In the event of a breakdown -> Towing the vehicle for Your Citroen C3 Aircross SUV First Generation (2017-2023)

In the event of a breakdown  
The negative cable must be connected  
to the car ground (not to the battery  
negative terminal) so that the battery sensor  
can detect all charging and discharging  
currents.  
that the battery reaches an adequate state of  
charge.  
Be careful not to cause accidental  
short circuits between the positive  
and negative battery terminals.  
Do not allow smoking, sparks or flames  
around fuel or the battery.  
Disconnecting/removing  
the battery  
In order to maintain an adequate state  
of charge for starting the engine, it  
is recommended that the battery be  
disconnected if the vehicle is taken out of  
service for a long period.  
►ꢀ Lift the cover on the (+) terminal, if the  
vehicle has one.  
►ꢀ Connect the red cable to the (+) terminal of  
flat battery A (at the metal elbow), then to the  
(+) terminal of the backup battery B or of the  
booster.  
►ꢀ Connect one end of the green or black  
cable to the (-) terminal of the backup battery B  
or of the booster (or to an earth point on the  
assisting vehicle).  
►ꢀ Connect the other end of the green or black  
cable to the earth point C on the broken down  
vehicle.  
After reconnection  
After reconnecting the battery, turn on the  
ignition and wait 1 minute before starting the  
engine, to enable the electronic systems to  
initialise.  
If minor problems nevertheless persist following  
this operation, contact a CITROËN dealer.  
Referring to the relevant section, initialise or  
reset certain equipment:  
Before disconnecting the battery:  
►ꢀ Close all openings (doors, boot, windows).  
►ꢀ Switch off all electrical consumers (audio  
system, wipers, lighting, etc.).  
►ꢀ Switch off the ignition and wait for  
4 minutes.  
– Date and time.  
– Preset radio stations.  
►ꢀ Start the engine on the assisting vehicle and  
leave it running for a few minutes.  
►ꢀ Operate the starter on the broken down  
vehicle and let the engine run.  
If the engine does not start immediately, switch  
off the ignition and wait a few moments before  
trying again.  
Towing the vehicle  
General recommendations  
Observe the legislation in force in the  
country where you are driving.  
Ensure that the weight of the towing vehicle  
is higher than that of the towed vehicle.  
The driver must remain at the wheel of the  
towed vehicle and must have a valid driving  
licence.  
When towing a vehicle with all four wheels  
on the ground, always use an approved  
towing arm; rope and straps are prohibited.  
The towing vehicle must move off gently.  
►ꢀ Wait for it to return to idle.  
►ꢀ Disconnect the jump leads in reverse order:  
first remove (-) terminal then (+) terminal..  
►ꢀ Refit the cover to the (+) terminal, if the  
vehicle has one.  
►ꢀ Allow the engine to run for at least  
30 minutes, with the vehicle stationary, so  
►ꢀ Disconnect the negative cable.  
►ꢀ Disconnect the positive cable.  
►ꢀ Remove the bottom mounting bracket if you  
need to remove the battery.  
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In the event of a breakdown  
When the vehicle is towed with its engine  
off, there is no longer braking and steering  
assistance.  
Towing your vehicle  
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To access the front screw thread:  
A professional towing service must  
be called if:  
– Broken down on a motorway or main road.  
– Not possible to put the gearbox into  
neutral, unlock the steering, or release the  
parking brake.  
– Towing with only two wheels on the  
ground.  
– No approved towbar available.  
►ꢀ Remove the cover.  
To be towed:  
►ꢀ Screw the towing eye in fully.  
►ꢀ Install the towbar.  
►ꢀ Put the gearbox into neutral.  
Access to the tools  
Failure to observe this instruction  
could result in damage to certain  
components (braking, transmission, etc.) and  
to the absence of braking assistance the  
next time the engine is started.  
►ꢀ Unlock the steering and release the parking  
brake.  
►ꢀ Switch on the hazard warning lamps on both  
vehicles.  
►ꢀ Move off gently, drive slowly and only for a  
short distance.  
The towing eye is stored in a bag located in the  
boot.  
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