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CITRO?N Connect Nav for Your Citroen C4 Cactus SUV Second Generation (2018-2024)

CITROËN Connect Nav  
applications interrupt their display while the  
vehicle is moving).  
– Watching a video (the video stops when the  
vehicle starts to move again).  
– Changing the system settings and  
configuration.  
Use the menu buttons on either side of or below  
the touch screen for access to the menus, then  
press the virtual buttons in the touch screen.  
Depending on the model, use the "Source" or  
"Menu" buttons to access the rolling menus, then  
press the virtual buttons in the touch screen.  
Display the rolling menus at any time by pressing  
the screen briefly with three fingers.  
CITROËN Connect Nav  
The system is protected in such a way  
that it will only operate in the vehicle.  
The Energy Economy Mode message is  
displayed when the system is about to enter  
the corresponding mode.  
All of the touch areas of the screen are white.  
Press the back arrow to go back a level.  
Press "OK" to confirm.  
The touch screen is of the "capacitive"  
type.  
To clean the screen, use a soft, non-abrasive  
cloth (e.g. spectacles cloth) with no additional  
product.  
GPS navigation -  
System and map updates can be  
downloaded from the Brand’s website.  
The update procedure is also available on the  
website.  
Applications - Multimedia  
audio system - Bluetooth®  
telephone  
Do not use sharp objects on the screen.  
Do not touch the screen with wet hands.  
The system’s Open Source Software  
(OSS) source codes are available at the  
following addresses:  
The functions and settings described  
vary according to the vehicle version and  
configuration.  
Certain information is displayed permanently  
in the side bars or in the upper bar of the touch  
screen (depending on equipment):  
– Reminder of the air conditioning information  
(depending on version), and direct access to the  
corresponding menu.  
– Go directly to the selection of the audio  
source, to the list of radio stations (or list of titles  
depending on the source).  
– Go to the "Notifications" of messages, emails,  
map updates and, depending on the services,  
the navigation notifications.  
For safety reasons and because they  
require sustained attention by the driver,  
the following operations must be carried out  
with the vehicle stationary and the ignition  
on:  
– Pairing the smartphone with the system in  
Bluetooth mode.  
– Using the smartphone.  
First steps  
With the engine running, a press mutes  
the sound.  
With the ignition off, a press turns the system on.  
Increase or decrease the volume using  
the wheel or the "plus" or "minus" buttons  
(depending on the equipment).  
– Connection to the CarPlay®, MirrorLinkTM  
or Android Auto applications (certain  
– Go to the settings for the touch screen and the  
digital instrument panel.  
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CITROËN Connect Nav  
Short press, system voice commands.  
Long press, smartphone voice commands via  
the system.  
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Increase volume.  
Decrease volume.  
Mute by pressing the volume increase  
and decrease buttons simultaneously  
(depending on equipment).  
Restore the sound by pressing one of the two  
volume buttons.  
Using the "Settings" menu, create a  
profile for just one person or a group of  
people with common interests, with the  
possibility of entering a multitude of settings  
(radio presets, audio settings, navigation  
history, contact favourites, etc.); these  
settings are taken into account automatically.  
Media (short press): change the  
multimedia source.  
Telephone (short press): start telephone  
call.  
Call in progress (short press): access  
telephone menu.  
Selection of the audio source (depending on  
equipment):  
Telephone (long press): reject an incoming call,  
end call; when no call is in progress, access  
telephone menu.  
Radio (rotate): automatic search for the  
previous/next station.  
Media (rotate): previous/next track, move in a  
list.  
Short press: confirm a selection; if nothing  
selected, access to presets.  
Radio: display the list of stations.  
Media: display the list of tracks.  
Radio (press and hold): update the list of  
stations received.  
– FM/DAB/AM radio stations (depending on  
equipment).  
Telephone connected via Bluetooth and  
Bluetooth multimedia broadcast (streaming).  
– USB memory stick.  
– Media player connected via the auxiliary  
socket (depending on equipment).  
– CD player (depending on equipment).  
– Video (depending on equipment).  
In very hot conditions, the volume may  
be limited to protect the system. It may  
go into standby (screen and sound off) for at  
least 5 minutes.  
The return to normal takes place when the  
temperature in the passenger compartment  
has dropped.  
Steering mounted controls  
Voice commands:  
This control is located on the steering  
wheel or at the end of the lighting control stalk  
(depending on equipment).  
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CITROËN Connect Nav  
Check the status of Bluetooth® and Wi-Fi  
connections.  
Settings  
Menus  
Connected navigation  
Radio Media  
FM 87.5 MHz  
Configure a personal profile and/or  
configure the sound (balance, ambience,  
etc.) and the display (language, units, date, time,  
etc.).  
Enter navigation settings and choose a  
destination.  
