Get Communications Guide for BMW M3 4 Door Fourth Generation (2007-2013)

Communications

This chapter describes how to use the

telephone, BMW Assist and BMW

TeleServices.

*

Telephoning

tracted can endanger vehicle occupants and

other road users.<

The concept

Your BMW is equipped with a full mobile phone

preparation package. After pairing a suitable

mobile phone with the vehicle once, you can

operate the mobile phone via iDrive, the buttons

on the steering wheel or via voice commands.

Suitable mobile phones

Please ask your BMW center which mobile

phones with Bluetooth interface are supported

by the mobile phone preparation package and

which mobile phones are compatible with the

snap-in adapter. By virtue of their particular

software versions, these mobile phones sup-

port the functions described in this Owner's

Manual. Malfunctions may occur with other

mobile phones.

Once a mobile phone has been paired with your

vehicle, it is automatically recognized as soon

as it is inside the vehicle while the engine is run-

ning or the ignition is switched on. You can

store the pairing data for up to four mobile

phones simultaneously. If several mobile

phones are detected at the same time, the

mobile phone last paired can be operated via

the vehicle.

Care instructions

Using the telephone inside

the vehicle

Important information on this subject can be

found in the separate mobile phone Owner's

Manual.

Using the snap-in adapter*

The so-called snap-in adapter, a holder for

mobile phones, allows you to charge the mobile

phone's battery and connect the mobile phone

to your vehicle's outside antenna. This ensures

better network reception and consistent repro-

duction quality. Please contact your

Operating options

You can operate the mobile phone* using:

>

Buttons on the steering wheel, refer to

page 10

>

iDrive, refer to page 193

BMW center to find out for which mobile

phones there are snap-in adapters available.

Voice commands, refer to page 199

Programmable memory keys, refer to

page 21

For your safety

A car phone makes life more convenient in

many ways, and can even save lives in an emer-

gency. While you should consult your mobile

phone's separate Owner's Manual for a detailed

description of safety precautions and informa-

tion, we request that you direct your particular

attention to the following:

Avoid operating a mobile phone recognized by

the vehicle via the mobile phone's keypad, oth-

erwise malfunctions may result.

Making phone calls with the

BMW Assist system*: BMW Assist

calls

Only make entries when the traffic situa-

tion allows you to do so. Do not hold the

mobile phone in your hand while you are driving;

use the hands-free system instead. If you do

not observe this precaution, your being dis-

You can use the BMW Assist System via the

hands-free unit for BMW Assist calls.

188

When the status information "BMW Assist" or

"BMW Service" is displayed in "Communica-

tion", only BMW Assist calls are possible.

endangering the car's occupants and other

road users by being distracted.<

Switch on ignition

It may not be possible to establish a telephone

connection using the mobile phone while a con-

nection is being established to BMW Assist or

while a call to BMW Assist is already in

progress. If this happens, you must unpair the

mobile phone and the vehicle if you wish to

place a call with the mobile phone.

1. Insert remote control all the way into the

ignition lock.

2. Switch on ignition without operating the

brake or clutch or pressing the start/stop

button.

Preparation via iDrive

iDrive, for operating principle refer to page 16.

Start-up

3. Press the

menu.

button to call up the start

Pairing the mobile phone with the

vehicle

The following prerequisites must be met:

>

Compatible mobile phone: the mobile

phone is supported by the full preparation

package mobile phone. You can obtain

information on the Internet at:

>

The mobile phone is ready to operate.

The Bluetooth link is activated in the vehi-

cle, refer to page 193, and in the mobile

phone.

4. Press the controller to open the menu.

5. Select "Settings" and press the controller.

>

Depending on the mobile phone, some

default settings may be necessary for the

mobile phone: e.g. using the following

menu items:

>Bluetooth switched on

>Connection without confirmation

>Reconnection

>

Depending on the mobile phone type, the

power-saving mode setting, for example,

may result in a paired mobile phone not

being detected by the vehicle.

6. Select "Bluetooth" and press the controller.

For pairing purposes, define any number as

the Bluetooth passkey, e.g. 1. This Blue-

tooth passkey is no longer required after

pairing has been successful.

The ignition is switched on.

Pair the mobile phone with the vehicle

only when the car is stationary, to avoid

189

7. Move the highlight marker to the second

field from the top, select "Phone" and press

the controller.

