Get Emergency assistance Guide for Audi A5 4 Door Third Generation (2025-2026)

Emergency assistance

►

Applies to: Coupe/Sportback: To remove the

cargo floor completely, pull it toward the rear

using the plastic handle 2 .

Applies to: vehicles with spare tire: Turn the

handle counter-clockwise and remove the spare

tire.

Emergency assistance

General information

►

In the event of a breakdown, park the vehicle as

far as possible from moving traffic. In the event

of a flat tire, park the vehicle on a level surface.

If you are on a steep hill, be especially careful.

Applies to: coupe: Unhook the cargo floor again

before closing the luggage compartment lid.

►

Set the parking brake.

►

Turn on the emergency flashers.

Have all passengers exit the vehicle. They

should move to a safe place, for example be-

hind a guard rail.

Depending on vehicle equipment, the vehicle tool

kit, tire mobility kit, and compressor may be lo-

cated under another cover that is secured with a

handwheel.

►

Applies to: vehicles with vehicle jack in the stor-

age bag: The bag with the vehicle jack is secured

to the tie-downs in the luggage compartment

and must be secured to the tie-downs again after

using it.

WARNING

Follow the steps listed above. This is for your

own protection and for the safety of other

road users.

WARNING

Equipment

Applies to: vehicles with vehicle jack in the storage bag

Vehicle tool kit, tire mobility kit, and

vehicle jack

Applies to: vehicles with the vehicle tool kit, tire mobility kit,

and vehicle jack

A vehicle jack that is unsecured, incorrectly se-

cured, or not secured in the luggage compart-

ment may slide out of place when braking,

turning, or in an accident, which increases the

risk of injuries to persons in the vehicle. To re-

duce the risk of an accident, never transport

the vehicle jack without securing it.

Tips

– In some vehicles, the rear compartment

may not open.

– The vehicle jack in your vehicle is mainte-

nance-free.

Fig. 172 Luggage compartment: cargo area floor

Tire mobility kit

The vehicle tool kit, vehicle jack, tire mobility kit,

and compressor are stored in the luggage com-

partment under the cargo floor.

Preparation

Applies to: vehicles with tire mobility kit

►

Applies to: Coupe/Sportback: To open the front

►

Read and follow the important safety precau-

tions ðpage 285.

Set the parking brake.

Select the “P” position.

Check if a repair with the tire mobility kit is pos-

sible ðpage 286.

compartment, lift the cargo floor by the strap

1 .

To open the rear compartment, lift the cargo

floor by the plastic handle 2 .

►

Applies to: coupe: Engage the plastic handle

in the luggage compartment seal.

2

285

Emergency assistance

Using the tire mobility kit

Applies to: vehicles with tire mobility kit

– Seek medical attention immediately if an al-

lergic reaction occurs.

– Keep the tire sealant away from children.

– In vehicles with a tire pressure monitoring

system*, using tire sealant can result in an

incorrect display or a system malfunction.

Drive carefully to the nearest authorized

Audi dealer or authorized Audi Service Facili-

ty.

For the sake of the environment

 Batteries and electrical/electronic devices

must be disposed of in an environmentally

safe manner ðpage 310, Disposal instruc-

tions.

Fig. 173 Tire: tire damage that cannot be repaired

The tire repair is only meant for temporary use.

Change the damaged tire as soon as possible

ð

.

Tips

If the tire is pierced by an object such as a nail, do

not remove the object from the tire.

– If sealant leaks, allow it to dry in place. You

can then peel it off like a sticker.

– Note the expiration date on the sealant bot-

tle. Replace the tire sealant at an author-

ized Audi dealer or authorized Audi Service

Facility.

The tire mobility kit can be used at temperatures

as low as -4 °F (-20 °C).

The tire mobility kit must not be used:

– If the tire has cuts or punctures that are larger

than 0.16 inch (4 mm) 1 ðfig. 173

– Radio reception can be interrupted when

operating the compressor.

