Get Mobility -> Giving and receiving assistance Guide for BMW 1 Series 4 Door First Generation (2004-2011)

Giving and receiving assistance

and takes further steps to help you. Even if you

are unable to respond, the BMW Assist

Response Center will be able to initiate further

steps to assist you under certain conditions.

Emergency Request*

Conditions for an Emergency Request:

>

Full preparation package mobile phone: this

equipment makes it possible to send an

Emergency Request even if no mobile

phone is paired with the vehicle.

If the circumstances allow this, remain in the

vehicle until the connection has been estab-

lished. You will then be able to provide a

detailed description of the situation.

>

BMW Assist is activated. Activating BMW

Assist, refer to page 182.

Data for determining the necessary rescue

measures are transmitted to the BMW Assist

Response Center, e.g. the current position of

your vehicle, if it can be determined.

>

Radio readiness is on.

The BMW Assist system is logged on to a

mobile phone network.

If the LED is flashing but the BMW Assist

Response Center cannot be heard over the

hands-free system, it is possible that the

hands-free system is malfunctioning. You may

still be heard by the BMW Assist Response

Center, however.

>

The Emergency Request system is opera-

ble.

Once your service contract for BMW Assist

expires, the BMW Assist system can be deacti-

vated by a BMW center without you having to

visit a workshop. Once the BMW Assist system

has been deactivated, Emergency Requests

are not possible. The BMW Assist system can

be reactivated by a BMW center after a new

contract has been signed.

Under certain conditions, an Emergency

Request is sent automatically immediately after

a severe accident. This Automatic Collision

Notification is not affected by the button being

pressed.

For technical reasons, the Emergency

Request service cannot be guaranteed

for the most unfavorable conditions.<

Sending an Emergency Request

1. Briefly press the cover flap to open.

Roadside Assistance

The BMW Roadside Assistance is there to

assist you around the clock in the event of a

breakdown, including on weekends and public

holidays.

The phone numbers of Roadside Assistance in

your home country can be found in the Contact

brochure.

2. Press the SOS button until the LED in the

button lights up.

As soon as the voice connection to the BMW

Assist Response Center has been established,

the LED flashes.

First aid pouch*

Some of the articles contained in the first aid

pouch have a limited service life. Therefore,

check the expiration dates of the contents reg-

Once the BMW Assist Response Center has

received your Emergency Request, the

BMW Assist Response Center contacts you

215

ularly and replace any items in good time, if nec-

essary.

Preparation

1. Check whether the battery of the other

vehicle has a voltage of 12 volts and

approximately the same capacitance in Ah.

This information can be found on the bat-

tery.

2. Switch off the engine of the assisting vehi-

cle.

3. Switch off any consumers in both vehicles.

There must not be any contact between

the bodies of the two vehicles; otherwise,

there is a danger of shorting.<

The first aid pouch is located on the right-hand

side of the cargo area in a storage area.

Connecting jumper cables

Connect the jumper cables in the correct

order to prevent sparking at the battery,

which could cause injury.<

Warning triangle*

Your BMW has a jump-starting connection in

the engine compartment which acts as the bat-

tery's positive terminal, refer also to the Engine

compartment overview on page 199. The cap is

marked with +.

1. Pull the cap of the BMW jump-starting con-

nection up to remove.

The warning triangle is located in a holder in the

trunk lid. Press the tabs to take it out.

Jump-starting

If the car's own battery is flat, your BMW's

engine can be started by connecting two

jumper cables to another vehicle's battery. You

can also use the same method to help start

another vehicle. Only use jumper cables with

fully-insulated clamp handles.

2. Attach one terminal clamp of the plus/+

jumper cable to the positive terminal of the

battery or a starting-aid terminal of the vehi-

cle providing assistance.

Do not touch any electrically live parts

when the engine is running, or a fatal acci-

dent may occur. Carefully adhere to the follow-

ing sequence, both to prevent damage to one or

both vehicles, and to guard against possible

personal injuries.<

3. Attach the second terminal clamp of the

plus/+ jumper cable to the positive terminal

of the battery or a starting-aid terminal of

the vehicle to be started.