Preparation via the mobile phone

10. Further steps must be carried out with the

mobile phone and vary depending on the

model. Please refer to your mobile phone's

operating instructions, e.g. under the topics

of Searching for a Bluetooth device, Linking

or Pairing.

The Bluetooth name of the vehicle also

appears on the mobile phone display.

11. Select the Bluetooth name of the vehicle on

the mobile phone display.

Pairing

8. Select "Pair new phone" and press the con-

troller.

Depending on your mobile phone, you will see

messages, first on the mobile phone display or

on the iDrive, requesting you to enter the same

Bluetooth passkey previously determined by

you.

12. Enter the Bluetooth passkey.

Depending on the mobile phone, you will

have approx. 30 seconds to enter your

Bluetooth passkey on the mobile phone

and the Control Display.

9. Select "Start pairing" and press the control-

ler.

13. Move the highlight marker to the third field

from the top, select "Confirm passkey" and

press the controller.

The Bluetooth name of the vehicle is dis-

played.

14. Wait several seconds until the "Communi-

cation" menu is displayed.

The next time you use the mobile phone inside

the vehicle, it will be recognized within no more

than 2 minutes as long as the engine is running

or the ignition is switched on.

With some mobile phones it may be nec-

essary to make certain settings for a per-

manent Bluetooth link, e.g. using the authoriza-

tion or secure connection menu item, refer to

your mobile phone's operating instructions.<

190

As soon as a mobile phone is detected by the

vehicle, the phone book entries stored on the

SIM card or on your mobile phone are transmit-

ted to the vehicle. This data transfer depends

on your mobile phone and can take several min-

utes; please refer to your mobile phone's oper-

ating instructions, if necessary.

1. Select "Restart pairing" and press the con-

troller.

If not all phone book entries are displayed:

>

Transfer all phone book entries from the

SIM card to the mobile phone, if necessary.

>

Phone book entries with special characters

may not be displayed.

2. Repeat steps 9 to 14.

Up to four mobile phones can be paired, one

after the other. If a fifth mobile phone is paired,

the pairing data for the mobile phone whose

pairing data was first stored on the vehicle is

deleted.

If pairing fails again, contact BMW Customer

Relations.

To call BMW Customer Relations:

Select "Help" and press the controller.

Checks to perform if pairing is

unsuccessful

>

Is the mobile phone supported by the

mobile phone preparation package? You

can obtain information on the Internet at:

.

Do the Bluetooth passkeys on the mobile

phone and vehicle match? The same Blue-

tooth passkey must be entered on the

mobile phone's display and via iDrive.

The phone number for BMW Customer Rela-

tions and information necessary for pairing

appear on the display. In mobile phones that are

already connected, you can select the BMW

Customer Relations phone number to place the

call.

>

Did it take you more than 30 seconds to

enter the Bluetooth passkey?

Only a limited number of devices can be

connected with the mobile phone. If neces-

sary, delete connections with other devices.

>

Is the mobile phone no longer responding?

Switch the mobile phone off and on or

briefly disconnect the power supply.

To repeat pairing:

List of paired mobile phones

Mobile phones with pairing data stored by the

vehicle can be displayed. If several mobile

phones are detected by the vehicle at the same

191

time, the mobile phone at the top of the list can

be operated via the vehicle.

Unpairing the mobile phone from the

vehicle

You can change the order of the mobile phones

on the list. As long as a mobile phone from this

list is selected, you cannot operate the mobile

phones via the vehicle.

Should you no longer wish to operate a mobile

phone via the vehicle, you can delete the mobile

phone's pairing data.

iDrive, for operating principle refer to page 16.

1. Switch off the mobile phone.

iDrive, for operating principle refer to page 16.

1. Press the

menu.

button to call up the start

2. Press the

menu.

button to call up the start

2. Press the controller to open the menu.

3. Select "Settings" and press the controller.

4. Select "Bluetooth" and press the controller.

3. Press the controller to open the menu.

4. Select "Settings" and press the controller.

5. Select "Bluetooth" and press the controller.

"Bluetooth" is selected.

5. Move the highlight marker to the second

field from the top, select "Phone" and press

the controller.

6. Move the highlight marker to the second

field from the top, select "Phone" and press

the controller.

6. Select the desired mobile phone and press

the controller.

