Get Communications -> TeleService, BMW Assist Guide for BMW M6 4 Door Second Generation (2005-2010)

TeleService* , BMW Assist*

You can also use the services of BMW Assist via

the Internet. The range of services is continually

being expanded.

TeleService

TeleService assists you when communicating

with a BMW center. The built-in car phone can

be used to transmit data regarding the service

status of your vehicle or regarding legally man-

dated inspections directly to your BMW center.

This is the same data that is also stored in the

remote control for CBS Condition Based Ser-

vice. Your BMW center can then contact you,

and you can make an appointment that suits

you while you are still on the road. Your advan-

tage here is that your BMW center can prepare

in advance for the required maintenance work.

The TeleService functions are country-specific:

the data regarding the service status of your

vehicle or regarding legally mandated inspec-

tions is transmitted on a country-specific basis

either automatically before they fall due or dur-

ing your calls to the BMW center. Your BMW

center will be glad to provide more detailed

information.

Requirements

You can use TeleService or BMW Assist when

the following requirements are met:

The installed car phone is logged on to a

cellular telephone network. This network

must be capable of transmitting the ser-

vices.

To transmit position data, the vehicle must

be able to determine the current position.

This can be displayed on the Control Dis-

play.

For TeleService or BMW Assist to be acti-

vated and updated, the GPS signal must be

available.

For BMW Assist: you have applied to your

BMW center or BMW Customer Support for

BMW Assist.

BMW Assist

Enabling TeleService or BMW Assist

BMW Assist provides you with other services in

addition to TeleService. For example, the posi-

tion data of your vehicle can be transferred to

the BMW Assist response center if an emer-

gency call* has been initiated.

For you to be able to use the services of

TeleService or BMW Assist, these must be

enabled.

Requirements

Many functions of BMW Assist depend on the

individually agreed contract. Data transmission,

e.g. of the CBS Condition Based Service, dif-

fers from country to country.

Make sure that the vehicle can determine its

current location. Reception is best when

you have an unobstructed view to the sky.

Leave radio readiness switched on while

connecting to the system.

The contract of participation with BMW Assist

and the activation must be completed before

you can use BMW Assist.

Enabling

When the contract expires, the car phone can

be deactivated by a BMW center without your

having to visit a BMW center. Following deacti-

vation of the car phone, no emergency calls can

be made. The car phone can be reactivated

after signing a new contract with a BMW center.

iDrive, for explanation of principle, refer to

page 16.

1. Press the

button.

This opens the start menu.

2. Press the controller to open the menu.

161

3. Select "Communication settings" and

press the controller.

Services offered

The following special features apply for the ser-

vices of TeleService and BMW Assist:

4. Select "BMW Service settings" and press

the controller.

The services offered are country-specific.

Voice contact is established or data are

transferred, depending on the equipment

and the country. In some countries, it is

possible to do both.

The data transferred can be the vehicle

data, your current position or the data of the

CBS Condition Based Service.

Automatic service notification*

5. Select "Service Status" and press the con-

troller.

The data on the service status of your vehicle or

on legally mandated inspections is transmitted

automatically directly to your BMW center prior

to the due date. You can check when the BMW

center was notified.

iDrive, for explanation of principle, refer to

page 16.

1. Open the start menu.

2. Press the controller to open the menu.

3. Select "Service" and press the controller.

4. Select "Service requirements" and press

the controller.

6. Select "Enable services" and press the con-

troller.

TeleService and, if applicable, BMW Assist

are enabled; data exchange with the service

center starts.

Enabling takes a few minutes. The status is dis-

played on the Control Display. If you open

another menu, the enable process continues to

run in the background.

162

5. Select "Service notification" and press the

controller.

5. Select "Roadside Assistance" and press

the controller.

If the current position can be determined,

the current vehicle location is displayed.

Breakdown assistance

You can call Roadside Assistance* of the

BMW Group should you require help in the

event of a breakdown.

6. Select "Start service" and press the con-

troller.

Contact with Roadside Assistance will be

established.

iDrive, for explanation of principle, refer to

page 16.

1. Press the

button.

Establishing contact with your BMW

center or BMW Customer Relations

This opens the start menu.

2. Move the controller forwards to select

"Communication".

You can contact your BMW center, e.g. to

arrange a service appointment.

3. Select "BMW Assist" and press the control-

ler.

For information related to your vehicle, call the

BMW Customer Relations.

4. Select "BMW Service" and press the con-

troller.

This requires your mobile phone to be logged

onto the vehicle.

iDrive, for explanation of principle, refer to

page 16.

1. Press the

button.

This opens the start menu.

2. Press the controller to open the menu.

3. Select "Service" and press the controller.

4. Select "BMW Service" and press the con-

troller.

163

5. Select desired BMW service:

> "Service Request"

6. If applicable, select "Options" and press the

controller.

> "Customer Relations"

7. Select "Update services" and press the

controller.

6. Press the controller.

7. Select "Start service" and press the con-

troller.

Blocking services*

If you block the services, the connection to

BMW Assist is deactivated.

Contact with the desired BMW service will be

established.

1. Open the start menu.

2. Press the controller to open the menu.

3. Select "Communication settings" and

press the controller.

Adapting TeleService or

BMW Assist

4. Select "BMW Service settings" and press

the controller.

Displaying and updating services

5. Select "Service Status" and press the con-

troller.

If the offering from TeleService or BMW Assist

changes, you will be notified. In this case you

should update the services.

6. Select "Options" and press the controller.

1. Open the start menu.

7. Select "Terminate services" and press the

controller.

2. Press the controller to open the menu.

The use of TeleService or BMW Assist is

blocked, and the current vehicle position will

not be transferred during an emergency call*.

To deactivate the blocking function, enabling

must be carried out again, refer to page 161.

This does not affect the contractual agree-

ments.

3. Select "Communication settings" and

press the controller.

4. Select "BMW Service settings" and press

the controller.

5. Select "Service Status" and press the con-

troller.

The current services available from

TeleService or BMW Assist are displayed.

Re-enable TeleService and, if applicable, BMW

Assist to log on again.

164

Displaying vehicle data

When TeleService or BMW Assist is activated,

the license plate and the vehicle identification

number of your vehicle can be displayed.

1. Open the start menu.

2. Press the controller to open the menu.

3. Select "Communication settings" and

press the controller.

4. Select "BMW Service settings" and press

the controller.

5. Select "Profile" and press the controller.

To adjust the license plate number, please con-

tact your BMW center.

165

Communications -> TeleService, BMW Assist for Your BMW M6 4 Door Second Generation (2005-2010)

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