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2011-2019 Volkswagen Up 4 Door Sitting correctly and safely User Manual

MY CAR USER MANUAL

Sitting correctly and safely for Your Volkswagen Up 4 Door First Generation (2011-2019)

Roll-back function of the electric panorama sliding/tilting glass roof  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The roll-back function can reduce the risk of injury when the electric panorama sliding/tilting glass  
roof is being closed ⇒  
. If the electric panorama sliding/tilting glass roof is not able to close  
because it is stiff or obstructed, it will automatically open again immediately.  
•
•
•
Check why the electric panorama sliding/tilting glass roof has not closed.  
Try to close the electric panorama sliding/tilting glass roof again.  
If the electric panorama sliding/tilting glass roof is still stiff or obstructed, it stops at this point.  
Then close the electric panorama sliding/tilting glass roof without the roll-back function  
Closing the electric panorama sliding/tilting glass roof without the roll-back  
function  
•
Pull the switch ⇒ Fig. 34⑤ within approximately 5 seconds after the roll-back function has been  
triggered and hold it in this position until the electric panorama sliding/tilting glass roof is closed  
completely.  
•
•
The electric panorama sliding/tilting glass roof will then close without the roll-back function.  
If the electric panorama sliding/tilting glass roof still cannot be closed, go to a qualified  
workshop.  
If you let go of the switch during the closing procedure, the electric panorama sliding/tilting glass  
roof will open automatically.  
WARNING  
Closing the electric panorama sliding/tilting glass roof without the roll-back function can cause  
severe injuries.  
•
•
Always be careful when closing the electric panorama sliding/tilting glass roof.  
Ensure that nobody is obstructing the operating area of the electric panorama sliding/tilting  
glass roof, especially if the roll-back function is not active.  
•
The roll-back function does not prevent fingers or other body parts from being pressed  
against the roof frame and sustaining injury.  
Sitting correctly and safely  
Adjusting the seat position  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ The dangers of assuming an incorrect sitting position  
⇒ Correct sitting position  
⇒ Controls on the front seats  
⇒ Adjusting the rear head restraint  
⇒ Removing and installing the rear head restraint  
⇒ Adjusting the steering wheel position  
Number of seats  
The vehicle has a total of 4 seats: 2 at the front and 2 at the rear. Each seat is equipped with a seat  
belt.  
Additional information and warnings:  
•
•
•
•
Seat functions ⇒ Seat functions  
Seat belts ⇒ Seat belts  
Airbag system ⇒ Airbag system  
Child seats (accessories) ⇒ Child seats (accessories)  
WARNING  
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fatal  
injuries during a sudden driving or braking manoeuvre, in the event of a collision or accident,  
or if the airbags are triggered.  
•
•
•
•
All vehicle occupants must assume a correct sitting position before setting off and  
maintain this position throughout the trip. This also applies to the fastening of seat belts.  
The number of vehicle occupants must never exceed the number of seats with seat belts  
in the vehicle.  
Always secure children in the vehicle in an authorised restraint system suitable for their  
height and weight ⇒ Child seats (accessories)⇒ Airbag system.  
Always keep your feet in the footwell while the vehicle is in motion. Never place your feet  
on the seat or on the dash panel and never hold your feet out the window. The airbag and  
seat belt can otherwise not provide optimal protection and can actually increase the risk of  
injury during an accident.  
WARNING  
Always adjust seats, seat belts and head restraints to their correct position before any journey  
and ensure that all passengers have fastened their seat belt.  
•
•
Push the front passenger seat as far back as possible.  
Adjust the driver seat in such a way that there is at least 25 cm between your breastbone  
and the hub of the steering wheel. Adjust the driver seat by moving it forwards or  
backwards so that you are able to press the pedals to the floor with your knees still slightly  
angled and the distance to the dash panel in the knee area is at least 10 cm. If your  
physical build makes it impossible to fulfil this requirement, you must contact a qualified  
workshop so they can make any necessary modifications.  
•
•
Never travel with the backrest tilted far back. The further back the backrest is tilted, the  
greater the risk of injury caused by incorrect seat belt routing or an incorrect sitting  
position.  
Never travel with the backrest tilted far forwards. When an airbag is triggered it could force  
the seat backrest backwards and injure vehicle occupants on the back seats.  
•
•
Adopt and maintain the greatest possible distance to the steering wheel and dash panel.  
You should always sit upright with your back against the seat backrest with the front seats  
properly adjusted. Do not position any body part too close where the airbags are fitted.  
•
The risk of serious injury is increased for passengers on the rear seat if they are not sitting  
upright because the seat belts are incorrectly positioned.  
WARNING  
Incorrect adjustment of the seats can cause accidents and serious injuries.  
•
The seats may only be adjusted when the vehicle is stationary as the seat could otherwise  
change position unexpectedly while the vehicle is in motion, leading to a loss of control of  
the vehicle. Furthermore, an incorrect seating position is adopted while adjusting the seat.  
•
•
Only adjust the height and tilt of the seat or move it forwards and backwards when the  
area around the seat is clear.  
There should be no objects in the adjustment area of the front seats.  
The dangers of assuming an incorrect sitting position  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
If the seat belts are not worn or are worn incorrectly, the risk of severe or fatal injuries increases.  
Seat belts can only provide optimal protection if the seat belt routing is correct. Assuming an  
incorrect sitting position considerably impairs the level of protection provided by a seat belt. This  
could lead to severe or even fatal injuries. The risk of severe or fatal injuries is especially increased  
when a triggering airbag strikes an occupant who has assumed an incorrect sitting position. The  
driver is responsible for all vehicle passengers, especially if they are children.  
The following list contains examples of sitting positions that could be dangerous for all occupants.  
Whenever the vehicle is in motion:  
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Never stand in the vehicle.  
Never stand on the seats.  
Never kneel on the seats.  
Never tilt the backrest too far to the rear.  
Never lean against the dash panel.  
Never lie on the rear bench seat.  
Never sit on the front edge of a seat.  
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Never sit sideways.  
Never lean out of a window.  
Never put your feet out of a window.  
Never put your feet on the dash panel.  
Never place your feet on the seat cushion or seat backrest.  
Never travel in a footwell.  
Never travel on a seat without wearing the seat belt.  
Never travel in the luggage compartment.  
WARNING  
Every incorrect sitting position in the vehicle increases the risk of severe or fatal injuries in the  
event of an accident or sudden driving or braking manoeuvre.  
•
All vehicle occupants must maintain a correct sitting position and wear their seat belt  
properly while the vehicle is in motion.  
•
Sitting in an incorrect position, not fastening the seat belt or too short a distance to the  
airbag exposes the occupants to critical or fatal injuries, especially if the airbags trigger  
and strike an occupant who has assumed an incorrect sitting position.  
Correct sitting position  
Fig. 35 There must be a distance Ⓐ of at least 25 cm between the driver and the steering wheel  
Fig. 36 Correct seat belt routing and head restraint adjustment  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The following details the correct sitting positions for the driver and passengers.  
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they  
should contact a qualified workshop to find out about possible special modifications. The seat belts  
and airbags can only provide a maximum level of protection if a correct sitting position is assumed.  
Volkswagen recommends using a Volkswagen dealership for this purpose.  
Volkswagen recommends the following seating position for your own safety and to reduce the level  
of injury in the event of a sudden braking manoeuvre or an accident:  
Notes for the driver:  
•
Move the backrest into an upright position so that your back rests fully against it.  
•
Adjust the seat so that the distance between the steering wheel and your breastbone is at least  
25 cm ⇒ Fig. 35Ⓐ and the circumference of the steering wheel can be held at the sides with the  
arms slightly bent.  
•
•
The steering wheel must always point towards the breastbone and not towards the face.  
Adjust the driver seat so that you are able to press the pedals with your knees still slightly bent  
⇒ Fig. 35.  
•
•
Adjust the height so that you can reach the highest point of the steering wheel.  
Always leave both feet in the footwell, to help ensure you maintain control of the vehicle at all  
times.  
•
Adjust and fasten seat belts properly ⇒ Seat belts.  
Notes for the front passenger:  
•
Move the backrest into an upright position so that your back rests fully against it.  
•
Push the front passenger seat as far back as possible so that the airbag can provide maximum  
protection if it is triggered.  
•
•
Keep both feet in the footwell while the vehicle is in motion.  
Adjust and fasten seat belts properly ⇒ Seat belts.  
Notes for the rear passengers:  
•
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but  
not lower than eye level. Position the back of your head as close to the head restraint as  
possible ⇒ Fig. 35 and ⇒ Fig. 36.  
•
When adjusting for shorter people, push the head restraint to the first position, even if the head  
is then located underneath the top edge of the head restraint.  