7. Select the desired mobile phone and press

the controller.

7. Select "Move device up" and press the con-

troller.

8. Select "Delete device" and press the con-

troller.

The selected mobile phone moves up one posi-

tion on the list.

The unpaired mobile phone is deleted from the

list.

The phone book entries and the lists of stored

phone numbers are deleted as well.

192

6. Select "Bluetooth communication active"

and press the controller to activate or deac-

tivate the link.

Activating/deactivating the Bluetooth

link

The use of Bluetooth technology is not

permitted in all countries. Observe all

applicable local regulations. Temporarily deac-

tivate the Bluetooth link between the vehicle

and the mobile phone, if necessary.

If the Bluetooth link is deactivated, you can no

longer operate the mobile phone via the vehicle,

and other devices with a Bluetooth interface

can be used in combination with the mobile

phone, e.g. a laptop.<

To temporarily deactivate the Bluetooth link

between the vehicle and your mobile phone:

The Bluetooth link is activated.

The Bluetooth link is deactivated.

1. Press the

menu.

button to call up the start

Adjusting volume

2. Press the controller to open the menu.

3. Select "Settings" and press the controller.

4. Select "Bluetooth" and press the controller.

Turn the knob during a call to select the desired

volume.

This volume for the hands-free system is main-

tained, even if the other audio sources are set to

minimum volume.

5. Move the highlight marker to the second

field from the top, select "Settings" and

press the controller.

You can also adjust the volume with buttons on

the steering wheel, refer to page 10.

The setting is stored for the remote control cur-

rently in use.

Operation via iDrive

You can operate the following functions using

iDrive:

>

Accepting/rejecting calls

Dialing phone numbers

Selecting phone numbers from the phone

book

193

>

Selecting stored phone numbers, e.g. from

the list of accepted calls

1. Press the

menu.

button to call up the start

Ending a call

When the ignition and radio readiness are

switched off, e.g. after taking the remote control

out of the ignition switch, you can continue an

ongoing call via the hands-free system for no

more than 25 minutes.

Voice quality

If the person you are talking to is having difficul-

ties understanding you, this may be due to

excessive background noise. The full mobile

phone preparation package can compensate

for these noises to a certain extent. To optimize

voice quality during a call, we recommend that

you:

2. Move the controller forwards to call up

"Communication".

Receiving calls

If you have the phone number of the caller

stored in the phone book and the phone num-

ber has been transmitted, the name of the entry

is displayed.

>

Reduce background noise, e.g. by closing

the windows, reducing air flow from the

automatic climate control or by pointing the

open front air vents downward

Accepting a call

>

Reduce the volume of the hands-free sys-

tem

Press the

button on the steering wheel.

Alternatively:

"Accept" is selected.

Press the controller.

Requirements

>

The mobile phone's pairing data are stored

by the vehicle and the mobile phone is oper-

ational.

>

The engine is running or the ignition is

switched on.

The mobile phone is recognized by the

vehicle.

Calling up communication

Many of the functions described below are con-

trolled using the "Communication" menu.

Rejecting a call

iDrive, for operating principle refer to page 16.

Select "Reject" and press the controller.

The caller is diverted to your mailbox if it has

been activated.

194

Calling

Via programmable memory keys

You can store phone numbers on the program-

mable memory keys to call these numbers

directly, refer to page 21.

Dialing phone numbers

1. Select "Phone" and press the controller.

Ending a call

Press the

button on the steering wheel.

Alternatively:

1. Select the phone number and press the

controller.

2. Select "Dial" and press the controller.

3. Enter the desired phone number by select-

ing the digits individually and pressing the

controller.

Always enter the complete phone number

consisting of national dialing code, area

code, and phone number.

The letters correspond to the numbers on

the keypad of the mobile phone.

2. "End call" is selected.

Press the controller.

To delete the last digit:

Move the controller towards the right to

select the arrow

ler.

and press the control-

4. Select "Dial number" and press the control-

ler.

Alternatively: press the

steering wheel.

button on the

Selecting a phone number from the

phone book or from a list of stored

phone numbers

Phone numbers you have dialed, received calls

and phone book entries are stored in lists when

the mobile phone is linked to the vehicle via

Bluetooth. If the caller is listed in the phone

book, the name of the entry is displayed instead

of the phone number.

