Communications for Your BMW M6 4 Door Second Generation (2005-2010)

Communications  
This chapter summarizes how to operate  
your mobile phone using iDrive or voice control  
and how to use BMW Assist or TeleService.  
Telephoning*  
For your safety  
The concept  
A car phone makes life more convenient in  
many ways, and can even save lives in an emer-  
gency. While you should consult your mobile  
phone's separate operating instructions for a  
detailed description of safety precautions and  
information, we request that you direct your  
particular attention to the following:  
Your BMW is equipped with a full mobile phone  
preparation package. After a suitable mobile  
phone has been logged onto the vehicle once,  
you can operate the mobile phone via iDrive,  
with the buttons on the steering wheel and by  
voice.  
A mobile phone that has been logged on once is  
automatically detected again as soon as it is  
brought back inside the vehicle, provided that  
the engine is running or the ignition is switched  
on. The logon data of up to four mobile phones  
can be stored simultaneously. If several mobile  
phones are detected simultaneously, the most  
recently logged-on mobile phone can be oper-  
ated via the vehicle.  
Only make entries when the traffic situa-  
tion allows you to do so. Do not hold the  
mobile phone in your hand while you are driving;  
use the handsfree system instead. If you do not  
observe this precaution, your being distracted  
can endanger vehicle occupants and other road  
users.<  
Suitable mobile phones  
Using a phone in your vehicle  
Ask your BMW center which mobile phones  
with a Bluetooth interface are supported by the  
mobile phone preparation package or which  
mobile phones will fit in the snap-in adapters  
they offer. These mobile phones support the  
functions described in this Owner's Manual,  
provided they are running a certain software  
version. Malfunctions can occur with other  
mobile phones.  
Using snap-in adapter*  
The so-called snap-in adapter, a mobile phone  
cradle, enables the battery to be charged and  
the mobile phone to be connected to the exter-  
nal antenna of your vehicle. This ensures  
improved network reception and a consistent  
voice reproduction quality. Ask your BMW cen-  
ter which mobile phones will fit in the snap-in  
adapters they offer.  
Care instructions  
BMW discourages the use of mobile  
phones or other mobile communications  
devices inside the vehicle without a direct con-  
nection to an outside antenna. Otherwise, the  
vehicle electronics and mobile communication  
device can interfere with each other. In addition,  
there is no assurance that the radiation that  
results from transmission will be dissipated  
from the vehicle interior.<  
You can find what you need to know about car-  
ing for your mobile phone in the separate Caring  
for your vehicle brochure and in the mobile  
phone operating instructions.  
Operating options  
You can operate the mobile phone* using:  
A mobile phone detected by the vehicle should  
not be operated by the mobile phone's keypad;  
otherwise malfunctions may occur.  
>
>
>
The steering wheel, refer to page 11  
iDrive, refer to page 16  
Voice commands, refer to page 156  
148  
Making calls with car phone:  
BMW Assist calls  
Preparation with iDrive  
iDrive, for explanation of principle, refer to  
page 16.  
You can use the car phone via the handsfree  
system for BMW Assist calls.  
1. Press the  
menu.  
button to open the start  
When the status information "BMW Assist" or  
"BMW Service" is displayed in "Communica-  
tion", only BMW Assist calls are possible.  
It may not be possible to establish a telephone  
connection using the mobile phone while a con-  
nection is being established to BMW Assist  
or while a call to BMW Assist is already in  
progress. If this happens, you must unpair the  
mobile phone and the vehicle if you wish to  
place a call with the mobile phone.  
2. Open the menu by pressing the controller.  
3. Select "Communication settings" and  
press the controller.  
Initial operation  
Logging on mobile phone on vehicle  
4. Select "Bluetooth" and press the controller.  
The following prerequisites must be met:  
>
>
The mobile phone is ready to operate.  
The Bluetooth links of the vehicle, refer to  
page 151, and the mobile phone are active.  
>
Depending on the mobile phone, presets in  
the mobile phone are required: e.g. acti-  
vated via the menu item Bluetooth or the  
menu item Connection not with confirma-  
tion.  
