2025-2026 Audi S Q5 SUV Smartphone interface -> Setup User Manual
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Smartphone interface -> Setup for Your Audi S Q5 SUV Third Generation (2025-2026)

Media  
Troubleshooting  
The information that follows lists some trouble-  
shooting options. They depend on vehicle equip-  
ment.  
Problem  
Solution  
USB ports with charging function/ Read the instructions in the chapter ðpage 230, Multimedia  
Bluetooth® audio player: the mo- connections/ðpage 229, Bluetooth audio player.  
bile device is not supported.  
USB ports with charging function: For many mobile phones or mobile devices, playback is not possi-  
the mobile device is not recognized ble when the battery level is too low (less than 5% charge level).  
as a source.  
The mobile device will only be recognized as a media source in  
the MMI after connecting if the battery charge level is sufficient.  
USB ports with charging function: The Bluetooth® audio player function is turned on. Turn off this  
malfunctions during audio play-  
back through an iPod touch/  
iPhone.  
function ðpage 242 when you are not using the Bluetooth® au-  
dio player.  
USB ports with charging function: Make sure the MTP USB mode is selected in the settings on your  
audio playback through the con-  
nected mobile device is not possi-  
ble.  
mobile device.  
Bluetooth® audio player: interfer- Playback interference can occur when using the Bluetooth® au-  
ence with track display and audio  
playback.  
dio player if a music player app from a third party provider is  
open. Audi recommends using the integrated media player on  
your Bluetooth device (such as a smartphone).  
Online media: no playback of on-  
Check if a data plan has been purchased for the applicable coun-  
line media.  
try and if it is available ðpage 205.  
237  
Interior entertainment  
Interior entertainment  
Note  
Read the information about Audi connect, es-  
pecially regarding connectivity costs ð in  
General information on page 200.  
Themes  
Applies to: vehicles with themes  
This function allows you to customize the appear-  
ance of the Infotainment system using themes.  
Using the theme preview  
You can display a temporary preview of a theme.  
►
Applies to: MMI: Select on the home screen:  
THEMES > > a theme.  
►
Press Preview.  
Downloading a theme  
To continue using a theme, you must download  
it.  
Requirements: You must have the myAudi app in-  
stalled on your mobile device. You added your ve-  
hicle to the myAudi app. You are logged into the  
vehicle with your myAudi user.  
►
Open the myAudi app and download the de-  
sired theme, or  
►
Applies to: MMI: Select on the home screen:  
THEMES > > a theme.  
►
Follow the system instructions.  
Selecting a theme  
Requirement: you have downloaded a theme.  
►
Choose your desired theme in the myAudi app,  
or  
►
Applies to: MMI: To activate a theme, select on  
the home screen: THEMES > a theme.  
►
Applies to: MMI: To restore the default appear-  
ance, select on the home screen: THEMES > No  
theme.  
Using as a screensaver  
The screensaver will display the background im-  
age without showing the menu icons.  
Requirement: you have activated a theme.  
►
Applies to: MMI: Swipe to the right until the  
background image is displayed without menu  
icons.  
238  

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