For your phone number to be displayed to the

person you are talking to, the display of phone

numbers must be enabled by your provider.

You can select the desired subscriber from the

list and establish the connection.

Five lists are available:

>

"A - Z"

The entries in your mobile phone's phone

195

book, consisting of names and phone num-

bers, are sorted alphabetically.

4. Select the desired entry and press the con-

troller.

>

"Top 8"

The eight numbers dialed most frequently

from the "A - Z" phone book are automati-

cally stored in the Top 8 list.

"Redial"

The last eight phone numbers you have

dialed are automatically stored. The last

number dialed is at the top of the list.

"Missed calls"

The phone numbers of the last eight

rejected calls are stored. This requires the

telephone number of the caller to have been

transmitted.

5. Select "Call" and press the controller.

The system dials the number.

If different phone numbers are stored in the

mobile phone under one name, e.g. office and

home, the name is shown once for each phone

number.

>

"Received calls"

The phone numbers of the last eight

accepted calls are stored. This requires the

telephone number of the caller to have been

transmitted.

You can change a phone number stored in the

phone book, e.g. to call a specific extension:

1. Select "Phone" and press the controller.

2. Select "A - Z" and press the controller.

Selecting phone numbers from phone

book

3. Select the desired entry and press the con-

troller.

The "A - Z" list is available for your phone book

entries. The phone book entries appear on the

Control Display.

4. Select "Add digits" and press the controller.

5. Change the phone number.

1. Select "Phone" and press the controller.

6. Select "Dial number" and press the control-

ler.

Dialing a stored phone number from a

list

To select an entry and establish a connection:

2. Select "A - Z" and press the controller.

3. To limit the number of displayed entries,

select the initial letter of the desired entry

and press the controller.

196

1. Select "Phone" and press the controller.

2. Select a list and press the controller:

>"Top 8"

Deleting the entire list

1. Select an entry from the list and press the

controller.

2. Select "Delete all numbers" and press the

controller.

>"Redial"

>"Missed calls"

>"Received calls"

3. If applicable, select "Yes" and press the

controller.

3. Select the desired entry and press the con-

troller.

The list is deleted.

BMW Contact*

If BMW Assist has not been enabled for you,

you can have several service numbers dis-

played:

>

BMW Roadside Assistance* if you need

help in the event of a breakdown

BMW Service if you wish to schedule a ser-

vice appointment, for example

BMW Customer Relations* for information

related to your vehicle

4. Select "Call" and press the controller.

The system dials the number.

If BMW Assist is enabled, refer to page 203.

You can dial the displayed service numbers if

your mobile phone has been paired with the

vehicle:

Deleting an individual entry

1. Select the desired entry from the list and

press the controller.

iDrive, for operating principle refer to page 16.

2. Select "Delete" and press the controller.

The entry is deleted.

1. Press the

button.

This opens the start menu.

2. Move the controller forwards to select

"Communication".

197

3. Select "BMW Contact" and press the con-

troller.

1. Establish connection.

2. Move the controller backwards until the

bottom field is selected.

4. Select "BMW Contact Numbers" and press

the controller.

3. Select the desired touch-tone character

and press the controller.

Each selection is transmitted immediately

and is confirmed by a tone, depending on

the type of mobile phone you are using.

5. Select one of the following menu items and

press the controller:

>"Roadside Assistance"

>"Customer Relations"

>"Service Request"

Switching between mobile

phone and hands-free system

6. Select "Call" and press the controller.

Contact will be established.

From mobile phone to hands-free

system*

Dialing phone numbers via touch tones

Touch-tone dialing is required for access to

network services or for controlling devices, e.g.

for remote querying on an answering machine.

You can continue ongoing calls outside of the

vehicle's Bluetooth range via the hands-free

system as long as the engine is running or the

ignition is switched on. Depending on your

mobile phone, the system automatically

switches to hands-free mode.

This function is available whenever there is a

connection.

With mobile phones that do not automatically

switch to hands-free mode:

>

Depending on the type of mobile phone you

are using, it may be possible to continue the

conversation via the hands-free system.

Refer to the display on your mobile phone

198

and/or your mobile phone's operating

instructions.

Ending/canceling operation by voice

commands

>

Press the

compartment.

button above the storage

Press the

or

button on the steering wheel

{Cancel}.

