Accelerate with extra care and caution.  
Brake earlier than usual as the braking distance may be longer.  
Avoid abrupt and sudden driving and braking maneuvers.  
Reduce the vehicle speed, especially when driving downhill.  
Never try to "straighten out" a swaying vehicle and trailer by accelerating.  
Adhere to the applicable local maximum speed limit, which may be lower for vehicles towing a trailer than it is for  
vehicles that are not towing a trailer.  
397  
WARNING  
A poor rear view when pulling a trailer may result in accidents and serious or fatal injuries.  
Ensure sufficient visibility behind you.  
Install additional rearview mirrors to ensure you have a clear rear view.  
Trailer stabilization  
Please read the introductory information and heed the Warnings and Notice ⇒  
If a trailer is hitched to the vehicle and it begins to sway, the trailer stabilization can detected this and countersteer.  
and  
Introduction.  
Trailer stabilization is an additional feature of the Electronic Stability Control (ESC).  
If the system detects that the trailer is swaying, the trailer stabilization will automatically countersteer to the reduce “vibration”  
of the trailer.  
Trailer stabilization requirements  
The trailer hitch must be installed at the factory or a compatible trailer hitch must be retrofitted.  
Electronic Stability Control (ESC) and Anti-Slip Regulation (ASR) must be active. The  
instrument cluster must not be on.  
or  
indicator light in the  
The trailer must be connected to the electrical system in the towing vehicle via the trailer socket.  
The driving speed must be less than 60 km/h (37 mph).  
The maximum tongue weight must be used.  
The trailer must have a fixed drawbar.  
Braked trailers must have a mechanical overrun protection device.  
System limitations  
The trailer stabilization may not respond or may have a limited response in the following driving situations.  
The trailer stabilization switches off when ESC is deactivated.  
Trailer stabilization may not always detect if a light trailer is swaying and stabilize it.  
When driving on slippery roads with poor traction, the trailer can still jackknife despite the trailer stabilization.  
Trailers with a high center of gravity can tip before you notice any swaying back and forth.  
If there is no trailer hitched to the vehicle but there is a connector in the trailer socket, for example from a bike carrier with  
lights, sudden braking maneuvers may occur automatically in extreme driving situations.  
WARNING  
The trailer stabilization is not a replacement for the driver's attention and works only within the system limitations. This  
means that the trailer stabilization cannot detect all driving situations and may not react, or may react with a delay, or may  
react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle.  
Observe the system limitations → page , System limitations.  
Accelerate carefully on slippery roads.  
Take your foot off the accelerator pedal when a system is actively regulating.  
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.  
398  
Trailer hitch  
Ball mount holder  
Fig. 182 Dimensions of the ball mount holder and receptacle.  
Suspended height of the ball mount.  
Distance between socket pin and ball mount.  
To pull a trailer you must have installed the necessary cabling, including a socket, and the corresponding trailer hitch. Since  
pulling a trailer represents a heavy strain for the vehicle towing it, connecting the trailer to the towing vehicle and correct  
dimensions for the receptacle and the ball mount holder are extremely important in order for the towing vehicle to cope with th  
strain to be placed on it.  
The mount requires a special shape and size of ball mount holder and ball mount. This affects both the suspended height of  
the ball coupling fig. 182  
and the distance between the socket pin and the ball coupling fig. 182  
.
These dimensions determine the distribution of strain on the receptacle and the connections to the vehicle during towing.  
When purchasing a ball mount holder and a ball mount, always ensure that these will cope with the requirements.  
Dimensions of the ball mount holder  
The suspended height fig. 182  
from the top of the ball mount to the top of the neck must be at least 25.4 mm (1 inch  
and must not exceed 73 mm (27/8 inches).  
The distance between the socket pin and the ball mount fig. 182  
must not exceed 178 mm (7 inches) from the  
middle of the ball mount to the middle of the eye of the pin.  
The diameter of the ball mount may not exceed 50.8 mm (2 inches).  
Ball mounts and holders which do not meet these specifications could damage your car or could fail completely  
⇒
.
Securing cables  
In some countries, unbraked and braked trailers must be secured by means of securing or breakaway cables.  
