Get General information Guide for Volkswagen Transporter Van Seventh Generation (2021-2025)

If automatic key assignment is deactivated, the vehicle key assignment is also deleted. When the Infotainment

system is switched on, the last active user in the vehicle is always displayed.

Synchronising vehicle settings

Vehicle settings changed in the vehicle are automatically assigned to the active user account and stored online at the

same time. The vehicle settings are also automatically synchronised with the data stored online in the following

situations when an Internet connection has been established:

—When the ignition and Infotainment system are switched on(synchronises all user accounts stored in the vehicle

that have been used recently).

—When switching to another user account(synchronises the newly activated user account and the user account that

has now been deactivated).

—At the end of the journey and when the ignition is switched off(synchronises the last active user account).

You can also start the synchronisation manually in the user administration menu at any time, e.g. if automatic

synchronisation fails when logging in. Synchronisation cannot take place automatically if the online status of the

vehicle is impaired, e.g. in underground garages, or if you have activated the maximum privacy settings mode.

If an inactive user account is active in another vehicle and settings are synchronised from there, these

settings are also transferred to your vehicle and assigned to the corresponding user account.

Personalised vehicle settings

The vehicle functions that can be configured depend on the equipment level. Some personalisable functions are not

stored online, but are only assigned to the user account locally in the vehicle. The following functions can be

personalised:

—Opening and closing(single door unlocking, convenience opening, window.).

—Wiper settings.

—Seat settings.

—Light and vision (daytime running lights, dipped beam switch-on times, convenience turn signal).

—Air conditioning system settings.

—Multifunction display and instrument cluster(selection of displays).

—Infotainment system (radio settings, navigation, voice control).

General information

Depending on where the vehicle is used, it may be a good idea to have an engine and transmission guard installed by

a qualified workshop. An engine and transmission guard can reduce the risk of damage to the vehicle's underbody

and engine oil sump, for example when driving over kerbs, driveways or unsurfaced roads.

Preparing for a journey and driving safety

Observe the following information both before and during every journey to ensure your own safety and the safety of

passengers and other road users →

✓ Check that all lights and turn signals are working properly.

✓ Check the tyre pressure (→ Tyre pressure).

✓ Check the fuel level .

✓ Check the coolant level .

✓ Check the washer fluid level (→ Washer fluid).

✓ Make sure that you have a good, clear view through all of the windows (→ Vehicle care, exterior).

✓ Air intake to the engine must not be obstructed, and the engine must not be covered by blankets or insulating

materials .

✓ Secure any loads in the stowage compartments, the load compartment or on the roof .

✓ Make sure that you are able to operate the pedals freely at all times.

✓ Secure any children travelling in the vehicle in a restraint system suitable for their weight and size → Safe transport

of children ▶ Introduction.

✓ Adjust the front seats, head restraints and mirrors correctly in accordance with the size of the occupants .

✓ Wear shoes that provide good grip for your feet when using the pedals.

✓ The floor mat in the footwell on the driver side must leave the pedal area free and must be securely fastened.

✓ Assume a correct sitting position before setting off and maintain this position while driving. This also applies to all

passengers .

✓ Fasten your seat belt correctly before setting off and keep it properly fastened throughout the journey. This also

applies to all passengers .

✓ Each vehicle occupant must sit in a seat of their own and must have their own seat belt.

✓ Never drive if your driving ability is impaired, for example by medication, alcohol or drugs.

✓ Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls, opening menus and

making adjustments to settings.

✓ Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.

✓ Observe traffic regulations and speed limits.

✓ Take regular breaks when travelling long distances – at least every two hours.

✓ Secure animals in the vehicle using a system that is suitable for their weight and size.

Driving abroad

In some countries, special safety standards and legislation apply that may differ from the construction of the vehicle.

Volkswagen Commercial Vehicles recommends that you find out about any legal requirements and the following

points concerning your destination before travelling abroad:

✓ Does the vehicle need any technical modifications for driving abroad, e.g. masking or switching the headlights

over?

✓ Are the necessary tools, diagnostic equipment and spare parts available for service and repair work?

✓ Is there a qualified workshop available at the destination?

✓ Are the correct service fluids that comply with Volkswagen specifications available in the destination country?

✓ Does the navigation function in the factory-fitted Infotainment system work with the navigation data available in

the destination country?

✓ Are special tyres necessary for travelling in the destination country?

✓ Is a fire extinguisher a requirement in your destination country?

✓ Which requirements must be observed regarding high-visibility waistcoats?

✓ Is fuel of sufficient quality available ?

Checks when filling up

Do not perform any work on the electric motor or in the engine compartment unless you know exactly how to carry

out the tasks, are aware of the general safety procedures and have the correct equipment, service fluids and suitable

tools to hand ! Otherwise, have all work carried out by a suitably qualified workshop. Make sure that the following are

checked regularly:

✓ Washer fluid level (→ Washer fluid).

✓ Engine oil level .

✓ Coolant level .

✓ Brake fluid level (→ Brake fluid).

✓ Tyre pressure .

✓ Vehicle lighting necessary for traffic safety:

✓ Turn signals.

✓ Side lights, dipped beams and main beams.

✓ Tail light clusters.

✓ Brake lights.

✓ Rear fog lights

✓ Number plate light.

Information on changing bulbs (→ Exterior lighting).

DANGER

Observe the important safety instructions for the front passenger front airbag (→ Child seats).

WARNING

Driving under the influence of alcohol, drugs, medication or narcotics can cause serious accidents and fatal injuries.

● Alcohol, drugs, medication and narcotics can severely impair perception, reaction times and driving safety. This

could cause you to lose control of the vehicle.

WARNING

The effectiveness of systems can be severely inhibited if components and systems are retrofitted, for example by

second stage manufacturers. On vehicles with add-ons or modifications, the correct operation of system can then

be impaired or adjusted.

● Have the correct operation of systems confirmed by the second stage manufacturer.

WARNING

Always observe the current rules of the road and speed limits and drive with a foresighted driving style. Correct

interpretation of a driving situation can make the difference between reaching your destination safely and having an

accident with serious injuries.

WARNING

The vehicle handling and braking effect may alter significantly if large or heavy objects are being transported.

● Always adapt your speed and driving style to the current visibility, weather and road or traffic conditions.

● Accelerate particularly carefully and gently.

● Avoid sudden braking and driving manoeuvres.

● Brake earlier than usual.

NOTICE

Volkswagen Commercial Vehicles is not responsible for any vehicle damage which is caused by low-quality fuel,

inadequate servicing work or lack of availability of Genuine Parts.

Servicing the vehicle regularly is not only about vehicle maintenance – it also ensures that your vehicle

remains roadworthy and in perfect working order. You should therefore have your vehicle serviced according

to the Volkswagen guidelines. Some work may have to be carried out before the due date of the next service

if the vehicle is subjected to severe operating conditions. Severe operating conditions are, for example,

regular stop-and-go driving and driving in areas with high levels of dust. Further information can be obtained

from any suitably qualified workshop.

Introduction

General information for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

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