In the event of a breakdown for Your Citroen C3 Aircross SUV Second Generation (2024-2026)

In the event of a breakdown  
Assembling and placing the  
triangle  
Access to the tools  
Warning triangle  
Depending on version, the tool kit is located  
in a storage box under the boot carpet or in a  
storage bag on the side of the boot.  
This reflective and dismantable device is to be  
installed on the side of the road when a vehicle  
is broken down or damaged.  
Before getting out of the vehicle  
Turn on the hazard warning lamps,  
then put on the safety vest to assemble and  
install the triangle.  
Storage compartment  
For versions supplied with a triangle as original  
equipment, refer to the illustration above.  
For other versions, refer to the assembly  
instructions provided with the triangle.  
►ꢀ Put the triangle in place behind the vehicle,  
as required by local legislation.  
List of tools  
There is a compartment in the interior trim of  
the tailgate to store a warning triangle.  
►ꢀ After opening the tailgate, unhook the  
retaining elastic to release the case containing  
the warning triangle.  
Tool kit  
Set of tools supplied with the vehicle.  
Its content depends on your vehicle's  
equipment:  
– Temporary puncture repair kit.  
– Spare wheel.  
1. Chocks to immobilise the vehicle  
(depending on equipment)  
These tools are specific to the vehicle  
and may vary according to the level of  
equipment.  
Do not use them for any other purpose.  
144  
In the event of a breakdown  
The jack meets European standards,  
as defined in the Machinery Directive  
2006/42/CE, and also complies with UKCA  
requirement, as defined by the Supply  
of Machinery (Safety) Regulations 2008  
No.1597.  
With spare wheel  
2. Socket for the security bolts (depending on  
equipment)  
To adapt the wheelbrace to the special  
‘security’ bolts.  
3. Removable towing eye  
8
The jack does not require any maintenance.  
For more information on Towing the vehicle  
and using the removable towing eye, refer to  
the corresponding section.  
Temporary puncture  
repair kit  
With temporary puncture repair kit  
5. Wheelbrace  
For removing the wheel bolts.  
6. Jack with integrated handle  
Visit this link to view explanatory  
videos: r.to/bagGl9  
To raise the vehicle.  
7. Wheel bolt cap removal tool (depending on  
equipment)  
For removing the wheel bolt head finishers  
on alloy wheels.  
For more information on the Spare wheel, refer  
to the corresponding section.  
Made up of a compressor and a sealant  
cartridge, it allows you to carry out a temporary  
repair of the tyre so that you can drive to the  
nearest garage.  
It is designed to repair most punctures located  
on the tyre tread.  
4. 12 V compressor with cartridge of sealant  
and speed limit sticker  
For temporary repair of a tyre and to adjust  
the tyre pressure.  
The jack must only be used to change  
a wheel with a damaged or punctured  
tyre.  
Do not use any jack other than the one  
supplied with the vehicle.  
If the vehicle does not have its original jack,  
contact a CITROËN dealer or a qualified  
workshop to obtain the one that was  
intended by the manufacturer.  
For more information on the Temporary  
puncture repair kit, refer to the corresponding  
section.  
The vehicle's electric system allows  
the connection of the compressor to  
the 12 V power supply for long enough to  
repair a tyre after a puncture.  
145  
In the event of a breakdown  
For more information on the Tool kit,  
►ꢀ Switch the ignition off.  
►ꢀ Connect the pipe from the compressor to  
the valve of the tyre to be repaired and tighten  
firmly.  
refer to the corresponding section.  
►ꢀ Check that the compressor switch is in  
position "O".  
►ꢀ Fully uncoil the electric cable stowed under  
the compressor.  
►ꢀ Connect the compressor's electric plug to  
the vehicle's 12 V socket.  
Tyre inflation pressures are indicated  
on this label.  
For more information on Identification  
markings, particularly this label, refer to the  
corresponding section.  
►ꢀ Affix the speed limit sticker.  
►ꢀ Remove the transparent cap from the bottle  
of sealant.  
Should the pressure of one or more  
tyres be adjusted, it is necessary to  
reinitialise the under-inflation detection  
system.  
For more information on Tyre under-  
inflation detection, refer to the  
corresponding section.  
►ꢀ Lift the protective cover before installing  
the bottle of sealant on the compressor.  
►ꢀ Turn the bottle of sealant over and screw it  
a quarter turn into the compressor.  
►ꢀ Remove the valve cap from the tyre to be  
repaired, and place it in a clean place.  
The speed limit sticker must be affixed  
inside the vehicle in the area close to  
the driver, to remind them that a wheel is in  
temporary use.  
►ꢀ Switch the ignition on.  
Repair procedure  
Do not remove any foreign body  
(e.g. nail, screw) which has penetrated  
the tyre.  
►ꢀ Switch on the compressor by moving the  
switch to position "I" until the tyre pressure  
reaches 2 bar. The sealant product is injected  
under pressure into the tyre; do not disconnect  
the pipe from the valve during this operation  
(risk of blowback).  
►ꢀ Park the vehicle without obstructing traffic  
and apply the parking brake.  
