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Air conditioning system -> Heating, ventilating, cooling for Your Volkswagen Up 4 Door Second Generation (2019-2023)

If vehicles are travelling towards you in the same lane.  
If the surrounding vehicles are very dirty and therefore not very reflective.  
If there is a lot of dust.  
Air conditioning system  
Heating, ventilating, cooling  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Controls  
⇒ General information on the heating and fresh air system  
⇒ Information on the air conditioning system  
⇒ Vents  
⇒ Air recirculation mode  
Dust and pollen filter  
The dust and pollen filter reduces the level of impurities in the outside air entering the vehicle.  
The dust and pollen filter must be changed regularly to avoid impairing the performance of the air  
conditioning system.  
The dust and pollen filter must be changed more frequently than stated in the service schedule if  
the efficiency of the filter declines prematurely due to the vehicle being used in areas with high  
levels of air pollution.  
Additional information and warnings:  
Exterior views ⇒ Exterior views  
Volkswagen information system ⇒ Volkswagen information system  
Windscreen wiper/washer ⇒ Windscreen wiper and washer  
Cleaning and caring for the vehicle exterior ⇒ Caring for and cleaning the vehicle exterior  
WARNING  
Poor visibility through all windows increases the risk of collisions and accidents, which can  
cause serious injuries.  
Always ensure that all windows are free of ice, snow and mist to ensure good visibility.  
Maximum heat output, which is needed to defrost the windows as quickly as possible, is  
only available when the engine has reached its operating temperature. Do not start your  
journey until you have good visibility.  
Always ensure that the heating and fresh air system or the air conditioning system and the  
heated rear window are used correctly in order to have good visibility.  
Never use the air recirculation mode for an extended period. If the cooling system is  
switched off, the windows can mist up very quickly in air recirculation mode and reduce  
visibility considerably.  
Always switch off the air recirculation mode when it is not required.  
WARNING  
Stale air can quickly cause tiredness and lack of concentration in the driver, which in turn can  
cause collisions, accidents and serious injuries.  
Never switch off the blowers or switch on the air recirculation mode for an extended period  
as this prevents fresh air from entering the vehicle interior.  
NOTICE  
Switch off the air conditioning system if you suspect that it has been damaged. This can  
help to prevent further damage. The air conditioning system should be checked by a  
qualified workshop.  
Repairs to the air conditioning system require specialist knowledge and special tools.  
Volkswagen recommends using a Volkswagen dealership for this purpose.  
If the cooling system is switched off, the outside air that is drawn into the vehicle is not  
dehumidified. To prevent the windows misting over, Volkswagen recommends that you leave the air  
conditioning (compressor) switched on. Press the  
must light up.  
button. The indicator lamp in the button  
Maximum heat output, which is needed to defrost the windows as quickly as possible, is only  
available when the engine has reached its operating temperature.  
Keep the air intake slots in front of the windscreen free of snow, ice and leaves to ensure  
heating and cooling is not impaired, and to prevent the windows from misting over.  
Controls  
Fig. 112 In the centre console: rotary controls for the heating and fresh air system  
Fig. 113 In the centre console: air conditioning controls  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Button,  
control  
Additional information. Heating and fresh air system  
⇒ Fig. 112 and air conditioning system ⇒ Fig. 113.  
Temperature ①.  
...  
Turn the regulator to set the temperature as required.  
Blowers ②.  
Setting 0: blower and system switched off, setting 4: highest blower setting.  
Air distribution ③. Turn the control to direct the airflow exactly as required.  
Air conditioning system: slider for the air recirculation mode ⇒ Air  
recirculation mode.  
Heating and fresh air system: defrost function. Air distribution to the  
windscreen and the side windows around the exterior mirrors.  
Air conditioning system: defrost function. Air distribution to the windscreen  
and the side windows around the exterior mirrors. press the  
increase the blower level and switch the air recirculation mode ⇒ Air  
recirculation mode off, in order to remove condensation from the windscreen  
as quickly as possible.  
button,  
Air distribution to the upper body via the air vents in the dash panel.  
Air distribution to the footwell.  
Heating and fresh air system, air conditioning system: air distribution to the  
windscreen and in the footwell.  
Air conditioning system: Press the button to switch the cooling system on or  
off.  
Rear window heating  
The button for the rear window heating  
is located in the centre console. The rear window  
heating only functions when the engine is running and will switch off automatically after  
approximately 10 minutes.  
WARNING  
Stale air can quickly cause tiredness and lack of concentration in the driver, which in turn can  
cause collisions, accidents and serious injuries.  
