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Navigation for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Introduction  
The current vehicle position is determined by means of a global satellite system. All measured values and any traffic  
reports are compared with the available map material in order to enable optimal navigation to the destination.  
Acoustic navigation prompts and graphic representations guide the user to the destination.  
In some countries, certain Infotainment system functions can no longer be selected when the vehicle is travelling  
above a certain speed. This is not a malfunction, but simply a legal requirement.  
WARNING  
Configure settings and enter destinations and changes for navigation only when the vehicle is stationary.  
If a turn is missed during a route guidance, the navigation may recalculate the  
route.  
The quality of the navigation recommendations depends on the navigation data available and any reported  
traffic problems.  
TMC traffic reports are only played on the Infotainment system if theWe Connect service is  
activated.  
Opening the navigation main menu  
1. Tap HOME  
Or: Tap MENU  
.
.
Opening the settings menu  
1. Tap HOME  
Or: Tap MENU  
.
.
Navigation announcements  
Navigation announcements are acoustic driving directions for the route currently travelled.  
The type and frequency of navigation announcements depends on the settings and the driving situation, e.g.  
motorway driving.  
A navigation announcement informing you that you have reached your destination area is played if the exact  
destination cannot be reached, e.g. because it is located in an area with no digital mapping. In addition, information  
about the direction and distance to the destination is shown on the screen.  
During dynamic route guidance, you receive information about reported traffic disruptions on the route. An additional  
navigation announcement is given if the route is recalculated due to a traffic disruption or changed driving style  
(→ Navigation).  
The volume of a navigation announcement can be adjusted or muted while the announcement is playing. All other  
navigation announcements will be at this volume setting or will be muted.  
Navigation announcements are not output when the Infotainment system is  
muted.  
Limitations of the navigation function  
If the Infotainment system cannot receive any data fromGPS  
satellites, e.g. in a tunnel, navigation can still continue using the vehicle sensors.  
In areas that are not or only partially digitised in the Infotainment system's memory, the Infotainment system also  
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tries to enable route guidance.  
If navigation data are unavailable or incomplete, the navigation system may be unable to determine the exact vehicle  
position. As a result, the navigation may not be as exact as usual.  
Road layouts are subject to continuous change, e.g. due to road works. If the navigation data is out of date, errors or  
inaccuracies may occur during route guidance.  
Navigation map control  
To obtain the optimum view, you can also operate the navigation map using enhanced finger movements.  
Moving the navigation map  
Recommendation: Use your forefinger.  
1. Use your finger to move the navigation map.  
Zooming into and out of the map view  
Recommendation: Use your forefinger.  
1. Tap and hold the map twice in quick succession.  
2. To zoom out of the map view, move your finger up. To zoom in the map view, move your finger down.  
Zooming into and out of the map view  
Recommendation: Use your thumb and forefinger.  
1. Tap and hold the map with two fingers at the same time.  
2. To zoom out of the map view, move your fingers toward each other. To zoom in the map view, slowly move  
your fingers away from each other.  
Tilting the map view  
Recommendation: Use your forefinger and middle finger.  
1. Tap and hold the map with two fingers horizontal to each other at the same time.  
2. Move your fingers up to tilt the map view forward. To tilt the map view back, move your fingers down.  
Rotating the map view  
Recommendation: Use your thumb and forefinger.  
1. Tap and hold the map with two fingers at the same time.  
2. Turn your fingers clockwise or anticlockwise to rotate the map view.  
Saved data  
To enable fast destination input and to optimise route guidance, the Infotainment system stores certain data, e.g.  
frequently driven routes.  
Deleting saved data  
1. Tap  
Basic functions Delete usage pattern.  
2. Tap confirmation to delete.  
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Navigation equipment and symbols  
Navigation  
The navigation equipment, symbols and functions depend on the equipment and are not available in all countries.  
The symbols may have a different appearance in some Infotainment systems.  
Equipment  
Destination input and route calculation.  
Simultaneous display of two navigation maps(screen and instrument cluster).  
Personal destinations.  
3D City Maps.  
Online Map Update.  
Online Traffic Information.  
General navigation symbols  
Display further options for route guidance.  
Displays the navigation map.  
Open saved addresses(contact list of the connected mobile telephone).  
Open the settings.  
Map symbols  
The function buttons and displays depend on the settings and the current driving situation.  
The map displays symbols for traffic announcements andPOI  
s, e.g. filling stations, when navigation data is available (→ Navigation).  
Display current position.  
Align the map.  
Map scale.  
Display information on the route.  
Fully automatic map mode(align to direction of travel, position, zoom, tilt).  
Display additional window with route options.  
Display destination storage.  
Display additional window with further options.  
Symbols in the additional window  
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1. To open the additional window, tap .  
Route options and information on current route guidance.  
Repeat the previous navigation announcement.  
Volume for navigation announcements.  
Other symbols  
Destination search: Detailed route entry for a particular address.  