•
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•
For taller people, push the head restraint up as far as it will go.  
Keep both feet in the footwell while the vehicle is in motion.  
Adjust and fasten seat belts properly ⇒ Seat belts.  
Controls on the front seats  
Fig. 37 Front left-hand seat controls  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The layout of the controls on the front right-hand seat is a mirror image of the layout of the controls  
on the front left-hand seat.  
The head restraints on the front seats are integrated in the backrest and cannot be adjusted.  
Function  
Action  
⇒ Fig. 37  
Pushing the front  
seat forwards or  
backwards.  
Lift the lever and move the front seat. The front seat must engage  
after the lever has been released.  
①
②
Adjusting the seat  
height.  
Move the lever up or down, several times if necessary.  
Adjusting: operate and hold the lever. Adjust the angle of the  
backrest to the required position. Release the lever to secure the  
position of the backrest ⇒  
.
Folding forwards in 2-door vehicles: operate the lever and fold the  
seat backrest forwards. At the same time, slide the seat forwards.  
Folding forwards in 4-door vehicles: operate the lever and fold the  
seat backrest forwards.  
Adjusting the  
backrest or  
folding the  
③
backrest forwards  
Folding backwards in 2-door vehicles: slide the seat back as far as  
it will go until it engages. Operate the lever and fold the seat  
backrest back. The seat backrest must engage in an upright  
and backwardsa)  
position when the lever is released ⇒  
.
Folding backwards in 4-door vehicles: operate the lever and fold  
the seat backrest backwards. The seat backrest must engage in  
an upright position when the lever is released ⇒  
.
WARNING  
Injuries could be caused if the backrests are folded forwards and backwards carelessly.  
•
•
Never fold the seat backrest forwards or backwards while the vehicle is in motion.  
While folding the seat backrest forwards, always ensure that there are no people, animals  
or objects in its path.  
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•
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When folding forwards and backwards, keep all hands, fingers, feet and other body parts  
away from the seat hinges and seat release mechanism.  
Floor mats or other objects could get caught in the hinges on the seat backrest. The seat  
backrest might then not engage securely when it is returned to the upright position.  
Passengers (adults and children) must not use seats if the backrest is folded forwards or  
is not clicked securely into place.  
When being folded back, the seat backrest must be securely locked in the upright position.  
If the seat backrest is not locked properly it could move suddenly and cause severe  
injuries.  
a) In 4-door vehicles: on the interior side of the seat only.  
Adjusting the rear head restraint  
Fig. 38 Adjusting rear head restraint  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Every seat is fitted with a head restraint.  
The head restraints on the front seats are integrated in the backrest and cannot be adjusted.  
The rear seats are fitted with an adjustable head restraint.  
Adjusting the height  
•
Push the head restraint up in the direction of the arrow or push it down while pressing and  
holding button ⇒ Fig. 38①⇒  
.
•
The head restraint must click securely into position.  
Correct head restraint setting  
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not  
lower than eye level. Position the back of your head as close to the head restraint as possible.  
Head restraint setting for shorter people  
Push the head restraint to the first position, even if the head is then located underneath the top  
edge of the head restraint. There may be a small gap between the head restraint and backrest in  
the lowest position.  
Head restraint setting for taller people  
Push the head restraint up as far as it will go.  
WARNING  
Driving without head restraints or with incorrectly adjusted head restraints increases the risk  
of severe or fatal injuries in the event of an accident or sudden driving or braking manoeuvre.  
•
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If a seat is occupied, the head restraint for that seat must be fitted and adjusted correctly.  
Each vehicle occupant must adjust the head restraint to suit their body size, to help reduce  
the risk of neck injuries in an accident. As far as possible, the upper edge of the head  
restraint must be level with the top of the head, but no lower than eye level. Position the  
back of your head as close to the head restraint as possible.  
•
Never adjust the head restraint when the vehicle is in motion.  
Removing and installing the rear head restraint  
Fig. 39 Removing the rear head restraint  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The rear seats are fitted with an adjustable head restraint.  
Removing the rear head restraints  
•
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•
Release the rear seat backrest and fold the backrest forwards slightly ⇒ Luggage compartment.  
Push the head restraint all the way up ⇒  
.
Pull the head restraint out fully while pressing the button ⇒ Fig. 39①.  
Push back the rear seat backrest and allow it to engage securely. Please ensure that the seat  
belts are not trapped.  
•
Stow the head restraint in a safe place once removed.  
Fitting the rear head restraints  
•
Release the rear seat backrest and fold the backrest forwards slightly ⇒ Luggage compartment.  
•
Position the head restraint correctly over the head restraint guides and then insert into the  
guides of the corresponding seat backrest.  
•
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•
Press and hold the button ⇒ Fig. 39① and push the head restraint downwards.  
Push back the rear seat backrest and allow it to engage securely.  
Adjust the head restraint so that a correct sitting position can be assumed ⇒ Adjusting the rear  
head restraint.  
WARNING  
Driving without head restraints or with incorrectly adjusted head restraints increases the risk  
of severe or fatal injuries in the event of an accident or sudden driving or braking manoeuvre.  
•
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If a seat is occupied, the head restraint for that seat must be fitted and adjusted correctly.  
Head restraints that have been removed should be reinstalled as soon as possible to  
ensure that passengers are properly protected.  
NOTICE  
When removing or fitting head restraints, ensure that they do not hit the roof or the front seat  
backrest. The interior roof and other parts of the vehicle could otherwise be damaged.  
Adjusting the steering wheel position  
Fig. 40 Adjusting the steering wheel position mechanically  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Adjust the steering wheel position only before setting off and only when the vehicle is stationary.  
•
Push down the lever ⇒ Fig. 40①.  
•
•
Adjust the steering wheel so that you can hold it on the outside of the ring (at the 9 o'clock and  
3 o'clock positions) with both hands and slightly bent arms.  
Push the lever up firmly until it lines up with the steering column ⇒  
.
Adjust the correct distance between the driver and the steering wheel ⇒ Fig. 35 using the control  
elements on the driver seat ⇒ Controls on the front seats.  
WARNING  
Incorrect use of the steering column position adjustment and incorrect adjustment of the  
steering wheel can cause serious or fatal injuries.  
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After adjusting the steering column, always move lever ⇒ Fig. 40① up so that it engages  
securely. This prevents the steering column from moving spontaneously while the vehicle  
is in motion.  
Never adjust the steering wheel when the vehicle is in motion. If you determine that a  
readjustment is necessary, stop the vehicle safely and adjust the steering wheel to the  
correct position.  
The steering wheel must always point towards the chest and not towards the face. This  
ensures that the driver front airbag provides maximum protection in the event of an  
accident.  
While driving, always keep both hands on the outside of the steering wheel, at the 9  
o'clock and 3 o'clock positions. This reduces the risk of injury if the driver front airbag is  
triggered.  
Never hold the steering wheel at the 12 o'clock position, or in any other manner, e.g. on  
the hub of the steering wheel. If the driver airbag is triggered, you could receive severe  
injuries to the arms, hands and head.  
Seat functions  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Seat heating  
Additional information and warnings:  
•
•
•
•
•
Adjusting the seat position ⇒ Adjusting the seat position  
Seat belts ⇒ Seat belts  
Airbag system ⇒ Airbag system  
Child seats (accessories) ⇒ Child seats (accessories)  
Exterior mirrors ⇒ Mirrors  
WARNING  
Incorrect use of the seat functions can cause serious injuries.  
•
Always assume a correct sitting position before you drive and maintain this position  
throughout the trip. This also applies to all passengers.  
•
Keep hands, fingers, feet and other body parts away from the moving parts of the seats.  
Seat heating  
Fig. 41 In upper part of centre console: buttons for the front seat heating  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The front seat seat cushions and backrests can be heated electrically when the ignition is switched  
on.  
Do not switch on the seat heating if one of the following conditions applies:  
•
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The seat is not in use.  
The seat is fitted with a protective cover.  
A child seat is installed on the seat.  
The seat cushion is damp or wet.  
The interior or exterior temperature is above 25 ℃ (77 °F).  
Switch off the seat heating when the seat is not occupied.  
Function  
Action ⇒ Fig. 41  
Press the  
button. The seat heating is switched on at the  
Switching on  
highest setting. All indicator lamps light up in the button.  
Adjusting the heating  
output  
Press the  
Press the  
button again until the required heating level is set.  
button until the indicator lamps in the button go out.  
Switching off  
If the second temperature level has been switched on for more than 15 minutes, it will automatically  
switch to the first temperature level. Only one indicator lamp will be lit up.  