Never switch off the blowers or switch on the air recirculation mode for an extended period  
as this prevents fresh air from entering the vehicle interior.  
General information on the heating and fresh air system  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The required interior temperature cannot be lower than the outside temperature as the heating and  
fresh air system cannot cool or dehumidify the air.  
Settings for optimal road visibility  
Set blower ⇒ Fig. 112② to level 1 or 2.  
Open and position all vents on the dash panel ⇒ Vents.  
Turn the air distribution controller ⇒ Fig. 112③ to the defrost position.  
Information on the air conditioning system  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The cooling system for the vehicle interior only works when the engine is running and the blower is  
switched on.  
The air conditioning system operates most effectively with the windows and the electric panorama  
sliding and tilting glass roof closed. However, if the vehicle has heated up after standing in the sun  
for some time, the air inside can be cooled more quickly by opening the windows and the electric  
panorama sliding and tilting glass roof for a short time.  
Settings for optimal road visibility  
Switching the cooling system on not only reduces the temperature of the vehicle interior, but also  
the humidity. This improves comfort for the vehicle occupants and prevents the windows from  
misting when the outside humidity is high.  
Switch off air recirculation mode ⇒ Air recirculation mode.  
Set the blowers to the required level.  
Open and position all vents on the dash panel ⇒ Vents.  
Turn the air distribution controller to the defrost position.  
Press the  
lights up.  
button to switch the cooling system on. The indicator lamp in the button  
The cooling system cannot be switched on  
The following criteria may prevent the cooling system from being switched on:  
The engine is not running.  
The blower is switched off.  
The air conditioning system fuse has blown.  
The ambient temperature is lower than approximately +2℃ (+36°F).  
The compressor has been temporarily switched off because the coolant temperature is too high.  
There is a different fault in the vehicle. The air conditioning system should be checked by a  
qualified workshop.  
Things to note  
If the humidity and temperature outside the vehicle are high, condensation can drip off the  
evaporator in the cooling system and form a pool underneath the vehicle. This is normal and does  
not indicate a leak.  
The windscreen may mist up after starting the engine due to residual humidity in the air  
conditioning system. Switch the defrost function on in order to clear the windscreen of condensation  
or mist as quickly as possible.  
Vents  
Fig. 114 In the dash panel: vents  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Vents  
The vents ⇒ Fig. 114① should be left open to ensure that the vehicle interior is sufficiently heated,  
ventilated and cooled.  
Press the vent ① to open it.  
Turn the panels to adjust the direction of the airflow.  
To ensure the best possible airflow to the side windows, open the individual air vent and turn to  
the defrost position in which the air vent engages.  
To close the vents, push the panels backs.  
Additional vents can be found in the middle of the instrument panel ⇒ Fig. 114, in the footwells  
and in the rear area of the vehicle interior.  
NOTICE  
Do not place any food, medicine or any other heat-sensitive items in front of the vents. Heat-  
sensitive food, medicine and other items could be either damaged or rendered useless.  
Air recirculation mode  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
General notes  
The air recirculation mode prevents outside air from entering the vehicle.  
If the outside temperature is very high, the manual air recirculation mode should be activated for a  
short time in order to cool the vehicle interior more quickly.  
If the air distribution control is set to  
, switch off the air recirculation mode ⇒  
.
Switching the air recirculation mode  
on and off  
Switching on: push the slider ⇒ Fig. 113④ all the way to the right.  
Switching off: push the slider ⇒ Fig. 113④ all the way to the left.  
WARNING  
Stale air can quickly cause tiredness and lack of concentration in the driver, which in turn can  
cause collisions, accidents and serious injuries.  
Never use the air recirculation mode for an extended period as no fresh air will enter the  
vehicle interior.  
If the cooling system is switched off, the windows can mist up very quickly in air  
recirculation mode and reduce visibility considerably.  
Always switch off the air recirculation mode when it is not required.  
NOTICE  
Do not smoke if the air recirculation mode has been selected. The smoke drawn into the  
cooling system can leave a residue on the evaporator and the dust and pollen filter, producing  
a permanent unpleasant odour.  
At the filling station  
Filling the tank  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Indicator lamps and fuel gauge  
⇒ Filling the tank with petrol  
⇒ Filling the tank with natural gas  
⇒ Capacities  
⇒ Checks when filling the tank  
The fuel cap is located at the rear right-hand side of the vehicle.  
Additional information and warnings:  
Exterior views ⇒ Exterior views  
Fuel ⇒ Fuel