►ꢀ Follow the safety instructions (hazard  
warning lamps, warning triangle, high visibility  
jacket, etc.) according to the legislation in force  
in the country in which you are driving.  
►ꢀ Uncoil the pipe stowed under the  
compressor.  
146  
In the event of a breakdown  
If after approximately 7 minutes, the  
pressure of 2 bar is not reached, this  
indicates that the tyre is not repairable;  
contact a CITROËN dealer or a qualified  
workshop for assistance.  
Checking/adjusting tyre  
8
pressures  
The compressor can be used, without injecting  
sealant, to check and, if necessary, adjust the  
tyre pressures.  
►ꢀ Move the switch to position "O".  
►ꢀ Disconnect the compressor's electric plug  
from the vehicle's 12 V socket.  
►ꢀ Remove the kit.  
►ꢀ Refit the cap on the valve.  
►ꢀ Remove the valve cap from the tyre and  
keep it in a clean place.  
►ꢀ Uncoil the pipe stowed under the  
compressor.  
►ꢀ Screw the pipe onto the valve and tighten  
firmly.  
►ꢀ Check that the compressor switch is in  
position "O".  
►ꢀ Fully uncoil the electric cable stowed under  
the compressor.  
►ꢀ Connect the compressor's electric plug to  
the vehicle's 12 V socket.  
►ꢀ Drive immediately for approximately 3 miles  
(5 kilometres) at reduced speed (between  
12 and 37 mph (20 and 60 km/h)) to plug the  
puncture.  
►ꢀ Stop to check the repair and the tyre  
pressure using the kit:  
• If the tyre pressure is incorrect, contact a  
CITROËN dealer to have the tyre changed.  
• If the tyre pressure is correct, drive a  
second time for approximately 3 miles  
(5 kilometres) at reduced speed (between  
12 and 37 mph (20 and 60 km/h)), stop then  
check again the tyre pressure using the kit  
to confirm the effective repair of the tyre.  
►ꢀ Remove and store the bottle of sealant.  
The sealant product is harmful if  
swallowed and causes irritation to the  
eyes.  
Keep this product out of the reach of  
children.  
The use-by date of the fluid is marked on the  
bottle.  
After use, do not discard the bottle into the  
environment; take it to a CITROËN dealer or  
an authorised waste disposal site.  
Do not forget to obtain a new bottle of  
sealant, available from a CITROËN dealer or a  
qualified workshop.  
►ꢀ Switch the ignition on.  
►ꢀ Start the compressor by placing the switch  
at position "I" and adjust the pressure to the  
value shown on the vehicle's tyre pressure label.  
To deflate: press the black button located on  
the compressor pipe, near the valve connection.  
With a tyre repaired using this type of  
kit, do not exceed a speed of 50 mph  
(80 km/h) and do not drive more than  
125 miles (200 km).  
You must contact a CITROËN dealer or  
a qualified workshop to have the repair  
checked and the tyre changed.  
If after 7 minutes the pressure of 2 bar  
is not reached, the tyre is damaged;  
contact a CITROËN dealer or a qualified  
workshop for assistance.  
►ꢀ Once the correct pressure is reached, put  
the switch in position "O".  
►ꢀ Remove the kit and stow it.  
►ꢀ Refit the cap on the valve.  
147  
In the event of a breakdown  
►ꢀ Slacken the central nut.  
Wheel with wheel trim  
Spare wheel  
►ꢀ Remove the fastening device (nut and bolt).  
►ꢀ Lift the spare wheel towards you from the  
rear.  
When removing the wheel, first  
remove the wheel trim by pulling with both  
hands on one of the upper arms.  
When refitting the wheel, refit the wheel  
trim, starting by placing its aperture in line  
with the valve and then pushing it into place  
all round its edge with the palm of your  
hand.  
Visit this link to view explanatory  
videos: r.to/bagGl9  
►ꢀ Take the wheel out of the boot.  
If there is no wheel in the well, the  
fastening device (nut and bolt) cannot  
be refitted.  
Removing a wheel  
Accessing the spare wheel  
The spare wheel is stored in the boot, under  
the floor.  
Parking the vehicle  
Immobilise the vehicle where it does  
not obstruct traffic: the ground must be  
level, stable and non-slippery.  
To access the spare wheel, first refer to the  
Tool kit section.  
With a manual gearbox, engage first gear  
to lock the wheels, apply the parking brake,  
unless it is set to automatic mode, and  
switch off the ignition.  
Depending on version, the spare wheel  
may be a standard steel or 'space-  
saver' wheel.  
With an automatic gearbox, select mode P  
to lock the wheels, apply the parking brake,  
unless it is set to automatic mode, and  
switch off the ignition.  
Check that the parking brake indicator lamps  
on the instrument panel are on fixed.  
The occupants must get out of the vehicle  
and wait where they are safe.  
If necessary, place a chock under the  
wheel diagonally opposite the wheel to be  
changed.  
Never go underneath a vehicle raised using a  
jack; use an axle stand.  
Removing the spare wheel  
►ꢀ If the vehicle has steel wheels, remove the  
wheel trim.  
►ꢀ To remove the wheel bolt cover on each of  
the bolts, use tool 7 (alloy wheels).  