WARNING  
Anyone experiencing reduced sensitivity to pain or temperature due to medication, paralysis  
or chronic illness (e.g. diabetes) could sustain burns on the back, buttocks and legs when  
using the seat heating. These burns may take a long time to heal or may never heal fully.  
Please consult a doctor to determine your own level of health.  
•
Anyone experiencing reduced sensitivity to pain or temperature should never use the seat  
heating.  
WARNING  
Wet upholstery can cause a fault in the seat heating and increase the risk of burns.  
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Ensure that the seat cushion is dry before the seat heating is used.  
Do not sit on the seat when wearing damp or wet clothing.  
Do not set any damp or wet objects or items of clothing on the seat.  
Do not spill any liquids on the seat.  
NOTICE  
•
To avoid damaging the heating elements, do not kneel on the seat or apply sharp pressure  
at a single point on the seat cushion and backrest.  
•
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Liquids, sharp objects and insulating materials (such as a protective cover or child seat) on  
the seat could damage the seat heating.  
If the system starts to emit a smell, switch the seat heating off immediately and have it  
checked by a qualified workshop.  
The seat heating should be switched off as soon as it is no longer needed. Fuel is otherwise  
wasted.  
Seat belts  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Warning lamp  
⇒ Frontal collisions and the laws of physics  
⇒ What happens to vehicle occupants who have not fastened their seat belts  
⇒ Seat belt protection  
⇒ Using seat belts  
⇒ Fastening and unfastening seat belts  
⇒ Seat belt routing  
⇒ Automatic belt retractor, belt tensioner, belt tension limiter  
⇒ Service and disposal of belt tensioners  
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or  
seat belt buckle become damaged, the seat belt in question should be replaced immediately by a  
qualified workshop ⇒  
. The qualified workshop must use correct spare parts that are compatible  
with the vehicle, equipment level and model year. Volkswagen recommends using a Volkswagen  
dealership for this purpose.  
Additional information and warnings:  
•
•
•
•
•
•
Adjusting the seat position ⇒ Adjusting the seat position  
Airbag system ⇒ Airbag system  
Child seats (accessories) ⇒ Child seats (accessories)  
Stowage ⇒ Stowage area  
Cleaning and caring for the interior ⇒ Cleaning and caring for the interior  
Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs  
and renewal of parts  
WARNING  
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries. Seat  
belts will only offer the optimum level of protection when they are fastened and used properly.  
•
•
•
Seat belts are the most effective means of reducing the risk of serious and fatal injuries in  
the event of an accident. Seat belts must always be fastened properly when the vehicle is  
in motion to protect the driver and all vehicle occupants.  
Before every trip, each vehicle occupant must adopt the correct sitting position, correctly  
fasten the seat belt belonging to their seat and keep it fastened properly throughout the  
trip. This applies to all vehicle occupants and also in urban traffic.  
While the vehicle is in motion, secure all children travelling in the vehicle in a restraint  
system suitable for their weight and height. They must also wear correctly fastened seat  
belts ⇒ Child seats (accessories).  
•
•
Only start driving when all passengers have correctly fastened their seat belts.  
Only ever insert the latch plate into the buckle of the associated seat, and always ensure  
that it engages properly. Using a buckle that does not belong to the seat that you are  
occupying reduces the level of protection and can lead to severe injuries.  
•
Never let any foreign bodies or liquids enter the slot for the seat belt buckle. This could  
prevent the belt buckle and seat belt from working properly.  
•
•
•
Never unfasten the seat belt while the vehicle is in motion.  
Never allow more than one person to share the same seat belt.  
Never travel when children or babies are being carried on somebody's lap and fastened  
with the same belt.  
•
Never travel wearing loose, bulky clothing (such as an overcoat over a jacket). This could  
prevent the seat belts from fitting and functioning properly.  
WARNING  
Damaged seat belts are very dangerous and can cause severe or fatal injuries.  
•
•
Never damage the belt by trapping it in the door or in the seat mechanism.  
If the belt webbing or any other part of the seat belt becomes damaged, the seat belt may  
tear during an accident or sudden braking manoeuvre.  
•
Damaged seat belts must be replaced immediately with new seat belts approved by  
Volkswagen for your vehicle type. Seat belts subjected to stress and stretched during an  
accident must be replaced by a qualified workshop. Renewal may be necessary even if  
there is no apparent damage. The belt anchorage should also be checked.  
•
Never try to repair, modify or remove the seat belts yourself. All repairs to the seat belts,  
belt retractors and buckles must be carried out by a qualified workshop.  
Warning lamp  
Fig. 42 Warning lamp in the instrument cluster  
Fig. 43 Seat belt status for the rear seats in the instrument cluster display  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Lights Possible cause  
Solution  
up or  
flashes  
The driver seat belt and, if the front  
passenger seat is occupied, the front  
passenger seat belt are not fastened.  
Fasten seat belts.  
There are objects on the front  
passenger seat.  
Remove objects from the front passenger  
seat and stow them safely.  
Lights Possible cause  
Solution  
up or  
flashes  
Seat belt not fastened for a rear seat  
passenger.  
Fasten the seat belt.  
Seat belt fastened for a rear seat  
passenger.  
Several warning and indicator lamps will light up briefly as a functional check when the ignition is  
switched on. They will switch off after a few seconds.  
An acoustic signal will sound for a few seconds if the seat belts are not fastened as the car pulls off  
and reaches a speed of more than approximately 25 km/h (15 mph), or if the seat belts are  
unfastened while the vehicle is in motion. The warning lamp  
will also flash.  
When the ignition is switched on, the  
passenger fasten their seat belts.  
warning lamp will not go out until the driver and front  
Belt status display for the rear seats  
After the ignition has been switched on, the belt status display ⇒ Fig. 43 in the instrument cluster  
display shows the driver whether the rear seat passengers have fastened their seat belts. The  
symbol indicates that the passenger on this seat has fastened his or her seat belt.  
The belt status display will be shown for approximately 30 seconds if a seat belt is fastened or  
unfastened on the rear seats. The display can be hidden by pressing the  
the instrument cluster.  
button in  
If a seat belt for one of the rear seats is unfastened while the vehicle is in motion, the belt status  
display will flash for a maximum of 30 seconds. If the vehicle is travelling faster than approximately  
25 km/h (15 mph) an acoustic signal will also sound.  
WARNING  
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries. Seat  
belts only offer the optimum level of protection when they are used properly.  
Frontal collisions and the laws of physics  
Fig. 44 Unbelted occupants in a vehicle heading for a brick wall  
Fig. 45 Unbelted occupants in a vehicle striking a brick wall  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The physical principles involved in a frontal collision are relatively simple. As soon as the vehicle is  
in motion ⇒ Fig. 44, both the moving vehicle and its passengers gain kinetic energy.  
The higher the vehicle speed and the heavier the weight of the vehicle, the greater the amount of  
energy that will have to be released in the event of an accident.  
However, the most significant factor is the speed of the vehicle. If the speed doubles from  
approximately 25 km/h (15 mph) to approximately 50 km/h (30 mph), for example, the kinetic  
energy increases by a factor of four.  
The amount of kinetic energy depends on the speed of the vehicle and the weight of the vehicle  
and passengers. The higher the speed and the heavier the weight, the greater the amount of  
energy that will be released in the event of an accident.  
Passengers not wearing seat belts are not connected to the vehicle. In the event of a frontal  
collision they will continue to move forwards at the same speed at which the vehicle was travelling  
before impact, until something stops them. Because the passengers in our example are not  
restrained by seat belts, the entire amount of kinetic energy will only be released at the point of  
impact against the wall ⇒ Fig. 45.  
Even at speeds of approximately 30 km/h (18 mph) to approximately 50 km/h (30 mph), the forces  
acting on bodies in a collision can easily exceed one tonne (1,000 kg). These forces are even  
greater at higher speeds.  
This example applies not only to frontal collisions, but to all accidents and collisions.  
What happens to vehicle occupants who have not fastened their seat  
belts  
Fig. 46 An unbelted driver is thrown forwards  
Fig. 47 The unbelted rear passenger is thrown forwards, hitting the belted driver  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Many people believe that they can brace their weight with their hands in a minor collision. This is  
not true.  
Even at low speeds, the forces acting on the body in a collision are so great that occupants cannot  
brace themselves with their arms and hands. In a frontal collision, unbelted vehicle occupants are  
thrown forwards and will make unchecked contact with parts of the vehicle interior, e.g. the steering  
wheel, dash panel, or windscreen ⇒ Fig. 46.  
The airbag system is not a substitute for the seat belts. When triggered, the airbags only provide  
additional protection. Airbags are not triggered in all kinds of accidents. Even if the vehicle is  
equipped with an airbag system, all vehicle occupants, including the driver, must fasten their seat  
belt and wear it correctly while the vehicle is in motion. This reduces the risk of severe or fatal  
injuries in the event of an accident – regardless of whether an airbag is fitted for the seat.  
