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In the event of a breakdown -> Towing for Your Citroen C3 SUV Third Generation (2016-2024)

In the event of a breakdown  
– Remote control key or electronic key  
(depending on version).  
– Electric windows.  
– Date and time.  
► Remove the clamp B by lifting it off.  
Reconnecting the (+) terminal  
► Lower the lever A to lock the clamp B.  
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Do not force the lever as locking will not  
be possible if the clamp is not positioned  
correctly; start the procedure again.  
– Preset radio stations.  
The Stop & Start system may not be  
operational during the trip following the  
first engine start.  
In this case, the system will only be  
available again after a continuous period of  
immobilisation of the vehicle, a period which  
depends on the exterior temperature and the  
state of charge of the battery (up to about 8  
hours).  
Following reconnection  
After reconnecting the battery, turn on the  
ignition and wait 1 minute before starting the  
engine, to enable the electronic systems to  
initialise.  
If minor problems nevertheless persist following  
this operation, contact a CITROËN dealer or a  
qualified workshop.  
► Raise the lever A fully.  
► Refit the open clamp B on the (+) terminal.  
► Push the clamp B fully down.  
Referring to the relevant section, reinitialise  
certain equipment:  
Towing  
Procedure for having your vehicle towed or for towing another vehicle using the towing eye.  
General recommendations  
Observe the legislation in force in the country where you are driving.  
Ensure that the weight of the towing vehicle is higher than that of the towed vehicle.  
The driver must remain at the wheel of the towed vehicle and must have a valid driving licence.  
When towing a vehicle with all four wheels on the ground, always use an approved towbar; ropes and straps are prohibited.  
The towing vehicle must move off gently.  
When the vehicle is towed with its engine off, there is no longer braking and steering assistance.  
A professional recovery service must be called if:  
– broken down on a motorway or main road;  
– not possible to put the gearbox into neutral, unlock the steering, or release the parking brake;  
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In the event of a breakdown  
– not possible to tow a vehicle with an automatic gearbox, with the engine running;  
– towing with only two wheels on the ground;  
– four-wheel drive vehicle;  
– no approved towbar available.  
Towing constraints  
Type of vehicle  
(engine / gearbox)gearbox  
Font wheels on the  
ground  
Rear wheels on the  
ground  
Flatbed  
4 wheels on the ground  
with towbar  
Internal combustion /  
Manual  
Internal combustion /  
Automatic  
In case of battery or electric parking brake failure, it is essential to call a professional using flatbed recovery vehicles (excluding manual gearbox).  
The towing eye is installed in the boot under the  
floor.  
Accessing the tools  
Towing your vehicle  
For access:  
► Open the boot.  
► Lift up the floor and remove it.  
► Remove the towing eye from its housing.  
► On the front bumper, unclip the cover by  
pressing at its left-hand side.  
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In the event of a breakdown  
► Screw the towing eye in fully.  
► Install the towbar.  
► With a manual gearbox, move the gear lever  
into neutral.  
► With an automatic gearbox, move the gear  
selector into position N.  
► On the rear bumper, unclip the cover by  
pressing at the bottom.  
► Screw the towing eye in fully, until it reaches  
a stop.  
► Install the tow bar.  
► Switch on the hazard warning lamps on both  
vehicles.  
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Failure to observe this instruction could  
result in damage to certain components  
(braking, transmission, etc.) and to the  
absence of braking assistance the next time  
the engine is started.  
► Set off gently, drive slowly and for a short  
distance.  
► Unlock the steering by turning the ignition key  
one notch and release the parking brake.  
► Switch on the hazard warning lamps on both  
vehicles.  
► Move off gently, drive slowly and only for a  
short distance.  
Towing another vehicle  
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