Get Smartphone interface Guide for Audi Rs Q8 SUV First Generation (2020-2026)

Smartphone interface

Establishing a wireless* connection/

connection by cable

Smartphone interface

Setting up

►

Follow any instructions given by the system.

Please note any system queries on your smart-

Applies to: vehicles with smartphone interface

►

phone.

You can connect your smartphone wirelessly* or

via a cable to the MMI system via the smartphone

interface. Some of the content on your smart-

phone is displayed in an optimised screen format

and can be operated via the MMI.

►

Applies to MMI: If you declined the use of Apple

CarPlay or Android Auto the first time you con-

nected your smartphone, select the following

on the home screen: DEVICES > Smartphone

interface > a smartphone.

Connecting a smartphone by cable

►

Follow the instructions given by the system.

Important: The vehicle must be stationary, and

the ignition must be switched on. Your iPhone 6s

or later with Lightning or USB-C connector must

have the latest operating system, or your smart-

phone with Android Auto app must have operat-

ing system Android 8.0 or higher.

WARNING

Driving on the road always requires your full

attention. As the driver, you have full respon-

sibility for the safety of the vehicle and other

road users. Never operate mobile devices

while the vehicle is moving – risk of accident!

►

Connect your smartphone to the USB port with

charging function ðpage 288, Fig. 184 via a

USB adapter ðpage 288.

CAUTION

Please observe the information on Audi con-

nect, particularly with regard to connection

costs ð in General information on

page 254.

Connecting a smartphone wirelessly

Applies to: vehicles with wireless Apple CarPlay/wireless An-

droid Auto

Important: The vehicle must be stationary, and

the ignition must be switched on. Your iPhone 6s

or later with Lightning or USB-C connector must

have the latest operating system, or your smart-

phone with Android Auto app must have operat-

ing system Android 11 or higher.

Note

– The functions you can use depend on a num-

ber of factors including:

– The brand of your smartphone

– The operating system version of your

smartphone

►

To connect your smartphone wirelessly, switch

on the Bluetooth function and Wi-Fi on your

smartphone.

– The software version of the app in use

– The USB adapter/cable and the correct

connection

►

Applies to Apple CarPlay: Call up the settings

for Apple CarPlay on your iPhone.

– Your mobile network/service provider

– The individual settings on your smart-

phone

►

Applies to Android Auto: Make sure that wire-

less Android Auto is allowed in the app settings

on your smartphone.

– One or several of the factors listed above

can result in your smartphone being incom-

patible with the smartphone interface. We

regret that it is not possible to guarantee

compatibility for all types of smartphone.

For further information and support, please

refer to the operating manual of your

smartphone or contact its manufacturer.

– Please note that you must connect your

smartphone to the USB port with charging

►

Switch on the Bluetooth function and discover-

ability on the MMI ðpage 307.

Applies to MMI: On the home screen, select:

DEVICES > Smartphone interface > New con-

nection.

►

Using the MMI, press on your smartphone in

the list of Bluetooth devices shown.



304

Smartphone interface

function in the front cabin to use the smart-

phone interface.

– The MMI uses the menu language set on

your smartphone.

– Wireless Apple CarPlay*/wireless Android

Auto* is not available in all countries.

– Wireless Apple CarPlay*/wireless Android

Auto* is possible on vehicles without navi-

gation system/without a vehicle position

that can be analysed (GPS data) only if the

embedded SIM card in the vehicle is logged

in to the mobile network ðpage 255.

– If the smartphone you have connected has a

voice control feature, you can control your

smartphone using the external voice control

system ðpage 35.

– Some of the MMI functions are not available

when a smartphone interface connection is

active.

– You cannot use mobile devices via Bluetooth

when the smartphone interface is active.

– Whether the smartphone interface can be

used depends on the availability of services

provided by third parties.

– Audi only enables you to access third party

services via the MMI and accepts no respon-

sibility for the content of the services.

Troubleshooting

Applies to: vehicles with smartphone interface

Troubleshooting options are given below. They

depend on the vehicle’s equipment.

Subject

Advice

Smartphone inter- Check the battery charge level on your smartphone.

face cannot be

called up.

Check the USB adapter and use a different one if necessary.

Check whether Android Auto or Apple CarPlay is available in your country.

Android Auto: Check that the Android Auto app is installed on your smartphone.

Connecting the

Check that you are using the correct USB adapter and that the USB adapter is

smartphone to the connected correctly to your smartphone and to the USB port with charging func-

MMI fails.

tion ðpage 288.

Apple CarPlay: Check that Apple CarPlay is activated on your iPhone.

Android Auto: Check in the Android Auto app whether Android Auto allows new

cars.

Wireless connec-

tion between

smartphone and

MMI fails.

Apple CarPlay: Call up the settings for Bluetooth and Apple CarPlay on your

iPhone. Delete your vehicle.

Android Auto: Call up the settings for Bluetooth on your smartphone. Delete

your vehicle. Delete your vehicle in the Android Auto app as well.

Open the Connected devices menu ðpage 307. Delete your smartphone in the

menu items Telephone 1 and Smartphone interface. Repeat the connection pro-

cedure. Restart the MMI ðpage 26. Restart your smartphone.

Call up the Wi-Fi settings on your smartphone. Check whether your smartphone

has connected to the vehicle’s 5 GHz Wi-Fi. Try connecting to the 5 GHz Wi-Fi

manually.

Smartphone is not Check that you are using the correct USB adapter and that the USB adapter is

detected automati- connected correctly to your smartphone and to the USB port with charging func-

cally.

tion ðpage 288.

Check that the requirements for connecting a smartphone have been met.

305

Smartphone interface for Your Audi Rs Q8 SUV First Generation (2020-2026)

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