Audi connect for Your Audi Rs Q8 SUV First Generation (2020-2026)

Audi connect  
may be charged for this service, especially if  
you are using the system abroad. We there-  
fore strongly recommend that you use an  
unlimited data plan. For more information,  
contact your service provider.  
Audi connect  
General information  
Applies to: vehicles with Audi connect  
The following functions may be available depend-  
ing on your country and the vehicle’s equipment:  
In certain cases, the data connection for the  
Wi-Fi hotspot is established via the SIM card  
of your Wi-Fi device as a substitute. This de-  
pends on the configuration of your Wi-Fi de-  
vice and operating system. Depending on  
your network provider, this may incur charg-  
es, especially if you are using the system  
abroad. We therefore strongly recommend  
that you use an unlimited data plan. For fur-  
ther information, contact your mobile net-  
work service provider or refer to the operat-  
ing instructions for your Wi-Fi device.  
Please note that it is your responsibility to  
take precautions regarding data protection,  
anti-virus protection and protection against  
loss of data on mobile devices used, for ex-  
ample, to connect to the internet via the  
Wi-Fi hotspot.  
Audi connect infotainment  
Audi connect vehicle control services  
Audi connect apps  
WARNING  
Only use Audi connect services and the Wi-Fi  
hotspot when the traffic conditions allow  
you to do so safely – risk of accident! Please  
see ðpage 26, Notes on traffic safety.  
Mobile devices, tablet and laptop computers  
and devices of a similar weight can only be  
operated safely when the vehicle is station-  
ary. Like any loose object, they can be cata-  
pulted through the vehicle in an accident  
and cause serious injuries. Always make sure  
that such devices are securely stowed while  
you are driving. Please also observe the  
safety warnings in the chapter on  
In areas with poor GPS reception or outside  
the area covered by your mobile network  
service provider, some functions/services  
may not be able to send/receive data and  
may be restricted or unavailable.  
ðpage 80.  
CAUTION  
Applies when using the embedded SIM card:  
With a small number of exceptions, the da-  
ta connection costs for Audi connect info-  
tainment services are included in the price  
of Audi connect infotainment during the li-  
cence period. Please note that costs can be  
incurred if certain services are used. This ap-  
plies, for example, to online radio/podcasts,  
additional online data or internet connec-  
tions and services which use the Wi-Fi hot-  
spot. These internet connections and serv-  
ices require additional paid data plans, de-  
pending on the country you are in  
Note  
The availability of the services depends on  
the licence period.  
Audi only enables you to access third party  
services via the MMI and accepts no respon-  
sibility for the content or availability of the  
services.  
The latest mobile phone standards are not  
available for use in all countries. For further  
information, please consult an Audi dealer  
or your mobile network service provider.  
The availability, scope, provider and price of  
the services offered can vary, as can the way  
in which the services are displayed on the  
screen. These variations depend on your  
country, model, model year, device and mo-  
bile phone contract.  
ðpage 258. For more information, please  
refer to my.audi.com.  
Applies when using your own mobile  
phone’s SIM card via Wi-Fi: If you use your  
own SIM card, all data connections for all  
Audi connect infotainment services will use  
it. Depending on your network provider, you  
254  
Audi connect  
All services/apps may be changed, activa-  
ted/deactivated, renamed or extended  
without further notice.  
Using your own mobile phone’s SIM card  
via Wi-Fi  
Applies to: vehicles with Audi connect infotainment and Wi-Fi  
In some countries a different app than the  
myAudi app may be available for your vehi-  
cle. For more information, please refer to  
my.audi.com.  
Depending on the country and your vehicle’s  
equipment, it may be possible for the MMI to use  
your mobile phone’s SIM card to establish an in-  
ternet connection via Wi-Fi ðpage 255.  
Audi connect  
infotainment  
CAUTION  
Please always observe the information ð in  
General information on page 254.  
Description  
Applies to: vehicles with Audi connect infotainment  
Establishing a Wi-Fi  
Audi connect infotainment services allow online  
information to be directly transmitted into the  
vehicle.  
connection  
Applies to: vehicles with Wi-Fi  
The vehicle can connect to a Wi-Fi hotspot.  
Important: The ignition must be switched on.  
An internet connection is required in order to use  
Audi connect infotainment. Depending on the  
country and the vehicle’s equipment, an internet  
connection can be established via the embedded  
SIM card (eSIM) or via your own mobile phone’s  
SIM card using Wi-Fi.  
If necessary, activate the “Wi-Fi hotspot (teth-  
ering)” or “personal hotspot” function on your  
mobile phone.  
Applies to MMI: On the home screen, select  
SETTINGS > Connection settings > Wi-Fi.  
Switch the Wi-Fi function on.  
Press on the desired Wi-Fi hotspot in the list of  
available networks.  