5. Select "Phone" and press the controller.  
>
>
To log on, specify any desired number as  
the Bluetooth passkey, e.g. 1. This Blue-  
tooth passkey is no longer required follow-  
ing successful logon.  
The ignition is switched on.  
Only log on the mobile phone with the  
vehicle stopped; otherwise you may  
become distracted and inadvertently endanger  
your passengers and other road users.<  
Switching on ignition  
Preparation with mobile phone  
1. Insert the remote control as far as possible  
into the ignition lock.  
6. Additional operations must be carried out  
on the mobile phone and differ depending  
on the model, refer to the operating instruc-  
tions of your mobile phone, e.g. find, con-  
nect or link under Bluetooth device.  
2. Switch on the switch on ignition by pressing  
the Start/Stop button without depressing  
the brake or clutch pedal.  
149  
As soon as a mobile phone is detected by the  
vehicle, the phone book entries stored on the  
SIM card or on your mobile phone are trans-  
ferred to your vehicle, refer to the operating  
instructions of your mobile phone if necessary.  
This transfer depends on your mobile phone,  
refer to the operating instructions of your  
mobile phone if necessary, and can take several  
minutes.  
Logging on  
Depending on your mobile phone, first, the dis-  
play of your mobile phone and then the Control  
Display will ask you to enter the Bluetooth pass-  
key you specified.  
Display on the Control Display if the Bluetooth  
passkey can be entered with iDrive:  
7. Select "Add device" and press the control-  
ler.  
Up to four mobile phones can be logged on  
consecutively. If you log on a fifth mobile phone,  
the logon data of the last mobile phone in the  
list will be deleted, refer to below.  
List of logged-on mobile phones  
All mobile phones for which the vehicle has  
stored the logon data can be displayed. If sev-  
eral logged-on mobile phones are detected by  
the vehicle simultaneously, you can operate the  
mobile phone highest up in the list via the vehi-  
cle.  
8. Enter the Bluetooth passkey.  
Depending on the mobile phone, approx.  
30 seconds are available for entering the  
Bluetooth passkey on the mobile phone  
and on the Control Display.  
You can change the order of the mobile phones  
in the list. As long as a mobile phone is selected  
in this list, the mobile phones cannot be oper-  
ated via the vehicle.  
iDrive, for explanation of principle, refer to  
page 16.  
1. Press the  
menu.  
button to open the start  
2. Open the menu by pressing the controller.  
3. Select "Communication settings" and  
press the controller.  
4. Select "Bluetooth" and press the controller.  
5. Select "Phone" and press the controller.  
9. Select "Confirm passkey" and press the  
controller.  
6. Select the desired mobile phone and press  
the controller.  
10. Wait a few seconds until the list of the  
logged-on mobile phones is shown on the  
Control Display and "Phone" is selected.  
To cancel the logon of the mobile phone on the  
vehicle:  
Select "Refuse connection" and press the con-  
troller.  
The next time you use the mobile phone in the  
vehicle interior, it will be detected within a max-  
imum of 2 minutes with the engine running or  
the ignition switched on.  
150  
7. Select "Move device up" and press the con-  
troller.  
ferred from your mobile phone to your vehi-  
cle are also deleted in the process.  
The selected mobile phone is move upward  
by one position.  
Activating/deactivating Bluetooth link  
Bluetooth technology is not approved in  
all countries. Observe the applicable local  
regulations. Temporarily disconnect the Blue-  
tooth link between the vehicle and the mobile  
phone if necessary.<  
Logging mobile phone off vehicle  
If you no longer want to operate your mobile  
phone via the vehicle, you can delete the logon  
data of the mobile phone.  
iDrive, for explanation of principle, refer to  
page 16.  
If the Bluetooth link is deactivated, you cannot  
operate your mobile phone via the vehicle and  
the mobile phone can use other devices with a  
Bluetooth interface, e.g. a laptop computer.  
1. Press the  
menu.  
button to open the start  
To temporarily deactivate the Bluetooth link  
between your vehicle and your mobile phone:  
2. Open the menu by pressing the controller.  
3. Select "Communication settings" and  
press the controller.  