– If the rim is damaged

– If you have driven with very low tire pressure or

without air in the tire

2

– Follow the legal regulations that are appli-

cable in the country where you are operat-

ing the vehicle.

3

See an authorized Audi dealer or authorized Audi

Service Facility for assistance in these cases.

WARNING

– Please note that the tire mobility kit cannot

be used in all situations, and that it may on-

ly be used temporarily.

– The tire sealant must not come in contact

with skin, eyes, or clothing.

– If tire sealant comes into contact with your

eyes or your skin, thoroughly rinse the af-

fected area immediately with clean water.

– Do not inhale the fumes.

– If you swallow any of the tire sealant, thor-

oughly rinse your mouth immediately and

drink a lot of water. Do not induce vomiting.

Seek medical attention immediately.

– Change your clothing immediately if it

comes into contact with tire sealant.

286

Emergency assistance

Inflating a tire

Repairing tires

Applies to: vehicles with tire mobility kit

►

Move the switch 8 ðfig. 175 on the compres-

sor into position I.

►

Inflate the tire to between 29 psi (200 kPA) and

36 psi (250 kPA) and read the pressure on the

gauge.

If this tire pressure is not reached, remove the

filler hose. Drive slowly approximately 33 feet

(10 m) forward or in reverse so that the sealant

can be distributed in the tire. Inflate the tire

again ð

.

Fig. 174 Components of the tire mobility kit

WARNING

– Read and follow the manufacturer's safety

precautions on the compressor and in the

instructions on the bottle of sealant.

– If a tire pressure of 29 psi (200 kPA) cannot

reached after inflating for 10 minutes, then

the tire is too severely damaged. Do not

continue driving.

– If the tire cannot be repaired with the tire

sealant, see an authorized Audi dealer or au-

thorized Audi Service Facility for assistance.

Fig. 175 Tire mobility kit connection

Requirement: the tire mobility kit must be laid

out and ready for use ðpage 285.

Tips

Do not operate the compressor for more than

ten minutes continuously, or it can overheat.

Once the compressor has cooled, you can con-

tinue to use it.

Setting up the tire mobility kit

►

Take the connector 3 and pressure hose

4

from the bottom of the housing.

►

Install one end of the pressure hose 4 all the

way into the socket 5 of the compressor by

turning it clockwise . Install the other end on

Completing

Applies to: vehicles with tire mobility kit

1)

the flange 6 of the tire sealant bottle 1 .

Insert the sealant bottle with the flange at the

bottom into the opening 2 on the compressor.

Remove the valve cap from the faulty tire.

►

Affix the sticker that says "max. 50 mph (max.

80 km/h)" that is provided with the tire mobili-

ty kit within your field of vision.

Stop the vehicle after driving for about 10 mi-

nutes and check the tire pressure.

If the tire pressure is lower than 19 psi (130

kPA), then the tire is too severely damaged. Do

not continue driving.

►

Connect the filler hose 9 to the valve

ðfig. 175.

7

►

Connect the plug 3 ðfig. 174 to an outlet in

the vehicle.

Turn on the ignition.



1)

The compressor may look different. However, the way it is

operated is generally the same.

287

Emergency assistance

Removing the caps

WARNING

Pay attention to the following after repairing

a tire:

– Do not drive faster than 50 mph (80 km/h).

– Avoid hard acceleration or braking and driv-

ing fast around curves.

– The vehicle may become more difficult to

control.

– If the tire is too severely damaged, see an

authorized Audi dealer or authorized Audi

Service Facility for assistance.

Fig. 176 Wheel: wheel bolts with caps

►

Slide the plastic clip from the vehicle tool kit

onto the cap until it engages ðfig. 176.

Remove the cap using the plastic clip.

For the sake of the environment

You can give the used tire sealant bottle to an

authorized Audi dealer or authorized Audi

Service Facility for disposal.

►

Loosening the wheel bolts

Tips

Remember to obtain a new bottle of sealant

from an authorized Audi dealer or authorized

Audi Service Facility after repairing a tire.

