Get CITRO?N Connect Radio Guide for Citroen C4 Cactus SUV First Generation (2014-2018)

CITROËN Connect Radio

The different functions and settings

described vary according to the version

and configuration of your vehicle.

CITROËN Connect Radio

As a safety measure and because it

requires sustained attention by the

driver, the pairing of a Bluetooth mobile

telephone with the Bluetooth hands-free

system of your audio system must be

done with the vehicle stationary and the

ignition on.

The system is protected in such a way that

it will only operate in your vehicle.

The display of the message Energy

Economy Mode signals that a change to

standby is imminent.

Contents

Multimedia audio system –

Applications – Bluetooth^®

telephone

First steps

Steering mounted controls

Menus

Applications

2

3

4

5

6

The link below gives access to OSS (Open

Source Software) codes for the system.

https://www.groupe-psa.com/fr/oss/

https://www.groupe-psa.com/en/oss/

Radio

DAB radio (Digital Audio Broadcasting)

Media

8

9

Telephone

Settings

Frequently asked questions

11

16

18

.

1

CITROËN Connect Radio

Press the back arrow to go back a level or

confirm.

Selecting the sound source (depending on

equipment):

First steps

-

FM/DAB/AM radio stations (depending on

equipment).

With the engine running, a press

mutes the sound.

With the ignition off, a press turns

the system on.

The touch screen is of the "capacitive"

type.

-

Telephone connected via Bluetooth and

Bluetooth multimedia broadcast (streaming).

USB memory stick.

Media player connected via the auxiliary

socket (depending on equipment).

CD player (depending on equipment).

-

To clean the screen, use a soft, non-

abrasive cloth (e.g. spectacles cloth) with

no additional cleaning product.

Do not use sharp objects on the screen.

Do not touch the screen with wet hands.

Increase or decrease the volume using

the wheel or the "plus" or "minus" buttons

(depending on the equipment).

-

Use the buttons either side of or below the

touch screen for access to the menus, then

press the virtual buttons in the touch screen.

Certain information is displayed permanently in

the upper bar of the touch screen:

-

Reminder of the air conditioning information

(depending on version), and direct access to

the corresponding menu.

Reminder of the Radio Media and

Telephone menu information.

Depending on the model, use the "Source" or

"Menu" buttons on the left-hand side of the

touch screen for access to the menus, then

press the virtual buttons in the touch screen.

-

Reminder of the privacy information.

Access to the Settings of the touch screen

and digital instrument panel.

You can display the menu at any time by

pressing the screen briefly with three fingers.

In the "Settings" menu you can create

a profile for just one person or a group

of people with shared interests, with

the possibility of entering multiple

settings (radio presets, audio settings,

ambiences, etc.); these settings are

taken into account automatically.

All of the touch areas of the screen are white.

For pages with multiple tabs at the bottom of

the screen, you can switch between pages

either by tapping the tab for the desired page,

or by using a finger, sliding the pages to the left

or to the right.

Press in the grey zone to go back a level or

confirm.

2

CITROËN Connect Radio

Radio:

Steering mounted controls –

Type 2

In very hot conditions, the volume may

be limited to protect the system. It may go

into standby (screen and sound off) for at

least 5 minutes

The return to normal takes place when

the temperature in the passenger

compartment has dropped.

Short press: display the list of radio

stations.

Long press: update the list.

Media:

Short press: display the list of

folders.

Long press: display the available

sorting options.

Voice commands:

This control is located on the

steering wheel or at the end of the

lighting control stalk (depending on

equipment).

Short press, smartphone voice

commands via the system.

Change audio source (radio; USB;

AUX if equipment connected; CD;

streaming).

Steering mounted controls

Steering mounted controls –

Type 1

Confirm a selection.

Increase volume.

Mute/Restore the sound (depending

on equipment).

Or

Radio:

Mute by pressing the volume

increase and decrease buttons

simultaneously (depending on

equipment).

Select the previous/next preset radio

station.

Select the previous/next item in a

menu or a list.

Decrease volume.

Restore the sound by pressing one

of the two volume buttons.

Media:

Mute/Restore sound by

simultaneously pressing the

increase and decrease volume

buttons.

Select the previous/next track.

Select the previous/next item in a

menu or a list.

Decrease volume.

Media (short press): change the

multimedia source.

.

3

CITROËN Connect Radio

Telephone (short press): start

Telephone

Menus

telephone call.

