Audi connect
You can purchase data plans via my.audi.com.
Note
– Depending on the country, you can use the
myAudi app or my.audi.com.
WARNING
Please always observe the information ð in
General information on page 254.
– When selling your vehicle, you should de-
lete the vehicle in the network provider's
customer portal to prevent any further pur-
chases at your expense.
CAUTION
Please always observe the information ð in
General information on page 254.
Troubleshooting
Applies to: vehicles with Audi connect infotainment
Troubleshooting options are given below. They
depend on the vehicle’s equipment.
Subject
Advice
Audi connect infotainment serv-
ices: Some Audi connect infotain-
ment services are greyed out/not
available.
Before you first use some Audi connect infotainment services, it
is necessary to activate/configure them via your personal myAudi
account. Detailed information can be found online at my.audi.
com.
Wi-Fi hotspot: No Wi-Fi connec-
Check whether Wi-Fi hotspot is activated on the MMI
tion is possible.
ðpage 258.
Delete all existing Wi-Fi connections on your mobile device and
restart it.
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English 
