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In the event of a breakdown -> Towing for Your Citroen C4 Cactus SUV First Generation (2014-2018)

In the event of a breakdown  
You must reinitialise certain systems yourself,  
by referring to the corresponding section, such  
as:  
Towing  
General recommendations  
Observe the legislation in force in the  
country where you drive.  
Ensure that the weight of the towing  
vehicle is higher than that of the towed  
vehicle.  
The driver must remain at the wheel of  
the towed vehicle and must have a valid  
driving licence.  
Procedure for having your vehicle towed or for  
towing another vehicle using the towing eye.  
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the remote control or electronic key  
(depending on version),  
the electric windows,  
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the date and time,  
Access to tools  
the radio preset stations.  
When towing a vehicle with all four wheels  
on the ground, always use an approved  
towbar; rope and straps are prohibited.  
The towing vehicle must move off gently.  
When the vehicle is towed with its engine  
off, there is no longer braking and steering  
assistance.  
The Stop & Start system may not be  
operational during the trip following the  
first engine start.  
In this case, the system will only be  
available again after a continuous  
period of immobilisation of the vehicle,  
a period which depends on the exterior  
temperature and the state of charge of the  
battery (up to about 8 hours).  
In the following cases, you must always  
call on a professional recovery service:  
The towing eye is installed in the boot under  
the floor.  
To access it:  
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vehicle broken down on a motorway or  
a main road,  
F open the boot,  
F lift the floor and remove it,  
F remove the towing eye from the holder.  
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four-wheel drive vehicle,  
when it is not possible to put the  
gearbox into neutral, unlock the  
steering, or release the parking brake,  
when it is not possible to tow a vehicle  
with an automatic gearbox, with the  
engine running,  
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towing with only two wheels on the  
ground,  
where there is no approved towbar  
available, etc.  
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In the event of a breakdown  
F Move off gently, drive slowly and for a short  
Towing your vehicle  
distance.  
Towing another vehicle  
F On the front bumper, unclip the cover by  
pressing at the bottom.  
F Screw the towing eye in fully.  
F Install the towbar.  
F With a manual gearbox, move the gear lever  
into neutral.  
F With an automatic or electronic gearbox,  
place the gear selector in position N.  
F On the rear bumper, unclip the cover by  
pressing at the bottom.  
F Screw the towing eye in fully.  
F Install the towbar.  
F Switch on the hazard warning lamps on  
both vehicles.  
F Move off gently, drive slowly and for a short  
distance.  
Failure to observe this instruction could  
result in damage to certain components  
(braking, transmission, etc.) and the  
absence of braking assistance the next  
time the engine is started.  
8
F Unlock the steering and release the parking  
brake.  
F Switch on the hazard warning lamps on  
both vehicles.  
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