Depending on equipment/Depending on version.

Applications

Call in progress (short press):

access telephone menu.

Telephone (long press): reject an

incoming call, end call; when no call

is in progress, access telephone

menu.

Connect a telephone by Bluetooth^®.

Operate certain applications on

a smartphone connected via

MirrorLink^TM, CarPlay^®or Android

Auto.

Depending on equipment/Depending on version.

Access configurable equipment.

Radio (rotate): automatic search for

the previous/next station.

Media (rotate): previous/next track,

move through a list.

Short press: confirm a selection; if

nothing selected, access to presets.

Radio Media

Radio: display the list of stations.

Media: display the list of tracks.

Radio (press and hold): update the

list of stations received.

Depending on equipment/Depending on version.

Select an audio source or radio

station.

4

CITROËN Connect Radio

Settings

Navigation

Depending on equipment/Depending on version.

Applications

Viewing photos

Depending on equipment/Depending on version.

Configure a personal profile and/

or configure the sound (balance,

ambience, etc.) and the display

(language, units, date, time, etc.).

Configure the navigation and select

your destination via MirrorLink^TM

CarPlay^®or Android Auto.

,

Insert a USB memory stick in the USB port.

To protect the system, do not use a USB

hub.

The system can read folders and image files in

the formats: .tiff; .gif; .jpg/jpeg; .bmp; .png.

Press Applications to display the

primary page.

Press "Photos".

Air conditioning

Depending on equipment/Depending on version.

Driving

Depending on equipment/Depending on version.

Select a folder.

Manage the different temperature

and air flow settings.

Select an image to view.

Activate, deactivate or configure

certain vehicle functions.

Press this button to display the

details of the photo.

Press the back arrow to go back a

level.

18,5

21,5

.

5

CITROËN Connect Radio

Press this button to edit and modify

the existing text.

Press "OK" to confirm.

Managing messages

Press Applications to display the

Press this button to write a new

message.

primary page.

Radio reception may be affected by the

use of electrical equipment not approved

by the Brand, such as a USB charger

connected to the 12 V socket.

The exterior environment (hills, buildings,

tunnels, basement car parks, etc.) may

block reception, including in RDS mode.

This is a normal effect of the way in

which radio waves are transmitted and

does not indicate any failure of the audio

equipment.

Press "SMS".

Press the basket to delete the

message.

Select the "SMS" tab.

Press this button to select the

display settings for messages.

Radio

Selecting a station

Press this button to search and

select a recipient.

Press Radio Media to display the

primary page.

Press one of the buttons for an

automatic search for radio stations.

Select the "Quick messages" tab.

Changing waveband

Press Radio Media to display the

primary page.

Press this button to select the

display settings for messages.

Or

Press the "OPTIONS" button to go to the

secondary page.

Move the cursor for a manual search

for frequencies up or down.

Press this button to write a new

message.

Press "Band" to change waveband.

Press the basket alongside the

selected message to delete it.

Press the frequency.

Press in the grey zone to confirm.

Press this button alongside the

selected message to display the

secondary page.

Enter the FM and AM waveband

values using the virtual keypad.

6

CITROËN Connect Radio

Presetting a station

Play TA messages

The RDS, if activated, enables you to

continue listening to the same station

by automatically retuning to alternative

frequencies. However, in certain

conditions, coverage of this RDS station

may not be assured throughout the entire

country as radio stations do not cover

100% of the territory. This explains the

loss of reception of the station during a

journey.

Select a radio station or frequency.

The TA (Traffic Announcement) function

gives priority to TA alert messages.

To operate, this function needs good

reception of a radio station that carries

this type of message. While traffic

information is being broadcast, the current

media is automatically interrupted so that

the TA message can be heard. Normal

play of the media previously playing is

resumed at the end of the message.

Make a short press on the star

outline. If the star is solid, the radio

station is already preset.

Or

Select a radio station or frequency.

Press "Preset".

Display text information

Make a long press on one of the

buttons to preset the station.

The "Radio Text" function allows

information transmitted by the radio

station and related to the station or the

song playing to be displayed.

Press Radio Media to display the

primary page.

Activate/Deactivate the RDS

Press the "OPTIONS" button to go to the

secondary page.

Press Radio Media to display the

primary page.

Press Radio Media to display the

Activate/Deactivate "TA".

primary page.

Press the "OPTIONS" button to go to the

secondary page.

