Get Breakdown assistance Guide for BMW X6 4 Door Second Generation (2015-2019)

Mobility

Breakdown assistance

Overview

Vehicle features and options

This chapter describes all standard, country-

specific and optional features offered with the

series. It also describes features that are not

necessarily available in your vehicle, e. g., due

to the selected options or country versions.

This also applies to safety-related functions

and systems. When using these functions and

systems, the applicable laws and regulations

must be observed.

SOS button in the roofliner

Hazard warning flashers

Functional requirements

▷

The SIM card integrated in the vehicle has

been activated.

▷

The radio-ready state is switched on.

The Assist system is functional.

Initiating an Emergency Request

automatically

Under certain conditions, for instance if the air‐

bags trigger, an Emergency Request is auto‐

matically initiated immediately after an acci‐

dent of corresponding severity. Automatic

Collision Notification is not affected by press‐

ing the SOS button.

The button is located in the center console.

The red light in the button flashes when the

hazard warning flashers are activated.

Initiating an Emergency Request

manually

Intelligent emergency call

Concept

1. Press the cover briefly to open it.

In case of an emergency, an Emergency Re‐

quest can be made through the system.

2. Press the SOS button until the LED at the

button lights up green.

▷

The LED is illuminated green when an

Emergency Request has been initiated.

General information

Only press the SOS button in an emergency.

If a cancel prompt appears on the Control

Display, the Emergency Request can be

aborted.

For technical reasons, the Emergency Request

cannot be guaranteed under unfavorable con‐

ditions.

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If the situation allows, wait in your vehicle

until the voice connection has been estab‐

lished.

Warning triangle

1. Open the cover on the left side trim.

▷

The LED flashes green when a connection

to the BMW Response Center has been

established.

The BMW Response Center then makes

contact with you and takes further steps to

help you.

Even if you are unable to respond, the

BMW Response Center can take further

steps to help you under certain circum‐

stances.

2. Lift the warning triangle slightly and re‐

move in the direction of the car's interior.

For this, data is transmitted to the BMW

Response Center which serves to deter‐

mine the necessary rescue measures. E.g.,

the current position of the vehicle, if it can

be established.

Even if you can no longer hear the BMW

Response Center through the loudspeak‐

ers, the BMW Response Center may still

be able to hear you.

The BMW Response Center ends the Emer‐

gency Request.

First-aid kit

Roadside Assistance

General information

Service availability

Some of the articles have a limited service life.

Roadside Assistance can be reached around

the clock in many countries. You can obtain as‐

sistance there in the event of a vehicle break‐

down.

Check the expiration dates of the contents

regularly and replace any expired items

promptly.

Roadside Assistance

The Roadside Assistance phone number can

be viewed via iDrive or a connection to Road‐

side Assistance can be established directly.

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Breakdown assistance

Storage

Preparation

1. Check whether the battery of the other ve‐

hicle has a voltage of 12 volts. The voltage

information can be found on the battery.

2. Switch off the engine of the assisting vehi‐

cle.

3. Switch off any electronic systems/power

consumers in both vehicles.

Starting aid terminals

The first-aid kit is located behind the left-hand

cover in the cargo area.

To open, pull on the handle.

Jump-starting

General information

If the battery is discharged, the engine can be

started using the battery of another vehicle

and two jumper cables. Only use jumper ca‐

bles with fully insulated clamp handles.

The starting aid terminal in the engine com‐

partment acts as the battery's positive termi‐

nal.

Safety information

DANGER

Contact with live components can lead to

an electric shock. There is a risk of injuries or

danger to life. Do not touch any components

that are under voltage.◀

WARNING

If the jumper cables are connected in the

incorrect order, sparking may occur. There is a

risk of injury. Pay attention to the correct order

during connection.◀

The body ground or a special nut acts as the

battery negative terminal.

NOTE

In the case of body contact between the

two vehicles, a short circuit can occur during

jump-starting. There is a risk of property dam‐

age. Make sure that no body contact occurs.◀

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Connecting the cables

Tow-starting and towing

To prevent personal injury or damage to both

vehicles, adhere strictly to the following proce‐

dure.

Safety information

WARNING

1. Open the cover of the BMW starting aid

terminal.

Due to system limits, individual functions

can malfunction during tow-starting/towing

with the Intelligent Safety systems activated.