►ꢀ Fit security socket 2 on wheelbrace 5 to  
slacken the security bolt.  
►ꢀ Slacken the other bolts using the  
wheelbrace 5 only.  
►ꢀ Unclip the tool storage box (standard spare  
wheel).  
148  
In the event of a breakdown  
►ꢀ In the case of a "space saver" type  
spare wheel, the damaged wheel cannot be  
stowed under the floor. It must be placed in  
the boot; use a cover to protect the inside of  
the boot.  
Never use an impact wrench on the  
security bolt socket.  
►ꢀ Raise the vehicle until there is sufficient  
space between the wheel and the ground to  
easily admit the spare (not punctured) wheel.  
8
Ensure that the jack is stable. If the  
ground is slippery or loose, the jack  
may slip or collapse - risk of injury!  
Take care to position the jack strictly at  
one of the jacking points A or B under the  
vehicle, ensuring that the head of the jack  
is centred under the contact area on the  
vehicle. Otherwise, there is a risk of damage  
to the vehicle and/or of the jack collapsing -  
risk of injury!  
Fitting a wheel  
Fitting a steel or "space-saver" type  
spare wheel  
►ꢀ Place the foot of jack 6 on the ground and  
ensure that it is directly below the front A  
or rear B jacking point on the underbody,  
whichever is closest to the wheel to be  
changed.  
If the vehicle is fitted with alloy wheels, the  
washers A do not make contact with the  
steel or "space-saver" type spare wheel. The  
wheel is held in place by the conical contact  
surface B of each bolt.  
►ꢀ Remove the bolts and store them in a clean  
place.  
►ꢀ Remove the wheel.  
►ꢀ Extend jack 6 until its head comes into  
contact with jacking point A or B; contact  
area A or B on the vehicle must be properly  
inserted into the central part of the head of the  
jack.  
Stowing the damaged wheel  
►ꢀ To stow an alloy wheel, first  
remove the wheel trim from the centre of  
the wheel so that the fastening device (nut  
and bolt) can be put in place.  
149  
In the event of a breakdown  
►ꢀ Slacken the nut on the bolt by a few turns.  
►ꢀ Position the fastening device (nut and bolt)  
in the middle of the wheel.  
►ꢀ Tighten the central nut sufficiently to retain  
the wheel correctly.  
►ꢀ Depending on version, put the tool box back  
in place in the middle of the wheel and clip it  
in place.  
After changing a wheel  
►ꢀ Tighten the security bolt using the  
wheelbrace 5 equipped with a security  
socket 2.  
►ꢀ Fit the wheel on the hub.  
With a non-standard or 'space-saver'  
spare wheel  
►ꢀ Screw in the bolts by hand as far as possible.  
►ꢀ Pre-tighten the security bolt using the  
wheelbrace 5 equipped with a security  
socket 2.  
►ꢀ Pre-tighten the other bolts using the  
wheelbrace 5 only.  
►ꢀ Tighten the other bolts using the  
wheelbrace 5 only.  
►ꢀ Refit the bolt covers to each of the bolts  
(depending on equipment).  
►ꢀ Store the tools.  
Deactivate certain driving aid functions  
(Active Safety Brake, etc.).  
Do not exceed the maximum authorised  
speed of 50 mph (80 km/h) or the maximum  
distance of 50 miles (80 km).  
Putting the spare wheel  
back in place  
Driving with more than one spare wheel of  
this type is prohibited.  
The wheel trim from the replaced wheel  
must not be refitted.  
►ꢀ Lower the vehicle again fully.  
►ꢀ Fold jack 6 and remove it.  
Go to a CITROËN dealer or a qualified  
workshop.  
Have the tightening of the spare wheel's  
bolts and its tyre pressure checked.  
►ꢀ Put the spare wheel back in place in its  
housing.  
150  
In the event of a breakdown  
Have the punctured tyre examined. After  
inspection, the technician will advise you on  
whether the tyre can be repaired or if it must  
be replaced.  
headlamp / lamp has been switched off for  
several minutes - risk of serious burns!  
Do not touch the bulb directly with your  
fingers; use a lint-free cloth.  
It is essential only to use anti-ultraviolet  
(UV) type bulbs, so as not to damage the  
headlamp.  
Always replace a failed bulb with a new bulb  
of the same type and specification. To avoid  
lighting imbalance, replace the bulbs in pairs.  
Light-emitting diode (LED)  
headlamps and lamps  
8
Depending on version, the affected types of  
headlamps/lamps are:  
– LED technology headlamps.  
– Offset daytime running lamps.  
– Dipped beam headlamps.  
– Main beam headlamps.  
– Direction indicator side repeaters.  
– Brake lamps.  
Changing a bulb  
In some weather conditions (e.g. low  
temperature or humidity), misting on  
the internal surface of the glass of the  
headlamps and rear lamps is normal, and will  
disappear after the lamps have been on for a  
few minutes.  
– Third brake lamp.  
– Number plate lamps.  
Refitting the lamp units  
Perform the operations in the reverse  
order to dismantling.  
If you need to replace this type of  
bulb, you must contact a CITROËN  
dealer or a qualified workshop.  