An airbag can only be triggered once. To achieve best possible protection, seat belts must always  
be worn properly. This also ensures that protection is provided in accidents in which the airbag is  
not triggered. Any vehicle occupants not wearing a seat belt can be thrown out of the vehicle and  
sustain more severe or even fatal injuries as a result.  
It is also important for the rear seat occupants to wear seat belts properly, as they could otherwise  
be thrown forwards violently in an accident. Rear passengers who are not wearing seat belts  
endanger not only themselves and the driver, but also other people in the vehicle ⇒ Fig. 47.  
Seat belt protection  
Fig. 48 Driver restrained by a properly positioned seat belt during a sudden braking manoeuvre  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Correctly fastened seat belts can make a major difference. When fastened properly, seat belts hold  
the vehicle occupants in the correct sitting positions and considerably reduce the kinetic energy in  
the event of an accident. Seat belts also help to prevent uncontrolled movements that could lead to  
severe injuries. In addition, wearing seat belts properly reduces the risk of being thrown from the  
vehicle ⇒ Fig. 48.  
Passengers wearing seat belts correctly benefit greatly from the ability of the belts to reduce the  
kinetic energy. The front crumple zones and other passive safety features (such as the airbag  
system) are also designed to reduce kinetic energy. The amount of energy generated will thus  
decrease, thereby reducing the risk of injury.  
The examples describe frontal collisions. Of course, properly worn seat belts substantially reduce  
the risk of injury in all other types of accidents. This is why seat belts must be fastened before every  
trip – even if you are only planning to drive a very short distance. Ensure that all passengers also  
wear their seat belts properly.  
Accident statistics have shown properly worn seat belts to be an effective means of substantially  
reducing the risk of injury and improving the chances of survival in a serious accident. Furthermore,  
properly worn seat belts improve the protection provided by airbags in the event of an accident.  
This is why wearing a seat belt is a legal requirement in most countries.  
Although the vehicle is equipped with airbags, the seat belts must be fastened and worn. For  
example, the front airbags will only be triggered in certain types of frontal collision. The front airbags  
will not be triggered during minor frontal collisions, minor side collisions, rear collisions, rolls or  
accidents in which the airbag trigger threshold in the control unit is not exceeded.  
Therefore, always wear your seat belt and ensure that your passengers have fastened their seat  
belts properly before you drive off.  
Using seat belts  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Checklist  
Using seat belts ⇒  
:
Check the condition of all seat belts regularly.  
Keep the seat belts clean.  
Never let any foreign bodies or fluids get on to the seat belt, the latch plate or into the slot  
for the seat belt buckle.  
Do not trap or damage the seat belt and latch plate, for example when closing the door.  
Never remove, modify or repair the seat belt or any part of the belt fixture system.  
Always fasten the seat belt correctly before every journey and keep it fastened while the  
vehicle is in motion.  
Twisted seat belt  
If it is difficult to remove the seat belt from the belt guide, the seat belt may have become twisted if  
it was returned too quickly into the side trim:  
•
•
Take hold of the latch plate then slowly and carefully pull out the seat belt.  
Untwist the seat belt and guide it back slowly by hand.  
Fasten the seat belt even if you are unable to undo the twist. However, the twist should not be in  
part of the seat belt that comes into direct contact with the body. The twist should be corrected  
immediately by a qualified workshop.  
WARNING  
Using seat belts incorrectly increases the risk of severe or fatal injuries.  
•
•
•
•
Regularly check to see if the seat belt and its related parts are in perfect condition.  
Always keep the seat belt clean.  
Do not allow the belt webbing to become jammed, damaged or to rub on any sharp edges.  
Always keep the latch plate and slot in the buckle free from foreign bodies and liquids.  
Fastening and unfastening seat belts  
Fig. 49 Inserting the seat belt latch plate into the buckle  
Fig. 50 Removing the latch plate from the buckle  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
During an accident or braking manoeuvre, correctly worn seat belts hold the vehicle occupants in  
position in such a way as to provide maximum protection ⇒  
.
Fastening the seat belts  
Fasten seat belts before every trip.  
•
•
•
Always adjust the front seat and head restraint correctly ⇒ Adjusting the seat position.  
Engage the rear seat backrests in an upright position ⇒  
.
Take hold of the latch plate and pull it evenly across your chest and pelvis. Do not twist the belt  
in the process ⇒  
.
•
•
Insert the latch plate securely into the buckle belonging to the occupied seat ⇒ Fig. 49.  
Pull on the seat belt to ensure that the latch plate is securely locked in the buckle.  
Unfastening the seat belts  
Unfasten seat belts only when the vehicle is stationary ⇒  
.
•
•
Press the red button in the buckle ⇒ Fig. 50. The latch plate is released and springs out.  
Guide the belt back by hand so that it rolls up easily, without twisting the seat belt and without  
damaging the trim.  
WARNING  
Incorrect seat belt routing can cause severe or fatal injuries in the event of an accident.  
•
The seat belts only offer best protection when the backrests are in an upright position and  
the seat belts have been fastened properly according to the occupant's height.  
•
Unfastening seat belts while the vehicle is in motion can lead to severe or fatal injuries in  
the event of an accident or sudden braking manoeuvre.  
Seat belt routing  
Fig. 51 Correct seat belt routing and head restraint adjustment  
Fig. 52 Correct seat belt routing during pregnancy  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Seat belts only provide an optimum level of protection during an accident when they are routed  
correctly. Correct seat belt routing reduces the risk of severe or fatal injuries. Correct seat belt  
routing also holds the vehicle occupants in position so that an inflating airbag can offer the  
maximum level of protection. Therefore you must always fasten your seat belt and ensure that the  
seat belt routing is correct.  
Assuming an incorrect sitting position can cause severe or fatal injuries ⇒ Adjusting the seat  
position.  
Correct seat belt routing  
•
The shoulder part of the seat belt must always lie on the centre of the shoulder, never across  
the neck, over or under the arm or behind the back.  
•
•
The lap part of the seat belt must always lie across the pelvis, never across the stomach.  
The seat belt must always lie flat and snugly on the body. Tighten the belt if necessary.  
For pregnant women the seat belt must be positioned evenly over the chest and as low as possible  
over the pelvis. It must lie flat so that no pressure is exerted on the lower body – this applies in  
every stage of pregnancy ⇒ Fig. 52.  
Correct seat belt routing according to height  
The following equipment can be used to adjust the seat belt routing:  
•
Height-adjustable front seats ⇒ Adjusting the seat position.  
WARNING  
Incorrect seat belt routing can cause severe injuries in the event of an accident or a sudden  
braking or driving manoeuvre.  
•
•
•
The seat belts only offer best protection when the backrests are in an upright position and  
the seat belts have been fastened properly.  
The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts from  
harder body parts in the direction of softer body parts (e.g. the stomach).  
The shoulder part of the seat belt must lie on the centre of the shoulder and never under  
the arm or across the neck.  
•
•
The seat belt must lie flat and snugly on the chest.  
The lap part of the seat belt must lie across the pelvis and never across the stomach. The  
seat belt must lie flat and snugly on the pelvis. Tighten the belt if necessary.  
•
For pregnant women, the lap part of the seat belt must be as low as possible over the  
pelvis and lie flat around the bulge of the belly.  
•
•
•
•
Do not twist the belt webbing while the seat belt is being worn.  
Never hold the seat belt away from the body by hand.  
The belt webbing should not lie over hard or fragile objects, such as glasses, pens or keys.  
Never use seat belt clips, retaining rings or similar items to alter the seat belt routing.  
If a person's physical build prevents them from routing the seat belt properly, contact a  
qualified workshop to find out about any special modifications so that the seat belts and airbags can  
provide the optimum level of protection. Volkswagen recommends using a Volkswagen dealership  
for this purpose.  
Automatic belt retractor, belt tensioner, belt tension limiter  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The seat belts in the vehicle are part of the vehicle safety concept ⇒ Airbag system and include the  
following important functions:  
Automatic belt retractor  
Every seat belt is equipped with an automatic belt retractor on the shoulder part of the belt. Full  
freedom of movement is made possible when the shoulder belt is pulled slowly or when the vehicle  
is travelling at normal speeds. However, if the belt is pulled out quickly or during sudden braking,  
during travel in mountains or bends and during acceleration, the automatic belt retractor is locked.  
Belt tensioners  
The seat belts for the front seat occupants are equipped with belt tensioners.  