Press the "OPTIONS" button to go to the

Press in the grey zone to confirm.

secondary page.

Activate/Deactivate "RDS".

Activate/Deactivate "INFO".

Press in the grey zone to confirm.

Audio settings

Press Radio Media to display the

primary page.

Press the "OPTIONS" button to go to the

secondary page.

.

7

CITROËN Connect Radio

Press "Audio settings".

FM-DAB Tracking

Onboard audio: the Sound Staging of

Arkamys^©optimises the distribution of

sound in the passenger compartment.

DAB does not cover 100% of the territory.

When the digital radio signal is poor,

the "FM-DAB Tracking" allows you to

continue listening to the same station,

by automatically switching to the

corresponding FM analogue station (if

there is one).

Select the "Tone" or "Balance" or

"Sound" or "Voice" or "Ringtones"

tab to configure the audio settings.

DAB (Digital Audio

Broadcasting) radio

Terrestrial Digital Radio

Press the back arrow to confirm.

Digital radio provides higher quality

reception.

The various "multiplexes/ensembles" offer

a choice of radio stations arranged in

alphabetical order.

In the "Tone" tab, the Ambience audio

settings, as well as Bass, Medium and

Treble are different and independent for

each audio source.

Press Radio Media to display the

primary page.

Press the "OPTIONS" button to go to the

secondary page.

In the "Balance" tab, the All

passengers, Driver and Front only

settings are common to all sources.

In the "Sound" tab, activate or deactivate

"Volume linked to speed", "Auxiliary

input" and "Touch tones".

Press Radio Media to display the

primary page.

Activate/Deactivate "FM-DAB

Tracking".

Press in the grey zone to confirm.

Press the "OPTIONS" button to go to the

secondary page.

Press "Band" to select the "DAB

band".

If "FM-DAB Tracking" is activated, there

is a difference of a few seconds when

the system switches to FM analogue

radio with sometimes a variation in

volume.

The sound balance (or spatialisation with

the Arkamys^©system) is audio processing

that allows the quality of the sound to

be adapted according to the number of

passengers in the vehicle.

Press in the grey zone to confirm.

Once the digital signal quality is

restored, the system automatically

changes back to DAB.

8

CITROËN Connect Radio

ignition is switched off or a USB memory stick

is connected. The lists are memorised: if they

are not modified, the subsequent loading time

will be shorter.

Selecting the source

If the DAB station being listened to is

not available on FM, or if the "FM-DAB

Tracking" is not activated, the sound will

cut out while the digital signal is too weak.

Press Radio Media to display the

primary page.

Press the "SOURCES" button.

Choose the source.

Auxiliary socket (AUX)

Media

Bluetooth^®audio streaming

Depending on equipment

USB port

Streaming allows you to listen to music from

your smartphone.

The Bluetooth profile must be activated, first

adjust the volume on your portable device (to a

high level).

Then adjust the volume of your system.

If play does not start automatically, it may be

necessary to start the audio playback from the

smartphone.

Control is from the portable device or by using

the system's touch buttons.

This source is only available if "Auxiliary input"

has been checked in the audio settings.

Insert the USB memory stick in the USB port or

connect the USB device to the USB port using

a suitable cable (not supplied).

Connect the portable device (MP3 player, etc.)

to the jack socket using an audio cable (not

supplied).

Once connected in Streaming mode, the

smartphone is considered to be a media

source.

To protect the system, do not use a USB

hub.

First adjust the volume of your portable device

(to a high level). Then adjust the volume of your

audio system.

The system builds playlists (in temporary

memory), an operation which can take from

a few seconds to several minutes at the first

connection.

Reduce the number of non-music files and the

number of folders to reduce the waiting time.

The playlists are updated every time the

Operation of controls is via the portable device.

Connecting Apple^®players

Connect the Apple^®player to the USB port

using a suitable cable (not supplied).

Play starts automatically.

Control is via the audio system.

.

9

CITROËN Connect Radio

It is advisable to restrict file names to

20 characters, without using special characters

(e.g. " " ? . ; ù) so as to avoid any reading or

display problems.

Information and advice

The classifications available are those of

the portable device connected (artists/

albums/genres/playlists/audiobooks/

podcasts), you can also use a

classification structured in the form of a

library.

The system supports USB Mass Storage

devices, BlackBerry^®devices or Apple^®

players via USB ports. The adapter cable

is not supplied.