From hands-free system to mobile

phone

In dialogs where text is spoken, e.g. a name

rather than a command, canceling is only possi-

ble using the button on the steering wheel.

If you are making a call via the hands-free sys-

tem, it may be possible to continue the call via

the mobile phone, depending on your mobile

phone model. Refer to the display on your

mobile phone and/or your mobile phone's oper-

ating instructions.

Having the possible commands read

aloud

The system recognizes specific commands

that must be pronounced exactly word for word.

You can have the possible commands for any

function read aloud to you:

Alternatively, you can deactivate the Bluetooth

link.

Depending on the type of mobile phone you are

using, it may occur that calls are switched from

the hands-free system to the mobile phone if

reception of the wireless network is poor.

{Help}

Using alternative commands

Often there is more than a single command to

run a function, e.g.:

{Dial name}or {Name}.

Operation by voice

commands*

Digits from zero to nine are recognized.

You can say each digit individually or group

them into a sequence to accelerate the input.

The concept

You can operate your mobile phone without

having to take a hand off the steering wheel.

During your entries, you will be guided in many

cases by announcements or questions.

The same prerequisites apply as for operation

via iDrive, refer to page 193.

Symbols in the Owner's Manual

{...}Say the specified commands word for

word.

{{...}}Indicates responses of the system.

Saying commands

Activating the system

1. Briefly press the

wheel.

button on the steering

A sound signal indicates that you can say

commands.

2. Say the command.

199

Example: dialing phone numbers

Start the dialog:

Press the

Command

button on the steering wheel.

Voice control response

{Dial number}

e.g. {123 456 7890}

Depending on your equipment version:

{{123 456 7890. Continue?}}or

{Dial}

Adjusting the volume of the

instructions

Correcting phone numbers

After the last spoken sequence of digits has

been repeated by the system, you can delete

this sequence of digits.

You can adjust the volume for the instructions

from the system:

{Correct number}.

The digits are deleted.

The command {Correct number}can be

repeated as often as you like.

Deleting phone numbers

{Delete}.

All digits entered up to this point are deleted.

Turn the button during an instruction.

Voice phone book

This volume for the instructions is maintained,

even if the other audio sources are set to mini-

mum volume.

The phone book entries can be called up auto-

matically from your mobile phone's memory.

The setting is stored for the remote control cur-

rently in use.

Selecting an entry

The connection to the phone number of the

selected entry is established.

Calling

1. {Dial name}.

The dialog for selecting an entry is

opened.

Dialing phone numbers

1. {Dial number}.

2. Say the name when prompted.

2. Say the phone number.

3. Confirm the prompt with {Yes}.

For telephone calls abroad, say {Plus}

and then the country code.

Redialing

3. {Dial}.

The {Redial}command calls up "Redial".

The connection to the desired subscriber is

established.

200

To remove the snap-in adapter:

Press area 1.

Notes

Important for voice commands

For voice commands, bear in mind the follow-

ing:

>

Pronounce the commands smoothly and at

normal volume, avoiding excessive empha-

ses and pauses.

Keep the doors, windows and glass roof

closed to prevent interference from outside

noise.

Avoid ambient noise in the vehicle while

speaking.

Inserting mobile phone

1. If applicable, remove the protective cap

from the mobile phone's antenna connector

so that the mobile phone can engage in the

snap-in adapter.

Inserting/removing snap-in

adapter*

1. Press area 1 around the button and take off

the cover*.

2. With its buttons facing upward, slide the

mobile phone up towards the electrical con-

tact points and press it downward until it

engages.

2. Insert the snap-in adapter in the front and

press it downward until it engages.

The mobile phone's battery is charged as soon

as the vehicle is in radio readiness or the steer-

ing is unlocked.

To conserve battery power, you should

avoid using the mobile phone when the

ignition is switched off.<

201

Removing mobile phone

Press the button.

202

*

BMW Assist

BMW Assist provides you with various services.

For example, the position data of your vehicle

can be transmitted to the BMW Assist

Response Center if an Emergency Request*

has been sent.

Response Center contacts you and takes

further steps to help you.

>

Automatic Collision Notification:

Under certain conditions, a connection is

established to the BMW Assist Response

Center after a serious accident. If possible,

the BMW Assist Response Center contacts

you and takes further steps to help you.