Follow the country-specific regulations for using a securing cable.  
1. Secure the securing or breakaway cable to the provided ball mount eyelet.  
399  
2. Guide the cable through the eyelet and hook it in the karabiner ⇒  
.
WARNING  
Incorrect mounting or the use of an unsuitable trailer hitch can lead to the trailer becoming detached from the towing  
vehicle during the journey, potentially causing accidents and serious injuries or death.  
Only have work on your trailer hitch or the retrofitting of a trailer hitch carried out by an authorized Volkswagen  
dealer or authorized Volkswagen service facility. Volkswagen recommends contacting an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
WARNING  
An improperly secured trailer can cause accidents and serious injuries or death.  
Never drape the securing or breakaway cable of the trailer loosely over the ball mount.  
CAUTION  
A fitted but unused ball mount holder can increase the risk of injuries in the event of a rear-end collision.  
Always remove the ball mount holder when it is not being used.  
NOTICE  
Fitting an unsuitable ball mount can cause vehicle damage and invalidation of the operating license.  
Use the ball mount supplied by the factory or a ball mount approved for your vehicle model and its model year.  
Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can  
acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
NOTICE  
The vehicle was not designed to tow trailers requiring larger ball mounts than those specified. The use of an unsuitable  
trailer hitch can cause vehicle damage.  
Never use ball mounts with a diameter that exceeds 50.8 mm (2 inches).  
Never use an adapter in order to use a larger ball mount.  
If necessary, you may use an adapter to enable you to mount a bicycle carrier or similar. Always observe the weight  
specifications when doing so.  
Make sure that the taillights are not obscured by the use of a bicycle rack or similar equipment.  
Retrofitting a trailer hitch  
Volkswagen recommends having a trailer hitch retrofitted by an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility. For example, modifications to the cooling system or the installation of heat shields may be necessary.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Mount the trailer hitch in accordance with the instructions supplied.  
A retrofitted, non-removable trailer hitch must not cover the label or the lighting system on the rear of the vehicle. Note the  
400  
country-specific regulations for using a ball mount ⇒  
.
WARNING  
Improperly or incorrectly connected electrical wires can lead to malfunctions in the entire vehicle electronics system as  
well as accidents and serious or fatal injuries.  
Never connect the electrical system on a trailer directly to the electrical connectors for the taillights or other  
unsuitable power sources.  
Only use suitable connectors to connect the trailer.  
If retrofitting the vehicle with a trailer hitch, have the work performed by an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
WARNING  
Incorrect mounting or the use of an unsuitable trailer hitch can lead to the trailer becoming detached from the towing  
vehicle during the journey, potentially causing serious accidents and serious or fatal injuries.  
Only have work on your trailer hitch or the retrofitting of a trailer hitch carried out by an authorized Volkswagen  
dealer or authorized Volkswagen service facility. Volkswagen recommends contacting an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
Only use trailer hitches that are provided for the vehicle model, model year and vehicle equipment by the corresponding  
manufacturer. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which  
you can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Roof rack  
Introduction  
Depending on the model, the vehicle may be designed to have a roof rack installed.  
Bulky objects can be transported on the vehicle roof using the roof rack.  
If you are not sure if your vehicle is designed to have a roof rack installed, check with an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Only use roof racks that are approved by Volkswagen for use with your vehicle.  
Do not use or retrofit a roof rack if this is not approved for your vehicle.  
WARNING  
When transporting large, heavy, long, or flat loads on the roof rack, the vehicle's driving characteristics and aerodynamics  
change because of the different center of gravity and increased wind resistance. This may cause accidents and serious or  
fatal injuries.  
Always secure cargo correctly with suitable and undamaged cords, fixation belts or tensioning straps.  
Avoid abrupt and sudden driving and braking maneuvers.  
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.  
401  
WARNING  
If the use of a roof rack is not approved for your vehicle or a roof rack that is incompatible with the vehicle is fitted, it may  
detach and fall from the roof of the vehicle while you are driving. This may cause accidents and serious or fatal injuries.  
Only use roof racks that are approved by Volkswagen for the vehicle.  
Do not fit roof racks if they are not approved for your vehicle.  