There is a risk of an accident. Switch all Intelli‐

gent Safety systems off prior to tow-starting/

towing.◀

2. Attach one terminal clamp of the positive

jumper cable to the positive terminal of the

battery, or to the corresponding starting

aid terminal of the vehicle providing assis‐

tance.

Transporting the vehicle

3. Attach the terminal clamp on the other end

of the cable to the positive terminal of the

battery, or to the corresponding starting

aid terminal of the vehicle to be started.

General information

The vehicle is not permitted to be towed.

4. Attach one terminal clamp of the negative

jumper cable to the negative terminal of

the battery, or to the corresponding engine

or body ground of assisting vehicle.

Safety information

NOTE

The vehicle can be damaged when tow‐

ing the vehicle with a single lifted axle. There is

a risk of property damage. The vehicle should

only be transported on a loading platform.◀

5. Attach the second terminal clamp to the

negative terminal of the battery, or to the

corresponding engine or body ground of

the vehicle to be started.

Pushing the vehicle

Starting the engine

To remove a broken-down vehicle from the

danger area, it can be pushed for a short dis‐

tance.

Never use spray fluids to start the engine.

1. Start the engine of the assisting vehicle

and let it run for several minutes at an in‐

creased idle speed.

Roll or push, refer to page 83, the vehicle.

2. Start the engine of the vehicle that is to be

started in the usual way.

Tow truck

If the first starting attempt is not success‐

ful, wait a few minutes before making an‐

other attempt in order to allow the dis‐

charged battery to recharge.

3. Let both engines run for several minutes.

4. Disconnect the jumper cables in the re‐

verse order.

Check the battery and recharge, if needed.

The vehicle should only be transported on a

loading platform.

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Breakdown assistance

NOTE

The vehicle can become damaged when

lifting and securing it.

There is a risk of damage to property.

▷

The tow bar will generate lateral forces if it

is secured with an offset.

Tow rope

When starting to tow the vehicle, make sure

that the tow rope is taut.

▷

Lift the vehicle using suitable means.

Do not lift or secure the vehicle by its tow

fitting, body parts, or suspension parts.◀

Use nylon ropes or straps, which will enable

the vehicle to be towed without jerking.

Towing other vehicles

General information

Switch on the hazard warning system, depend‐

ing on local regulations.

Tow fitting

General information

If the electrical system has failed, clearly iden‐

tify the vehicle being towed by placing a sign

or a warning triangle in the rear window.

Safety information

WARNING

If the approved gross vehicle weight of

the towing vehicle is lighter than the vehicle to

be towed, the tow fitting can tear off or it will

not be possible to control the vehicle's re‐

sponse. There is a risk of an accident! Make

sure that the gross vehicle weight of the tow‐

ing vehicle is heavier than the vehicle to be

towed.◀

The screw-in tow fitting should always be car‐

ried in the vehicle.

The tow fitting can be screwed in at the front

or rear of the vehicle.

The tow fitting and the onboard vehicle tool kit,

refer to page 248, are together in the cargo

area.

NOTE

Use of the tow fitting:

If the tow bar or tow rope is attached in‐

correctly, damage to other vehicle parts can

occur. There is a risk of property damage. Cor‐

rectly attach the tow bar or tow rope to the tow

fitting.◀

▷

Use only the tow fitting provided with the

vehicle and screw it all the way in.

Use the tow fitting for towing on paved

roads only.

Avoid lateral loading of the tow fitting, for

instance do not lift the vehicle by the tow

fitting.

Tow bar

The tow fittings used should be on the same

side on both vehicles.

Safety information

Should it prove impossible to avoid mounting

the tow bar at an offset angle, please observe

the following:

NOTE

If the tow fitting is not used as intended,

there may be damage to the vehicle or to the

tow fitting. There is a risk of damage to prop‐

▷

Maneuvering capability is limited going

around corners.

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erty. Observe the notes on using the tow fit‐

ting.◀

Screw thread for tow fitting

Press on the mark on the edge of the cover to

push it out.

Tow-starting

Steptronic transmission

Do not tow-start the vehicle.

Tow-starting the engine is not possible due to

the transmission.

Have the reasons for the starting difficulties

corrected by a dealer’s service center or an‐

other qualified service center or repair shop.

259

Breakdown assistance for Your BMW X6 4 Door Second Generation (2015-2019)

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