Changing a tire

Preparation

You must complete the preparation before

changing a tire.

Fig. 177 Wheel: loosening the wheel bolts

►

Read and follow the important safety precau-

tions ðpage 285.

Set the parking brake.

Select the “P” position.

When towing a trailer: disconnect the trailer

from your vehicle.

Lay out the vehicle tool kit ðpage 285 and the

spare tire ðpage 291.

►

Slide the wheel wrench* from the vehicle tool

kit all the way onto the wheel bolt.

►

Turn the wheel bolt approximately one turn to

the left. To achieve the required torque, hold

the end of the wheel wrench*. If the wheel bolt

will not loosen, press carefully on the wheel

wrench* with your foot. Hold onto the vehicle

securely while doing this and make sure your

footing is stable.

►

Turn off the ignition.

WARNING

The vehicle must also be secured to prevent it

from rolling when using the vehicle jack*. Use

suitable objects to block the front and back of

the wheel that is diagonal from the wheel

with the flat tire.

To reduce the risk of an accident, only loosen

the wheel bolts gently one turn before raising

the vehicle with the vehicle jack*.

288

Emergency assistance

Raising the vehicle

Applies to: vehicles with vehicle jack

WARNING

– To reduce the risk of injury, make sure no

one is in the vehicle before raising it.

– Make sure the vehicle jack is stable. The risk

of injury is increased when the ground is

slippery or soft, because the vehicle jack

could slide or sink.

– Only raise your vehicle with the vehicle jack

provided by the factory. If you use a vehicle

jack designed for another vehicle, your vehi-

cle could slip and cause injury.

Fig. 178 Sill panels: markings

– Position the vehicle jack only at the desig-

nated mounting points on the side sill and

align the jack. Otherwise, the vehicle jack

could slip and cause an injury if it does not

have sufficient hold on the vehicle.

– To reduce the risk of injury, do not raise any

other vehicles or other loads using the vehi-

cle jack provided by the factory.

– To reduce the risk of an accident, never start

the engine when the vehicle is raised.

– To reduce the risk of injury, no work should

be performed under the vehicle while it is

raised.

Fig. 179 Sill: positioning the vehicle jack

►

Place the vehicle jack from the vehicle tool kit

on a firm surface. Use a flat, stable support if

necessary. On a slippery surface such as tile,

you should use a non-slip pad such as a rubber

Note

Do not lift the vehicle by the sill. Position the

vehicle jack only at the designated mounting

points on the side sill. Otherwise, your vehicle

could be damaged.

mat ð

.

►

Find the marking on the sill that is closest to

the tire that will be changed ðfig. 178. Behind

the marking, there is a lifting point on the side

sill for the vehicle jack.

Turn the handwheel to raise the vehicle jack un-

der the lifting point on the side sill until the

bracket on the jack 1 completely covers the

notch on the vehicle.

Align the vehicle jack so the bracket 1 covers

the notch and the base 2 is flat on the ground.

The base 2 must be directly under the mount-

ing point 1 .

►

Mount the crank on the vehicle jack: insert the

crank into the opening on the handwheel. Turn

the crank to the left or right to secure it.

Continue raising the vehicle jack with the crank

until the wheel lifts off the ground slightly.

289

Emergency assistance

►

Install the wheel bolts and tighten them gently

using the hex socket.

Remove the alignment pin and tighten the re-

maining wheel bolt.

Carefully lower the vehicle using the vehicle

jack*.

Tighten the wheel bolts in a diagonal pattern

using the wheel wrench*.

Removing and installing a wheel

WARNING

– Read and follow the important information

and notes under ðpage 261.

Fig. 180 Wheel: internal hex socket to turn the wheel

bolts

– Never use the hex socket in the screwdriver

handle or the hex socket wrench with the

ratchet to loosen or tighten the wheel bolts.

This increases the risk of an accident, be-

cause you will not be able to achieve the cor-

rect tightening specification.

Note

When removing or installing the wheel, the

rim could hit the brake rotor and damage the

rotor. Work carefully and have a second per-

son help you.