The belt tensioners are activated by sensors during severe frontal, side and rear collisions. They  
tighten the seat belts against the direction in which they are pulled. A loose seat belt is retracted,  
which can reduce the forward movement or the movement of the vehicle occupants in the direction  
of the impact. The belt tensioner works together with the airbag system. If the side airbags are not  
activated, the belt tensioner will not be activated if the vehicle rolls over.  
A fine dust may be produced when the airbags are triggered. This is quite normal and does not  
mean that there is a fire in the vehicle.  
Belt tension limiter  
The belt tension limiter reduces the pressure exerted by the seat belt on the body during an  
accident.  
All safety requirements must be observed when the vehicle or components of the system are  
scrapped. Qualified workshops are familiar with these requirements ⇒ Service and disposal of belt  
tensioners.  
Service and disposal of belt tensioners  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Seat belts may become damaged during any work on the belt tensioners or while removing or  
refitting any vehicle parts in conjunction with any other repair work. This damage will not always be  
noticeable. The consequence may be that the belt tensioners could function incorrectly, or not  
function at all, in the event of an accident.  
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced  
and that removed parts do not cause any injuries or environmental pollution. Qualified workshops  
are familiar with these requirements.  
WARNING  
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt retractors  
and belt tensioners are not used correctly, or if they are repaired by a non-professional. As a  
result, the belt tensioners may not be triggered when they should, or they may be triggered  
unexpectedly.  
•
Any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat  
belts should always be carried out by a qualified workshop and never by yourself  
⇒ Accessories, modifications, repairs and renewal of parts.  
•
Belt tensioners and automatic belt retractors cannot be repaired. They must be replaced.  
The airbag modules and belt tensioners may contain perchlorate. Please comply with  
legislation regarding disposal.  
Airbag system  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Types of front passenger front airbag system  
⇒ Indicator lamps  
⇒ Description and function of the airbags  
⇒ Front airbags  
⇒ Switching the front passenger front airbag on and off manually using the key-operated switch  
⇒ Side airbags  
The vehicle is equipped with a front airbag for the driver and front passenger. The front airbags can  
provide front seat occupants with additional chest and head protection if the seat, seat belts, head  
restraints and, in the case of the driver, steering wheel are adjusted and used correctly. Airbags are  
meant only for additional protection. The airbags are not a substitute for seat belts. Seat belts must  
always be worn, even when the front seats are equipped with front airbags.  
Additional information and warnings:  
•
•
•
•
•
•
•
Driving tips ⇒ Driving tips  
Central locking system ⇒ Central locking system  
Correct sitting position ⇒ Adjusting the seat position  
Seat belts ⇒ Seat belts  
Child seats (accessories) ⇒ Child seats (accessories)  
Cleaning and caring for the interior ⇒ Cleaning and caring for the interior  
Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs  
and renewal of parts  
•
Consumer information ⇒ Consumer information  
WARNING  
Never rely solely on the airbag system for your protection.  
•
•
Even if an airbag is triggered, it only offers auxiliary protection.  
The airbag system offers the best level of protection, and reduces the risk of injury, when  
seat belts are properly worn ⇒ Seat belts.  
•
Before every trip, each vehicle occupant must adopt the correct sitting position, correctly  
fasten the seat belt belonging to their seat and keep it fastened properly throughout the  
trip. This applies to all vehicle occupants.  
WARNING  
The risk of injury increases if there are any objects located between the vehicle occupants  
and the deployment area of the airbag when it is triggered. This will alter the deployment zone  
of the airbag, or the objects will be flung against the body.  
•
•
Never hold any objects in your hand or on your lap while the vehicle is in motion.  
Never transport any objects on the front passenger seat. The objects could enter the  
deployment zone of the airbag during sudden braking or driving manoeuvres and then be  
flung dangerously through the vehicle interior if the airbag is activated.  
•
Occupants of the front seats and rear seats must never carry any people, pets or objects  
in the deployment space between them and the airbags. Ensure that children and  
passengers keep to this rule.  
WARNING  
The airbag system can only be triggered once. The system will have to be replaced if the  
airbags have been triggered.  
•
Airbags that have been triggered, and any affected system parts, must immediately be  
replaced with new parts that are approved by Volkswagen for the vehicle.  
•
Repairs and modifications to your vehicle should only be carried out by a qualified  
workshop. Qualified workshops have the necessary tools, diagnostic equipment, repair  
information and qualified personnel.  
•
•
Never use recycled airbag components or components that have been taken from end-of-  
life vehicles in your vehicle.  
Never alter any components of the airbag system.  
WARNING  
A fine dust may develop when the airbags trigger. This is normal and does not mean that  
there is a fire in the vehicle.  
•
The fine dust can cause irritation to the skin and eye membranes and cause breathing  
difficulties, particularly for people suffering from asthma or people who have (had) other  
respiratory problems. To help reduce breathing difficulties, get out of the vehicle or open  
the windows or doors for more fresh air.  
•
If you come into contact with the dust, you should wash your hands and face with a mild  
soap and water before eating.  
•
•
Do not let the dust get into your eyes or into open wounds.  
If dust has entered your eyes, rinse them with water.  
WARNING  
Cleaning agents that contain solvents cause the surface of the airbag modules to become  
porous. In an accident that triggers the airbag, loose plastic parts can cause serious injury.  
•
Never clean the dash panel or the airbag covers with cleansers that contain solvents.  
Types of front passenger front airbag system  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Volkswagen offers 2 different front airbag systems for front passengers:  
A
B
Features of the front passenger front Features of the front passenger front  
airbag that can only be switched off airbag that can be switched off  
by a qualified workshop.  
manually using the key-operated  
switch ⇒ Switching the front passenger front  
airbag on and off manually using the key-  
operated switch.  
– Indicator lamp  
in the instrument cluster.  
– Indicator lamp  
in the instrument cluster.  
– Indicator lamp in the dash panel  
PASSENGER AIR BAG  
– Front passenger front airbag in the dash  
panel.  
.
– Key-operated switch in the dash panel on the  
front passenger side.  
– Front passenger front airbag in the dash  
panel.  
Name: airbag system.  
Indicator lamps  
Name: airbag system with front  
passenger front airbag deactivation.  
Fig. 53 In the upper part of the centre console: indicator lamp for disabled front passenger front  
airbag  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Lit up Location  
Possible cause  
Solution  
Proceed to a qualified workshop to  
have the system checked  
immediately.  
Instrument  
cluster  
Fault in airbag and belt  
tensioner system.  
Proceed to a qualified workshop to  
have the system checked  
immediately.  
Fault in the airbag system.  
Dash panel  
Front passenger front airbag Check whether the airbag should  
switched off. stay switched off.  
Several warning and indicator lamps will light up briefly as a functional check when the ignition is  
switched on. They will switch off after a few seconds.  
If the indicator lamp PASSENGER AIR BAG  
is not continuously lit or if it lights up  
together with the indicator lamp in the instrument cluster when the front passenger front airbag  
is switched off, there may be a fault in the airbag system ⇒  
.
WARNING  
If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger at  
all or may trigger unexpectedly. This can cause severe or fatal injuries.  
•
•
The airbag system should be checked by a qualified workshop as soon as possible.  
Never fit a child seat to the front passenger seat or remove a child seat that is already  
fitted. The front passenger front airbag may trigger during an accident in spite of the fault.  
NOTICE  
To avoid damage to your vehicle, always observe the indicator lamps and associated warning  
texts.  
Description and function of the airbags  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The airbags can protect vehicle occupants during frontal and side collisions by reducing their  
movement in the direction of the collision.  
When an airbag is triggered, it is inflated by a gas generator. This causes the airbag covers to  
break, and the airbags inflate forcefully to cover their deployment zones within milliseconds. Once a  
vehicle occupant wearing a seat belt starts to sink into the inflated airbag, the gas inside the airbag  
starts to escape to cushion the occupant and slow down their movement. This can reduce the risk  
of severe and fatal injuries. A triggered airbag will not always prevent other injuries such as  
swelling, bruising and grazing. Deployment of a triggered airbag can also result in frictional heat.  
Airbags provide no protection for the arms or lower body.  
The most important factors for triggering the airbag are the type of accident, the angle of impact,  
the vehicle speed and the type of object with which the vehicle collides. Therefore, visible damage  
to the vehicle does not always mean that the airbag should have been triggered.  
The triggering of the airbag system depends on the vehicle deceleration rate caused by the collision  
and registered by the electronic control unit. If this rate is below the reference value programmed  
into the control unit, the airbags will not be triggered, even though the vehicle may be badly  
damaged as a result of the collision. Vehicle damage, repair costs or even the lack of vehicle  
damage in an accident do not necessarily give an indication of whether an airbag should inflate or  
not. It is not possible to define a range of vehicle speeds and reference values, since the  
circumstances will vary considerably between one collision and another. It is therefore impossible to  
cover every possible kind and angle of impact that would trigger the airbags. Important factors in  
the triggering of the airbag include the nature (hard or soft) of the object that the vehicle hits, the  
angle of impact, and the vehicle speed.  
