Get Infotainment system -> Safety information Guide for Volkswagen Transporter Van Seventh Generation (2021-2025)

Safety information

Before using the Infotainment system for the first time, please read and observe the following safety notes so that

you are aware of dangers to yourself and others and of how these dangers can be avoided:

—Read through this manual carefully.

—Some functions may contain links to websites that are operated by third parties. Volkswagen AG does not assume

ownership of the third-party websites that are reached via links and is not responsible for their content.

—Some functions may contain information supplied by third parties. Volkswagen AG is not responsible for external

information being correct, up-to-date and complete, or for any infringement of third-party rights.

—The radio stations and the owners of the data media and audio sources are responsible for the content provided.

—Mobile, GPS

and radio signals can also be impaired by multi-storey car parks, garages, underpasses, tunnels, tall buildings,

mountains, valleys, and other electrical devices such as battery chargers.

—Films or metal-coated stickers on the antenna and windows can interfere with radio reception.

—Read and follow the appropriate operating manuals of the respective manufacturer when using mobile telephones,

data media, external devices, external audio and media sources.

WARNING

The Infotainment system central computer is networked with the control units installed in the vehicle. Therefore,

improper repair or improper removal and installation of the central computer increases the risk of accidents and

injuries.

● Never replace the central computer with a used central computer taken from an end-of-life vehicle or a recycling

facility.

● Only have the central computer removed, installed or repaired by a specialist company qualified to perform this

work.

WARNING

The factory-fitted radio with integrated hardware is networked with the control units installed in the vehicle.

Therefore, improper repair or improper removal and installation of the radio increases the risk of accidents and

injuries.

● Never replace the radio with a used radio from end-of-life vehicles or from recycling.

● Only have the radio removed, installed or repaired by a suitably qualified workshop.

WARNING

Accidents and injuries can occur if the driver is distracted. Reading information on the screen, operating the

Infotainment system, and connecting, inserting or removing data media or audio sources while the vehicle is in

motion can distract you from the road and cause accidents.

● Always drive with your full attention and responsibly.

WARNING

Unfavourable light conditions and a damaged or soiled screen may result in displays and information not being read

or not being read correctly from the screen.

● Displays and information on the screen must never cause you to take any safety risks. Always drive with your full

attention and responsibly.

WARNING

If the volume is too high, you may not hear acoustic signals from outside the vehicle. Excess volume can also

damage your hearing. This is the case even if you are only exposed to high volumes for short periods.

● Set the volume so that you can still always hear acoustic signals from outside the vehicle(e.g. emergency service

sirens).

WARNING

The volume level may suddenly change when you switch the audio or media source or connect a new source.

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● Reduce the volume before switching the audio or media source or connecting a new source.

WARNING

The following conditions can lead to situations where emergency calls, telephone calls and data transmission are

not possible or are interrupted:

● If your current location is in an area with no or insufficient mobile communications andGPS

reception.

●

● If you are in an area with sufficient mobile communications andGPS

reception but the telecommunications provider's mobile network is out of order or is not available.

●

● If the components in the vehicle required for emergency calls, telephone calls and data transmission are

damaged, not working or do not have sufficient electrical power.

● If the rechargeable battery in the mobile telephone is flat or has insufficient charge level.

WARNING

Radio stations can transmit catastrophe and danger warnings. The following conditions can prevent these warnings

from being received or output:

● If your current location is in an area with no or insufficient radio reception.

● If you are in an area with adequate radio reception, but the frequency bands of the radio stations are subject to

interference or are not available.

● If the loudspeakers and the components required for radio reception in the vehicle are damaged, not working or

do not have a sufficient power supply.

● When the Infotainment system is switched off.

WARNING

In some countries and on some mobile networks, a call for assistance or an emergency call can be made only under

the following conditions:

● A mobile telephone with unlockedSIM

card and sufficient call credit is connected to the mobile phone interface of the vehicle.

●

● There is sufficient network coverage.

WARNING

If mobile telephones or two-way radios that are not connected to an external aerial are used, electromagnetic

radiation in the vehicle could exceed limit values and thus be a health hazard for drivers and other vehicle

occupants. This also applies to external aerials which have not been correctly installed.

● Maintain a minimum distance of 20 centimetres(around 8 in) between the antenna of a mobile telephone and an

active medical implant, such as a pacemaker, as mobile telephones may adversely affect their functioning.

