Audi connect
Tips
Note
The name of the Wi-Fi hotspot and the Blue-
tooth name are automatically compared
when there are changes.
Always follow the information found in ð in
General information on page 206.
Tips
1)
– Depending on the country, you may be able
to use the myAudi app or .
– Depending on the country, there may be re-
strictions on the use of data plans (such as
mobile phone service providers) when driv-
ing in other countries.
Data plans
Applies to: vehicles with Audi connect
Data plans must be purchased in order to use cer-
tain services ð
page 206.
in General information on
You can purchase data plans at .
– If selling your vehicle, you should delete the
vehicle from the customer portal for the
mobile phone service provider to avoid be-
ing charged for additional purchases.
WARNING
Always follow the information found in ð
in General information on page 206.
Troubleshooting
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some trouble-
shooting options. They depend on vehicle equip-
ment.
Problem
Solution
Some Audi connect Infotainment services must be activated or
Audi connect Infotainment serv-
ices: individual Audi connect Info- configured through your personal myAudi account before using
tainment services are grayed out or them for the first time. You can find detailed information online
not available.
at .
Wi-Fi hotspot: it is not possible to Check if Wi-Fi hotspot is activated in the MMI ðpage 210.
connect through Wi-Fi.
Delete all existing Wi-Fi connections on your mobile device and
restart it.
1)
Not available in every market.
211
English 