1. Remove the mobile phone from the snap-in  
adapter and switch it off.  
4. Select "Bluetooth" and press the controller.  
5. Select "Phone" and press the controller.  
2. Press the  
menu.  
button to open the start  
6. Select the desired mobile phone and press  
the controller.  
3. Select the menu and press the controller.  
4. Select "Communication settings" and  
press the controller.  
5. Select "Bluetooth" and press the controller.  
7. Select "Delete device" and press the con-  
troller.  
The logged-off mobile phone is deleted  
from the list.  
The phone book entries you have trans-  
6. Select "Settings" and press the controller.  
the Bluetooth link is activated.  
151  
7. Select "Bluetooth communication active"  
and press the controller to activate or deac-  
tivate the link.  
can continue an ongoing call for a maximum of  
25 minutes via the handsfree system.  
Requirements  
The logon data of the mobile phone are stored  
in the vehicle and the mobile phone is ready to  
operate.  
The engine is running or the ignition is switched  
on.  
The mobile phone is detected by the vehicle.  
iDrive, for explanation of principle, refer to  
page 16.  
1. Press the  
button.  
Adjusting volume  
Turn the knob during a call to select the desired  
volume.  
This opens the start menu.  
2. Move the controller forward to open "Com-  
munication".  
This volume for the handsfree system is main-  
tained, even if the other audio sources are set to  
minimum volume.  
Receiving calls  
You can also adjust the volume with buttons on  
the steering wheel, refer to page 11.  
If you have the phone number of the caller  
stored in the phone book and the phone num-  
ber has been transmitted, the name of the entry  
is displayed.  
The setting is stored for the remote control cur-  
rently in use.  
Accepting a call  
Operation via iDrive  
You can operate the following functions via  
iDrive:  
>
>
>
Dial phone numbers.  
Dial phone numbers from the phone book.  
Dial stored phone numbers, e.g. from the  
list of accepted calls.  
>
Hang up.  
Select "Accept" and press the controller.  
With the ignition and radio readiness switched  
off, e.g. after removing the remote control, you  
152  
Rejecting a call  
Ending a call  
Select "Reject" and press the controller.  
The caller is diverted to your mailbox if it has  
been activated.  
1. Select the phone number and press the  
controller.  
Calling  
Dialing phone numbers  
1. Select "Phone" and press the controller.  
2. Select "End call" and press the controller.  
2. Select "Dial" and press the controller.  
3. Enter the desired phone number by dialing  
the individual digits and pressing the con-  
troller.  
Always enter the complete phone number  
consisting of national dialing code, area  
code, and phone number.  
Dialing a phone number from phone  
book or a phone number stored in a list  
The letters correspond to the digits on the  
keypad of the mobile phone.  
Phone numbers you have called, incoming calls  
and the entries of the phone book are stored in  
lists when the mobile phone is connected to the  
vehicle via Bluetooth. If the caller is entered in  
the phone book, the name of the entry is dis-  
played instead of the phone number.  
To delete an incorrect character:  
Move the controller toward the right to  
select  
and press the controller.  
4. Select "Dial number" and press the control-  
ler.  
You can select the desired subscriber from the  
list and establish the connection.  
Five lists are available:  
>
"A - Z"  
The entries of the mobile-phone phone  
book, consisting of the name and phone  
number, are sorted alphabetically.  
>
"Top 8"  
The eight numbers called most frequently  
from the phone book "A - Z" are automati-  
cally stored in the Top 8 list. The list is  
sorted according to frequency.  
>
"Redial"  
The last eight phone numbers you have  
153  
dialed are automatically stored. The last  
number dialed is at the top of the list.  
If different phone numbers are stored in the  
mobile phone under one name, e.g. office and  
home, the name is shown once for each phone  
number.  
>
>
"Missed calls"  
The phone numbers of the last eight calls  
which were not accepted are stored. This  
requires the telephone number of the caller  
to have been sent.  
You can change a phone number stored in the  
phone book, e.g. to call a specific extension:  
1. Select "Phone" and press the controller.  
2. Select "A - Z" and press the controller.  
"Received calls"  
The phone numbers of the last eight  
accepted calls are stored. This requires the  
telephone number of the caller to have been  
sent.  