NOTICE  
Installing any type of roof rack onto a vehicle that is not approved for use of a roof rack can cause serious damage.  
Do not fit roof racks if they are not approved for your vehicle.  
Driving with a roof rack fitted increases the air resistance of the vehicle and thus also the fuel consumption. This reduces  
the potential range of the vehicle. This applies to all roof racks and any objects transported on them, such as bicycles and  
skis.  
Mounting a roof rack  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
For safety reasons, special roof racks are needed to transport luggage, bicycles, surfboards, skis and boats safely. The roof  
racks for installation on the roof rail in particular are referred to as the roof rack bars, and are used as a base supports for  
direct installation on the vehicle roof.  
Only use roof racks that are provided for the vehicle model, model year and vehicle equipment by the corresponding  
manufacturer.  
Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire  
from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Mounting the Roof Rack Bars on the Roof Rail  
Mount the roof rack bars in accordance with the supplied installation instructions.  
The respective base can be attached after successfully installing the roof rack bars ⇒  
.
Remove the roof rack in the following scenarios  
If the roof rack is no longer needed.  
Before driving through an automatic car wash  
If the height of the vehicle exceeds the maximum height limit, for example in a garage  
NOTICE  
The height of the vehicle changes when a roof rack is installed and when there is cargo secured on it. The vehicle may be  
badly damaged if you drive into entrances with low heights, e.g. underpasses and garages.  
Compare the height of the vehicle with the clearance height.  
NOTICE  
If parts on the roof of your particular vehicle (depending on the vehicle equipment), e.g. the roof antenna, and the trunk  
lid's range of movement are impaired by the roof rack and the luggage, the vehicle may be damaged.  
402  
Ensure that the roof rack is positioned correctly on the roof and that it will not affect any components of the vehicle.  
WARNING  
Securing the roof rack and base incorrectly or using them incorrectly may cause the luggage or the entire assembly to  
come loose from the vehicle roof. This can result in accidents and serious or fatal injuries.  
Always mount the roof rack and base correctly in accordance with the manufacturer's instructions.  
Secure the roof rack only at the locations intended for this.  
Always mount special rack assemblies for bicycles, skis, surfboards, etc. correctly and in accordance with the  
manufacturer's installation instructions.  
Only use the roof rack and base if they are undamaged and secured correctly.  
Check the roof rack mounts before starting a journey and, if necessary, retighten them after a short distance.  
On long trips, check the threaded connections and fasteners each time you take a break.  
Do not make any modifications or repairs to the roof rack or base.  
A fitted roof rack increases air resistance and therefore may reduce the vehicle's range.  
Loading the roof rack  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Maximum permissible roof weight  
The maximum permissible roof load is 75 kg (165 lbs).  
The roof load consists of the weight of the roof rack and the items carried on the roof rack  
⇒
.
Always check the weight of the roof rack and the items that will be transported on it. Weigh the items if necessary.  
When using a roof rack with a low load limit, do not load the rack with the maximum permissible roof load. In this case, only  
load the roof rack to the weight limit listed in the installation guide.  
Distributing the load  
Distribute the load evenly and secure it correctly ⇒  
.
Checking that everything is secure  
Once you have fitted the roof rack, drive a short distance and then check all the fasteners. Keep checking them regularly ⇒  
.
WARNING  
Accidents, vehicle damage and serious or fatal injuries can result if the maximum permissible roof load is exceeded.  
Never exceed the specified roof load, the Gross Axle Weight Rating, and the Gross Vehicle Weight Rating of the  
vehicle.  
Do not exceed the load limit of the roof rack, even if the roof load is below the limit.  
WARNING  
403  
If loose and incorrectly secured luggage falls off the roof rack, accidents and serious or fatal injuries may occur.  
Use only suitable and undamaged tie-downs, fixing and tensioning straps.  
NOTICE  
If the trunk lid hits the roof load, the vehicle may be damaged.  
Make sure the trunk lid does not run into the roof load when opening the lid.  
404  

Related Topics

Stowing luggage and cargo
Luggage compartment cover
Luggage compartment floor
Luggage compartment features
Trailer towing
Trailer hitch
Roof rack

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