Get Voice control Guide for Volkswagen Tiguan 4 Door Third Generation (2024-2025)

Does my vehicle have voice control?

If there is a Talk button

on the multi-function steering wheel or the VOICE button is available in the Infotainment system

or your vehicle understands the activation word, voice control is installed in the vehicle.

In black with blue background: Voice control is active and recognizes spoken words.

Test voice control before a journey to get to know the function.

Differences in the voice controls

Command-based voice control (standard)

Only grammatically correct voice commands are recognized by the voice control. Voice commands must follow a ﬁxed syntax

in order to be recognized correctly, e.g. “Navigate to [city, street name, house number]”. You can ﬁnd further examples in the

Infotainment system. The command-based voice control can be carried out in any available language.

Enhanced voice control (oﬄine or online)

Speech commands can be freely worded in common speech. For example, in response to the question “How long is left to

drive?”, the system gives the remaining time until arrival at the destination. Suggestions for voice commands depend on the

set language and can be found in the Infotainment system.

Enhanced voice control works both online and ofﬂine. By evaluating voice commands, online mode offers improved POIs,

media and online radio station search functionality. Additionally, messages can be dictated. For online mode, you need a VW

Car-Net contract valid for the vehicle.

If enhanced voice control is available in your language, it is used to activate voice control.

Supported languages

The number of languages available in your country depends on the vehicle equipment.

Start voice control by saying the activation word available in your country ⇒ Activation word.

Starting and ending voice control

Voice commands

Voice control only recognizes voice commands in the language selected in the infotainment system.

Observe the following tips for successful voice commands:

Speak clearly and at normal volume. Speak a little louder at higher speeds.

Avoid excessive emphasis and strong accents.

Do not leave long pauses in speech.

Avoid external and background noise.

Do not direct the air ﬂow from the vents towards the microphone or headliner.

Open suggestions for speech commands

1. Tap HOME

Or: tap MENU

To ensure that names in the phonebook are identified correctly, you may need to switch the order of the first and last

names of the desired contact, depending on how the phonebook entry is structured.

Starting voice control

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You can use different methods to start voice control, depending on the vehicle equipment:

Start via speech: Say the activation word ⇒ Activation word.

Start via the multi-function steering wheel: press the Talk button

Starting up via the Infotainment system: Tap on VOICE.

Depending on the cell phone and operating system, and also for some Infotainment systems, the voice control of a

connected cell phone can be started by pressing and holding the Talk button

Connect.

or the VOICE button ⇒ App-

Ending voice control

You can use different methods to end voice control, depending on the vehicle equipment:

End via speech: To open suggestions for a voice command to cancel, tap HOME

General.

Or: tap MENU

End via the multi-function steering wheel: press the Talk button

twice in quick succession or press

once.

End automatically: If you use functions within the Infotainment system, activate the parking system; if telephone calls or

tasks involving speech and navigation warnings occur, the voice control ends automatically.

Activation word

In the ring memory of the Infotainment system, the words spoken in the vehicle are checked for the activation word. If the

Infotainment system detects the activation word, voice control will begin. A ring memory is automatically overwritten

approximately every 15 seconds. There is no transmission of data or words spoken in the vehicle. The ring memory is inactive

when the activation word is switched off.

Switching activation word on and off

If the activation word is switched off, voice control cannot be activated via the activation word.

1. Open the home screen and tap

Voice control

Voice control start/end sound or Activation word.

Speaking and recognizing the activation word

Precondition:

The Activation word is switched on in the settings.

Bonjour Volkswagen.

Hola Volkswagen.

Hello Volkswagen.

Troubleshooting

Voice control is not responding

Voice control is not available in your language.

Set the correct system language in the Infotainment system.

Start voice control by using the activation word or the Talk button on the multi-function steering wheel.

Voice commands are not recognized due to a system error. Contact suitably qualiﬁed professionals for assistance.

Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Voice control is giving unsuitable responses

Voice control has misinterpreted the question.

Clearly give your voice command again.

Voice control is not performing the function

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This function cannot be performed by voice control.

The function is not available in all languages. You can ﬁnd suggestions for voice commands in the set language in the

Infotainment system.

Settings within the function are preventing the device from switching on or carrying out the function.

Voice control did not understand the voice command.

There is insufﬁcient data.

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Voice control for Your Volkswagen Tiguan 4 Door Third Generation (2024-2025)

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