Many BMW Assist services depend on the indi-

vidually agreed contract.

After your contract has expired, the

BMW Assist system will be deactivated by the > Enhanced Roadside Assistance:

BMW Assist Response Center without you hav-

ing to visit a BMW center. After the BMW Assist

system has been deactivated, no BMW Assist

service will be available. The BMW Assist sys-

tem can be reactivated by a BMW center after a

new contract has been signed.

You can call BMW Roadside Assistance*

should you require help in the event of a

breakdown. If possible, the vehicle data and

position data are transmitted during this

call.

>

Customer Relations:

For all information related to your vehicle

you can be connected with BMW Customer

Relations.

Requirements

You can use BMW Assist when the following

requirements are met:

BMW TeleServices*:

Data on your vehicle's service status or

required inspections are transmitted to your

BMW center either automatically before a

service due date or when you request a

BMW service appointment.

>

The installed BMW Assist system is logged

on to a mobile phone network. This network

must be capable of transmitting the ser-

vices.

>

Remote Door Unlock:

>

To transmit position data, the vehicle must

be able to determine the current position.

Contact the BMW Assist Response Center

if your remote control or key is not available

and you would like to have the vehicle

unlocked.

To activate and update BMW Assist, a GPS

signal must be available.

You have subscribed to BMW Assist with

your BMW center or with the BMW Assist

Response Center. Enabling must have

been completed.

Stolen Vehicle Recovery:

After you report your vehicle stolen with the

police, call the BMW Assist Response Cen-

ter to determine its position.

>

BMW Assist is activated, refer to page 208.

In addition, optional services can be provided to

you, such as the Concierge service or informa-

tion on directions, traffic or the weather. You

can use Critical Calling to activate a limited

number of calls via the BMW Assist Response

Center, e.g. when you do not have your mobile

phone with you.

Offered services

The following services are available via

BMW Assist:

>

Emergency Request, refer to page 241:

When you press the SOS button, a connec-

tion is established to the BMW Assist

Response Center. The BMW Assist

Press the SOS button in order to contact the

BMW Assist Response Center, see below.

203

You can also access the BMW Assist Concierge

service via the Internet.

1. Press the

button.

This opens the start menu.

Characteristics of the offered services

The following characteristics apply to the ser-

vices:

>

The services offered are country-specific.

Voice contact is established or data are

transferred, depending on the equipment

and the country. In some countries, it is

possible to do both.

2. Move the controller forwards to select

"Communication".

>

The data transmitted can be vehicle data,

for example, your current position or the

Condition Based Service CBS data.

3. If necessary, move the highlight marker to

the uppermost field. Turn the controller

until "BMW Assist" is selected and press

the controller.

Using services

Contacting the BMW Assist Response

Center

You can contact the BMW Assist Response

Center via the SOS button.

1. Briefly press the cover flap to open.

The arrangement of the switches and indi-

cator lamps varies slightly among vehicle

equipment versions.

4. Select "Roadside Assistance" and press

the controller.

2. Press the button for at least 2 seconds.

The BMW Assist Response Center will connect

you with BMW Roadside Assistance.

If the current location can be determined,

the current vehicle position is displayed.

Roadside Assistance

5. Select "Start service" and press the con-

troller.

iDrive, for operating principle refer to page 16.

The BMW Assist Response Center will connect

you with BMW Roadside Assistance.

204

6. Select "Auto Request" and press the con-

troller.

BMW TeleServices*

Automatic BMW Teleservice Call*

The data on the service status of your vehicle or

on required inspections are transmitted auto-

matically prior to the due date. You can check

when the BMW center was notified.

1. Press the

button.

This opens the start menu.

2. Press the controller to open the menu.

3. Select "Info sources" and press the control-

ler.

Manual BMW Teleservice Call

You can transmit data regarding your vehicle's

service status to your BMW center when you

wish to arrange a service appointment.

1. Press the

button.

This opens the start menu.

2. Move the controller forwards to select

"Communication".

3. If necessary, move the highlight marker to

the uppermost field. Turn the controller

until "BMW Assist" is selected and press

the controller.

4. Select "Service Info" and press the control-

ler.

5. If necessary, move the highlight marker to

the uppermost field. Turn the controller

until "Service requirements" is selected and

press the controller.

4. Select "Service Request" and press the

controller.