3. Select the desired entry and press the con-  
troller.  
4. Select "Add digits" and press the controller.  
5. Change the phone number.  
Dialing phone numbers from phone  
book  
6. Select "Dial number" and press the control-  
ler.  
The list "A - Z" is available for you phone book  
entries. The phone book entries appear on the  
Control Display.  
Dialing phone numbers stored in a list  
To select an entry and establish a connection:  
1. Select "Phone" and press the controller.  
2. Select list and press the controller:  
>"Top 8"  
1. Select "Phone" and press the controller.  
>"Redial"  
>"Missed calls"  
>"Received calls"  
2. Select "A - Z" and press the controller.  
3. To limit the number of displayed entries,  
select the first letter of the desired entry and  
press the controller.  
4. Select the desired entry and press the con-  
troller.  
3. Select the desired entry and press the con-  
troller.  
5. Select "Call" and press the controller.  
The system dials the number.  
154  
4. Select "Call" and press the controller.  
The system dials the number.  
If BMW Assist is activated, refer to page 162.  
You can select the displayed service phone  
number if your mobile phone is logged on in the  
vehicle:  
Deleting individual entries  
1. Select the desired entry from the list and  
press the controller.  
iDrive, for explanation of principle, refer to  
page 16.  
2. Select "Delete" and press the controller.  
The entry is deleted.  
1. Press the  
button.  
This opens the start menu.  
2. Move the controller forwards to select  
"Communication".  
3. Select "BMW Contact" and press the con-  
troller.  
Deleting entire list  
1. Select an entry from the list and press the  
controller.  
2. Select "Delete all numbers" and press the  
controller.  
4. Select "BMW Contact Numbers" and press  
the controller.  
3. If applicable, select "Yes" and press the  
controller.  
5. Select one of the following menu items and  
press the controller:  
The list is deleted.  
>"Roadside Assistance"  
>"Customer Relations"  
BMW Contact*  
If you are not activated for BMW Assist, you can  
display several service phone numbers:  
>"Service Request"  
6. Select "Call" and press the controller.  
Contact is established.  
>
>
>
Roadside Assistance* of the BMW Group  
when you require breakdown assistance  
BMW center, e.g. when you want to make  
an appointment for service  
BMW Hotline* for information on all  
aspects of your vehicle  
155  
the system automatically switches over to the  
handsfree mode.  
Transferring phone number via tone  
dialing method  
The tone dialing method is required for access  
to network services or for controlling devices,  
e.g. remote checking of an answering machine.  
For mobile phones that do not automatically  
switch over to the handsfree mode:  
>
You may also be able to continue the con-  
versation via the handsfree system,  
depending on the mobile phone used. Fol-  
low the instructions displayed on the mobile  
phone display, refer to the operating  
instructions of your mobile phone.  
This function is available when a connection  
has been established.  
1. Establish connection.  
>
Press the  
button above the storage  
compartment. Switching over may take  
several seconds.  
From handsfree system to mobile  
phone  
When you telephone via the handsfree system,  
you can also continue the call via the mobile  
phone if necessary, depending on the mobile  
phone model. Follow the instructions displayed  
on the mobile phone display, refer to the oper-  
ating instructions of your mobile phone.  
2. Press the controller.  
3. Select "Keypad" and press the controller.  
4. Select the desired character and press the  
controller.  
Each character is sent immediately and  
confirmed by a tone depending the mobile  
phone model.  
Operation by voice*  
The concept  
You can operate your mobile phone without  
having to remove your hands from the steering  
wheel. When making your entries, you will be  
assisted by announcements and questions in  
many cases.  
The same prerequisites as for operation via  
iDrive apply, refer to page 152.  
Symbols in Owner's Manual  
Changing between mobile  
phone and handsfree system  
{...}Say the specified commands word for  
word.  
{{...}}Indicates responses of the system.  
From mobile phone to handsfree  
system  
You can continue calls begun outside the Blue-  
tooth range of the vehicle via the handsfree sys-  
tem when the motor is running or the ignition is  
switched on. Depending on your mobile phone,  
156  
Voice commands  
Activating system  
Having possible commands read aloud  
The system understands default commands  
that must be spoken word for word.  
