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Personalisation for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Personalisation  
The personalisation function allows personalised vehicle settings, such as air conditioning system, instrument cluster  
or lighting settings, to be saved in a We Connect user account. User identification takes place when logging on to  
your We Connect user account in the Infotainment system.  
Changes to the settings are assigned to the user account active in the vehicle and are automatically saved online in  
the We Connect user account via an existing Internet connection.  
Welcome and user account selection  
After switching on the ignition, the name of the identified user appears in the Infotainment system. If automatic key  
assignment is activated, the user is identified via the vehicle key. If automatic key assignment is not active, the last  
user logged in to the vehicle is always displayed.  
If you are not the identified user, you have the following options:  
Select your own user account from the user list if you were already logged in to the vehicle.  
Log in to yourWe Connect user account with your access details in order to add your user account to the user list.  
Create a new user account directly from the vehicle if you are not yet registered withWe Connect.  
If you do not wish to log in toWe Connect or register, a guest user account is available in the Infotainment system.  
The current vehicle settings are retained when switching to the guest user account.  
After you have logged in, the vehicle settings saved online are loaded and activated in the vehicle. When you log in to  
a vehicle with your user account for the first time, the factory settings are applied.  
If the car has seats with memory function, you can manually cancel transfer of the corresponding setting in  
the Infotainment system display.  
User management and settings  
When the ignition is switched on, you can use the user management menu in the Infotainment system for user  
management and to select the settings. New users can log in or register here and you can remove saved user  
accounts from the Infotainment system’s memory (→ Manage users).  
Opening the user administration menu:  
1. Touch Users in the main menu.  
Opening the settings menu:  
1. Touch Settings in the user management menu.  
Changing the user account  
You can select the user account via the user administration menu. Here you can activate another available user  
account in the vehicle, log in to an existing We Connect user account, or register withWe Connect using a new user  
account.  
Automatically assigning vehicle keys to user accounts  
If you have selected automatic key assignment, the following vehicle key is assigned to the user account upon  
changing the user account:  
Vehicles without Keyless Access: vehicle key used to unlock the vehicle.  
Vehicles with Keyless Access: vehicle key that is identified first by the personalisation function when the driver  
door is opened.  
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If automatic key assignment is deactivated, the vehicle key assignment is also deleted. When the Infotainment  
system is switched on, the last active user in the vehicle is always displayed.  
Synchronising vehicle settings  
Vehicle settings changed in the vehicle are automatically assigned to the active user account and stored online at the  
same time. The vehicle settings are also automatically synchronised with the data stored online in the following  
situations when an Internet connection has been established:  
When the ignition and Infotainment system are switched on(synchronises all user accounts stored in the vehicle  
that have been used recently).  
When switching to another user account(synchronises the newly activated user account and the user account that  
has now been deactivated).  
At the end of the journey and when the ignition is switched off(synchronises the last active user account).  
You can also start the synchronisation manually in the user administration menu at any time, e.g. if automatic  
synchronisation fails when logging in. Synchronisation cannot take place automatically if the online status of the  
vehicle is impaired, e.g. in underground garages, or if you have activated the maximum privacy settings mode.  
If an inactive user account is active in another vehicle and settings are synchronised from there, these  
settings are also transferred to your vehicle and assigned to the corresponding user account.  
Personalised vehicle settings  
The vehicle functions that can be configured depend on the equipment level. Some personalisable functions are not  
stored online, but are only assigned to the user account locally in the vehicle. The following functions can be  
personalised:  
Opening and closing(single door unlocking, convenience opening, window.).  
Wiper settings.  
Seat settings.  
Light and vision (daytime running lights, dipped beam switch-on times, convenience turn signal).  
Air conditioning system settings.  
Multifunction display and instrument cluster(selection of displays).  
Infotainment system (radio settings, navigation, voice control).  
General information  
Depending on where the vehicle is used, it may be a good idea to have an engine and transmission guard installed by  
a qualified workshop. An engine and transmission guard can reduce the risk of damage to the vehicle's underbody  
and engine oil sump, for example when driving over kerbs, driveways or unsurfaced roads.  
Preparing for a journey and driving safety  
Observe the following information both before and during every journey to ensure your own safety and the safety of  
passengers and other road users →  
:
Check that all lights and turn signals are working properly.  
Check the tyre pressure (→ Tyre pressure).  
Check the fuel level .  
Check the coolant level .  
Check the washer fluid level (→ Washer fluid).  
Make sure that you have a good, clear view through all of the windows (→ Vehicle care, exterior).  
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