● Do not carry an operational mobile telephone close to or directly over an active medical implant(e.g. in a breast

pocket).

● Switch off mobile telephones immediately if you suspect they may be interfering with an active medical implant

or any other medical device.

WARNING

Mobile telephones, external devices and accessories in the vehicle that are not properly secured can be flung though

the vehicle interior and cause injuries in the event of a sudden driving or braking manoeuvre or in the event of an

accident.

● Safely secure or stow any mobile devices and accessories outside the deployment zone of the airbags.

● Arrange the wires for external devices and audio sources so that they do not obstruct the driver.

WARNING

Driving recommendations and traffic symbols displayed by the navigation system may differ from the current traffic

situation.

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● Road signs, traffic signals, traffic regulations and local conditions have priority over the recommendations and

displays provided by the navigation system.

● Adapt your speed and driving style to the current visibility, weather and road or traffic conditions.

● Certain events can make the originally planned driving time and route to the destination considerably longer or

make navigation there temporarily impossible, e.g. due to a road being closed.

WARNING

Read and follow the appropriate operating manuals of the respective manufacturer when using mobile telephones,

data media, external devices, external audio and media sources.

WARNING

Arrange the wires for external devices and audio sources so that they do not obstruct the driver.

WARNING

Switch off mobile telephones in areas where there is a risk of explosion!

WARNING

The centre armrest can obstruct the driver's arm movements. This can cause accidents and severe injuries.

● Always keep the stowage compartment in the centre armrest closed while the vehicle is in motion.

NOTICE

The radiation produced by the mobile telephone when switched on may interfere with sensitive technical and

medical equipment, possibly resulting in malfunction or damage to the equipment.

● Always switch off your mobile telephone in areas where special regulations apply and when the use of mobile

devices is forbidden.

NOTICE

Setting the volume too high and playing tracks too loudly or with excess distortion can damage the speakers.

● Choose the volume setting so that the loudspeakers are not damaged.

NOTICE

Your mobile telephone must always be switched off in areas where special regulations apply and when the use of

mobile telephones is forbidden. The radiation produced by the mobile telephone when switched on may interfere

with sensitive technical and medical equipment, possibly resulting in malfunction or damage to the equipment.

NOTICE

Insertion of objects, incorrect insertion or insertion of data media with the incorrect shape or size can damage the

media drives and the unit.

● When inserting a data medium, make sure it is correctly positioned.

● Insert only suitable data media in the corresponding media drives.

● Applying force may damage the locking mechanism in theSD

card slot.

●

● When inserting and removingSD

cards, always hold them at right angles to the front of the unit and do not tilt them.

●

● Always remove SD

cards straight out at right angles to the front of the device and without tilting them, as this can cause damage.

●

NOTICE

Foreign bodies and liquids adhering to a data medium can damage the media drives and the Infotainment system.

● Do not affix stickers or other similar items to the data medium. Stickers may peel off and damage the media

drive.

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● Do not use printable data media. Coatings and prints may peel off and damage the media drive.

● Use only SD

cards that are undamaged, dry, clean and suitable.

●

Notes on use

—The Infotainment system needs a few seconds for a complete system start and does not respond to inputs during

this time. During system start-up, only the rear view camera image can be displayed.

—The Infotainment system must start up completely before all displays are available and before it is possible to

execute functions. The duration of a system start depends on the functional scope of the Infotainment system and

can also take longer than usual particularly at low and high temperatures.

—Observe the local regulations and legal requirements when using the Infotainment system and related accessories,

such as a headset.

—To ensure that the Infotainment system works, it is important to make sure the system is switched on and that,

where applicable, the correct date and time are set in the vehicle.

—A missing function button on the screen does not constitute a fault in the unit; it reflects the equipment that is

available in the country in question.

—Not all listed function buttons and functions may be available due to the device software used in your country. A

missing Infotainment button or function button on the screen does not mean that the device is faulty.

—Some of the functions and settings of the Infotainment system are available only when the vehicle is stationary. In

some countries, the selector lever must additionally be in parking position P or neutral position N. This is not a

malfunction, but simply a legal requirement.

—In some countries there may be restrictions on using Bluetooth® devices. Information is available from the local

authorities.

—Switch on the ignition before switching the Infotainment system back on if the 12-volt vehicle battery has been

disconnected.

—If settings are modified, displays on the screen may vary and the Infotainment system may behave differently from

the description in this manual in some cases.