Use only USB memory sticks in FAT32 format

(File Allocation Table).

The default classification used is by

artist. To modify the classification used,

return to the first level of the menu then

select the desired classification (playlists

for example) and confirm to go down

through the menu to the desired track.

Device management is done by the audio

system controls.

It is recommended that the original USB

cable for the portable device be used.

Other peripherals, not recognised on

connection, must be connected to the

auxiliary socket using a Jack cable (not

supplied) or via Bluetooth streaming,

depending on compatibility.

In order to be able to play a burned CDR or

CDRW, select standards ISO 9660 level 1, 2 or

Joliet if possible when burning the CD.

If the disc is burned in another format, it may

not be played correctly.

The version of software in the audio system

may not be compatible with the generation of

your Apple^®player.

It is recommended that the same burning

standard be always used on an individual disc,

with the lowest speed possible (4x maximum)

for the best acoustic quality.

To protect the system, do not use a USB

hub.

In the particular case of a multi-session CD, the

Joliet standard is recommended.

The audio equipment will only play audio files

with ".wav", ".wma", ".aac", ".ogg" and ".mp3"

file extensions and with a bit rate of between

32 Kbps and 320 Kbps.

It also supports VBR (Variable Bit Rate) mode.

No other file types (".mp4", etc.) can be read.

Files of the ".wma" type should be to the wma

9 standard.

Sampling frequencies supported are 11, 22, 44

and 48 kHz.

10

CITROËN Connect Radio

When connecting a smartphone

to the system, it is recommended

that Bluetooth^®be started on the

smartphone

Telephone

MirrorLink^TMsmartphone

connection

As a safety measure, applications can

only be viewed with the vehicle stationary;

display is interrupted once the vehicle is

moving.

As a safety measure and because it

requires sustained attention by the driver,

using a smartphone when driving is

prohibited.

All operations must be done with the

vehicle stationary.

Telephone connected by

Bluetooth^®

The "MirrorLink^TM" function requires a

compatible smartphone and applications.

From the system, press

"Telephone" to display the primary

page.

Telephone not connected by

Bluetooth^®

Press the "PHONE" button to display the

secondary page.

The synchronisation of a personal

smartphone allows users to display

applications adapted for the smartphone's

MirrorLink^TMtechnology on the vehicle

screen.

The processes and standards

are constantly changing. For the

communication process between the

smartphone and the system to operate,

it is essential that the smartphone be

unlocked; update the operating system

of the smartphone as well as the date

and time of the smartphone and the

system.

Press "MirrorLink^TM" to start the

application in the system.

Connect a USB cable. The

smartphone charges when

connected by a USB cable.

From the system, press

"Telephone" to display the primary

page.

Once the connection is established, a page

is displayed with the applications already

downloaded to your smartphone and adapted

to MirrorLink^TMtechnology.

Press "MirrorLink^TM" to start the

application in the system.

Access to the different audio sources remains

accessible in the margin of the MirrorLink^TM

display, using touch buttons in the upper bar.

Access to the menus for the system is possible

at any time using the dedicated buttons.

Depending on the smartphone, it may be

necessary to activate the "MirrorLink^TM

function.

"

For the list of eligible smartphones, go

to the Brand's internet website in your

country.

During the procedure, several

screen pages relating to certain

functions are displayed.

Accept to start and complete the

connection.

There may be a wait for the availability of

applications, depending on the quality of

your network.

.

11

CITROËN Connect Radio

CarPlay^®smartphone

connection

Android Auto smartphone

connection

Or

If the smartphone is already

connected by Bluetooth^®.

As a safety measure and because it

requires sustained attention by the driver,

using a smartphone when driving is

prohibited.

All operations must be done with the

vehicle stationary.

As a safety measure and because it

requires sustained attention by the driver,

using a smartphone when driving is

prohibited.

All operations must be done with the

vehicle stationary.

Connect a USB cable. The

smartphone charges when

connected by a USB cable.

From the system, press

"Telephone" to display the primary

page.

On your smartphone, download the

Android Auto application.

The synchronisation of a personal

smartphone allows users to display

applications compatible with the

smartphone's CarPlay^®technology on the

vehicle screen when the smartphone's

CarPlay^®function has been previously

activated.

As the principles and standards are

constantly changing, it is recommended

that you keep your smartphone's

operating system updated.

Press the "PHONE" button to go to the

secondary page.