Do not touch the Full LED technology  
headlamps or lamps - risk of electrocution!  
The headlamps have polycarbonate  
lenses with a protective coating:  
– Do not clean them with a dry or abrasive  
cloth, nor with detergent or solvent  
products.  
– Use a sponge and soapy water or a pH  
neutral product.  
– When using a high-pressure washer on  
persistent marks, do not keep the lance  
directed towards the headlamps, lamps or  
their edges for too long, so as not to damage  
their protective coating and seals.  
Opening the bonnet/Accessing the  
bulbs  
Proceed with caution when the engine is hot  
- risk of burns!  
Take care with objects or clothing that could  
be caught in the blades of the cooling fan -  
risk of strangulation!  
Never look too closely at the light  
beam of LED technology lamps - risk of  
serious eye injury!  
Halogen bulbs (Hx)  
To ensure good quality lighting, check  
that the bulb is correctly positioned in its  
housing.  
Changing a bulb must only be done  
with the ignition off and after the  
151  
In the event of a breakdown  
►ꢀ Unclip the wheel arch trim.  
Front lamps  
►ꢀ Turn the steering wheel so that the front of  
the wheel is pointing to the outside.  
►ꢀ Unscrew three Torx T20 screws (side)  
and two hex M10 screws (bottom) from the  
mudguard to have access to fog lamp.  
Model with LED technology  
headlamps  
►ꢀ Turn the connector a quarter turn  
anti-clockwise.  
►ꢀ Pull the bulb connector.  
►ꢀ Remove the bulb and replace it.  
►ꢀ Disconnect the front fog lamp connector.  
►ꢀ With a quarter turn into counterclockwise,  
remove the bulb holder from the front fog lamp.  
►ꢀ Remove the bulb and replace it.  
Amber-coloured bulbs must be  
replaced by bulbs with identical  
specifications and colour.  
1. Daytime running lamps/Sidelamps (LED)  
2. Daytime running lamps/Sidelamps (LED)  
3. Direction indicators (PY21W)  
4. Dipped beam headlamps (HP)  
5. Main beam headlamps (LED)  
6. Foglamps (H11-55W)  
To replace this type of bulb, you can  
also contact a CITROËN dealer or a  
qualified workshop.  
Foglamps  
Direction indicators  
Integrated direction indicator side  
repeaters  
►ꢀ Insert a flat screwdriver between the door  
mirror and its base.  
►ꢀ Tilt the screwdriver and use it as a lever to  
extract the mirror.  
Rapid flashing of the indicator lamp for  
a direction indicator (left or right)  
indicates that one of the bulbs on the  
corresponding side has failed.  
►ꢀ Unclip the shell of the door mirror by  
pressing on the two retaining clips.  
152  
In the event of a breakdown  
►ꢀ Put the unit back in place.  
►ꢀ Press the central tab and remove the side  
repeater.  
►ꢀ Pull out the bulb holder and replace the  
faulty bulb.  
►ꢀ Remove the access flap on the  
corresponding side trim.  
►ꢀ Disconnect the lamp unit connector.  
►ꢀ Unscrew the nut and remove it. Be careful  
not to drop it inside the wing.  
►ꢀ Unclip the lamp unit and carefully extract it,  
pulling it straight towards the outside.  
A standard pair of pliers or the wheelbrace  
(depending on equipment) may be necessary to  
remove the nut.  
►ꢀ Remove the retaining tabs from the bulb  
holder and remove it.  
8
Fuses  
Changing a fuse  
For the replacement of these bulbs,  
you can also contact a CITROËN  
dealer or a qualified workshop.  
All work must be carried out only by a  
CITROËN dealer or a qualified workshop.  
The replacement of a fuse by a third party  
could cause a serious malfunction of the  
vehicle.  
Rear lamps  
Installing electrical accessories  
The vehicle's electrical system is  
►ꢀ Turn the bulb a quarter turn and replace it.  
Make sure to engage the lamp unit in  
its guides while keeping it in line with  
the vehicle.  
Tighten sufficiently to ensure sealing, but  
without damaging the lamp unit.  
designed to operate with standard or  
optional equipment.  
Before fitting other electrical equipment  
or accessories to your vehicle, contact a  
CITROËN dealer or a qualified workshop.  
CITROËN accepts no responsibility for  
the cost incurred in repairing the  
Interior lighting  
vehicle or for rectifying malfunctions  
resulting from the installation of accessories  
not supplied or not recommended by  
CITROËN and not installed in accordance  
with its recommendations, in particular  
when the combined power consumption of  
all of the additional equipment connected  
exceeds 10 milliamperes.  
Courtesy lamp (W5W)  
1. Brake lamps (P21-5W / LED) / Sidelamps (5W)  
2. Sidelamps (W5W / LED)  
3. Direction indicators (WY16W)  
4. Reversing lamps (W16W)  
►ꢀ Using a thin, flap tip screwdriver, unclip the  
entire console surrounding the courtesy lamp.  
►ꢀ Remove the defective bulb and replace it.  
►ꢀ Fit the console back into place around the  
courtesy lamp and clip it correctly.  
