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At the filling station -> Fuel for Your Volkswagen Up 4 Door Second Generation (2019-2023)

equipment, service fluids and unsuitable tools are not available ⇒ Preparation for working in the  
engine compartment! The work should be carried out by a qualified workshop if you are  
uncertain. Please ensure that the following are checked regularly, preferably every time you fill  
the tank:  
Windscreen washer fluid level Windscreen wiper and washer  
Engine oil level Engine oil  
Engine coolant level Coolant  
Brake fluid level Braking, stopping and parking  
Tyre pressure Wheels and tyres  
Vehicle lighting necessary for traffic safety:  
- Turn signals  
- Side lights, dipped beam headlights and main beam headlights  
- Tail light cluster  
- Brake lights  
- Rear fog light ⇒ Lights  
Information on changing bulbs ⇒ Changing bulbs.  
Fuel  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Petrol  
⇒ Natural gas  
Different engines require different fuels. The factory-fitted sticker on the inside of the tank flap  
indicates the fuel type that is required for your particular vehicle.  
Volkswagen recommends using low-sulphur or sulphur-free fuels, to help reduce fuel consumption  
and prevent damage to the engine.  
If the engine is not running smoothly or begins to judder, this can indicate poor or inadequate fuel  
quality, e.g. water in the fuel. If these symptoms appear, reduce the vehicle speed immediately and  
drive to the nearest qualified workshop at medium engine speeds, avoiding high engine loading. If  
these symptoms occur immediately after the vehicle has been refuelled, switch the engine off as  
soon as it is safe to do so and seek expert assistance. This can help to prevent further damage.  
Additional information and warnings:  
⇒BookletService schedule,  
Filling the tank ⇒ Filling the tank  
Engine management and exhaust system ⇒ Engine management system and exhaust  
purification system  
WARNING  
Incorrect handling of fuel can cause explosions, fire and serious burns and injuries.  
Fuel is highly explosive and inflammable.  
Never handle fuel near open flames, sparks or glowing matter (e.g. cigarettes).  
Keep naked flames, hot parts and sparks at a safe distance.  
Switch off your mobile telephone or two-way radio when dealing with fuel. Electromagnetic  
radiation can generate sparks which can in turn start a fire.  
Avoid electrostatic discharge and electromagnetic radiation in the direct vicinity of fuels.  
Never spill fuel in the vehicle or in the luggage compartment.  
Comply with any relevant safety information and legislation concerning the handling of  
fuels.  
Petrol  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Petrol types  
Vehicles with a petrol engine must be run on unleaded petrol in compliance with the European  
standard EN 228 or DIN 51626-1 ⇒  
be used for refuelling.  
. Fuels with a maximum ethanol content of 10% (E10) can  
Petrol types are categorised according to their octane number, e.g. 91, 95, 98 or 99 RON (RON =  
Research Octane Number). The vehicle may be filled with petrol that has a higher octane number  
than the engine requires. However, this does not provide any advantage in terms of fuel  
consumption or engine output.  
Volkswagen recommends using fuel with a low sulphur content or sulphur-free fuel for petrol  
engines in order to achieve reduced fuel consumption.  
Petrol additives  
The quality of petrol influences the running properties, performance and service life of the engine.  
This is why the vehicle should be refuelled with good quality petrol that has only non-metallic  
additives pre-added by the petroleum industry. These petrol additives help to prevent corrosion,  
keep the fuel system clean, and prevent the build-up of deposits in the engine.  
If good quality petrol containing non-metallic additives is not available, or if engine problems arise,  
the necessary petrol additives must be added to the petrol when refuelling ⇒  
.
Not all petrol additives are effective. The use of unsuitable petrol additives can cause considerable  
damage to the engine and catalytic converter. Metallic additives should be avoided at all times.  
Petrol additives on sale that are intended to improve knock resistance or increase the octane  
number can also contain metallic additives ⇒  
.
Volkswagen recommends genuine Volkswagen or Audi fuel additives for petrol engines. These  
additives and information on how to use them are available from your Volkswagen dealership.  
Natural gas engines  
Run the petrol tank empty every 6 months until the indicator lamp  
maintain the required system function for petrol mode and fuel quality.  
lights up. This is necessary to  
NOTICE  
Before filling up with petrol, check whether the fuel corresponds to the vehicle's  
requirements according to the fuel standard information at the pump.  
