Get Overview of the vehicle Guide for Volkswagen Up 4 Door First Generation (2011-2019)

We hope you enjoy driving your new vehicle. Happy motoring.

Volkswagen AG

About this owner's manual

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This owner's manual is valid for all models and versions of the up!.

An alphabetical index is included at the end of this manual.

A list of abbreviations at the end of the manual explains the abbreviations used.

Directions and positions such as left, right, front and rear are normally relative to the vehicle's

direction of travel, unless otherwise indicated.

•

Illustrations help with orientation and should be regarded as a general guide.

This owner's manual was written for left-hand drive vehicles. In right-hand drive vehicles the

controls may sometimes be different to those displayed in illustrations or described in the text

⇒ Overview of the driver side.

•

Any technical changes made to the vehicle after publication of this booklet are contained in a

supplement that is included with the vehicle wallet.

All equipment and models are described without indicating whether the equipment is optional or

specific to the model type. This means that your vehicle may not have some of the equipment

described, or it may only be available in certain markets. The scope of equipment fitted in your

vehicle can be found in the sales documentation and you can contact your Volkswagen dealership

for further information.

All data in this owner's manual correspond to the information available at the time of going to print.

Because the vehicle is constantly being developed and further improved, there may be differences

between your vehicle and the data in this owner's manual. No discrepancy in data, illustrations or

descriptions shall form the basis for any legal claim.

Please ensure that the complete vehicle wallet is always in the vehicle if you lend or sell the vehicle

to someone else.

Standard booklets in the vehicle wallet:

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Service schedule

Owner's manual

Additional booklets in the vehicle wallet (optional):

•

Supplements

Radio

Other supplements

Overview of the vehicle

Exterior views

Side view

Fig. 1 Overview of the driver side

Key for ⇒ Fig. 1:

Roof aerial ⇒ Consumer information

Tank flap ⇒ Filling the tank

Exterior door release lever ⇒ Doors

Exterior mirrors ⇒ Mirrors

Additional turn signal ⇒ Lights⇒ Changing bulbs

Jacking points ⇒ Changing a wheel

Front view

Fig. 2 Overview of the front of the vehicle

Key for ⇒ Fig. 2:

Mirror base with laser sensor for the city emergency brake function ⇒ City emergency

brake function

Windscreen

Front windscreen wipers ⇒ Windscreen wiper and washer

Bonnet ⇒ Preparation for working in the engine compartment

Bonnet release lever ⇒ Preparation for working in the engine compartment

Headlights ⇒ Lights, ⇒ Changing bulbs

Fog lights ⇒ Lights⇒ Changing bulbs

Mounting for the front towing eye behind a cover ⇒ Tow-starting and towing

Front number plate holder

Rear view

Fig. 3 Overview of the rear of the vehicle

Key for ⇒ Fig. 3:

Roof aerial ⇒ Consumer information

High-mounted brake light

Rear window

- Rear window heating ⇒ Heating, ventilating, cooling

Rear wiper ⇒ Windscreen wiper and washer

Tailgate ⇒ Tailgate

Tail light cluster ⇒ Lights⇒ Changing bulbs

Grip with tailgate release button ⇒ Tailgate

Number plate lights ⇒ Changing bulbs

Rear number plate holder

ParkPilot sensors ⇒ ParkPilot

Vehicle interior

Overview of the driver door

Fig. 4 Overview of the controls in the driver door (left-hand drive vehicles). The controls are

mirrored in right-hand drive vehicles

Key for ⇒ Fig. 4:

Button for operating the electric window in the driver door

compartment ⇒ Stowage area

⇒ Windows or stowage

Door release lever ⇒ Doors

Indicator lamp for SAFELOCK mechanism ⇒ Central locking system

Rotary knob for adjusting the electrical exterior mirrors ⇒ Mirrors

- Exterior mirror setting

- Exterior mirror heating

Central locking button for locking and unlocking the vehicle

system

⇒ Central locking

Handle for releasing the bonnet ⇒ Preparation for working in the engine compartment

Stowage compartment with drink holder ⇒ Stowage area⇒ Drink holder

Other available control elements

Depending on the level of equipment, the vehicle may have manual windows and/or manual

adjustment of the exterior mirrors ⇒ Mirrors.