5. Foglamp (LED)  
Boot (W5W)  
►ꢀ Unclip the unit by pushing the base from  
behind.  
Changing bulbs  
These bulbs are changed from inside the boot.  
►ꢀ Open the boot.  
►ꢀ Pull the bulb out and replace it.  
153  
In the event of a breakdown  
Frozen battery  
Never try to charge a frozen battery -  
risk of explosion!  
If the battery has frozen, have it checked by  
a CITROËN dealer or by a qualified workshop,  
who will verify that the internal components  
have not been damaged and that the case  
has not cracked, which could lead to a risk of  
leakage of toxic and corrosive acid.  
Symbols  
12 V battery / Accessory  
battery  
No sparks or naked flames, no smoking.  
Always protect your eyes. Explosive  
gases can cause blindness and injury.  
Keep the vehicle's battery out of the  
reach of children.  
The vehicle's battery contains sulphuric  
acid which can make you go blind or  
Lead-acid starter batteries  
These batteries contain harmful  
substances (sulphuric acid and lead).  
They must be disposed of in accordance  
with regulations and must never under any  
circumstances be discarded with household  
waste.  
cause severe burns.  
Automatic gearbox  
Never try to start the engine by  
pushing the vehicle.  
For more information, refer to the  
handbook.  
Explosive gases can be present close to  
the battery.  
Dispose of used batteries at a designated  
collection point.  
Electric vehicles  
Protect your eyes and face before  
handling the battery.  
All operations on the battery must be carried  
out in a well ventilated area and away from  
naked flames and sources of sparks, to avoid  
any risk of explosion or fire.  
For petrol versions  
Flat accessory battery  
It is no longer possible to start the  
motor or recharge the traction battery.  
Procedure for starting the engine using another  
battery or for charging a discharged battery.  
Accessing the battery  
The battery is located under the bonnet.  
Precautions before working on the  
accessory battery  
Wash your hands afterwards.  
Select mode P, switch off the ignition, check  
that the instrument panel is off and that the  
vehicle is not being charged.  
Electronic control units/LED  
technology headlamps  
Never connect the negative jump lead to the  
metal part of the electronic control units or  
at the back of the headlamps.  
Risk of destroying the electronic control  
units and/or headlamps!  
Connect to the remote earth point provided  
for this purpose.  
Jump-starting another vehicle  
Do not use the accessory battery  
to jump-start another vehicle or to charge  
another vehicle's battery.  
For access to the (+) terminal:  
►ꢀ Release the bonnet by pulling the internal  
release lever, then the external safety catch.  
►ꢀ Raise the bonnet.  
154  
In the event of a breakdown  
(+) Positive terminal with a quick-release  
terminal.  
(-) Negative terminal.  
that the battery reaches an adequate state of  
charge.  
8
Driving immediately without having  
reached a sufficient level of charge  
may affect some of the vehicle's functions  
(e.g. Stop & Start).  
Starting using another battery  
If the vehicle's battery is flat, the engine can be  
started using a backup battery (either external  
or from another vehicle) and jump leads or  
using a battery booster.  
►ꢀ Lift the plastic cover on the (+) terminal, if  
the vehicle has one.  
►ꢀ Connect the red cable to the (+) terminal of  
flat battery A (at the metal elbow), then to the  
(+) terminal of the backup battery B or of the  
booster.  
►ꢀ Connect one end of the green or black  
cable to the (-) terminal of the backup battery B  
or of the booster (or to an earth point on the  
assisting vehicle).  
►ꢀ Connect the other end of the green or black  
cable to the (-) terminal of flat battery A.  
►ꢀ Start the engine on the assisting vehicle and  
leave it running for a few minutes.  
Charging the battery using a battery  
charger  
For optimum service life of the battery, it is  
essential to maintain an adequate state of  
charge.  
In some circumstances, it may be necessary to  
charge the battery:  
– When using the vehicle mainly for short  
journeys.  
– If the vehicle is to be taken off the road for  
several weeks.  
Consult a CITROËN dealer or a qualified  
workshop.  
Never start the engine by connecting  
a battery charger.  
Never use a 24 V or higher battery booster.  
Check beforehand that the backup battery  
has a nominal voltage of 12 V and a capacity  
at least equal to that of the discharged  
battery.  
The two vehicles must not be in contact  
with each other.  
Switch off all electricity-consuming  
equipment on both vehicles (audio system,  
wipers, lighting, etc.).  
Make sure that the jump leads are well away  
from the engine’s moving parts (fan, belt,  
etc.).  
Do not disconnect the (+) terminal while the  
engine is running.  
To charge the vehicle's battery  
yourself, use only a charger compatible  
with lead-acid batteries with a nominal  
voltage of 12 V.  
►ꢀ Operate the starter on the broken down  
vehicle and let the engine run.  
If the engine does not start immediately, switch  
off the ignition and wait a few moments before  
trying again.  
►ꢀ Wait for it to return to idle.  
Follow the instructions provided by  
the manufacturer of the charger.  
Never reverse polarities.  
►ꢀ Disconnect the jump leads in reverse order.  
►ꢀ Refit the plastic cover to the (+) terminal, if  
the vehicle has one.  