Airbags only serve as a supplement to the three-point seat belt in some accident situations when  
the vehicle braking is sufficient to trigger the airbags. Airbags can only be triggered once and only  
in certain situations. The seat belts are always there to provide protection in situations in which the  
airbags are not triggered or have already been triggered. For example, if the vehicle collides with a  
further vehicle following the initial collision, or is hit by another vehicle.  
The airbag system is part of the vehicle's overall passive safety concept. The airbag system can  
only work effectively when the occupants are wearing their seat belts correctly and have assumed a  
proper sitting position  
⇒ Adjusting the seat position.  
Components of the vehicle safety concept  
The following vehicle safety equipment makes up the vehicle's safety concept to reduce the risk of  
severe and fatal injuries. Some of this equipment may not be fitted in your particular vehicle. It may  
not be available at all in some countries.  
•
•
•
•
•
•
•
•
•
•
•
•
Optimised seat belts for all seats.  
Belt tensioners for driver and front passenger.  
Belt tension limiters for driver and front passenger.  
Warning lamp  
.
Front airbags for driver and front passenger.  
Side airbags for driver and front passenger.  
Airbag indicator lamp  
.
Control units and sensors.  
Head restraints optimised for rear impact.  
Adjustable steering column.  
If fitted, ISOFIX anchor points for child seats on the rear outer seats.  
If applicable, securing points for the top tether for child seats.  
Situations in which the front and side airbags will not be triggered:  
•
If the ignition is switched off during a collision.  
•
If the level of deceleration measured by the control unit is too low during a collision at the front  
of the vehicle.  
•
•
•
•
During a minor side collision.  
During rear collisions.  
If the vehicle rolls over.  
If the speed in a collision is lower than the reference value specified in the control unit.  
Front airbags  
Fig. 54 Location and deployment zone of the driver front airbag  
Fig. 55 Location and deployment zone of the front passenger front airbag  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
In conjunction with the seat belts, the front airbag system gives the front occupants additional  
protection for the head and chest in the event of a severe frontal collision. Always keep as far away  
from the front airbag as possible ⇒ Adjusting the seat position. This allows the front airbags to  
inflate fully when triggered, thus providing maximum protection.  
The front airbag for the driver is located in the steering wheel ⇒ Fig. 54 and the front airbag for the  
front passenger is located in the dash panel ⇒ Fig. 55. The airbag locations are identified by the  
text AIRBAG.  
The areas inside the red lines ⇒ Fig. 54 and ⇒ Fig. 55 are covered by the front airbags when  
triggered (deployment zone). For this reason, you must never leave or attach any objects in these  
areas ⇒  
. Any factory-fitted accessories will not be struck if the driver and front passenger front  
airbags are deployed.  
The airbag covers fold out of the steering wheel ⇒ Fig. 54 or dash panel ⇒ Fig. 55 when the driver  
and front passenger front airbags trigger. The airbag covers remain connected to the steering  
wheel or the dash panel.  
DANGER  
Once triggered, the airbag inflates at high speed.  
•
•
Always leave the deployment zones of the front airbags clear.  
Never attach any objects, such as drink or telephone holders, to the covers of the airbags  
or anywhere in the airbag deployment zone.  
•
•
•
Vehicle occupants sitting on the front seats must never carry any people, pets or objects in  
the deployment zone between themselves and the airbags.  
Do not attach any objects, e.g. mobile navigation devices, to the windscreen above the  
front airbag on the front passenger side.  
Do not cover or stick anything on the steering wheel hub or the soft plastic surface of the  
airbag unit in the dash panel on the front passenger side, and do not modify them in any  
way.  
WARNING  
The front airbags are deployed in front of the steering wheel ⇒ Fig. 54 and dash panel  
⇒ Fig. 55.  
•
When driving, always hold the steering wheel with both hands on the outside of the ring at  
the 9 o'clock and 3 o'clock positions.  
•
Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub  
of the steering wheel. Contact a qualified workshop if your physical build makes this  
impracticable.  
•
Adjust the front passenger seat so that the distance between the passenger and the dash  
panel is as large as possible.  
Switching the front passenger front airbag on and off manually using  
the key-operated switch  
Fig. 56 On the front passenger side: key switch for disabling and enabling the front airbag on the  
front passenger side  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The front passenger front airbag must be switched off when securing a rear-facing child seat to  
the front passenger seat.  
Disabling the front passenger front airbag  
•
•
•
•
•
•
Switch off the ignition.  
Open the door on the front passenger side.  
Fold out the key bit of the vehicle key ⇒ Vehicle key set.  
Use the open key bit to turn the key switch ⇒ Fig. 56 to the OFF position.  
Close the door on the front passenger side.  
When the ignition is switched on, the PASSENGER AIR BAG  
up permanently in the dash panel ⇒ Indicator lamps.  
indicator lamp will light  
Enabling the front passenger front airbag  
•
•
•
•
•
•
Switch off the ignition.  
Open the door on the front passenger side.  
Fold out the key bit of the vehicle key ⇒ Vehicle key set.  
Use the open key bit to turn the key switch ⇒ Fig. 56 to the ON position.  
Close the door on the front passenger side.  
Check that the PASSENGER AIR BAG  
indicator lamp in the dash panel does not  
light up when the ignition is switched on ⇒ Indicator lamps.  
Identifying characteristics for a disabled front passenger front airbag  
A disabled front passenger front airbag is identified only when the PASSENGER AIR BAG  
indicator lamp is displayed in the dash panel (  
lights up yellow continuously)  
⇒ Indicator lamps.  
If the indicator lamp  
in the dash panel is not lit up steadily, or if it lights up at the same  
in the instrument cluster, do not attach any child restraint system to the  
time as indicator lamp  
front passenger seat for safety reasons. The front passenger front airbag may trigger during an  
accident.  
WARNING  
The front passenger front airbag should only be switched off in exceptional circumstances.  
•
•
•
•
To prevent damage to the airbag system, only switch the front passenger front airbag on  
and off when the ignition is switched off.  
It is the driver's responsibility to ensure that the key-operated switch is set to the correct  
position.  
Only switch the front passenger front airbag off if, in exceptional circumstances, a child  
seat has to be attached to the front passenger seat.  
Switch the front passenger front airbag back on again as soon as the child seat on the  
front passenger seat is no longer being used.  
Side airbags  
Fig. 57 On left-hand side of vehicle: deployment zone of the side airbag (variant A). On the side of  
the front seat: location and deployment range of the side airbag (variant B)  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The side airbags are located in the outer seat backrest cushions of the driver seat and front  
passenger seat ⇒ Fig. 57 B. The locations of the airbags are marked with stickers with the word  
AIRBAG. The areas marked in red ⇒ Fig. 57 indicate the side airbag deployment zones.  
During a side collision, the side airbag will be deployed on the vehicle's side of impact, reducing the  
risk of injury to the areas of the occupants' heads and bodies facing the impact.  
WARNING  
Once triggered, the airbag inflates at high speed.  
•
•
Always leave the deployment zones of the side airbags clear.  
No other persons, animals or objects may be located between the occupants of the front  
seats and the airbag deployment zone.  
•
•
Do not fit any accessories to the doors.  
Do not fit seat covers or protective covers over the seats unless they have been expressly  
approved for use in the vehicle. Otherwise the side airbag may not be able to inflate if it  
has been triggered.  
WARNING  
Incorrect use of the driver and front passenger seat could hinder the proper function of the  
side airbag and cause serious injury.  
•
•
Never remove the front seats from the vehicle or alter any components of these seats.  
If too much pressure is applied to the backrest side bolster, the side airbags may not be  
triggered correctly, may not trigger at all, or may trigger unexpectedly.  
•
Any damage to the original seat upholstery or around the seams of the side airbag units  
must be repaired immediately by a qualified workshop.  
Child seats (accessories)  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ General information on transporting children in the vehicle  
⇒ Various securing systems  
⇒ Using a child seat on the front passenger seat  
⇒ Using a child seat on the rear seats  
⇒ Securing child seats with a seat belt  
⇒ Securing child seats using lower anchoring points (ISOFIX, LATCH)  
⇒ Securing child seats with the top tether  
It is imperative that you read all of the information concerning the airbag system before transporting  
babies or children in a child seat on the front passenger seat.  
This information is very important for the safety of the driver and the safety of all passengers,  
babies and small children in particular.  