Press "CarPlay" to display the

CarPlay^®interface.

The synchronisation of a personal

smartphone allows users to display

applications adapted for the smartphone's

Android Auto technology on the vehicle

screen.

The processes and standards

are constantly changing. For the

communication process between the

smartphone and the system to operate,

it is essential that the smartphone be

unlocked; update the operating system

of the smartphone as well as the date

and time of the smartphone and the

system.

On connecting the USB cable, the

CarPlay^®function deactivates the

system's Bluetooth^®mode.

For the list of eligible smartphones, go

to the brand's internet website in your

country.

You can go to the CarPlay^®

navigation at any time by pressing

the system's Navigation button.

Connect a USB cable. The

smartphone charges when

connected by a USB cable.

For the list of eligible smartphones, go

to the Brand's internet website in your

country.

From the system, press Telephone

to display the CarPlay^®interface.

12

CITROËN Connect Radio

Pairing a Bluetooth^®

When connecting a smartphone

to the system, it is recommended

that Bluetooth^®be started on the

smartphone

As a safety measure, applications can

only be viewed with the vehicle stationary;

display is interrupted once the vehicle is

moving.

telephone

As a safety measure and because it

requires sustained attention by the

driver, the pairing of a Bluetooth mobile

telephone with the Bluetooth hands-free

system of your audio system must be

done with the vehicle stationary and the

ignition on.

Telephone connected by

Bluetooth^®

The "Android Auto" function requires the

use of a compatible smartphone and

applications.

From the system, press

"Telephone" to display the primary

page.

Telephone not connected by

Bluetooth^®

Press the "PHONE" button to display the

secondary page.

Activate the Bluetooth function on the

telephone and ensure that it is "visible to

all" (telephone configuration).

Connect a USB cable. The

smartphone charges when

connected by a USB cable.

Press "Android Auto" to start the

application in the system.

From the system, press

"Telephone" to display the primary

page.

Procedure from the telephone

Different audio sources remain accessible in

the margin of the Android Auto display, using

touch buttons in the upper bar.

Access to the menus for the system is possible

at any time using the dedicated buttons.

Select the name of the system in the

list of devices detected.

Press "Android Auto" to start the

application in the system.

In the system, accept the connection request

from the telephone.

Depending on the smartphone, it may be

necessary to activate the "Android Auto"

function.

To complete the pairing, whichever

procedure used (from the telephone or

from the system), ensure that the code

is the same in the system and in the

telephone.

There may be a wait for the availability of

applications, depending on the quality of

your network.

During the procedure, several

screen pages relating to certain

functions are displayed.

Accept to start and complete the

connection.

.

13

CITROËN Connect Radio

To modify the connection profile:

Procedure from the system

The available services depend on the

network, SIM card, and the devices'

Bluetooth compatibility. Consult your

telephone's manual and your operator to

find out which services are available to

you.

Press Telephone to display the

primary page.

Press Telephone to display the

primary page.

Press the "PHONE" button to go to the

secondary page.

Press "Bluetooth search".

The list of telephones detected is

displayed.

Press "Bluetooth connection" to

display the list of paired devices.

The profiles compatible with the system

are: HFP, OPP, PBAP, A2DP, AVRCP,

MAP and PAN.

Select the name of the chosen

telephone in the list.

Press the "details" button of a paired

device.

Go to the Brand's website for more information

(compatibility, additional help, etc.).

If the pairing procedure fails, it is

recommended that you deactivate and

then reactivate the Bluetooth function in

your telephone.

The system offers to connect the telephone

with 3 profiles:

-

"Telephone" (hands-free kit, telephone

only),

"Streaming" (streaming: wireless playing of

the audio files on the telephone),

"Internet data".

Managing paired telephones

Depending on the type of telephone, you

may be asked to accept or not the transfer

of your contacts and messages.

This function allows the connection or

disconnection of a peripheral device as

well as the deletion of a pairing.

Select one or more profiles.

Automatic reconnection

Press Telephone to display the

primary page.

Press "OK" to confirm.

On return to the vehicle, if the last

telephone connected is present again,

it is automatically recognised and within

about 30 seconds of switching on the

ignition, the pairing is established

without any action on your part

(Bluetooth activated).

Press the "PHONE" button to go to the

secondary page.

The ability of the system to connect to just

one profile depends on the telephone.

All three profiles may connect by default.