►ꢀ Allow the engine to run for at least  
30 minutes, with the vehicle stationary, so  
It is not necessary to disconnect the  
battery.  
155  
In the event of a breakdown  
►ꢀ Switch the ignition off.  
►ꢀ Switch off all electrical consumers (audio  
system, lighting, wipers, etc.).  
If this label is present, use only a 12 V  
charger to avoid causing irreversible  
damage to the electrical components.  
Quick-release terminal clamp  
Disconnecting the (+) terminal  
24V  
12V  
Disconnecting/Reconnecting the 12 V  
battery  
In order to maintain an adequate state of  
charge for starting the engine, we recommend  
disconnecting the battery if the vehicle is to be  
unused for an extended period.  
Before disconnecting the 12 V battery:  
►ꢀ Close all openings (doors, boot, windows,  
roof).  
►ꢀ Switch off all electricity-consuming devices  
(audio system, wipers, lamps, etc.).  
►ꢀ Switch off the ignition and wait for  
4 minutes.  
►ꢀ Switch off charger B before connecting  
the cables to the battery, so as to avoid any  
dangerous sparks.  
►ꢀ Ensure that the charger cables are in good  
condition.  
►ꢀ Lift the plastic cover on the (+) terminal, if  
the vehicle has one.  
►ꢀ Connect the cables of charger B as follows:  
• the positive (+) red cable to the (+) terminal  
of battery A.  
• the negative (-) black cable to the (-)  
terminal of battery A.  
►ꢀ At the end of the charging operation, switch  
off charger B before disconnecting the cables  
from battery A.  
►ꢀ Depending on equipment, lift the plastic  
cover on the (+) terminal.  
►ꢀ Raise lever A fully to release clamp B.  
►ꢀ Remove clamp B by lifting it off.  
Reconnecting the (+) terminal  
After accessing the 12 V battery, it is only  
necessary to disconnect the (+) terminal.  
►ꢀ Raise lever A fully.  
►ꢀ Refit open clamp B on the (+) terminal.  
156  
In the event of a breakdown  
►ꢀ Push clamp B fully down.  
►ꢀ After reconnecting the 12 V battery,  
perform the automatic reset procedures of the  
electronic systems and manual reset of some  
equipment.  
For more information on Following  
reconnection, refer to the corresponding  
section.  
If the 12 V battery is flat, the 12 V power supply  
can be ensured using a backup battery (either  
external or from another vehicle) and jump  
leads or using a battery booster or using a  
battery charger.  
8
►ꢀ Lower lever A to lock clamp B.  
►ꢀ Depending on equipment, lower the plastic  
cover on the (+) terminal.  
Do not force the lever when pressing  
on it, as if the clamp is not positioned  
correctly, locking will then not be possible.  
Start the procedure again.  
Never use a 24 V or higher battery  
booster.  
Check beforehand that the backup battery  
has a nominal voltage of 12 V and a capacity  
at least equal to that of the discharged  
battery.  
The two vehicles must not be in contact  
with each other.  
Switch off all electricity-consuming  
equipment on both vehicles (audio system,  
wipers, lighting, etc.).  
Make sure that the jump leads are well away  
from the engine’s moving parts (fan, belt,  
etc.).  
Do not disconnect the (+) terminal while the  
engine is running.  
Accessing the battery  
The battery is located under the bonnet.  
The Stop & Start system may not be  
operational during the trip following  
the first engine start.  
In this case, the system will only be available  
again after a continuous period with the  
vehicle immobilised, the duration of which  
depends on the exterior temperature and  
the state of charge of the battery (up to  
about 8 hours).  
For access to the (+) terminal:  
►ꢀ Release the bonnet by pulling the internal  
release lever, then the external safety catch.  
►ꢀ Raise the bonnet.  
(+) Positive terminal with a quick-release  
terminal.  
For hybrid versions  
Procedure for starting the engine using another  
battery or for charging a discharged battery  
(12 V or 48 V).  
(-) Negative terminal.  
►ꢀ Access to the 12 V battery.  
Starting using another battery  
For more information on Accessing the  
battery, refer to the corresponding section.  
►ꢀ If necessary, perform the 12 V battery  
disconnection/reconnection procedure.  
For more information on Disconnecting/  
Reconnecting the battery, refer to the  
corresponding section.  
The hybrid system starts the vehicle,  
but a 12 V supply is required. There are  
several reasons why the vehicle cannot be  
started.  
►ꢀ Lift the plastic cover on the (+) terminal, if  
the vehicle has one.  
157  
In the event of a breakdown  
►ꢀ Connect the red cable to the (+) terminal of  
flat battery A (at the metal elbow), then to the  
(+) terminal of the backup battery B or of the  
booster.  
►ꢀ Connect one end of the green or black  
cable to the (-) terminal of the backup battery B  
or of the booster (or to an earth point on the  
assisting vehicle).  
►ꢀ Connect the other end of the green or black  
cable to the (-) terminal of flat battery A.  
►ꢀ Start the engine on the assisting vehicle and  
leave it running for a few minutes.  
►ꢀ Operate the starter on the broken down  
vehicle and let the engine run.  