Volkswagen recommends using child seats from Volkswagen's range of accessories. These child  
seats were developed and approved for use in Volkswagen vehicles. Child seats for the various  
different securing systems are available from a Volkswagen dealership.  
Additional information and warnings:  
•
Seat belts ⇒ Seat belts  
•
Airbag system ⇒ Airbag system  
WARNING  
Children who are not strapped in or who are not strapped in properly could sustain severe or  
fatal injuries while the vehicle is in motion.  
•
Never use a rear-facing child seat on the front passenger seat when the front passenger  
front airbag is switched on.  
•
•
Children up to 12 years of age should always be transported on the rear seat.  
Always secure children in the vehicle in an authorised restraint system suitable for their  
height and weight.  
•
Always fasten children's seat belts correctly and ensure that they assume a correct sitting  
position.  
•
•
Adjust the seat backrest to an upright position if a child seat is to be used on this seat.  
Do not allow children to sit with their heads or any other body parts in the deployment  
zone of the side airbag.  
•
•
•
•
Ensure that the seat belt routing is correct.  
Never allow children or babies to be transported on someone's lap, or while being held.  
Only ever fasten one child into each child seat.  
Read and follow the instructions by the manufacturer of the child seat.  
WARNING  
An unsecured, unoccupied child seat can be flung through the vehicle interior in the event of a  
sudden braking manoeuvre or accident and cause injuries.  
•
Always secure child seats safely or stow them in the luggage compartment if they are not  
being used while the vehicle is in motion.  
Replace child seats that withstand any force during an accident as they could have  
sustained damage that may not be visible.  
General information on transporting children in the vehicle  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Legislation and legal requirements take precedence over the descriptions in this owner's manual.  
Various standards and regulations govern the use of child seats and methods for securing them ().  
For example, this could mean that in some countries you are not allowed to use child seats on  
certain seats in the vehicle.  
The laws of physics, which come into force on a vehicle during a collision or any other kind of  
accident, also apply to children ⇒ Seat belts. In contrast to adults and teenagers, however,  
children's muscles and bones are not yet fully developed. There is a higher risk for children than for  
adults of sustaining serious injuries in an accident.  
Children must be transported using child restraint systems that are specifically suited to their size,  
weight and physical build, as children's bodies are not yet fully developed. In many countries there  
are laws that require the use of approved child restraint systems for babies and small children.  
Only use suitable, approved and authorised child seats in your vehicle. If you are unsure, always  
speak to your Volkswagen dealership or a qualified workshop.  
Checklist  
Transporting children in the vehicle ⇒  
:
Comply with any country-specific legal regulations.  
Volkswagen recommends that children under 12 years of age are always transported on  
the rear seats.  
A child should only be transported on the front passenger seat in exceptional  
circumstances Using a child seat on the front passenger seat. The safest seat in the  
vehicle is on the rear seat behind the front passenger seat.  
Always secure any children in the vehicle in a restraint system. The restraint system must  
be suitable for the child's height, weight and build.  
Transport only one child per child seat.  
Observe the instructions from the manufacturer of the child seat and always keep them in  
the vehicle.  
When securing a child seat using the seat belt, always guide the belt through or around  
the child seat as described in the instructions from the child seat manufacturer.  
Always ensure that the seat belt routing is correct for children and that they are sitting in  
the correct position.  
Whenever possible, fit the child seat on the rear bench seat behind the front passenger  
seat so that children can exit the vehicle on the kerb side.  
Do not leave any toys or other objects loose in the child seat or on the seat while the  
vehicle is in motion.  
Country-specific standards for child seats (selection)  
The child seats must correspond to the standard ECE-R 441). Further information is available from  
Volkswagen dealerships or on the Internet at www.volkswagen.com.  
Group classification for child seats according to ECE-R 44  
Weight class  
Group 0  
Child's weight  
up to 10 kg  
up to 13 kg  
9 to 18 kg  
Age  
up to approximately 9 months  
up to approximately 18 months  
approximately 8 months to 31/2 years  
approximately 3 to 7 years  
approximately 6 to 12 years  
Group 0+  
Group 1  
Group 2  
15 to 25 kg  
22 to 36 kg  
Group 3  
Not every child will fit in the seat specified for their weight group. Likewise, not every seat will fit in  
every vehicle. Therefore, always check whether the child fits correctly in the child seat and whether  
the seat is securely attached in the vehicle.  
Child seats that have been tested and approved in accordance with the ECE R 44 standard bear  
the test mark on the seat: a large letter E in a circle with the test number below it.  
WARNING  
Ignoring any of the items on this important safety checklist can lead to accidents and injuries.  
•
Follow the instructions on the checklist.  
WARNING  
In the event of an accident, the rear seat is the safest place for children with properly fastened  
seat belts.  
•
A suitable child seat, correctly fitted and used on one of the rear seats, will, in most  
accident situations, provide the maximum level of protection for children up to 12 years  
old.  
1) ECE R: Economic Commission for Europe Regulation.  
Various securing systems  
Fig. 58 On the rear seats: figures Ⓐ and Ⓑ illustrate the main securing points for the child restraint  
system on the lower retaining rings and top tether. Figure Ⓒ shows how to secure the child restraint  
system using the vehicle seat belt  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Always secure child seats properly, safely and in accordance with the instructions from the child  
seat manufacturer.  
The fitted child seat must sit close to the vehicle seat and must not be able to move or tip more than  
2.5 cm.  
Child seats that are intended to be secured using the top tether must be secured in the vehicle  
using the top tether ⇒ Securing child seats with the top tether. Attach the top tether only to the  
retaining rings fitted for this purpose. Always pull the top tether tightly so that the child seat is  
secure and fits closely to the seat.  
Country-specific securing systems  
Variants of the attachment system⇒ Fig. 58:  
ISOFIX retaining rings and top tether, including in Europe⇒ Securing child seats using  
lower anchoring points (ISOFIX, LATCH) and ⇒ Securing child seats with the top tether.  
LATCH/UCRA universal anchorage attachment points and top tether, including in North  
America⇒ Securing child seats using lower anchoring points (ISOFIX, LATCH).  
Three-point automatic seat belt and top tether⇒ Securing child seats with a seat belt.  
The systems consist of attachments for child restraint systems with a top tether and lower  
anchoring points in the seat.  
Using a child seat on the front passenger seat  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Not all countries allow you to transport children on the front passenger seat. Not every child seat is  
suitable for use on the front passenger seat. Volkswagen dealerships keep an up-to-date list of all  
authorised child seats. Only use child seats that have been authorised for your vehicle.  
The active front airbag on the front passenger side presents a major danger to a child. Transporting  
a child in a rear-facing child seat on the front passenger seat can pose a danger to the child's life.  
If a rear-facing child seat is secured to the front passenger seat, an inflating front passenger front  
airbag can strike it with such force that critical or fatal injuries may occur ⇒  
. Therefore, never  
use a rear-facing child seat on the front passenger seat when the front passenger front airbag is  
activated.  
Only use a rear-facing child seat on the front passenger seat when you have ascertained that the  
front passenger front airbag has been switched off. This is confirmed when the yellow indicator  
lamp in the dash panel PASSENGER AIR BAG  
passenger front airbag cannot be switched off and stays active, do not transport any children on  
the front passenger seat⇒  
lights up ⇒ Airbag system. If the front  
.
What to be aware of when using a child seat on the front passenger seat:  
•
The front passenger front airbag must be deactivated when a rear-facing child seat is being  
used ⇒ Switching the front passenger front airbag on and off manually using the key-  
operated switch.  
•
•
•
The front passenger seat backrest must be in an upright position.  
The front passenger seat must be pushed as far back as it will go.  
In vehicles with height-adjustable seats, the front passenger seat must be as high as possible.  
Suitable child seats  
The child seat must be specially authorised by the manufacturer for use on the front passenger seat  
in vehicles with front and side airbags.  
Universal child seats in groups 0, 0+, 1, 2, or 3, as specified in ECE-R 44, can be fitted to the front  
passenger seat.  
DANGER  
If a child seat is secured to the front passenger seat, the risk to the child of sustaining critical  
or fatal injuries in the event of an accident increases. Never use a rear-facing child seat on  
the front passenger seat if the front passenger front airbag is enabled. The child could suffer  
fatal injuries when the front airbag is activated as the child seat will be hit by the airbag with  
full force and thrown against the seat backrest.  
DANGER  
If, in exceptional circumstances, a child is being transported in a rear-facing child seat on the  
front passenger seat, the following rules apply:  
•
•
The front passenger front airbag must be switched off and remain switched off.  
The child seat must be approved by the child seat manufacturer for use on a front  
passenger seat with front or side airbags.  