Press "Bluetooth connection" to

display the list of paired devices.

14

CITROËN Connect Radio

Press on the name of the telephone

chosen in the list to disconnect it.

Press again to connect it.

Or

Press "Contacts".

Press "End call".

Select the desired contact from the list offered.

Press "Call".

Making a call

Calling a recently used

number

Deleting a telephone

Using the telephone is not recommended

while driving.

Park the vehicle.

Make the call using the steering mounted

controls.

Press the basket at the top right

of the screen to display a basket

alongside the telephone chosen.

Press Telephone to display the

primary page.

Or

Press the basket alongside the

telephone chosen to delete it.

Make a long press

Calling a new number

Press Telephone to display the

primary page.

on the steering mounted button.

Receiving a call

An incoming call is announced by a ring and a

Enter the phone number using the

digital keypad.

Press "Recent calls".

superimposed display in the screen.

Press "Call" to start the call.

Select the desired contact from the list offered.

Make a short press on the steering

mounted PHONE button to accept

an incoming call.

It is always possible to make a call directly

from the telephone; as a safety measure,

first park the vehicle.

Calling a contact

And

Make a long press

Press Telephone to display the

primary page.

Or make a long press

on the steering mounted PHONE

button to reject the call.

Setting the ringtone

Press Telephone to display the

primary page.

on the steering mounted PHONE

button.

.

15

CITROËN Connect Radio

Press the "OPTIONS" button to go to the

Press the back arrow to confirm.

Press "Configuration" to go to the

secondary page.

Press "Ring volume" to display the

volume bar.

Press "System configuration".

Press this button to activate the

profile.

Press the arrows or move the cursor

to set the ring volume.

Press the back arrow again to

confirm.

Select the "Units" tab to change the units of

distance, fuel consumption and temperature.

Press the "Factory settings" tab to return to

the initial settings.

Press this button to initialise the

profile selected.

Settings

Brightness adjustment

Profile settings

Returning the system to factory settings

activates the English language by default

(depending on version).

Press Settings to display the

primary page.

As a safety measure and because it

requires the sustained attention of the

driver, changes to settings must only be

done with the vehicle stationary.

Press Brightness.

Select the "System info" tab to display the

versions of the different modules installed in

the system.

Press Settings to display the

primary page.

Move the cursor to adjust the

brightness of the screen and/or of

the instrument panel (depending on

the version).

Press the "Privacy" tab,

or

Press "Profiles".

Press Settings to display the

primary page.

Press in the grey zone to confirm.

Press "Privacy" to activate or

deactivate the privacy data mode.

Select "Profile 1" or "Profile 2" or "Profile 3"

or "Common profile".

Modifying system settings

Press this button to enter a name for

the profile using the virtual keypad.

Press Settings to display the

primary page.

Press "OK" to save.

16

CITROËN Connect Radio

Activate or deactivate:

Press the back arrow to confirm.

Press this button to adjust the time

using the virtual keypad.

-

"No sharing (data, vehicle

position)".

-

"Data sharing only"

"Sharing data and the vehicle

position"

Press "OK" to save the time.

Select the language

Press this button to define the time

zone.

Press Settings to display the

primary page.

Press the back arrow to confirm.

Press "Configuration" to go to the

secondary page.

Select the display format for the time

(12h/24h).

Press Settings to display the

Activate or deactivate summer time

(+1 hour).

primary page.

Select "Language" to change the

language.

Press "Configuration" to go to the

secondary page.

Activate or deactivate

synchronisation with GPS (UTC).

Press the back arrow to confirm.

Press "Screen configuration".

Press the back arrow to save the

settings.

Setting the time

Press "Brightness".

Move the cursor to adjust the

brightness of the screen and/or of

the instrument panel (depending on

the version).

Press Settings to display the

primary page.

The system does not automatically manage

the change between winter and summer

time (depending on the country of sale).

Press "Configuration" to go to the

Press the back arrow to confirm.

secondary page.

Setting the date

Press "Date and time".

Press "Animation".

Press Settings to display the

primary page.

Activate or deactivate: "Automatic

scrolling".

Select "Time".

Select "Animated transitions".

.

17

CITROËN Connect Radio

Press "Configuration" to go to the

Frequently asked

questions

The following information groups together the

answers to the most frequently asked questions

concerning your system.

secondary page.

Press "Date and time".

Select "Date".

Press this button to define the date.

Press the back arrow to save the

date.