—The Infotainment system switches off automatically when the engine is switched off and when the charge level of

the 12-volt vehicle battery is low.

—In some vehicles equipped with the Park Distance Control, the volume of the current audio source is automatically

lowered when the reverse gear is engaged. It is possible to adjust the volume reduction (→ Park Distance Control).

—Information about the software and the licence conditions is stored in the Infotainment system:Settings

—If you sell your vehicle or loan it to somebody else, make sure that all the stored data, files and settings are deleted

and that the external SD

card, external audio sources and data media are removed where applicable.

—Some Infotainment functions require an active We Connect user account for the vehicle and an internet

connection. The data transfer may not be restricted when the functions are used.

—The Infotainment system is fixed permanently to the vehicle and marked with a security code, depending on the

unit and country. It therefore cannot be used in another vehicle (→ General information on Infotainment system).

—In order to ensure that the functionality of the system is not impaired, have any repairs or modifications to the

Infotainment system performed only by a suitably qualified workshop.

—High speeds, poor weather and poor road conditions, loud noise levels, also outside the vehicle, and network

quality may impair telephone calls in the vehicle.

—Repairs and modifications to the Infotainment system should be carried out only by a suitably qualified workshop.

—Using a mobile telephone in the vehicle may cause noise from the vehicle speakers.

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—Briefly pressing the buttons lightly or touching the touchscreen is sufficient to operate the Infotainment system.

Cleaning the screen

Observe this checklist when cleaning the screen:

✓ The Infotainment System is switched off.

✓ Use a clean, soft cloth that is moistened with water.

Or: Use a special cleaning cloth available from a Volkswagen Commercial Vehicles dealership.

✓ In the case of stubborn dirt:

✓ Moisten dirt with only a little water and allow to soak in.

✓ Carefully remove dirt with a clean, soft cloth.

NOTICE

If you clean the screen with the wrong cleaning agent or while it is dry, you may damage the screen.

● Only exert light pressure.

● Do not use aggressive or solvent-based cleaning products. These cleaning products can damage the unit and

make the screen go blind.

NOTICE

If the screen is cleaned with too much moisture, it may no longer be possible to operate the screen or the screen

may switch off.

● Dry the screen then leave the vehicle locked from the outside for at least 2 minutes.

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Brands, licences, copyright law

More information may be available in the Infotainment system.

Brands and licences

Certain terms in this manual are accompanied by the ® or ™ symbol. These symbols are used to indicate trademarks

and registered brands. However, the absence of these symbols does not constitute a waiver of the rights concerning

any term.

Other product designations are registered trademarks or trademarks of the respective legal owner.

—Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby

Laboratories.

—Manufactured under license from Dolby Laboratories. Dolby, Pro Logic and the double-D symbol are trademarks of

Dolby Laboratories.

—All SiriusXM services require a subscription. See the SiriusXM Customer Agreement for complete terms at

www.siriusxm.com (US) or www.siriusxm.ca (Canada). All fees, content and features are subject to change. Satellite

and steaming lineups may vary. SiriusXM, Pandora and all related logos are trademarks of Sirius XM Radio Inc. and

—HD Radio Technology manufactured under license from iBiquity Digital Corporation. U.S. and Foreign Patents. For

patents see http://dts.com/patents. HD Radio, Artist Experience, and the HD, HD Radio, and “ARC” logos are

registered trademarks or trademarks of iBiquity Digital Corporation in the United States and/or other countries.

—Android Auto™ is a certified trademark of Google Inc.

—Apple CarPlay™ is a certified trademark of Apple Inc.

—Bluetooth® is a registered trademark of Bluetooth® SIG, Inc.

—iPod®, iPad® and iPhone® are trademarks of Apple Inc.

—MirrorLink® and the MirrorLink® logo are registered trademarks of Car Connectivity Consortium LLC.

—MPEG

-4 HE-AAC audio coding technology and patents are licensed from Fraunhofer IIS.

—SD

® and SDHC® are brands or registered trademarks of SD-3C LLC in the USA and other countries.

—Windows® is a registered trademark of Microsoft Corporation, Redmond, USA.

—This product is subject to certain intellectual property rights and copyrights owned by the Microsoft Corporation.

The use or distribution of this type of technology outside this product requires a licence from Microsoft or an

authorised Microsoft company.

Audio and video files saved on data media and audio sources are normally subject to national and international

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Infotainment system -> Safety information for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

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