•
•
Follow the fitting instructions from the child seat manufacturer and observe all warnings.  
Push the front passenger seat back as far as possible and adjust it to the highest position,  
to keep as far away as possible from the front airbag.  
•
•
Adjust the backrest to an upright position.  
Always secure children in the vehicle in an authorised restraint system suitable for their  
height and weight.  
Using a child seat on the rear seats  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
When fitting a child seat to a rear seat, the position of the front seat must be adjusted to ensure that  
the child has sufficient space. Adjust the front seat according to the size of the child seat and child.  
Ensure that the front passenger can still maintain a correct sitting position  
position.  
⇒ Adjusting the seat  
Suitable child seats  
The child seat must have been approved by the manufacturer for use on the rear bench seat with  
side airbag.  
Universal child seats in groups 0, 0+, 1, 2, or 3 as specified in ECE-R 44 can be fitted to the rear  
seats.  
The seats are suitable for child seats with the ISOFIX system that are specially approved for this  
vehicle type by ECE-R 44.  
ISOFIX child seats approved for use on rear seats  
There are different categories of ISOFIX child seats: universal, semi-universal and vehicle-specific.  
•
•
If the ISOFIX child seat has universal approval, the child seat must be fastened with the lower  
anchoring points and the top tether.  
If ISOFIX child seats have semi-universal or vehicle-specific approval, a check must be made  
prior to use in order to find out whether the child seat has been approved for the vehicle. For  
this purpose, the child-seat manufacturer supplies the ISOFIX child seat with a list of vehicles  
for which the respective ISOFIX child seat has been approved. If necessary, contact the child  
seat manufacturer for an up-to-date list of vehicles.  
WARNING  
A child in a child seat on the rear bench seat can sustain fatal injuries if they play with  
lockable seat belts that are not in use.  
•
Always secure any lockable seat belts on the rear bench seat that are not in use.  
Securing child seats with a seat belt  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
It is permissible to fasten child seats with universal written on the orange label to the seats using  
the seat belt, but only on the seats marked in the table with a u.  
Weight class  
Front passenger seat  
Seats on the rear bench  
seat  
Group 0  
up to 10 kg  
u
u
u
u
u
u
u
u
u
u
Group 0+  
up to 13 kg  
Group 1  
9 to 18 kg  
Group 2  
15 to 25 kg  
Group 3  
22 to 36 kg  
Securing a child seat using the seat belt  
•
Read and follow the child seat manufacturer's instructions.  
•
When placing the child seat on the front passenger seat, push the seat back as far as possible  
and adjust the backrest to an upright position ⇒ Adjusting the seat position.  
•
•
Position the child seat on the seat according to the instructions given by the child seat  
manufacturer.  
Fasten the seat belt or guide it through the child seat as described in the child seat  
manufacturer's instructions.  
•
•
Ensure that the seat belt is not twisted.  
Insert the latch plate into the buckle for the appropriate seat and push it down until it locks  
securely with a click.  
•
In vehicles with lockable seat belts: pull the shoulder part of the belt all the way out and let the  
belt web roll up on the automatic belt retractor. The belt makes a clicking sound as it rolls up.  
•
•
•
The upper part of the belt must lie snugly and fully over the child seat.  
Pull the seat belt to check that the lower belt strap is locked and can no longer be pulled out.  
In vehicles with lockable seat belts: secure any seat belts that are not being used out of the  
reach of the child in the child seat, by guiding the belt behind the head restraint on the  
neighbouring seat. When doing this, ensure that the locking mechanism of the seat belt is not  
triggered! The belt should not make a clicking sound as it rolls up. Let the belt web roll up on the  
automatic belt retractor.  
Removing child seats  
Unfasten seat belts only when the vehicle is stationary ⇒  
.
•
•
Press the red button in the buckle. The latch plate is released and springs out.  
Guide the belt back by hand so that it rolls up easily, without twisting the seat belt and without  
damaging the trim.  
•
Remove the child seat from the vehicle.  
WARNING  
Unfastening seat belts while the vehicle is in motion can lead to severe or fatal injuries in the  
event of an accident or sudden braking or steering manoeuvre.  
•
Unfasten seat belts only when the vehicle is stationary.  
Securing child seats using lower anchoring points (ISOFIX, LATCH)  
Fig. 59 On vehicle seat: markings identifying the lower anchoring points for child seats  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Two retaining rings, the lower anchoring points, are fitted behind a recess on each outer rear seat.  
Overview of installation with ISOFIX  
The following table lists where and how ISOFIX child seats can be fastened at the lower anchoring  
points on the individual seats in the vehicle according to European Directive ECE-R 16.  
The body weight permissible for the child seat and the size class A to G are indicated on the label  
attached to child seats with universal or semi-universal certification.  
Group (weight class)  
Group 0: Group 0: up to Group 1: 9 to 18 kg  
up to 10  
kg  
10 kg  
Group 0+: up to  
13 kg  
Rear-facing  
(opposite to  
driving  
Rear-facing  
(opposite to  
driving  
Rear-facing  
(opposite to driving  
direction)  
Forward-facing  
(in driving  
direction)  
Direction of installation  
Size class  
direction)  
direction)  
F
G
C
D
E
C
D
A
B
B1  
Installation on the front  
passenger seat  
Seat without anchoring points, not attached with ISOFIX/LATCH  
Installation on seats on  
the rear bench seat  
IL-SU  
IL-SU  
IL-SU  
IUF/IL-SU  
X: Seat not suitable for securing an ISOFIX child seat from this group.  
IL-SU: Suitable seat for installing an ISOFIX child seat with semi-universal approval, refer to vehicle  
list from child seat manufacturer.  
IUF: Suitable seat for installation of an ISOFIX child seat with universal approval and securing with  
top tether.  
Child seats with fixed attachments  
Insert guides can be used to install a child seat with rigid attachments. Insert guides facilitate  
installation and protect the seat covers. The insert guides in some cases are part of the scope of  
supply for the child seat or can be obtained from your Volkswagen dealership. If necessary, the  
insert guides are latched onto the two anchoring points in the vehicle ⇒  
.
•
•
Observe the child seat manufacturer's instructions when fitting or removing the child seat ⇒  
.
Insert the child seat into the retaining rings ⇒ Fig. 59 in the direction of the arrow. The child seat  
must click securely into place.  
•
Pull on both sides of the child seat.  
Child seats with adjustable attachment belts  
•
Observe the child seat manufacturer's instructions when fitting or removing the child seat ⇒  
.
•
Position the child seat on the seat cushion and attach the hooks from the attachment belts onto  
the retaining rings ⇒ Fig. 59.  
•
•
Pull the attachment belts to ensure that they are equally taut. The child seat must fit snugly to  
the vehicle seat.  
Pull on both sides of the child seat.  
WARNING  
The lower anchoring points for the child seats are not fastening rings. Fit child seats to the  
lower anchoring points only.  
NOTICE  
•
•
In order to avoid permanent marks on the seats, the insert guides should be removed from  
the anchoring points when there is no child seat fitted to them.  
In order to avoid damage to the seat covers, the seats or the insert guides, the insert  
guides must always be removed from the anchoring points before folding the rear bench  
seat forwards.  
Securing child seats with the top tether  
Fig. 60 Example of a fastened top tether  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
•
Observe the instructions provided by the child seat manufacturer when fitting or removing the  
child seat ⇒  
.
•
•
Release the seat backrest and fold the backrest forwards slightly ⇒ Luggage compartment.  
Remove the head restraint located behind the child seat and stow it securely in the vehicle  
⇒ Adjusting the seat position.  
•
Guide the top tether of the child seat back between the backrest and the luggage compartment  
cover into the luggage compartment.  
•
•
Fold back the seat backrest and push it firmly to lock it in place.  
Attach the child seat to the lower anchoring points ⇒ Securing child seats using lower anchoring  
points (ISOFIX, LATCH).  
•
•
Fasten the top tether to the retaining rings in the luggage compartment ⇒ Fig. 60.  
Stretch the belt so that the child seat is positioned high on the backrest.  
Reinstall the head restraints after the child seat has been removed⇒ Adjusting the seat position.  
WARNING  
Child seats attached using the lower anchoring points and top tether must be fitted according  
to the instructions from the manufacturer. Failure to do so could lead to severe injuries.  
•
Never attach more than one top tether from a child seat to one retaining ring in the  
luggage compartment.  
•
•
Only use the specially fitted retaining rings when attaching the top tether.  
Never fasten the top tether to one of the fastening rings.  
Lights and vision  
Lights  

Related Topics

Adjusting the seat position
Seat functions
Seat belts
Airbag system
Child seats (accessories)

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