4. Attach one terminal clamp of the minus/–

jumper cable to the negative terminal of the

battery or to an engine or body ground of

the assisting vehicle.

216

Your BMW has a special nut as body ground or

negative pole.

Using a tow fitting

The screw-in tow fitting must always be carried

in the car. It can be screwed in at the front or

rear of the BMW.

It is stored with the onboard vehicle tool kit

underneath the floor mat in the cargo area, refer

to page 209.

Use only the tow fitting provided with the

vehicle and screw it all the way in. Use the

tow fitting for towing on paved roads only. Avoid

lateral loading of the tow fitting, e.g. do not lift

the vehicle by the tow fitting. Otherwise, the

tow fitting and the vehicle could be damaged.<

5. Attach the second terminal clamp of the

minus/– jumper cable to the negative termi-

nal of the battery or to the engine or body

ground of the vehicle to be started.

Access to screw thread

Rectangular cover panel in bumper:

Press the arrow on the cover.

Starting the engine

1. Start the engine of the donor vehicle and

allow it to run for a few minutes at slightly

increased idle speed.

Front

2. Start the engine on the other vehicle in the

usual way.

If the first start attempt is not successful,

wait a few minutes before another attempt

in order to allow the discharged battery to

recharge.

3. Let the engines run for a few minutes.

4. Disconnect the jumper cables by reversing

the above connecting sequence.

Rear

If necessary, have the battery checked and

recharged.

Never use spray fluids to start the

engine.<

Tow-starting, towing away

Observe the applicable laws and regula-

tions for tow-starting and towing vehi-

cles.<

Being towed

Do not transport any passengers other

than the driver in a vehicle that is being

towed.<

Make sure that the ignition is switched on,

refer to page 55; otherwise, the low-beam

headlamps, tail lamps, turn signal indicators and

windshield wipers may be unavailable. Power

steering assistance is not available when the

engine is not running. Thus, braking and steer-

217

ing will require increased effort. Active steering

is not active and it will be necessary to turn the

steering wheel further.<

With a tow truck

Manual transmission

Gearshift lever in neutral position.

Automatic transmission

Selector lever in position N.

Changing the selector lever position, refer to

page 58.

Have the BMW transported with a tow truck

with a so-called lift bar, or on a flatbed.

Do not exceed a towing speed of 45 mph/

70 km/h and a towing distance of

90 miles/150 km; otherwise, the automatic

transmission may be damaged.<

Do not tow the vehicle with just the rear axle

raised as this may cause the steering to turn.

Tow-starting

Towing methods

Avoid tow-starting the vehicle whenever possi-

ble; instead, jump-start the engine, refer to

page 216. Vehicles with a catalytic converter

should only be tow-started when the engine is

cold, vehicles with an automatic transmission

cannot be tow-started at all.

Do not lift the vehicle by a tow fitting or

body and chassis parts; otherwise, dam-

age may result.<

With a tow bar

The towing vehicle must not be lighter

than the towed vehicle; otherwise, it may

be impossible to maintain control.<

1. Switch on the hazard warning flashers,

comply with local regulations.

2. Switch on the ignition, refer to page 55.

3. Shift into 3rd gear.

The tow fittings used should be on the same

side on both vehicles. Should it prove impossi-

ble to avoid mounting the tow bar at an angle,

please observe the following:

4. Have the vehicle tow-started with the clutch

depressed all the way and slowly release

the clutch. After the engine starts, immedi-

ately depress the clutch completely again.

>

Clearance and maneuvering capability will

be sharply limited during cornering.

5. Stop at a suitable location, remove the tow

bar or rope and switch off the hazard warn-

ing flashers.

>

The tow bar will generate lateral forces if it is

attached offset.

Attach the tow bar to the tow fittings only,

as attaching it to other parts of the vehicle

6. Have the vehicle checked.

could result in damage.<

With a tow rope

When starting off in the towing vehicle, make

sure that the tow rope is taut.

To avoid jerking and the associated

stresses on vehicle components when

towing, always use nylon ropes or nylon straps.

Attach the tow rope to the tow fittings only, as

attaching it to other parts of the vehicle could

result in damage.<

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Mobility -> Giving and receiving assistance for Your BMW 1 Series 4 Door First Generation (2004-2011)

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