You can have the system read aloud the possi-  
ble commands at any point:  
1. Press the  
button on the steering wheel.  
An acoustic signal indicates that you can  
say commands.  
{Help}  
2. Say the command.  
The text or numbers that the voice com-  
mand system has registered will appear on  
the Control Display.  
Using alternative commands  
There are often a number of commands to run a  
function, e.g.:  
{Dial name}or {Name}.  
Ending/canceling operation by voice  
The system recognizes digits from zero to nine.  
Press the  
or  
button on the steering wheel  
You can say each digit individually or group  
them into a sequence to accelerate the input.  
{Cancel}.  
In dialogs where text is spoken, not a command,  
e.g. a name, canceling is only possible using the  
button on the steering wheel.  
Example: dialing phone numbers  
Start the dialog:  
Press the  
Command  
button on the steering wheel.  
Response  
{Dial number}  
{{Please say the number}}  
e.g. {123 456 7890}  
Depending on equipment:  
{{123 456 7890. Continue?}}or  
{{123 456 7890. And next?}}  
{Dial}  
{{Dialing number}}  
This volume for the instructions is maintained,  
Adjusting volume  
even if the other audio sources are set to mini-  
mum volume.  
You can adjust the volume for the instructions  
from the system:  
The setting is stored for the remote control cur-  
rently in use.  
Turn the button during an instruction to select  
the desired volume.  
157  
Calling  
Creating and editing voice phone  
book*  
Dialing phone numbers  
Save entry:  
1. {Dial number}.  
An entry always consists of a name and phone  
number.  
The dialog for establishing a telephone  
connection is opened.  
1. {Save name}.  
The dialog for storing a name is  
opened.  
2. Say the phone number.  
For telephone calls abroad, say {Plus}  
and then the country code.  
2. Speak name and repeat entry upon  
request.  
3. {Dial}.  
The connection to the desired sub-  
scriber is established.  
The spoken length of the names in the  
phone book must not exceed approx.  
2 seconds.  
Correcting phone number  
3. Say the phone number when prompted.  
After the last spoken sequence of digits has  
been repeated by the system, you can delete  
this sequence of digits.  
4. To store the phone number:  
{Save}.  
Delete entry:  
{Correct number}.  
You can delete any entry from the voice phone  
book.  
The digits are deleted.  
The command {Correct number}can be  
1. {Delete name}.  
The dialog for deleting an entry is  
opened.  
repeated as often as you like.  
Deleting input  
2. Say the name when prompted.  
3. Confirm the prompt with {Yes}.  
Delete all entries:  
{Delete}is used to delete all the digits entered  
so far.  
Voice phone book  
{Delete phone book}deletes all entries in the  
phone book.  
Operating by voice command requires a per-  
sonal voice phone book.  
1. {Delete phone book}.  
The dialog for deleting phone book is  
opened.  
>
On vehicles with separate drives for audio  
CDs and navigation DVDs, the entries are  
automatically adopted from your mobile  
phone's memory.  
2. Confirm the prompt with {Yes}.  
3. Confirm the repeated prompt with  
>
On vehicles with a single drive, the entries  
must be entered by voice and are indepen-  
dent of your mobile phone's memory. In this  
case, it is not possible to use voice com-  
mand either to call phone numbers stored in  
the mobile phone or to store new numbers.  
{Yes}.  
Have entries read aloud and dial:  
You can have all the entries of your voice phone  
book read aloud in the order of input and select  
a certain entry to establish a connection:  
1. {Read phone book}.  
The dialog for reading phone book is  
opened.  
2. {Dial number}when the desired entry is  
read aloud.  
158  
Selecting an entry  
Mounting/removing snap-in  
adapter  
The connection to the phone number of the  
selected entry is established.  
1. Press the area 1 around the button and  
1. {Dial name}.  
remove the cover.  
The dialog for selecting an entry is  
opened.  
2. Say the name when prompted.  
3. Confirm the prompt with {Yes}.  
Redialing  
The {Redial}command calls up "Redial".  