WARNING  
Please always observe the information ð in  
General information on page 254.  
Follow the instructions given by the system.  
CAUTION  
The vehicle is connected to a Wi-Fi hotspot.  
Please always observe the information ð in  
General information on page 254.  
WARNING  
Please always observe the information ð in  
General information on page 254.  
Embedded SIM card  
Applies to: vehicles with Audi connect infotainment and em-  
bedded SIM card  
CAUTION  
The data connection for the Audi connect info-  
tainment services is established via an embedded  
SIM card (eSIM card) fitted in the vehicle. You can  
use Audi connect infotainment services right  
away.  
Please always observe the information ð in  
General information on page 254.  
Using the Wi-Fi hotspot  
Applies to: vehicles with Wi-Fi hotspot  
CAUTION  
You can connect up to eight Wi-Fi devices (such  
as smartphones) to the MMI’s Wi-Fi hotspot. If  
the MMI is connected to the internet ðpage 255,  
the connected Wi-Fi devices can also use the  
MMI’s internet connection.  
Please always observe the information ð in  
General information on page 254.  
255  
Audi connect  
Important: The ignition must be switched on. In  
some countries a data plan must be available  
ðpage 258.  
Services  
Applies to: vehicles with Audi connect infotainment  
You can use available services directly on the  
MMI. The scope of the services depends on the  
country and the vehicle equipment. There may be  
changes during the service life of the vehicle.  
Applies to MMI: On the home screen, select  
SETTINGS > Connection settings > Wi-Fi hot-  
spot. Switch on the Wi-Fi hotspot.  
Applies to MMI: On the home screen, select  
SETTINGS > Connection settings > Wi-Fi hot-  
spot. The access codes for the Wi-Fi hotspot  
will be displayed.  
WARNING  
Please always observe the information ð in  
General information on page 254.  
Switch your mobile device’s Wi-Fi function on  
and connect it to the MMI’s Wi-Fi hotspot using  
the access data displayed.  
CAUTION  
Please always observe the information ð in  
General information on page 254.  
Please note any system queries on your Wi-Fi  
device.  
Your device should now have been successfully  
connected to the MMI’s Wi-Fi hotspot.  
Functions on demand  
Displaying purchased functions  
Applies to: vehicles with functions on demand  
WARNING  
Please always observe the information ð in  
General information on page 254.  
With certain equipment versions in some coun-  
tries you can purchase functions at any time  
(functions on demand) in the myAudi app using  
your myAudi account.  
CAUTION  
Please always observe the information ð in  
General information on page 254.  
To display purchased functions in the vehicle, use  
one of the following methods:  
Applies to MMI: On the home screen, press  
PURCHASES.  
Audi connect  
infotainment services  
Note  
Configuration  
Applies to: vehicles with Audi connect infotainment  
It may also be possible to show equipment  
options fitted at the factory in the pur-  
chased functions display.  
Before you use certain Audi connect infotainment  
services for the first time, it is necessary to con-  
figure them via your personal myAudi account at  
my.audi.com.  
The availability and functions of the myAudi  
app vary from country to country.  
In some countries a different app than the  
myAudi app may be available for your vehi-  
cle. For more information, please refer to  
my.audi.com.  
Note  
A myAudi user must be logged in to use  
some of the Audi connect infotainment  
services.  
Driver messages  
Applies to: vehicles with functions on demand  
Some Audi connect infotainment services  
must be activated via my.audi.com.  
Depending on the country, you can use an  
Audi app or my.audi.com.  
If a message is shown regarding a function that  
requires a licence, this may indicate that the  
function is unavailable. Check in the Purchases  
menu on the MMI to see if you have a licence for  
Detailed information on configuration can  
be found online at my.audi.com.  
256  
Audi connect  
this function, or if the licence has expired. If nec-  
essary, you can purchase the function using func-  
tions on demand.  
Audi connect vehicle  
control services  
Services  
Applies to: vehicles with Audi connect vehicle control services  
Audi connect apps  
You can use the Audi connect vehicle control serv-  
ices, for example, to view data on your vehicle or  
to control vehicle functions remotely.  
Setting up  
Applies to: vehicles with Audi connect apps  
You must log in as a myAudi user in the vehicle in  
order to use the Audi connect apps.  
You can view and use the services available for  
your vehicle at my.audi.com or in the myAudi  
app.  
You can create a myAudi account by registering  
in the myAudi app.  
Information on the services and the correspond-  
ing app were correct at the time of publication.  
The scope of the services depends on the country  
and the vehicle equipment. There may be  
Add your vehicle to your myAudi account and  
then verify your myAudi account using one of  
the available verification procedures.  
Add the myAudi user in your vehicle.  
changes during the service life of the vehicle.  
WARNING  
WARNING  
Please always observe the information ð in  
General information on page 254.  
Please always observe the information ð  
in General information on page 254.  
