2025-2026 Audi S Q5 SUV Audi connect -> General information(audi connect) User Manual
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Audi connect -> General information(audi connect) for Your Audi S Q5 SUV Third Generation (2025-2026)

Phone  
Sent  
Forward  
Outbox  
Drafts*  
Deleted*  
Extract e-mail  
Navigate  
Extract numbers  
Show all recipients  
Send again  
User defined*  
If necessary, user-defined folders will be copied  
to your mobile device.  
Settings  
Press .  
Message options  
New e-mail notification  
Press on an e-mail.  
When the function is turned on, an envelope  
in the MMI status bar will indicate when there is a  
new e-mail.  
Depending on the country, the following options  
may be available:  
Read out  
Reply  
Note  
Reply to all  
Forward  
More  
Read the information about Audi connect, es-  
pecially regarding connectivity costs ð in  
General information on page 200.  
To switch between messages, press or .  
Tips  
Press More. Depending on your mobile device  
and the selected mailbox, additional options may  
be available:  
Only new received messages may be displayed  
depending on your mobile device.  
Call  
Troubleshooting  
Applies to: vehicles with phone  
The information that follows lists some trouble-  
shooting options. They depend on the country  
and vehicle equipment.  
Problem  
Solution  
Pairing the mobile device to the  
MMI failed.  
Make sure the requirements for connecting a mobile phone have  
been met ðpage 188, or  
Make sure you did not accidentally decline the PIN for establishing  
a connection on your mobile phone. If necessary, repeat the pair-  
ing process ðpage 188.  
After pairing, not all contacts or Avoid using special characters in names.  
no contacts have been loaded in- Avoid using contact groups on your mobile device.  
to the MMI.  
Check for prompts on your mobile device when connecting with  
Bluetooth.  
Certain phone functions are  
grayed out or not available.  
The phone functions depend on the mobile phone service provider  
and the mobile device you are using.  
198  
Phone  
Problem  
Solution  
Some phone functions may be  
grayed out or unavailable even  
though the mobile phone sup-  
ports them.  
Check if the Bluetooth settings on your mobile phone are restrict-  
ed or individual Bluetooth settings are deactivated. This may be  
the case with business mobile phones.  
The MESSAGES menu is not avail- Make sure your mobile device has an option to show messages op-  
able. tion and that it is enabled.  
Wireless mobile phone charging Check if wireless charging with the Audi phone box is turned on.  
is not working or is interrupted.  
Check if your mobile device is Qi-capable.  
Make sure your mobile device is positioned correctly in the Audi  
phone box ðpage 190 and that there are no objects located be-  
tween the phone box and the phone.  
199  

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