Get Practical equipment -> Charging Options for Mobile Devices Guide for Volkswagen Touran 4 Door Third Generation (2022-2025)

230-volt socket.

The maximum power is 150 W(peak power: 300 W).

The socket is activated automatically if you plug in a connector while the engine is running. If enough power is

available, you may be able to use the socket, even if you have switched off the engine.

Connecting an electrical device:

1. To unlock the integrated child safety lock, swing up the cover and insert the connector all the way into the

socket.

Electricity will not start to flow through the socket until the child safety lock is unlocked.

Temperature cut-off

The inverter of the 230 V socket automatically shuts down when a certain temperature is exceeded. The cut-off

prevents overheating due to devices that are connected drawing excessive power and overheating due to high

ambient temperatures. You will not be able to use the 230-volt socket again until it has cooled down.

In order to use the 230-volt socket again once it has cooled down, if a device is connected you must remove the

connector connecting it to the socket and then plug it back in again. This prevents electronic devices from

inadvertently being switched back on.

With some devices, the functionality of the 230-volt socket may be impaired due to the relatively low power

(wattage).

DANGER

Contact with high voltage in the electrical system, e.g. sockets, may cause electric shocks, serious burns, and fatal

injuries.

● Do not spill any liquids on the socket.

● Do not insert any adapters or extension cables into the 230-volt socket with earthing contact.

● Do not insert any conductive items(e.g. a screwdriver) into the contacts of the 230-volt socket with earthing

contact.

NOTICE

The sockets on the vehicle can be damaged by improper operation. This may result in damage to the electronics and

the vehicle.

● Only connect devices to the socket if the voltage of these devices matches the socket voltage.

● Do not suspend excessively heavy devices or connectors(e.g. power supply units) directly from the socket.

If electrical equipment with a high starting current is prevented from being switched on, the integrated

overcurrent shutdown may be the cause. In this case, disconnect the power supply unit from the electrical

device and reconnect it after about 10 seconds.

With some devices, the functionality of the 230-volt socket may be impaired due to the relatively low power

(wattage).

Charging Options for Mobile Devices

You can charge mobile devices in the vehicle either wirelessly or by using the built-in USB-C connectors.

Charging with USB-C Connectors

The vehicle may contain the followingUSB

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-C ports:

Symbol for aUSB

port for data transmission and charging.

Symbol for aUSB

port for charging only.

Available Charging Power

Voltages up to 20 V are provided via the USB

port, which enables up to 45 W charging power.

Depending on the vehicle equipment, the following charging profiles may be supported by theUSB

ports:

— Legacy charging (2.5 W).

—BC1.2 (7.5 W).

—USB

-C charging (15 W).

—USB

power delivery(up to 45 W).

The actual charging power of the connected device depends on the following aspects:

— Supported charging profiles.

—Device charge level.

—Device temperature.

—Charging cable used.

For double

USB

ports, the charging power can be split between both ports.

Wireless charging function

Fig. 1 In the center console: liner pad for wireless charging

function (general example).

The wireless charging function depends on the vehicle equipment and is not available in all countries.

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Wireless charging enables wireless energy transfer through electromagnetic induction over a short distance for cell

phones that are Qi-certified.

The liner pad with a rear shelf for the wireless charging function is located in the area of the center console and is

designed for only one Qi-certified cell phone at a time → fig. 1.

On some vehicles, the liner pad has a telephone symbol indicating the center position→ fig. 1.

The charging capacity is 5 W.

Qi Standard

The Qi standard enables wireless charging of suitable Qi-certified cell phones. To find out whether a cell phone

supports the Qi standard, see the cell phone operating instructions. An overview of Qi-certified cell phones can be

viewed under the following external link of the Wireless Power Consortium, Inc:

https://www.wirelesspowerconsortium.com/products

Volkswagen AG assumes no liability for the completeness and accuracy of this list. The manufacturer of the cell

phone may provide additional information regarding compatibility.

Cell phones that are not Qi-certified may be subject to limitations with regard to wireless charging.

The Qi symbol is displayed in the Infotainment system to indicate the status of wireless charging.

Wireless Cell Phone Charging

Requirements

✓ The optimum operating temperature in the vehicle for wireless charging is between -40 °C and +35 °C.

✓ A suitable cell phone that is no larger than the designated rear shelf and is Qi-certified.

1. Remove any foreign objects from the storage compartment prior to charging→

2. Remove the protective case of the cell phone and any other foreign objects(if present), then place the cell

phone flat against the rear shelf with the display facing upward.

The charging process starts automatically.

3. Refer to the operating instructions for the cell phone.

The Infotainment system informs you when the charging process is starting and, if applicable, if there are any foreign

objects with metal components in the storage compartment.

Depending on the vehicle equipment, the charging function can be deactivated manually in the Infotainment system.

If the ambient temperature in the vehicle is outside the temperature range from -40 °C to +35 °C, the

charging process may be interrupted or the charging duration extended.

Wireless charging will start working normally again as soon as the ambient temperature in the vehicle is back within

the temperature range.

WARNING

Notifications on the cell phone display may distract the driver. This can result in accidents and serious injury or

death.

● If the rear shelf includes a cover, always keep the cover closed while driving.

WARNING

Metal objects on the shelf can become very hot. This may cause burns or fires.

● Do not place metal objects or objects with metal components on the wireless charging shelf.

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● Remove any foreign objects immediately.

NOTICE

If cards or other objects with magnetic strips or with chips are placed on the rear shelf for wireless charging, the

data stored on these may be damaged.

● Do not place any ID cards, debit cards or credit cards with magnetic strips or chips on the wireless charging shelf.

Troubleshooting

Cell phone is not Charging

A message regarding a foreign object in the storage compartment may be displayed in the Infotainment system.

If the cell phone is in an unfavorable position on the liner mat, this can impair the charging function. This can be

caused by changes in position – even small shifts that may occur as a result of vibrations, for example.

The position of the cell phone must be corrected in order to restore correct charging function.

1. Align the cell phone centrally on the charging surface.

The charging function can also be impaired by metallic parts – in particular, magnetic parts of a cell phone or its

protective case.

1. Rotate the mobile phone approx. 180° with the display still facing upward on the charging surface.

If cards or other objects with magnetic strips or with chips are placed on the liner pad for wireless charging, the data

saved on these may be damaged.

Depending on the model, an error message with the red Qi symbol can be displayed in the Infotainment system. In

these conditions, it is not possible to use the cordless charging function.

1. Remove IDs, bank cards and credit cards with magnetic strips or with a chip from the liner pad. The error

message is automatically closed.

You can then charge the cell phone again with the wireless charging function.

If the cell phone on the liner pad becomes too hot, it may switch off for safety reasons. In these conditions, it

is not possible to use the cordless charging function.

Take the cell phone off the liner pad and allow it to cool in another storage compartment. You can then charge

it again with the wireless charging function.

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Practical equipment -> Charging Options for Mobile Devices for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

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