Driver messages, notifications and warning  
and indicator lamps that are lit up in the ve-  
hicle take precedent over the information  
from Audi connect services. Do not let the  
information from Audi connect services  
tempt you into taking any risks when driv-  
ing. This could lead to a breakdown in road  
traffic resulting in a potential accident with  
serious injury.  
CAUTION  
Please always observe the information ð in  
General information on page 254.  
Apps  
Applies to: vehicles with Audi connect apps  
Important: You must be logged in with your  
myAudi user ID in the vehicle.  
Note  
STORE  
Whether you are able to call up certain  
types of data or operate functions remotely  
depends on the charge level of the vehicle's  
battery. These functions are therefore only  
available to a limited extent after the igni-  
tion has been switched off.  
You can search for and install apps in your vehi-  
cle.  
WARNING  
Please always observe the information ð in  
General information on page 254.  
The internet connection for the Audi con-  
nect vehicle control services is established  
via an eSIM card. The costs for this are inclu-  
ded in the price of the Audi connect vehicle  
control services. The mobile network, for ex-  
ample, must be available to use the serv-  
ices.  
CAUTION  
Please always observe the information ð in  
General information on page 254.  
257  
Audi connect  
The following functions may be available depend-  
ing on your country and the vehicle’s equipment:  
Setting up  
Applies to: vehicles with Audi connect vehicle control services  
Wi-Fi hotspot  
Create a myAudi account by registering in the  
myAudi app or at my.audi.com, depending on the  
country you are in.  
If this function is switched on, the MMI’s Wi-Fi  
hotspot is activated and Wi-Fi devices can be con-  
nected to the Wi-Fi hotspot.  
Specify the key user ðpage 38.  
Install the myAudi app on your mobile device  
and log in with your access data.  
Wi-Fi hotspot settings  
The Wi-Fi connection between the MMI and your  
Wi-Fi device is encrypted. You can change the fol-  
lowing values as required:  
Note  
Certain services require you to enter the 4-  
digit PIN which you specified on registration.  
Access point (SSID): Name of the Wi-Fi hot-  
spot.  
Password: A random initial password is set on  
the MMI at the factory. Audi recommends you  
to change the initial password. Follow general  
guidelines on password security and ensure  
your password is secure. Follow the instruc-  
tions given by the system.  
Settings  
Wi-Fi  
Applies to: vehicles with Wi-Fi  
Important: The ignition must be switched on.  
Applies to MMI: On the home screen, select  
Allow data connection via Wi-Fi  
SETTINGS > Connection settings.  
When this function is activated, mobile devices  
can use the internet connection on the Wi-Fi hot-  
spot. In some countries, a data plan is required  
for this.  
The following functions may be available depend-  
ing on your country and the vehicle’s equipment:  
Wi-Fi  
When this function is switched on, the MMI’s Wi-  
Fi is active and the MMI can be connected to a  
Wi-Fi hotspot.  
WARNING  
Please always observe the information ð in  
General information on page 254.  
WARNING  
CAUTION  
Please always observe the information ð in  
General information on page 254.  
Please always observe the information ð in  
General information on page 254.  
CAUTION  
Note  
Please always observe the information ð in  
General information on page 254.  
The name of the Wi-Fi hotspot and the Blue-  
tooth name are automatically matched if  
changes are made.  
Wi-Fi hotspot  
Applies to: vehicles with Wi-Fi hotspot  
1)  
Data plans  
Important: The ignition must be switched on.  
Applies to: vehicles with Audi connect  
Applies to MMI: On the home screen, select  
SETTINGS > Connection settings.  
Data plans must be purchased for certain serv-  
ices ð  
in General information on page 254.  
1)  
Not available in all markets.  
258  
Audi connect  
You can purchase data plans via my.audi.com.  
Note  
Depending on the country, you can use the  
myAudi app or my.audi.com.  
WARNING  
Please always observe the information ð in  
General information on page 254.  
When selling your vehicle, you should de-  
lete the vehicle in the network provider's  
customer portal to prevent any further pur-  
chases at your expense.  
CAUTION  
Please always observe the information ð in  
General information on page 254.  
Troubleshooting  
Applies to: vehicles with Audi connect infotainment  
Troubleshooting options are given below. They  
depend on the vehicle’s equipment.  
Subject  
Advice  
Audi connect infotainment serv-  
ices: Some Audi connect infotain-  
ment services are greyed out/not  
available.  
Before you first use some Audi connect infotainment services, it  
is necessary to activate/configure them via your personal myAudi  
account. Detailed information can be found online at my.audi.  
com.  
Wi-Fi hotspot: No Wi-Fi connec-  
Check whether Wi-Fi hotspot is activated on the MMI  
tion is possible.  
ðpage 258.  
Delete all existing Wi-Fi connections on your mobile device and  
restart it.  
259