Fig. 181 Wheel: alignment pin in the top hole

Removing a wheel

►

Remove the top wheel bolt completely using

Unidirectional tires

the hex socket in the screwdriver handle from

the vehicle tool kit ðfig. 180 and place it on a

clean surface.

A unidirectional tire profile is identified by arrows

on the tire sidewall that point in the running di-

rection. You must always maintain the specified

running direction. This is necessary to ensure the

tire's optimal performance in regard to adhesion,

running noise, and friction, and to reduce the risk

of hydroplaning.

►

Then install the alignment pin from the vehicle

tool kit by hand in the empty wheel bolt hole

1)

ðfig. 181

.

►

Remove the rest of the wheel bolts.

Remove the wheel ð . The alignment pin re-

mains in the hole while doing this.

To benefit fully from the advantages of the uni-

directional tire design, you should replace faulty

tires as soon as possible and restore the correct

running direction on all of the tires.

Installing a wheel

Read the directions on ðpage 290 when instal-

ling unidirectional tires.

►

Make sure that the wheel bolts and the threads

Finishing

in the wheel hub are clean, loosen/tighten easi-

ly, and are free of oil and grease.

Slide the wheel on over the alignment pin ð

►

Reinstall any covers on the wheel bolts that

were removed.

►

.



1)

Applies to: vehicles with ceramic brake rotors*: Use a sec-

ond alignment pin* from the vehicle tool kit for the lowest

hole according to the steps described for the first align-

ment pin.

290

Emergency assistance

►

Store the vehicle tool kit in its designated

place.

If the removed wheel does not fit in the spare

wheel well, store it securely in the luggage

compartment ðpage 87.

Check the tire pressure on the installed wheel

as soon as possible.

Correct the tire pressure and store it in the MMI

ðpage 274 or ðpage 276.

The wheel bolts must be tightened to 90 ft lbs

(120 Nm). Have them checked as soon as possi-

ble with a torque wrench. Drive carefully until

then.

Have the faulty wheel replaced as soon as pos-

sible.

– Do not drive faster than 50 mph (80 km/h)

with a compact spare tire. Driving faster

than that increases the risk of an accident.

– To reduce the risk of an accident, avoid hard

acceleration or braking and driving fast

around curves with the compact spare tire.

– To reduce the risk of an accident, never drive

with more than one compact spare tire.

– Normal summer or winter tires must not be

mounted on the compact spare wheel rim.

►

Note

Secure the spare tire in the spare tire well us-

ing the handwheel in order to reduce the risk

of damage to other components.

►

Space-saving spare tire

Jump starting

Applies to: vehicles with space-saving spare tire (compact

spare tire)

Preparation

The spare tire is intended for short-term use on-

ly. Have the damaged tire checked and replaced if

necessary by an authorized Audi dealer or author-

ized Audi Service Facility as soon as possible.

You should only perform the following steps if

you have the necessary technical knowledge and

tools.

If the engine does not start because the vehicle

battery is drained, you can jump start your vehi-

cle using another vehicle. Jump start cables are

needed to do this.

There are some restrictions on the use of the

compact spare tire. The compact spare tire has

been designed specifically for your type of vehi-

cle. Do not replace it with the spare tire from an-

other type of vehicle.

Both vehicle batteries must have 12 volt nominal

voltage. The voltage capacity (Ah) of the vehicle

battery that is giving power must not be less

than the capacity of the drained vehicle battery.

The compact spare tire is located in the luggage

compartment under the cargo floor ðpage 285.

The tire pressure must be adjusted to a specified

value listed on the tire pressure sticker

ðpage 265, fig. 171.

Jump start cable

Only use a jump start cable with a large enough

diameter. Note the manufacturer's specifica-

tions.

Snow chains

For technical reasons, the use of snow chains on

the compact spare tire is not permitted.

Only use a jump start cable with insulated termi-

nal clamps.

If you have to drive with snow chains and a front

tire fails, mount the spare tire in place of a rear

tire. Install the snow chains on the rear tire that

you removed, and install that in place of the

front tire that failed.

