2025-2026 Audi S Q5 SUV Audi connect -> Audi connect Infotainment User Manual
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Audi connect -> Audi connect Infotainment for Your Audi S Q5 SUV Third Generation (2025-2026)

Phone  
Problem  
Solution  
Some phone functions may be  
grayed out or unavailable even  
though the mobile phone sup-  
ports them.  
Check if the Bluetooth settings on your mobile phone are restrict-  
ed or individual Bluetooth settings are deactivated. This may be  
the case with business mobile phones.  
The MESSAGES menu is not avail- Make sure your mobile device has an option to show messages op-  
able. tion and that it is enabled.  
Wireless mobile phone charging Check if wireless charging with the Audi phone box is turned on.  
is not working or is interrupted.  
Check if your mobile device is Qi-capable.  
Make sure your mobile device is positioned correctly in the Audi  
phone box ðpage 190 and that there are no objects located be-  
tween the phone box and the phone.  
199  
Audi connect  
phone service provider and especially when  
using in other countries. A flat rate data  
plan is strongly recommended. You can ob-  
tain more information from your mobile  
phone service provider.  
Audi connect  
General information  
Applies to: vehicles with Audi connect  
Depending on the country and the vehicle equip-  
ment, the following functions may be available:  
In certain situations, the Wi-Fi hotspot data  
connection may be established as a replace-  
ment for the SIM card on your Wi-Fi device.  
This feature depends on the configuration  
of your Wi-Fi device and operating system.  
This could result in fees depending on your  
mobile phone service provider, especially if  
you are using this feature while abroad. A  
flat rate data plan is strongly recommend-  
ed. For more information, contact your mo-  
bile phone service provider or refer to the  
owner's manual for your Wi-Fi device.  
You are responsible for all precautions tak-  
en for data protection, anti-virus protection,  
and protection against loss of data on mo-  
bile devices that are used, for example, to  
access the Internet through the Wi-Fi hot-  
spot.  
Audi connect Infotainment  
Audi connect vehicle control  
Audi connect apps  
WARNING  
To reduce the risk of an accident, only use  
Audi connect services and the Wi-Fi hotspot  
if the traffic situation permits. Read and fol-  
low the guidelines provided in ðpage 22,  
Information about traffic safety.  
It is only safe to use tablets, laptops, mobile  
devices and other similar devices when the  
vehicle is stationary because, like all loose  
objects, they could be thrown around the in-  
side of the vehicle in a crash and cause seri-  
ous injuries. Store these types of devices se-  
curely while driving. Also read the warnings  
in the chapter ðpage 72.  
In areas with poor GPS reception or outside  
the coverage range of the respective mobile  
phone service provider, some functions  
and/or services may not be available, it may  
not be possible to send or receive data, or  
functionality may be limited.  
Note  
Applies to: embedded SIM card usage: The  
connection costs for Audi connect Infotain-  
ment services are included in the price of  
Audi connect Infotainment during the sub-  
scription period with some exceptions.  
Please note that there may be additional  
charges when using some services. For ex-  
ample, this applies to online radio/  
podcasts, additional online data, or for In-  
ternet connections and services that use the  
Wi-Fi hotspot. Depending on the country,  
data plans may need to be purchased for  
these Internet connections and services  
ðpage 205. For additional information, see  
.  
Tips  
The availability of services depends on the  
subscription.  
Audi merely provides access to third party  
services through the MMI and does not as-  
sume any responsibility for the content and  
availability of these services.  
Use of the most up-to-date mobile network  
standard is not available in every country.  
Contact an authorized Audi dealer or au-  
thorized Audi Service Facility or your mobile  
phone service provider for additional infor-  
mation.  
Applies to: use of your own SIM card in the  
mobile phone via Wi-Fi: If you use your own  
SIM card, all data connections for all Audi  
connect Infotainment services will run  
through your SIM card. This could result in  
additional costs, depending on your mobile  
Availability, scope, providers, screen dis-  
play, and costs of services may vary depend-  
ing on the country, model, model year, end  
device and rates.  
200  

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