Get Access Guide for Citroen C4 Cactus SUV Second Generation (2018-2024)

Access

Version without Keyless Entry and Starting

► To eject the key from the housing, press the

button.

Back-up procedures allow the vehicle to be

locked / unlocked in the event of a failure of the

remote control, the central locking, the battery,

etc. For more information on the Back-up

procedures, please refer to the corresponding

section.

Electronic key with

remote control function

and built-in key,

2

► Press the button before folding the key back

to avoid damaging the mechanism.

Remote control function

Integral key

The key built into the remote control can be

used for the following operations, depending on

version:

– Unlocking/Locking/Deadlocking the vehicle.

– Activation/Deactivation of the manual child

lock.

– Activation/Deactivation of the front passenger

airbag.

– Back-up Unlocking/Locking of the doors.

– Switching on the ignition and starting/switching

oﬀ the engine.

Version with Keyless Entry and Starting

► To eject the key from the housing, pull and

hold the button.

► Pull and hold the button before returning the

key.

The remote control can be used for the following

remote functions, depending on version:

– Unlocking / Locking / Deadlocking the vehicle.

– Unlocking the boot.

Ejecting the key

– Opening the fuel tank cap (without Keyless

Entry and Starting).

Unlocking the vehicle

– Unlocking / Locking the fuel ﬁller ﬂap (with

Keyless Entry and Starting).

– Locating the vehicle.

With the remote control

► Press this button to unlock the vehicle.

– Activating the vehicle’s electronic immobiliser.

The remote control includes a conventional key

that allows the central unlocking / locking of the

vehicle using the door lock, as well as starting

and switching oﬀ the engine.

Rapid ﬂashing of the direction indicators for a

few seconds signals:

– the unlocking of the vehicle for versions

without alarm,

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Access

– the deactivation of the alarm for other

versions.

Depending on version, the door mirrors unfold,

and the welcome lighting comes on.

– the activation of the alarm for other versions.

Depending on version, the door mirrors fold.

If one of the doors or the boot is still open, the

central locking does not work; the vehicle locks,

then immediately unlocks, identiﬁable by the

locks making a rebound sound.

Deadlocking

Deadlocking deactivates the exterior and

With the key

► Turn the key in the driver's door lock towards

the front of the vehicle to unlock.

interior door controls, as well as the

central locking button on the dashboard.

The horn remains operational.

Never leave anyone inside the vehicle when it

is deadlocked.

When the vehicle is locked, if it is

unlocked without opening a door or the

boot, it will automatically lock itself again after

thirty seconds.

Selective unlocking of the boot

► Press and hold this button until the

boot is unlocked. The doors remain

locked.

By default, selective unlocking of the boot is

activated.

If selective unlocking of the boot is deactivated,

pressing this button also unlocks the doors.

Selective unlocking of the boot is

conﬁgured in the Driving / Vehicle touch

screen menu.

With the remote control

The folding and automatic unfolding of

the door mirrors can be deactivated by

the vehicle's conﬁguration menu.

► Within 5 seconds of locking the

vehicle, press the button again to

deadlock it.

With the key

► Turn the key in the driver's door lock towards

the rear of the vehicle to lock it.

If your vehicle is ﬁtted with an alarm,

activation is conﬁrmed by ﬁxed

illumination of the direction indicators for a

few seconds.

Check that the doors and boot are fully

closed.

Remember to close the boot again and

lock it by pressing the closed padlock.

With the key

► Within 5 seconds of locking the vehicle, turn

the key to the rear again to deadlock it.

Locating your vehicle

This function allows you to identify your vehicle

from a distance, particularly in poor light. Your

vehicle must be locked.

Locking the vehicle

Advice

With the remote control

► Press this button to lock the vehicle.

Remote control

► Press this button. The courtesy lamps

will come on and the direction indicators

will ﬂash for a few seconds.

The remote control is a sensitive, high-

frequency device; avoid handling it in your

pocket, due to the risk of unintentionally

unlocking the vehicle.

The ﬁxed illumination of the direction indicators

for a few seconds signals:

– the locking of the vehicle for versions without

alarm,

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Access

Avoid pressing the remote control buttons

while out of range of the vehicle, due to

the risk of rendering the remote control

inoperative. It would then be necessary to

reset it.

Unlocking the vehicle

Keyless Entry and

Starting

2

The remote control does not work when the

key is in the ignition switch, even when the

ignition is switched oﬀ.

Anti-theft protection

Do not modify the electronic vehicle

immobiliser, as this might result in

malfunctions.

For vehicles with a key ignition switch,

remember to remove the key and turn the

steering wheel to engage the steering lock.

► With the electronic key on your person and in

the recognition zone, pass your hand behind the

door handle of one of the front doors or press the

centre of the tailgate opening control.