Route plan symbols  
Display current position.  
Destination of the current route guidance.  
End the current route guidance.  
Close the route plan.  
Setting up a favourite POIs category  
The system shows various POIs, e.g. petrol stations, via the quick selection symbol in the destination entry field, on  
the route plan and on the map. You can prioritise display of these symbols under  
Basic function settings  
Preferred POI categories. The system also learns your favourite categories automatically.  
Traffic reports  
Traffic reports displayed on the map when navigation data is available (→ Navigation).  
1. To open an additional window with further details, tap a traffic report (→ Navigation).  
Traffic jam.  
Accident.  
Ice.  
Road closed.  
Risk of skidding.  
Danger.  
Road works.  
Strong winds.  
Navigation data  
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The Infotainment system has an internal navigation data memory. Depending on the country, the required navigation  
data is already pre-installed.  
The Infotainment system always requires up-to-date navigation data for you to use route guidance correctly and  
make full use of the functions offered.  
NOTICE  
If you use obsolete data, you may have problems with navigation. Current routes cannot be determined or route  
guidance leads to the wrong destination.  
Always keep navigation data up-to-date.  
Updating navigation data online  
Navigation data for frequently travelled regions is automatically updated in the background when the ignition is  
switched on, with an existing Internet connection and valid privacy settings (→ Privacy settings).  
1. Switch on the ignition.  
2. Check the Internet connection and privacy settings. If necessary, connect to the Internet and select a mode  
other than “Offline” (→ Privacy settings).  
Navigation data for frequently travelled regions is automatically updated in the background.  
The automatic update of navigation data depends on the country and the privacy settings. No update is  
carried out in offline mode .  
Updating navigation data manually  
Current navigation data for larger regions, e.g. Western Europe, can be downloaded from the Internet at  
data medium (stocked by independent retailers). If you switch off the Infotainment system, installation will be  
interrupted and will automatically continue once the unit is switched on again.  
1. Download the navigation data and save on aUSB  
data medium.  
2. Switch on the vehicle's ignition.  
3. USB  
Connect the data storage device to the Infotainment system while the vehicle is not in motion.  
The navigation data for regions that are currently frequently travelled are automatically updated in the  
background.  
During and after the navigation data is updated, no message appears in the Infotainment  
system.  
When you update navigation data manually, theUSB  
data medium must remain continuously connected. No message is output to indicate that the update has  
been completed.  
Leave the USB  
data storage device connected to the Infotainment system for a few days until the navigation data for  
travelled regions has been completely downloaded and installed. Installation takes place automatically in the  
background while driving. Otherwise the update procedure will be cancelled.  
If you remove the data medium and travel through a new region in offline mode, the navigation data will not be  
updated, as there is neither a USB  
data storage device nor an Internet connection.  
Display the version of the map data  
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1. Tap HOME  
System information.  
Starting route guidance  
Various functions for inputting destinations are available according to the country and equipment level.  
You will find further information on the symbols on the Infotainment system screen on (→ Navigation).  
You can narrow down your search by adding certain suggestions to the results list, e.g. “nearby”.  
The various functions for entering destinations are found in the main navigation menu.  
Opening the navigation main menu  
1. Tap HOME  
.
Opening the settings  
1. Tap HOME  
.
Entering an address  
Start route guidance by entering an address. The navigation system suggests known destinations while you are  
typing an entry. You can also enter a new, unknown address for route guidance.  
When entering the address, enter the name of the destination rather than the  
postcode.  
Selecting a destination and starting navigation  
1.  
.
Or:  
.
2. Enter the address of the destination and select the desired destination.  
3. Touch Start.  
Or:  
.
Quick start  
1.  
.
2. Enter the address then tap and hold your chosen destination for a few seconds.  
Enter the destination as accurately as possible. If you make a mistake when entering the destination, route  
guidance will not be possible or you may be navigated to the wrong destination.  
Suggested destinations  
To suggest possible destinations, the destination overview uses stored data.  
Selecting a destination and starting navigation  
1. Tap  
Suggested destinations.  
2. Select the required destination.  
Route guidance starts automatically.  
Last destinations  
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To make the last destinations available for destination guidance, the navigation saves up to 25 last travel  
destinations. A new destination automatically overwrites the oldest destination.  
Selecting a destination and starting navigation  
1. Tap  
Last destinations.  
2. Touch the desired destination.  
3. Touch Start.  
Or:  
.
Quick start  
1. Tap  
Last destinations.  
2. Tap and hold your chosen destination for a few seconds.  
Favourite destinations  
Save up to 50 destinations as favourites.  
Saving a destination as a favourite  
1. When entering a destination, tap in the additional window.  
Selecting a destination and starting navigation  
1. Tap  
Favourites.  
2. Touch the desired destination.  
3. Touch Start.  
Or:  
.
Quick start  
1. Tap  
Favourites.  