Select the display format of the date.

Press the back arrow again to

confirm.

Adjustment of the time and date is only

available if "GPS Synchronisation" is

deactivated.

18

CITROËN Connect Radio

Radio

QUESTION

RESPONSE

SOLUTION

The reception quality of the tuned radio station

gradually deteriorates or the stored stations are the station or no transmitter is present in the

not working (no sound, 87.5 MHz is displayed,

etc.).

The vehicle is too far from the transmitter of

Activate the "RDS" function by means of the

upper band to enable the system to check

whether there is a more powerful transmitter in

the geographical area.

geographical area.

The environment (hills, buildings, tunnels,

basement car parks, etc.) block reception,

including in RDS mode.

This phenomenon is normal and does not

indicate a failure of the audio equipment.

The aerial is absent or has been damaged (for

example when going through a car wash or into

an underground car park).

Have the aerial checked by a dealer.

I cannot find some radio stations in the list of

received stations.

The station is not received or has changed its

name in the list.

Press the round arrow on the "List" tab of the

"Radio" page.

The name of the radio station changes.

Some radio stations send other information

in place of their name (the title of the song for

example).

The system interprets these details as the

station name.

.

19

CITROËN Connect Radio

Media

QUESTION

RESPONSE

SOLUTION

Playback of my USB memory stick starts only

after a very long wait (around 2 to 3 minutes).

Some files supplied with the memory stick

may greatly slow down access to reading

the memory stick (multiplication by 10 of the

catalogue time).

Delete the files supplied with the memory stick

and limit the number of sub-folders in the file

structure on the memory stick.

Some information characters in the currently

playing media are not displayed correctly.

The audio system does not display some types

of characters.

Use standard characters to name tracks and

folders.

Playback of streaming files does not start.

The connected device does not automatically

launch playback.

Start playback from the device.

Names of tracks and playing time are not

displayed on the audio streaming screen.

The Bluetooth profile does not allow the

transfer of this information.

20

CITROËN Connect Radio

Telephone

QUESTION

RESPONSE

SOLUTION

I am unable to connect my Bluetooth

telephone.

The telephone's Bluetooth function may be

switched off or the telephone may not be

visible.

Check that your telephone has Bluetooth

switched on.

Check in the telephone settings that it is

"visible to all".

The Bluetooth telephone is not compatible with

the system.

You can check the compatibility of your

telephone at the Brand's website (services).

Android Auto and CarPlay do not work.

Android Auto and CarPlay may not activate if

the USB cables are of poor quality.

Use authentic USB cables to ensure

compatibility.

The volume of the telephone connected in

Bluetooth mode is inaudible.

The sound depends on both the system and

the telephone.

Increase the volume of the audio system, to

maximum if required, and increase the volume

of the telephone if necessary.

Ambient noise affects the quality of the

telephone call.

Reduce the ambient noise level (close the windows,

reduce the booster fan speed, slow down, etc.).

The contacts are not listed in alphabetical

order.

Some phones provide display options.

Depending on the chosen settings, contacts

can be transferred in a specific order.

Modify the telephone directory display settings.

.

21

CITROËN Connect Radio

Settings

QUESTION

RESPONSE

SOLUTION

When changing the setting of treble and bass,

the equalizer setting is deselected.

The selection of an equalizer setting imposes

the settings for treble and bass and vice versa.

Modify the treble and bass or equalizer settings

to obtain the desired musical ambience.

When changing the equalizer setting, the treble

and bass settings are reset.

When changing the balance setting,

distribution is deselected.

The selection of a distribution setting imposes

the balance settings and vice versa.

Modify the balance setting or the distribution

setting to obtain the desired sound quality.

When changing the distribution setting, the

balance setting is deselected.

There is a difference in sound quality between

the different audio sources.

To allow for optimal listening quality, the

audio settings can be tailored to different

sound sources, which can generate audible

differences when changing source.

Check that the audio settings are adapted

to the sources listened to. Adjust the audio

functions to the middle position.

When the engine is off, the system switches off

after several minutes of use.

When the engine is switched off, the system's

operating time depends on the state of charge

of the battery.

Turn the ignition on to increase the charge of

the battery.

The switch-off is normal: the system automatically

goes into energy economy mode and switches off

to maintain an adequate charge in the battery.

22

CITRO?N Connect Radio for Your Citroen C4 Cactus SUV First Generation (2014-2018)

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