The ﬂashing of the direction indicators for a few

seconds signals the unlocking of the vehicle.

Depending on version, the door mirrors unfold.

This system allows the unlocking, locking

and starting of the vehicle, while keeping the

electronic key on your person in the recognition

zone “A” around the vehicle.

Locking the vehicle

Driving with the doors locked could make

it more diﬃcult for the emergency services to

enter the vehicle in an emergency.

As a safety precaution, remove the key from

the ignition or take the electronic key with you

when leaving the vehicle, even for a short

time.

The electronic key also acts as a remote

control. For more information on the

Remote control, refer to the corresponding

section.

Locking the vehicle

Normal locking

Purchasing a second-hand vehicle

Have the key codes memorised by a

CITROËN dealer, to ensure that the keys in

your possession are the only ones able to

start the vehicle.

► With the electronic key in the recognition

zone, press with a ﬁnger or thumb on one of the

front door handles (at the markings) to lock the

vehicle.

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Access

It is not possible to lock the vehicle if one of the

keys is left inside the vehicle.

The automatic door mirror folding/

unfolding function is conﬁgured via the

touch screen’s vehicle conﬁguration menu.

remote control buttons or start the engine with

the electronic key in the reader.

For more information on starting with the

Keyless Entry and Starting system, refer to

the corresponding section.

Deadlocking

As a safety measure, never leave the

vehicle, even for a short time, without

taking the Keyless Entry and Starting

system’s electronic key with you.

Be aware of the risk of theft of the vehicle if

the key is present in one of the deﬁned areas

while the vehicle is unlocked.

Electrical interference

Deadlocking deactivates the exterior and

interior door controls, as well as the

central locking button on the dashboard.

The horn remains operational.

Never leave anyone inside the vehicle when it

is deadlocked.

The electronic key may not operate if

close to certain electronic devices: telephone

(switched on or on standby), laptop computer,

strong magnetic ﬁelds, etc.

Accumulations (water, dust, grime, salt,

etc.) on the inner surface of the door

handle may aﬀect detection.

If cleaning the inner surface of the door

handle using a cloth does not restore

detection, contact a CITROËN dealer or a

qualiﬁed workshop.

Central locking

► With the electronic key in the recognition

zone, press one of the front door handles once

with your ﬁnger or thumb (at the markings) to

lock the vehicle.

► Within 5 seconds, press the door handle

again to deadlock the vehicle.

A sudden splash of water (stream of water,

high pressure jet washer, etc.) may be

identiﬁed by the system as the desire to open

the vehicle.

If one of the doors or the boot is still open

or if the electronic key for the Keyless

Entry and Starting system has been left inside

the vehicle, central locking will be disabled.

However, if the vehicle is ﬁtted with an alarm,

it will be activated after 45 seconds.

Manual

To preserve the battery charge in the

electronic key and the vehicle's battery,

the "hands-free" functions are set to

hibernation mode after 21 days without use.

To restore these functions, press one of the

► Press this button to lock/unlock the vehicle

(doors and boot) from inside the vehicle.

The indicator lamp comes on to conﬁrm central

locking of the vehicle.

If the vehicle is unlocked but the doors or

boot are not subsequently opened, the

vehicle will automatically lock itself again after

about 30 seconds. If the vehicle is ﬁtted with

an alarm, it will also be reactivated

automatically.

The central locking does not take place if

one of the doors is open.

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Access

When locking/deadlocking from the

outside

When the vehicle is locked or deadlocked

from the outside, the indicator lamp ﬂashes

and the button is inoperative.

► After normal locking, pull one of the

interior door controls to unlock the vehicle.

► After deadlocking, it is necessary to use

the remote control, Keyless Entry and Starting

or the integral key to unlock the vehicle.

► Insert the key in the door lock barrel.

Back-up procedures

2

► Turn the key towards the front of the vehicle

to unlock it, or towards the rear to lock it.

► Turn the key rearwards again within 5

seconds to deadlock the vehicle.

For versions without alarm, the lighting of the

direction indicators for a few seconds conﬁrms

that the procedure has completed correctly.

Lost keys, remote control,

electronic key

Visit a CITROËN dealer with the vehicle's

registration certiﬁcate, your personal

identiﬁcation documents and if possible, the label

bearing the key code.

The CITROËN dealer will be able to retrieve the

key code and the transponder code required to

order a new key

If your vehicle is ﬁtted with an alarm, this

function will not be activated when

locking with the key.

If the alarm is activated, the siren sounds on

opening the door; switch on the ignition to

stop it.

Automatic (anti-intrusion

security)

The doors and boot lock automatically when

driving (speed above 6 mph (10 km/h)).