Use real-time services, depending on equipment.  
Select an audio source or radio station, or  
display photographs.  
Vehicle  
Telephone  
Applications  
Activate, deactivate or configure certain  
vehicle functions.  
Connect a telephone via Bluetooth®, read  
messages and emails and send quick  
messages.  
Run certain applications on a smartphone  
connected via CarPlay®, MirrorLinkTM  
(available in some countries) or Android Auto.  
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CITROËN Connect Nav  
Turkish), are made using the language  
previously chosen and set in the system.  
For some voice commands, there are  
alternative synonyms.  
Example: Guide to / Navigate to / Go to / ...  
The voice commands in Arabic for: "Navigate  
to address" and "Display POI in the city", are  
not available.  
To ensure that voice commands are  
always recognised by the system, please  
follow these recommendations:  
use natural language in a normal tone  
without breaking up words or raising your  
voice.  
Air conditioning  
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18,5  
21,5  
– always wait for the "beep" (audible signal)  
before speaking.  
– for best results, closing the windows and  
sunroof is recommended, to avoid extraneous  
interference (depending on version).  
– before issuing a voice command, ask any  
other passengers to refrain from speaking.  
Information - Using the  
system  
Manage various temperature and air flow  
settings.  
When voice commands are activated, by  
briefly pressing the button, help is  
displayed on the touch screen, offering various  
menus and enabling voice-based interaction with  
the system.  
First steps  
Voice commands  
Example of a "voice command" for  
navigation:  
Steering wheel-mounted  
controls  
"Navigate to address 11 regent street,  
London"  
Example of a "voice command" for the radio and  
media:  
"Play artist Madonna"  
Example of a "voice command" for the  
telephone:  
Voice commands:  
Voice commands can be issued from any  
screen page after a short press on the "Voice  
commands" button located on the steering  
wheel or at the end of the lighting control stalk  
(depending on equipment), as long as there is no  
telephone call in progress.  
"Call David Miller"  
The voice commands, with a choice of 17  
languages (Arabic, Brazilian, Czech,  
Danish, Dutch, English, Farsi, French,  
German, Italian, Norwegian, Polish,  
A number of commands are available when a  
menu is selected.  
Portuguese, Russian, Spanish, Swedish,  
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CITROËN Connect Nav  
Help messages  
like "show POI hotels in Banbury". For more  
information say "help with points of interest" or  
"help with route guidance".  
There are lots of topics I can help you with.  
You can say: "help with phone", "help with  
navigation", "help with media" or "help with  
radio". For an overview on how to use voice  
controls, you can say "help with voice controls".  
Say "yes" if I got that right. Otherwise, say "no"  
and we'll start that again.  
To choose a destination, say something like  
"navigate to line three" or "select line two". If you  
can't find the destination but the street's right,  
say for example "select the street in line three".  
To move around a displayed list, you can say  
"next page" or "previous page". You can undo  
your last action and start over by saying "undo",  
or say "cancel" to cancel the current action.  
Voice commands  
Press the Push To Talk button and tell me  
"Navigation" voice  
what you'd like after the tone. Remember  
you can interrupt me at any time by pressing this  
button. If you press it again while I'm waiting for  
you to speak, it'll end the conversation. If you  
need to start over, say "cancel". If you want to  
undo something, say "undo". And to get  
information and tips at any time, just say "help".  
If you ask to me do something and there's some  
information missing that I need, I'll give you  
some examples or take you through it step by  
step. There's more information available in  
"novice" mode. You can set the dialogue mode to  
"expert" when you feel comfortable.  
commands  
Voice commands  
Tell me the remaining distance  
Tell me the remaining time  
Tell me the arrival time  
Stop route guidance  
Navigate home  
Navigate to work  
Navigate to preferred address, Tennis club  
Navigate to contact, John Miller  
Navigate to address 11 regent street, London  
Help messages  
Help messages  
You can say "stop" or "resume route guidance".  
To get information about your current route, you  
can say "tell me the remaining time", "remaining  
distance" or "arrival time". To learn more  
commands, try saying "help with navigation".  
Voice commands  
To plan a route, say "navigate to" followed by the  
address, the contact name or an intersection. For  
example, "navigate to address 11 Regent Street,  
London", "navigate to contact, John Miller",  
or "navigate to intersection of Regent Street,  
London". You can specify if it's a preferred  
address, or a Point of Interest. For example, say  
"navigate to preferred address, Tennis club", or  
"navigate to POI Heathrow Airport in London".  