2. Tap and hold your chosen destination for a few seconds.  
Selecting on the map  
The navigation map contains active areas at many points which are suitable for destination input. Touch your chosen  
position or location on the map to enter a destination. If map data is available at this point, you can start route  
guidance.  
Destination inputs via the navigation map depends on the data status and is not possible for all positions.  
Use offroad navigation to enter a destination with no known data.  
Offroad navigation  
Offroad navigation calculates routes to selected destination points with no known data. If a destination point is not  
on known roads or positioning data, the navigation system will calculate the route up to the nearest point on the  
known roads and then complete the route up to the destination point by a direct connection.  
To start offroad navigation, touch a free area for which there is no positioning data.  
Starting navigation  
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1.  
.
2. Move the map view until the desired position can be selected. The navigation map can be operated by extended  
touch gestures (→ Navigation).  
3. Tap your chosen destination or any point on the map without positioning data.  
4. Touch Start.  
Or:  
.
Using a contact’s address data  
Start route guidance using stored address data for a contact. Stored contacts without address data cannot be used  
for route guidance.  
Starting navigation  
1.  
.
2. Tap your chosen contact and address data.  
3. Touch Start.  
Or:  
.
NOTICE  
If the address data for one of your contacts is obsolete, the route guidance will still take you to the stored address.  
Ensure that your contacts’ addresses are up-to-date.  
Functional descriptions  
Route details  
The route plan contains information on relevant events, such as stopovers and suggested destinations, if navigation  
data is available.  
When you tap an event, an additional window opens with further options. The options available depend on the event  
and the current settings (→ Navigation).  
Opening and closing the route plan  
1. Touch the route plan to open it.  
2. Tap to close the route plan.  
3. To stop route guidance to the destination or stopover, tap next to the destination in the route plan.  
Editing route guidance  
To edit route guidance, move the stopovers or the destination to the route plan.  
1. Tap and hold your chosen destination until it is highlighted on the screen.  
2. Move the destination into your chosen position and release it.  
The route will be recalculated.  
Bypassing traffic incidents  
The route plan displays reports on current traffic incidents if such data are available to the navigation system. Avoid  
traffic events by editing the route plan (→ Navigation).  
1. Touch the traffic announcement.  
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2. Touch Bypass.  
The route will be recalculated.  
You can only bypass traffic incident once per route in this  
way.  
Additional window  
You can tap on the items on a route plan to open an additional window showing further options relating to the items.  
These options depend on which item you tap.  
Closing the additional window  
1. Tap a free area outside the additional window.  
Functions in the additional window:  
Display on map  
Display the selection on the map.  
Add stopover  
Add a stopover to the route guidance.  
Direct route  
Start direct route guidance.  
Delete  
Delete stopover from the route guidance.  
Bypass  
Bypass traffic disruption. The route will be recalculated.  
Stop route guidance  
End the current route guidance.  
Learning usage patterns  
In order to automatically create destination suggestions, the navigation saves routes driven and destinations reached  
during the journey. Destinations are learned depending on the time of day and the day of the week.  
The navigation system can suggest learned routes. To display the suggested routes, tap .  
Route guidance begins when one of the suggested routes is selected.  
The route guidance follows the selected route until the vehicle deviates from it. The route is recalculated and will  
guide you back to the selected route via a direct alternative.  
Route guidance takes account of any relevant traffic disruption. Relevant traffic disruption will be avoided if an  
alternative route is available and the navigation system can access the data.  
If you drive an already learned route when route guidance is inactive, the destination will be transferred to the route  
plan. It is not necessary to actively start route guidance to the learned destination. Warnings may be given about  
traffic disruptions.  
An estimated arrival time is displayed.  
You can activate or deactivate the function at any time and also delete the stored data for the function.  
Activating and deactivating “Learn usage patterns”  
1. Tap  
Basic function settings to open the settings for this function.  
2. To activate or deactivate the function, touch Learn usage pattern.  
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Deleting stored data on usage pattern  
1. Tap Delete usage pattern.  
Traffic information  
Depending on equipment, it is not always possible to receive traffic information in all Infotainment systems and in  
every country.  
The Infotainment system automatically receives detailed traffic information when connected to the Internet. This  
information is indicated by symbols and colouring of the road network on the map.  
The reception of traffic information varies according to your privacy settings. No traffic information is  
received in offline mode .  
Traffic reports  
Traffic reports, e.g. traffic jams or slow-moving traffic are shown as symbols on the navigation map (→ Navigation).  
When route guidance is active, traffic incidents that are on the current route are displayed in the route plan. You can  
bypass these traffic incidents (→ Navigation).  
Local warnings, e.g. about bad weather, may be shown as pop-up messages on the Infotainment  
system.  
Traffic flow display  
The traffic flow is shown on the navigation map according to current traffic announcements by means of coloured  
areas on the road network.  
Orange  
Slow-moving traffic.  
Red  
Traffic jam.  
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