Only use fuel that complies with EN 228 or DIN 51626-1 and has the correct octane  
number. Otherwise, the engine and the fuel system can suffer considerable damage. The  
engine can also lose power or fail.  
The use of unsuitable petrol additives can cause considerable damage to the engine and  
catalytic converter.  
If, in an emergency, you have to use petrol with an octane number lower than the  
recommended number, drive at medium engine speeds and avoid high engine loading.  
Avoid high engine speeds and heavy engine loads. Failure to do so can result in engine  
damage. Fill the tank with petrol with the correct octane number as soon as possible.  
Fuels that are identified at the fuel pump as containing metallic additives may not be used.  
LRP fuel (lead replacement petrol) also contains high concentrations of metallic additives.  
Risk of engine damage!  
Just one tankful of leaded fuel, or fuel containing other metallic additives, can seriously  
impair the efficiency of the catalytic converter and can also cause considerable damage to  
the catalytic converter and engine.  
Natural gas  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Natural gas  
Natural gas can be delivered in compressed or liquefied form.  
Liquefied Natural Gas (LNG) is produced by rapid cooling of the natural gas. This decreases the  
volume considerably in comparison to Compressed Natural Gas (CNG). A vehicle equipped with a  
natural gas engine may not be refilled directly with liquefied natural gas as the gas would expand  
too much once in the tank in the vehicle.  
Vehicles fitted with a natural gas engine may therefore only be refilled and driven using  
compressed natural gas ⇒  
.
Natural gas quality and consumption  
Natural gas is available in two grades: H-gas and L-gas.  
H-gas has a higher calorific value and a lower nitrogen and carbon dioxide content. The higher the  
calorific value of the natural gas the lower the levels of consumption.  
The calorific value and the nitrogen or carbon dioxide values may, however, vary within one quality  
group. For this reason, the vehicle consumption may vary when using natural gas of the same  
quality.  
The vehicle engine management will automatically adapt to the different natural gas qualities. Both  
natural gas qualities can therefore be mixed in the fuel tank. You do not need to empty the tank  
before refuelling with a different grade.  
Natural gas  
The vehicle can run on natural gas. Further information is available from your local Volkswagen  
dealership.  
Safe handling of natural gas  
If you can smell gas or think there may be a leak in the natural gas system ⇒  
:
Stop the vehicle immediately.  
Switch off the ignition.  
Open all the doors to fully ventilate the vehicle.  
Extinguish cigarettes immediately.  
Remove items that could cause sparks or fire from the vehicle or switch them off.  
Do not drive on if you can still smell gas.  
Seek expert assistance. Have the fault rectified.  
WARNING  
Ignoring the smell of gas in the vehicle or when refuelling can cause serious injuries.  
Take any necessary action.  
Leave the area of risk.  
Contact the emergency services if necessary.  
WARNING  
Your vehicle is not suitable for use with Liquefied Natural Gas and must not be filled up or  
driven with Liquefied Natural Gas. Liquefied Natural Gas can cause an explosion in the  
natural gas tank and serious injuries as a consequence.  
Have the natural gas system checked regularly according to the service schedule by a  
qualified workshop.  
Cleaning and maintenance  
In the engine compartment  
Preparation for working in the engine compartment  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Preparing the vehicle for working in the engine compartment  
⇒ Opening and closing the bonnet  
Always park the vehicle on a level and stable surface before carrying out any work in the engine  
compartment.  
The engine compartment of a motor vehicle is a hazardous area. Never carry out any work on the  
engine or in the engine compartment if you are not familiar with the requisite procedures and  
general safety requirements, or if you only have access to incorrect operating equipment, service  
fluids, and unsuitable tools ⇒  
. The work should be carried out by a qualified workshop if you are  
uncertain. Serious injuries can be caused if work is carried out incorrectly.  
Additional information and warnings:  
Exterior views ⇒ Exterior views  
Windscreen wiper/washer ⇒ Windscreen wiper and washer  
Starting and stopping the engine ⇒ Starting and stopping the engine  
Brake fluid ⇒ Braking, stopping and parking  
Checks when filling the tank ⇒ Filling the tank  
Engine oil ⇒ Engine oil  
Engine coolant ⇒ Coolant  
Battery ⇒ Vehicle battery  
Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs  
and renewal of parts