Overview of the driver side

Fig. 5 Overview of the driver side (left-hand drive vehicles)

Fig. 6 Overview of the driver side (right-hand drive vehicles)

Key for ⇒ Fig. 5 and ⇒ Fig. 6:

Light switch

⇒ Lights

- Light switched off or daytime running lights -

- Side light and dipped beam

- Fog lights

-

Headlight range control

⇒ Lights

Vent ⇒ Heating, ventilating, cooling

Lever for: ⇒ Lights

- Main beam headlights

- Headlight flasher

- Turn signal

- Cruise control system (CCS)

control system (CCS)

–

/+ –

/- ⇒ Cruise

Instrument cluster:

- Instruments ⇒ Instruments

- Display ⇒ Instruments

- Warning and indicator lamps ⇒ Warning and indicator lamps

Lever for windscreen wipers and washers ⇒ Windscreen wiper and washer

- Windscreen wipers

- Interval wipe for the windscreen

- Flick wipe

–

x

- Windscreen wiper

- Wash and wipe system for the windscreen

- Rear wiper

- Wash and wipe system for the rear window

- Lever with buttons for operating the Volkswagen information system

⇒ Volkswagen information system

- ,

/

Horn (works only when the ignition is switched on)

Ignition lock ⇒ Starting and stopping the engine

Pedals ⇒ Changing gear

Lever for adjusting the steering column ⇒ Adjusting the seat position

Driver front airbag ⇒ Airbag system

Stowage compartment ⇒ Stowage area

Overview of the centre console

Upper section of the centre console

Fig. 7 Overview of the upper section of the centre console

Key for ⇒ Fig. 7:

Air vent, non-adjustable ⇒ Heating, ventilating, cooling

Hazard warning lights button

⇒ In an emergency

Indicator lamp for the front passenger front airbag switch-off

function PASSENGER AIRBAG

⇒ Airbag system

⇒ Seat functions or button for the rear window

Button for the right-hand seat heating

heating

(alternative fitting location) ⇒ Heating, ventilating, cooling

Radio (factory fitted) ⇒BookletRadio,

Button for the left seat heating

Switch for rear window heating

Button for start/stop system

Controls for:

⇒ Seat functions

⇒ Heating, ventilating, cooling

⇒ Pull-away assist systems

- Heating and fresh air system ⇒ Heating, ventilating, cooling

- Air conditioning system ⇒ Heating, ventilating, cooling

Portable navigation system ⇒ Accessories, modifications, repairs and renewal of parts

Lower section of the centre console

Fig. 8 Overview of the lower section of the centre console

Key for ⇒ Fig. 8:

Stowage compartment with drink holder in the centre console ⇒ Drink holder

Ashtray ⇒ Ashtray and cigarette lighter

12-volt socket or cigarette lighter ⇒ Socket⇒ Ashtray and cigarette lighter

Handbrake ⇒ Braking, stopping and parking

Lever for:

- Manual gearbox ⇒ Changing gear

- Automated manual gearbox ⇒ Changing gear

Button for city emergency brake function

⇒ City emergency brake function

Overview of the front passenger side

Fig. 9 Overview of the front passenger side (left-hand drive vehicles). The controls are mirrored in

right-hand drive vehicles

Key for ⇒ Fig. 9:

Location of front passenger front airbag in the dash panel ⇒ Airbag system

Vent ⇒ Heating, ventilating, cooling

To the side of the dash panel: key-operated switch for disabling the front passenger front

airbag ⇒ Airbag system

Opening lever for the stowage compartment or open stowage compartment ⇒ Stowage

area

Symbols in the roof

Symbol

Meaning

Interior lights and reading lights ⇒ Lights

Electric panorama sliding/tilting glass roof ⇒ Electric panorama

sliding/tilting glass roof

Instrument cluster

Warning and indicator lamps

The warning and indicator lamps indicate various warnings ⇒

, faults ⇒

or certain functions.

Some warning and indicator lamps light up when the ignition is switched on and should go out once

the engine is running or the vehicle is in motion.

Acoustic warning signals are sounded when some warning or indicator lamps light up.

Symbol

See

Meaning ⇒

Handbrake is applied.

⇒ Braking, stopping

and parking

Do not drive on!

Brake fluid level too low or fault in the brake system.

Flashing:

Do not drive on!

⇒ Coolant

Coolant level too low, coolant temperature too high or

coolant level system faulty.

Flashing:

Do not drive on!

⇒ Engine oil

⇒ Steering

Engine oil pressure too low.

Symbol

See

Meaning ⇒

Do not drive on!

The electromechanical steering is faulty or not working.