Positive cable - usually red.

Negative cable - usually black.

WARNING

– A drained battery can freeze at tempera-

tures around 32 °F (0 °C). To reduce the risk

of an explosion and chemical burns, thaw a

frozen battery immediately, before

WARNING

– After installing a spare tire, the tire pressure

must be checked as soon as possible.



291

Emergency assistance

connecting jump start cables. After jump

starting the vehicle, drive to an authorized

Audi dealer or authorized Audi Service Facili-

ty immediately to have the vehicle battery

checked.

– Read the warnings when working in the en-

gine compartment ðpage 237.

– Handling the jump start cables incorrectly

may cause the vehicle battery to explode

and result in serious injuries.

Fig. 183 Connecting the jump start cables

The jump start cable connections are located in

the engine compartment.

Note

Jump start cables can cause considerable

damage to the vehicle electrical system if

they are connected incorrectly.

Follow the information about the vehicle battery

ðpage 249.

Connecting the positive cable (red) to the

positive terminal

Tips

– There must be no contact between the

vehicles, or else voltage could flow when

connecting the positive terminal and drain

the vehicle battery of the vehicle providing

the jump start.

►

Open the cover on the positive terminal

ðfig. 182.

1. Attach one end of the positive cable (red) to

the jump-start pin 1 ðfig. 183 on your vehi-

cle.

2. Attach the other end of the positive cable

(red) to the positive terminal 2 on the pow-

er source.

– The drained vehicle battery must be con-

nected correctly to the electrical system.

– Turn off electrical equipment that is not

needed.

Connecting the negative cable (black) to the

negative terminal

Jump starting

3. Attach one end of the negative cable (black)

to the negative terminal 3 on the power

source.

Both jump start cables must be connected in the

correct order.

4. Attach the other end of the negative cable

(black) to the jump-start pin 4 on the vehi-

cle.

Starting the engine

►

Start the engine in the vehicle giving the charge

and let it run at idle.

►

Now start the engine in your vehicle, which has

the drained battery.

►

If the engine does not start, stop the starting

Fig. 182 Engine compartment: connectors for jump start

cables or a charger

procedure after 10 seconds and then repeat it

after approximately 30 seconds.

►

Turn on the rear window defogger in your vehi-

cle in order to reduce any voltage peaks that

may occur when disconnecting the jump start

cables. The headlights must be turned off.



292

Emergency assistance

►

With the engines running, remove the cables in

reverse order of the way they were installed.

Close the cover on the positive terminal.

cumstances. Inexperienced persons should not

tow a vehicle.

Notes on towing

When the engine is stopped, the transmission

will not be sufficiently lubricated if traveling at

high speeds and long distances:

WARNING

– Never connect the jump start cable directly

to your vehicle battery. Only use the connec-

tions in the engine compartment.

– The maximum permitted towing speed is 30

mph (50 km/h).

– Do not touch the non-insulated parts of the

terminal clamps. The cable must also not

come into contact with vehicle components

that conduct electricity when it is connected

to the positive vehicle battery terminal. This

can cause a short circuit.

– The maximum permitted towing distance is 30

miles (50 km).

Additional information on towing with a tow

truck

The vehicle may only be towed with the front axle

raised. Do not wrap any chains or cables around

the brake lines.

– The plugs on the battery cells must not be

opened.

– Keep ignition sources (such as open flames,

burning cigarettes, etc.) away from the vehi-

cle batteries to reduce the risk of an explo-

sion.

Tow bar and towing cable

The vehicle can be towed with a tow bar or tow-

ing cable. Both persons involved should be famil-

iar with the special considerations when towing,

especially when using a towing cable.

– Route the jump start cables so they cannot

get caught in the moving parts in the other

vehicle's engine compartment.

Always make sure the traction force does not ex-

ceed the permitted level and there are no shock

loading conditions. There is always the risk of the

coupling becoming overloaded when driving off-

road.