To deactivate/reactivate this function (activated

by default):

Total unlocking/locking of

the vehicle with the key

Use these procedures in the following cases:

– remote control cell battery ﬂat,

– remote control fault,

Central locking not

functioning

Use these procedures in the following cases:

– central locking fault,

► Press the button until an audible signal is

heard and a message appears in the screen.

– vehicle in an area subject to strong

electromagnetic interference.

Transporting long or bulky objects

Press the central locking control to drive

with the boot open and the doors locked.

Otherwise, every time the speed of the

vehicle exceeds 6 mph (10 km/h), the locks

will rebound and an alert will appear.

Pressing the central locking button unlocks

the vehicle.

In the ﬁrst case, you can also replace the remote

control cell battery.

In the second case, you can also reinitialise the

remote control.

– battery disconnected or discharged.

In the event of a malfunction with the

central locking system, the battery must

be disconnected to lock the boot and thus

ensure that the vehicle is locked fully.

Refer to the corresponding sections.

Driver's door

Above 6 mph (10 km/h), this unlocking is

temporary.

► Turn the key towards the rear of the vehicle

to lock it, or towards the front to unlock it.

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Access

Passenger doors

Unlocking

► Pull the interior door opening handle.

Application

► Open the door.

► On the rear doors, check that the child lock

is not activated. Refer to the corresponding

section.

Without Keyless Entry and Starting ‒

Battery type: CR2032 / 3 volts.

► Insert the new battery, observing the polarity,

and clip the cover onto the housing.

► Reinitialise the remote control.

For more information on Reinitialising the

remote control, refer to the corresponding

section.

Do not throw remote control batteries

away, as they contain metals that are

harmful to the environment. Take them to an

approved disposal point.

Reinitialising the remote

control

With Keyless Entry and Starting ‒ Battery

Following replacement of the battery or in

the event of a fault, it may be necessary to

reinitialise the remote control.

type: CR2032 / 3 volts.

Without Keyless Entry and Starting

► Remove the black cap on the edge of the

door, using the key.

► Without forcing, insert the key into the

aperture; then, without turning it, move the latch

sideways towards the inside of the door.

► Remove the key and reﬁt the black cap.

► Close the doors and check from the outside

that the vehicle is locked.

► Unclip the cover by inserting a small

screwdriver in the slot and raise the cover.

► Remove the discharged battery from its

housing.

Changing the battery

If the battery is discharged, this warning

lamp comes on, accompanied by an

► Switch oﬀ the ignition.

► Return the key to position 2 (Ignition on).

audible signal and an onscreen message.

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Access

► Immediately press the closed padlock button

for a few seconds.

► Switch oﬀ the ignition and remove the key

from the switch.

If the fault persists after reinitialisation, contact a

CITROËN dealer or a qualiﬁed workshop without

delay.

Boot

2

Opening

The remote control is now fully operational

again.

Doors

With Keyless Entry and Starting

Opening

From outside

► After unlocking the vehicle or with the

Keyless Entry and Starting electronic key in the

recognition zone, pull the door handle.

From inside

► Pull the interior opening control of a door; this

► With the vehicle unlocked or with the

unlocks the vehicle completely.

Keyless Entry and Starting electronic key in the

recognition zone, press the centre of the tailgate

opening control.

The interior opening control on a rear

door does not work if the child lock is on.

For more information on the Child Lock, refer

to the corresponding section.

► Insert the mechanical key (incorporated into

the remote control) into the lock to open the

vehicle.

► Lift the tailgate.

For more information on the Remote control or

on the Keyless Entry and Starting, please refer

to the corresponding section.

► Place the electronic key against the back-up

reader under the parking brake lever and hold it

there until the ignition is switched on.

► Switch on the ignition by pressing the

"START/STOP" button.

► With a manual gearbox, place the gear lever

in neutral then fully depress the clutch pedal.

► With an automatic gearbox, while in mode

P, depress the brake pedal.

Closing

If there is a fault or if it is diﬃcult to move

the tailgate when opening or closing it,

have it checked as soon as possible by a

CITROËN dealer or a qualiﬁed workshop to

prevent the problem becoming worse, and

potentially causing the tailgate to drop and

thereby inﬂicting serious injuries.

When a door is not closed correctly:

– with the engine running or the vehicle

moving (speed below 6 mph (10 km/h)), a

message appears in the screen.

– with the vehicle moving (speed above 6

mph (10 km/h)), a message appears in the

screen, accompanied by an audible signal.

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Access

System which protects and provides a deterrent

against theft and break-ins.

Closing

Exterior perimeter monitoring

The system checks for opening of the vehicle.

The alarm is triggered if anyone tries to open a

door, the boot or the bonnet, for example.