Driver or front passenger seat belt not fastened.

There are objects on the front passenger seat.

Fault in the alternator.

⇒ Seat belts

⇒ Vehicle battery

Vehicles with start/stop system: manual engine start

required.

⇒ Pull-away assist

systems

Fault in the automated manual gearbox.

⇒ Changing gear

Lit up: there is a fault in the ESC, or it has been switched of

for system-related reasons

OR: together with the ABS indicator lamp

: ABS fault.

OR: the vehicle battery has been reconnected.

Flashing: ESC/TCS is taking corrective action.

⇒ Braking, stopping

and parking

Lit up: Traction Control fault or switched off for system-

related reasons.

Flashes: Traction Control active.

ABS faulty or not functioning.

The rear fog light is switched on.

Lit up or flashing: catalytic converter fault.

⇒ Lights

⇒ Engine

management

Engine management system fault (Electronic Power

Control).

system and exhaust

purification system

Electromechanical steering function reduced.

Petrol tank nearly empty.

⇒ Steering

⇒ Filling the tank

⇒ Airbag system

Natural gas tank nearly empty.

Fault in airbag and belt tensioner system.

Automated manual gearbox overheated, or the gears

cannot be selected correctly.

⇒ Changing gear

Changing gear

⇒ Changing gear

Flashing: vehicle with an automated manual gearbox is not Braking, stopping

secured from rolling away.

and parking

⇒ Braking, stopping

and parking

Turn signal left or right.

⇒ Lights

Hazard warning lights switched on.

⇒ In an emergency

⇒ Cruise control

system (CCS)

Cruise control system is controlling the speed.

Depress the brake pedal.

Changing gear

⇒ Changing gear

Braking, stopping

and parking

⇒ Braking, stopping

and parking

Main beam is switched on or the headlight flasher is being

operated.

⇒ Lights

Engine coolant temperature is too low in vehicles with

natural gas engine.

⇒ Coolant

Seat belt fastened for a rear seat passenger.

Seat belt not fastened for a rear seat passenger.

⇒ Seat belts

⇒ Starting and

stopping the engine

Immobilizer active.

After switching on the ignition: Display to indicate that a

service is due soon.

⇒ Instruments

Black ice warning. The outside temperature is below

+4°C (+39°F).

Flashing quickly: City emergency brake function braking

automatically or has braked automatically.

Flashing slowly: City emergency brake function currently

not available.

⇒ City emergency

brake function

City emergency brake function has been switched on

manually. Switches off after approx. 5 seconds.

City emergency brake function has been switched off

manually.

Lit up: start/stop system is available.

Flashing: start/stop system is not available.

⇒ Pull-away assist

systems

Start/stop system is available, but an automatic engine stop

is not possible.

Symbol

See

Meaning ⇒

⇒ Changing gear

Flashing in conjunction with the remaining segments of the

fuel tank display: fuel tank nearly empty.

⇒ Filling the tank

Note about information in the vehicle wallet.

WARNING

Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and

to accidents and serious injuries.

•

Never ignore any warning lamps that are lit up.

Stop the vehicle as soon as possible and when safe to do so.

Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the

exhaust system can come into contact with any inflammable material underneath the

vehicle, e.g. dry grass or fuel.

•

Broken-down vehicles increase the risk of accidents, both for you and for other road users.

If necessary, switch on the hazard warning lights and set up the warning triangle to warn

other road users.

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Before opening the bonnet, switch off the engine and allow it to cool down sufficiently.

The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be

sustained here ⇒ Preparation for working in the engine compartment.

NOTICE

Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.

Instruments

Introduction

This chapter contains information on the followingsubjects:

⇒ Instrument overview

⇒ Displays

⇒ Service interval display

When the outside temperature is low, the display in the instrument cluster may take slightly longer

to appear than it does when the outside temperatures is higher.

Additional information and warnings:

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Warning and indicator lamps ⇒ Warning and indicator lamps

Volkswagen information system ⇒ Volkswagen information system

Display of the currently selected gear (manual gearbox) ⇒ Changing gear.

Information on service intervals ⇒BookletService schedule,

WARNING

Accidents and injuries can occur if the driver is distracted.

Never press the buttons on the instrument cluster while the vehicle is in motion.

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Instrument overview

Fig. 10 Instrument cluster in the dash panel: type 1

Overview of the vehicle for Your Volkswagen Up 4 Door First Generation (2011-2019)

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