Note

Please note that the connecting process previ-

ously described for the jump start cables is in-

tended for when your vehicle is being jump

started.

For the most safety and security, drive with a tow

bar. You should use a towing cable only if a tow

bar is not available. Use a towing cable made of

synthetic elastic cable or a cable made of similar

elastic material.

Tips

Make sure that the connected jump start ca-

bles have sufficient contact with metal.

WARNING

Towing

– Towing highly increases the risk of an acci-

dent, for example from colliding with the

towing vehicle.

General information

You should only perform the following steps if

you have the necessary technical knowledge and

tools.

– To reduce the risk of an accident, do not al-

low anyone to remain inside the vehicle

when it is being transported by a tow truck

or a special transporter.

Towing requires a certain amount of practice.

Audi recommends contacting a towing company

to have the vehicle transported.

– Never secure the tow bar or towing cable to

parts of the vehicle’s axles or suspension.

These could be damaged, resulting in acci-

dents and serious injuries.

You should only have your vehicle towed by an-

other vehicle when disabled in exceptional cir-



293

Emergency assistance

Vehicle being towed (rear)

Note

►

Make sure the ignition is turned on so that the

– If normal towing methods are not possible,

for example if the transmission is faulty or if

the towing distance is greater than 30 miles

(50 km), then transport the vehicle on a

special carrier.

steering wheel is not locked and so that you can

use the turn signals, the horn, and the wind-

shield wipers if needed ð

.

►

The full functionality of the brake booster and

power steering may not be available. You would

then need to use more force to steer and brake

the vehicle.

– If the vehicle is towed by a tow truck at the

axle that is not permitted, this can cause se-

vere damage to the transmission.

►

Release the parking brake ðpage 108.

Select the “N” position.

Make sure the towing cable is always taut.

– The vehicle must not be tow started for

technical reasons.

Tips

WARNING

– If the power supply is interrupted, then it

will not be possible to move the selector out

of the "P" position. The parking lock must

be released using the manual release before

towing the vehicle ðpage 102.

– Never tow a vehicle using a tow bar or tow-

ing cable if the vehicle does not have electri-

cal power.

– If the vehicle loses power while it is being

towed, stop towing the vehicle immediately

and consult an authorized Audi dealer or

qualified repair facility.

– Turn off Audi pre sense* ðpage 159 when

loading the vehicle onto a vehicle carrier,

train, ship, or other type of transportation,

or when towing the vehicle. This can prevent

an undesired intervention from the pre

sense* system.

Rear towing eye

– Follow the local legal regulations for tow-

ing.

Towing

Read and follow the important information on

ðpage 293.

Preparations

Fig. 184 Rear bumper: installing the towing eye

►

Only secure the towing cable or tow bar at the

designated towing eye ðpage 294.

►

Make sure the towing cable is not twisted. Oth-

erwise it could disconnect from the towing eye

while towing.

►

Turn on the emergency flashers in both vehicles

ðpage 57. However, do not do this if it prohib-

ited by law.

Towing vehicle (front)

►

Start driving only once the towing cable is taut.

Press the brake pedal very carefully.

Applies to: RS models

Fig. 185 Rear bumper: installing the towing eye

►

Avoid sudden braking or driving maneuvers.

The threaded opening for the towing eye is locat-

ed on the right rear of the bumper.



294

Emergency assistance

►

Remove the towing eye from the vehicle tool kit

ðpage 285.

Press the cap inward with brief, strong pressure

ðfig. 184 or ðfig. 185. The cap will loosen

from the bumper.

►

Tighten the towing eye as far as it will go into

the mount. Use a suitable object to tighten the

towing eye completely and securely in the

mount.

After using, place the towing eye back in the ve-

hicle tool kit.

WARNING

If the towing eye is not tightened all the way

when installing, the threads may be pulled

out when towing the vehicle and result in an

accident.

Tips

Depending on the model, the shape of the cap

can vary.

295

Emergency assistance for Your Audi A5 4 Door Third Generation (2025-2026)

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