Charging the 12 V battery using a  
battery charger  
For optimum service life of the battery, it is  
essential to maintain an adequate state of  
charge.  
In some circumstances, it may be necessary to  
charge the battery (e.g. if the vehicle is to be  
taken off the road for several weeks)  
Consult a CITROËN dealer or a qualified  
workshop.  
►ꢀ Switch off charger B before connecting  
the cables to the battery, so as to avoid any  
dangerous sparks.  
►ꢀ Ensure that the charger cables are in good  
condition.  
►ꢀ Lift the plastic cover on the (+) terminal, if  
the vehicle has one.  
►ꢀ Connect the cables of charger B as follows:  
• the positive (+) red cable to the (+) terminal  
of battery A.  
The hybrid system is connected to the  
12 V network through the DC/DC  
converter. Any operation may affect the  
overall behaviour of the system.  
To charge the vehicle's battery yourself, use  
only a charger compatible with lead-acid  
batteries with a nominal voltage of 12 V.  
If the engine does not start immediately, switch  
off the ignition and wait a few moments before  
trying again.  
►ꢀ Wait for it to return to idle.  
• the negative (-) black cable to the (-)  
terminal of battery A.  
►ꢀ At the end of the charging operation, switch  
off charger B before disconnecting the cables  
from battery A.  
►ꢀ Disconnect the jump leads in reverse order.  
►ꢀ Refit the plastic cover to the (+) terminal, if  
the vehicle has one.  
►ꢀ Allow the engine to run for at least  
20 minutes, with the vehicle stationary (in  
a ventilated area to avoid accumulation of  
exhaust gases), so that the battery reaches an  
adequate state of charge.  
Follow the instructions provided by  
the manufacturer of the charger.  
Never reverse polarities.  
It is not necessary to disconnect the  
battery.  
Charging the 48 V battery using a 12 V  
battery charger  
If the start fails, refer to the paragraph  
"Starting using another battery" and follow  
the recommended procedure.  
In case of failure, especially after long storage,  
the 48 V battery may be discharged and require  
a charging process.  
►ꢀ Switch the ignition off.  
►ꢀ Switch off all electrical consumers (audio  
system, lighting, wipers, etc.).  
Driving immediately without having  
reached a sufficient level of charge  
may affect some of the vehicle's functions  
(e.g. e-Auto mode).  
158  
In the event of a breakdown  
Do not try to charge the hybrid  
system directly.  
The hybrid system is connected to the 12 V  
network through the DC/DC converter. Any  
operation may affect the overall behaviour of  
the system.  
►ꢀ At the end of the charging operation, switch  
off charger B before disconnecting the cables  
from 12 V battery A.  
►ꢀ Refit the plastic cover to the (+) terminal, if  
the vehicle has one.  
►ꢀ Operate the starter on the vehicle and let  
the engine run.  
8
►ꢀ Wait for it to return to idle.  
Only use a specific 12 V battery  
charger capable of maintaining 13.5 V  
with a high level of current 40-50 A (approx.  
600 W).  
To charge the vehicle's battery yourself, use  
only a charger compatible with lead-acid  
batteries with a nominal voltage of 12 V.  
Never use a 24 V or higher battery booster.  
►ꢀ Switch off charger B before connecting the  
cables to the 12 V battery, so as to avoid any  
dangerous sparks.  
►ꢀ Ensure that the charger cables are in good  
condition.  
►ꢀ Lift the plastic cover on the (+) terminal, if  
the vehicle has one.  
►ꢀ Connect the cables of charger B as follows:  
• the positive (+) red cable to the (+) terminal  
of battery A,  
• the negative (-) black cable to earth point C  
on the vehicle.  
►ꢀ Open the driver's door and turn the ignition  
on without pressing the brake pedal (to wake  
up the vehicle).  
►ꢀ Allow the engine to run for at least  
20 minutes, with the vehicle stationary (in  
a ventilated area to avoid accumulation of  
exhaust gases), so that the 48 V battery reaches  
an adequate state of charge.  
Disconnecting/Reconnecting the 12 V  
battery  
In order to maintain an adequate state of  
charge for starting the engine, we recommend  
disconnecting the battery if the vehicle is to be  
unused for an extended period.  
Before disconnecting the 12 V battery:  
►ꢀ Close all openings (doors, boot, windows,  
roof).  
Follow the instructions provided by  
the manufacturer of the charger.  
Never reverse polarities.  
It is not necessary to disconnect the  
battery.  
The hybrid system will automatically start  
charging the 48 V battery after 1 minute with  
a 12 V power supply higher than 13.5 V. The  
current supplied by the battery charger should  
be about 30-50A.  
When the appropriate energy level is reached  
in the 48 V battery (between 30 to 40 minutes  
depending on 12 V battery state of charge), the  
hybrid system automatically stops the charging  
process of the 48 V battery.  
►ꢀ Switch off all electricity-consuming devices  
(audio system, wipers, lamps, etc.).  
►ꢀ Switch off the ignition and wait for  
4 minutes.  
After accessing the 12 V battery, it is only  
necessary to disconnect the (+) terminal.  