Notes  
2. Insert the snap-in adapter at the front and  
press down until it engages.  
The commands in English were available  
as of this printing. Other languages are  
currently not available. To operate the mobile  
phone via the voice command system, refer to  
page 22.<  
Important for voice commands  
For voice commands, keep the following in  
mind:  
>
Issue the commands smoothly and at nor-  
mal volume, avoiding excessive emphasis  
and pauses.  
To remove the snap-in adapter:  
Press the area 1 around the button.  
>
>
Keep the doors and windows closed to pre-  
vent interference from ambient noise.  
Avoid making other noise in the vehicle  
while speaking.  
159  
Inserting mobile phone  
1. Remove the protective cap from the mobile  
phone's antenna connector if necessary, so  
that the mobile phone can engage in the  
snap-in adapter.  
2. With the keys facing upward, press the  
mobile phone toward the electrical connec-  
tions and press down until it engages.  
The mobile phone's battery is charged with the  
ignition lock at radio readiness or higher or with  
the steering unlocked.  
To protect the vehicle's batteries, avoid  
using the phone when the ignition is  
switched off.<  
Removing mobile phone  
Press button.  
160  
TeleService* , BMW Assist*  
You can also use the services of BMW Assist via  
the Internet. The range of services is continually  
being expanded.  
TeleService  
TeleService assists you when communicating  
with a BMW center. The built-in car phone can  
be used to transmit data regarding the service  
status of your vehicle or regarding legally man-  
dated inspections directly to your BMW center.  
This is the same data that is also stored in the  
remote control for CBS Condition Based Ser-  
vice. Your BMW center can then contact you,  
and you can make an appointment that suits  
you while you are still on the road. Your advan-  
tage here is that your BMW center can prepare  
in advance for the required maintenance work.  
The TeleService functions are country-specific:  
the data regarding the service status of your  
vehicle or regarding legally mandated inspec-  
tions is transmitted on a country-specific basis  
either automatically before they fall due or dur-  
ing your calls to the BMW center. Your BMW  
center will be glad to provide more detailed  
information.  
Requirements  
You can use TeleService or BMW Assist when  
the following requirements are met:  
>
The installed car phone is logged on to a  
cellular telephone network. This network  
must be capable of transmitting the ser-  
vices.  
>
To transmit position data, the vehicle must  
be able to determine the current position.  
This can be displayed on the Control Dis-  
play.  
>
>
For TeleService or BMW Assist to be acti-  
vated and updated, the GPS signal must be  
available.  
For BMW Assist: you have applied to your  
BMW center or BMW Customer Support for  
BMW Assist.  
BMW Assist  
Enabling TeleService or BMW Assist  
BMW Assist provides you with other services in  
addition to TeleService. For example, the posi-  
tion data of your vehicle can be transferred to  
the BMW Assist response center if an emer-  
gency call* has been initiated.  
For you to be able to use the services of  
TeleService or BMW Assist, these must be  
enabled.  
Requirements  
Many functions of BMW Assist depend on the  
individually agreed contract. Data transmission,  
e.g. of the CBS Condition Based Service, dif-  
fers from country to country.  
>
Make sure that the vehicle can determine its  
current location. Reception is best when  
you have an unobstructed view to the sky.  
>
Leave radio readiness switched on while  
connecting to the system.  
The contract of participation with BMW Assist  
and the activation must be completed before  
you can use BMW Assist.  
Enabling  
When the contract expires, the car phone can  
be deactivated by a BMW center without your  
having to visit a BMW center. Following deacti-  
vation of the car phone, no emergency calls can  
be made. The car phone can be reactivated  
after signing a new contract with a BMW center.  
iDrive, for explanation of principle, refer to  
page 16.  
1. Press the  
button.  
This opens the start menu.  
2. Press the controller to open the menu.  
161  
3. Select "Communication settings" and  
press the controller.  
Services offered  
The following special features apply for the ser-  
vices of TeleService and BMW Assist:  
4. Select "BMW Service settings" and press  
the controller.  
>
>
The services offered are country-specific.  