Self-protection function

► Insert a small screwdriver into hole A of the

lock to unlock the boot.

► Move the latch to the left.

The system checks for the putting out of service

of its components.

The alarm is triggered if the battery, the central

control or the siren wiring is put out of service or

damaged.

Locking after closing

If the fault persists after closing again, the boot

will remain locked.

► Lower the tailgate using the interior grab

handle.

If the tailgate is not fully closed:

For all work on the alarm system, contact

a CITROËN dealer or a qualiﬁed

workshop.

In the event of a fault with the central

locking system, it is essential to

– with the engine running or the vehicle

moving (speed below 6 mph (10 km/h)), a

message appears in the screen.

– with the vehicle moving (speed above 6

mph (10 km/h)), a message appears in the

screen, accompanied by an audible signal.

disconnect the battery to lock the boot and so

ensure complete locking of the vehicle.

Locking the vehicle with full

alarm system

Alarm

(Depending on version)

Activation

Back-up release

To manually unlock the boot in the event of a

battery or central locking failure.

► Switch oﬀ the ignition and exit the vehicle.

► Lock or deadlock the vehicle using the

remote control or with the “Keyless Entry and

Starting” system.

Unlocking

► Fold the rear seats to gain access to the lock

from inside the boot.

When the monitoring system is active, the red

indicator lamp in the button ﬂashes once per

second and the direction indicators come on for

about 2 seconds.

The exterior perimeter monitoring is activated

after 5 seconds.

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Access

If an opening (door or boot) is not

properly closed, the vehicle is not locked,

but the exterior perimeter monitoring will be

activated after 45 seconds.

during your absence. When the ignition is

switched on, this ﬂashing stops.

Electric windows

2

Failure of the remote control

To deactivate the monitoring functions:

► Unlock the vehicle using the key in the

driver's door lock.

► Open the door; the alarm is triggered.

► Switch on the ignition; this stops the alarm.

The indicator lamp in the button goes oﬀ.

Deactivation

► Press the remote control unlocking

button.

or

► Unlock the vehicle with the Keyless Entry and

Starting system.

The monitoring system is deactivated: the

indicator lamp in the button goes oﬀ and the

direction indicators ﬂash for about 2 seconds.

Locking the vehicle without

activating the alarm

► Lock or deadlock the vehicle using the key

(integral to the remote control) in the driver's

door lock.

1. Left-hand front.

2. Right-hand front.

Manual operation

If the vehicle automatically locks itself

again (as happens if a door or the boot is

not opened within 30 seconds of unlocking),

the monitoring system is automatically

reactivated.

► To open/close the window, press/pull the

switch without passing the point of resistance;

the window stops as soon as the switch is

released.

Malfunction

When the ignition is switched on, ﬁxed

illumination of the red indicator lamp in the

button indicates a malfunction of the system.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

Automatic operation

► To open/close the window, press/pull the

switch past its resistance point: the window

opens/closes completely when the switch is

released.

Triggering of the alarm

This is indicated by sounding of the siren

and ﬂashing of the direction indicators for 30

seconds.

Operating the switch again stops the movement

of the window.

Depending on the country of sale, certain

monitoring functions remain active until the alarm

has been triggered eleven times consecutively.

When the vehicle is unlocked using the remote

control or the Keyless Entry and Starting system,

rapid ﬂashing of the red indicator lamp in the

button informs you that the alarm was triggered

25

Access

Window controls remain operational for

approximately 45 seconds after switching

oﬀ the ignition or after locking the vehicle.

After that time, the controls are disabled.

To reactivate them, switch on the ignition or

unlock the vehicle.

ensure that nothing can prevent the window

from closing properly.

Pay particular attention to children when

operating windows.

Rear door windows

Each window can be hinged open to provide

ventilation at the rear seats.

Anti-pinch

If the window meets an obstacle while rising, it

stops and immediately partially lowers again.

Opening

Reinitialising the electric

windows

After reconnecting the battery, or in the event

of abnormal window movement, the anti-pinch

function must be reinitialised.

The anti-pinch function is disabled during the

following sequence of operations.

For each window:

► Lower the window fully, then raise it; it will

rise in steps of a few centimetres each time the

control is pressed. Repeat the operation until the

window is fully closed.

► Continue to pull the control upwards for at

least one second after the window reaches the

closed position.

► Turn the lever outwards.

► Push it fully to secure the window in the open

position.

Closing

► Pull the lever to release the window.

► Turn the lever fully inwards to secure the

window in the closed position.

If an electric window meets an obstacle

during operation, the movement of the

window must be reversed. To do this, press

the relevant switch.

When the driver operates the passenger

electric window switch, it is important to

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Access for Your Citroen C4 Cactus SUV Second Generation (2018-2024)

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