205

5. Select "Start service" and press the con-

troller.

The activated BMW TeleServices are dis-

played.

The service-relevant data are transmitted. Your

BMW center will contact you to arrange a ser-

vice appointment.

6. Select "Options" and press the controller.

7. Select "Update services" and press the

controller.

Displaying and updating* BMW

TeleServices

Contacting BMW Customer Relations

For all information related to your vehicle you

can call BMW Customer Relations.

1. Press the

button.

This opens the start menu.

1. Press the

button.

2. Press the controller to open the menu.

3. Select "Settings" and press the controller.

This opens the start menu.

2. Move the controller forwards to select

"Communication".

3. If necessary, move the highlight marker to

the uppermost field. Turn the controller

until "BMW Assist" is selected and press

the controller.

4. Select "BMW Service settings" and press

the controller.

4. Select "Customer Relations".

5. Select "Enabled TeleServices" and press

the controller.

5. Press the controller.

6. Select "Start service" and press the con-

troller.

The BMW Assist Response Center will connect

you with BMW Customer Relations.

206

Concierge service*

Displaying transmitted data

When you call the BMW Assist Concierge, you

can obtain information about, e.g., current

events, gas stations or hotels, as well as receive

the corresponding telephone numbers and

addresses. Many hotels can be booked directly

through the BMW Assist Concierge service.

Select a received message, if applicable, and

press the controller.

Concierge service requires additional enabling

by the BMW Assist Response Center.

Calling the Concierge

1. Press the

button.

This opens the start menu.

Dialing a phone number or transferring

an address for destination guidance

2. Move the controller forwards to select

"Communication".

1. Select "Options" and press the controller.

3. If necessary, move the highlight marker to

the uppermost field. Turn the controller

until "BMW Assist" is selected and press

the controller.

2. Select a menu item:

>

Press "Call" to make a telephone call. A pre-

requisite for this is that your Bluetooth

mobile phone has been paired with the

vehicle.

4. Select "Concierge" and press the control-

ler.

>

Press "Select as destination" to transfer the

address to the navigation system for desti-

nation guidance.

Adapting BMW Assist

Displaying and updating services

If the services offered by BMW Assist change,

you will be notified. In that event you may

update the service functions.

5. Select "Start service" and press the con-

troller.

1. Press the

button.

The BMW Assist Response Center will connect

you with a BMW Assist Concierge.

This opens the start menu.

2. Press the controller to open the menu.

207

3. Turn the controller until "Settings" is

selected and press the controller.

Requirements

>

Make sure that the vehicle can determine its

current location. Reception is best when

you have an unobstructed view to the sky.

>

Leave vehicle ignition switched on during

the activation process.

Activating

1. Press the

button.

This opens the start menu.

4. Turn the controller until "BMW Service set-

tings" is selected and press the controller.

2. Press the controller to open the menu.

3. Turn the controller until "Settings" is

selected and press the controller.

5. If necessary, move the highlight marker to

the uppermost field. Turn the controller

until "Enabled Assist services" is selected

and press the controller.

The currently available BMW Assist ser-

vices are displayed.

6. If necessary, select "Options" and press the

controller.

4. Turn the controller until "BMW Service set-

tings" is selected and press the controller.

7. Select "Update services" and press the

controller.

Activating BMW Assist

5. If necessary, move the highlight marker to

the uppermost field. Turn the controller

BMW Assist must be activated to use the ser-

vices.

208

until "Enabled Assist services" is selected

and press the controller.

1. Press the

button.

This opens the start menu.

6. Select "Enable services" and press the con-

troller.

2. Press the controller to open the menu.

3. Turn the controller until "Settings" is

selected and press the controller.

BMW Assist is activated and data exchange

with the BMW Assist Response Center

begins.

4. Select "BMW Service settings" and press

the controller.

Activation takes a few minutes. Progress status

is displayed on the Control Display. If you open

another menu, the activation process continues

in the background.

Displaying vehicle data

When BMW Assist is enabled, you can have the

system display the Telematics ID. The

Telematics ID identifies your vehicle. These

data are transmitted to your BMW center.

5. If necessary, move the highlight marker to

the uppermost field. Turn the controller

209

until "Assist profile" is selected and press

the controller.

210

211

Communications for Your BMW M3 4 Door Fourth Generation (2007-2013)

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