Voice contact is established or data are  
transferred, depending on the equipment  
and the country. In some countries, it is  
possible to do both.  
>
The data transferred can be the vehicle  
data, your current position or the data of the  
CBS Condition Based Service.  
Automatic service notification*  
5. Select "Service Status" and press the con-  
troller.  
The data on the service status of your vehicle or  
on legally mandated inspections is transmitted  
automatically directly to your BMW center prior  
to the due date. You can check when the BMW  
center was notified.  
iDrive, for explanation of principle, refer to  
page 16.  
1. Open the start menu.  
2. Press the controller to open the menu.  
3. Select "Service" and press the controller.  
4. Select "Service requirements" and press  
the controller.  
6. Select "Enable services" and press the con-  
troller.  
TeleService and, if applicable, BMW Assist  
are enabled; data exchange with the service  
center starts.  
Enabling takes a few minutes. The status is dis-  
played on the Control Display. If you open  
another menu, the enable process continues to  
run in the background.  
162  
5. Select "Service notification" and press the  
controller.  
5. Select "Roadside Assistance" and press  
the controller.  
If the current position can be determined,  
the current vehicle location is displayed.  
Breakdown assistance  
You can call Roadside Assistance* of the  
BMW Group should you require help in the  
event of a breakdown.  
6. Select "Start service" and press the con-  
troller.  
Contact with Roadside Assistance will be  
established.  
iDrive, for explanation of principle, refer to  
page 16.  
1. Press the  
button.  
Establishing contact with your BMW  
center or BMW Customer Relations  
This opens the start menu.  
2. Move the controller forwards to select  
"Communication".  
You can contact your BMW center, e.g. to  
arrange a service appointment.  
3. Select "BMW Assist" and press the control-  
ler.  
For information related to your vehicle, call the  
BMW Customer Relations.  
4. Select "BMW Service" and press the con-  
troller.  
This requires your mobile phone to be logged  
onto the vehicle.  
iDrive, for explanation of principle, refer to  
page 16.  
1. Press the  
button.  
This opens the start menu.  
2. Press the controller to open the menu.  
3. Select "Service" and press the controller.  
4. Select "BMW Service" and press the con-  
troller.  
163  
5. Select desired BMW service:  
>"Service Request"  
6. If applicable, select "Options" and press the  
controller.  
>"Customer Relations"  
7. Select "Update services" and press the  
controller.  
6. Press the controller.  
7. Select "Start service" and press the con-  
troller.  
Blocking services*  
If you block the services, the connection to  
BMW Assist is deactivated.  
Contact with the desired BMW service will be  
established.  
1. Open the start menu.  
2. Press the controller to open the menu.  
3. Select "Communication settings" and  
press the controller.  
Adapting TeleService or  
BMW Assist  
4. Select "BMW Service settings" and press  
the controller.  
Displaying and updating services  
5. Select "Service Status" and press the con-  
troller.  
If the offering from TeleService or BMW Assist  
changes, you will be notified. In this case you  
should update the services.  
6. Select "Options" and press the controller.  
1. Open the start menu.  
7. Select "Terminate services" and press the  
controller.  
2. Press the controller to open the menu.  
The use of TeleService or BMW Assist is  
blocked, and the current vehicle position will  
not be transferred during an emergency call*.  
To deactivate the blocking function, enabling  
must be carried out again, refer to page 161.  
This does not affect the contractual agree-  
ments.  
3. Select "Communication settings" and  
press the controller.  
4. Select "BMW Service settings" and press  
the controller.  
5. Select "Service Status" and press the con-  
troller.  
The current services available from  
TeleService or BMW Assist are displayed.  
Re-enable TeleService and, if applicable, BMW  
Assist to log on again.  
164  
Displaying vehicle data  
When TeleService or BMW Assist is activated,  
the license plate and the vehicle identification  
number of your vehicle can be displayed.  
1. Open the start menu.  
2. Press the controller to open the menu.  
3. Select "Communication settings" and  
press the controller.  
4. Select "BMW Service settings" and press  
the controller.  
5. Select "Profile" and press the controller.  
To adjust the license plate number, please con-  
tact your BMW center.  
165