►ꢀ Switch the ignition off.  
►ꢀ Switch off all electrical consumers (audio  
system, lighting, wipers, etc.).  
159  
In the event of a breakdown  
Quick-release terminal clamp  
Disconnecting the (+) terminal  
►ꢀ Push clamp B fully down.  
General recommendations  
Observe the legislation in force in the  
country where you are driving.  
Check that the towing vehicle is heavier  
than the towed vehicle.  
The driver must remain at the wheel of the  
towed vehicle and must have a valid driving  
licence.  
When towing a vehicle with all four wheels  
on the ground, always use an approved  
towbar; ropes and straps are prohibited.  
The towing vehicle must move off gently.  
When the vehicle is towed with its engine  
off, there is no longer braking and steering  
assistance.  
►ꢀ Lower lever A to lock clamp B.  
►ꢀ Depending on equipment, lower the plastic  
cover on the (+) terminal.  
Do not force the lever when pressing  
on it, as if the clamp is not positioned  
correctly, locking will then not be possible.  
Start the procedure again.  
Following reconnection  
After reconnecting the battery, turn on the  
ignition and wait 1 minute before starting the  
engine, to enable the electronic systems to  
initialise.  
►ꢀ Depending on equipment, lift the plastic  
cover on the (+) terminal.  
►ꢀ Raise lever A fully to release clamp B.  
►ꢀ Remove clamp B by lifting it off.  
If minor problems nevertheless persist following  
this operation, contact a CITROËN dealer or a  
qualified workshop.  
Referring to the relevant section, reinitialise  
certain equipment:  
– Remote control key.  
– Electric windows.  
A professional recovery service must  
be called in the following cases:  
– broken down on a motorway or main road;  
– not possible to put the gearbox into  
neutral, unlock the steering, or release the  
parking brake;  
Reconnecting the (+) terminal  
– not possible to tow a vehicle with an  
automatic gearbox, with the engine running;  
– towing with only two wheels on the  
ground;  
– four-wheel drive vehicle;  
– no approved towbar available.  
– Date and time.  
– Preset radio stations.  
Towing the vehicle  
Procedure for having your vehicle towed or  
for towing another vehicle using a removable  
mechanical device.  
►ꢀ Raise lever A fully.  
►ꢀ Refit open clamp B on the (+) terminal.  
160  
In the event of a breakdown  
Before towing the vehicle, it is  
essential to put the vehicle in  
free-wheeling mode.  
For more information on Free-wheeling,  
refer to the corresponding section.  
Special feature of towing for hybrid  
vehicles  
With both rear wheels on the ground: it is  
only authorized for short distances (about  
9 miles (15 km)) and at reduced speed  
(maximum 15 mph (25 km/h)).  
With all four wheels on the ground:  
the vehicle can be towed a maximum of  
0.06 mile (100 metres) at a maximum speed  
of 6 mph (10 km/h) (automatic gearbox in  
mode N and N displayed in the instrument  
panel).  
8
Electric vehicles  
An electric vehicle cannot under  
any circumstances be used to tow another  
vehicle.  
However, it may be used, for example, to exit  
a rut.  
Towing constraints  
Type of vehicle  
(engine/gearbox)  
Front wheels on the  
ground  
Rear wheels on the  
ground  
Flatbed  
4 wheels on the ground  
with towbar  
Internal combustion/Manual  
Internal combustion/Automatic  
Hybrid/Automatic  
Electric 2WD  
In case of battery or electric parking brake failure, it is essential to call a professional using flatbed recovery vehicles (excluding manual  
gearbox).  
161  
In the event of a breakdown  
to the absence of braking assistance the  
next time the engine is started.  
►ꢀ Pull the cover downwards.  
To tow:  
►ꢀ Screw the towing eye in fully.  
►ꢀ Install the towbar.  
►ꢀ Switch on the hazard warning lamps on both  
vehicles.  
►ꢀ Move off gently, drive slowly and only for a  
short distance.  
Accessing the tools  
The towing eye is stored with the tool kit in the  
boot.  
Automatic gearbox  
Never tow the vehicle with the driving  
wheels on the ground and the engine off.  
For more information on accessing the Tool kit,  
refer to the corresponding section.  
Towing your vehicle  
►ꢀ Unlock the steering and release the parking  
brake.  
To access the front screw thread:  
►ꢀ Switch on the hazard warning lamps on both  
vehicles in accordance with the legislation in  
force in the country in which you are driving.  
►ꢀ Move off gently, drive slowly and only for a  
short distance.  
Towing another vehicle  
To access the rear screw thread:  
►ꢀ Unclip the cover by pressing on its left-hand  
section.  
To be towed:  
►ꢀ Screw the towing eye in fully.  
►ꢀ Install the towbar.  
►ꢀ Put the gearbox into neutral.  
Failure to observe this instruction  
could result in damage to certain  
components (e.g. braking, transmission) and  
►ꢀ Unclip the cover by pressing at its right-hand  
section.  
162  

Related Topics

Warning triangle
Tool kit
Temporary puncture repair kit
Spare wheel
Changing a bulb
Fuses
12 V battery / Accessory battery
Towing the vehicle

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