Or, you can just say, "navigate home". To see  
Points of Interest on a map, you can say things  
Global voice commands  
Voice commands  
Show POI ''hotel'' at the destination  
Show nearby POI petrol station  
Navigate to POI Heathrow Airport in London  
Navigate to POI petrol station along the route  
Help messages  
Set dialogue mode as novice - expert  
Select user 1 / Select profile John  
Increase temperature  
Decrease temperature  
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CITROËN Connect Nav  
To see points of interest on a map, you can  
say things like "show hotels in Banbury", "show  
nearby parking", "show hotel at the destination"  
or "show petrol station along the route". If you  
prefer to navigate directly to a point of interest,  
you can say "navigate to nearby petrol station".  
If you feel you are not being well understood,  
try to say the word "POI" in front of the point  
of interest. For example say "navigate to POI  
restaurant at the destination".  
To choose a POI, say something like "select  
line 2". If you've searched for a Point of Interest  
and don't see the one you're after, you can filter  
further by saying something like "select POI in  
line 2", or "select the city in line 3". You can also  
scroll through the list by saying "next page" or  
"previous page".  
You can select an audio source by saying "turn  
on source" followed by the device name. For  
example, "turn on source, Streaming Bluetooth",  
or "turn on source, radio". Use the command  
"play" to specify the type of music you'd like to  
hear. You can choose between "song", "artist",  
or "album". Just say something like "play artist,  
Madonna", "play song, Hey Jude", or "play  
album, Thriller".  
by saying "undo", or say "cancel" to cancel the  
current action.  
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Voice commands  
Play song Hey Jude  
Play artist Madonna  
Play album Thriller  
Help messages  
Voice commands  
I'm not sure what you'd like to play. Please say  
"play" and then a song title, an album title, or  
an artist name. For example, say "play song  
Hey Jude", "play artist Madonna" or "play  
album Thriller". To select a line number from the  
display, say "select line two". To move around  
a displayed list, you can say "next page" or  
"previous page". You can undo your last action  
and start over by saying "undo", or say "cancel"  
to cancel the current action.  
Tune to channel BBC Radio 2  
Tune to 98.5 FM  
Tune to preset number five  
Help messages  
You can pick a radio station by saying "tune to"  
and the station name or frequency. For example  
"tune to channel Talksport" or "tune to 98.5  
FM". To listen to a preset radio station, say for  
example "tune to preset number five".  
Voice commands  
Depending on the country, give  
destination (address) instructions in the  
language configured for the system.  
Media voice commands are available  
only with a USB connection.  
"Radio Media" voice  
What's playing?  
Help messages  
"Telephone" voice  
commands  
commands  
Voice commands  
To choose what you'd like to play, start by saying  
"play" and then the item. For example, say "play  
song Hey Jude", "play line 3" or "select line 2".  
You can undo your last action and start over  
If there is no telephone connected by  
Bluetooth, a voice message announces:  
"Please first connect a telephone", and the  
voice session is closed.  
Turn on source radio - Streaming Bluetooth  
- …  
Help messages  
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CITROËN Connect Nav  
Voice commands  
Voice commands  
"Text message" voice  
commands  
Call David Miller*  
Call voicemail*  
Display calls*  
Send SMS to John Miller, I'm just arriving  
Send SMS to David Miller at the office, don't  
wait for me  
If there is no telephone connected by  
Bluetooth, a voice message announces:  
"Please first connect a telephone", and the  
voice session is closed.  
Help messages  
Help messages  
To make a phone call, say "call" followed by  
the contact name, for example: "Call David  
Miller". You can also include the phone type, for  
example: "Call David Miller at home". To make  
a call by number, say "dial" followed by the  
phone number, for example, "Dial 107776 835  
417". You can check your voicemail by saying  
"call voicemail". To send a text, say "send quick  
message to", followed by the contact, and then  
the name of the quick message you'd like to  
send. For example, "send quick message to  
David Miller, I'll be late". To display the list of  
calls, say "display calls". For more information on  
SMS, you can say "help with texting".  
Please say "call" or "send quick message to",  
and then select a line from the list. To move  
around a list shown on the display, you can  
say "go to start", "go to end", "next page" or  
"previous page". You can undo your last action  
and start over by saying "undo", or say "cancel"  
to cancel the current action.  
The "Text messages" voice commands  
function allows you to dictate and send  
an SMS.  
Dictate the text, taking care to pause briefly  
between each word.  
When you have finished, the voice recognition  
system will automatically generate an SMS.  
Voice commands  
Listen to most recent message**  
Voice commands  
Help messages  
Send quick message to Bill Carter, I'll be late  
Help messages  
To hear your last message, you can say "listen to  
most recent message". When you want to send  
a text, there's a set of quick messages ready for  
you to use. Just use the quick message name  
and say something like "send quick message to  
Bill Carter, I'll be late". Check the phone menu  
for the names of the supported messages.  
To choose a contact, say something like "select  
line three". To move around the list say "next  
page" or "previous page". You can undo your last  
action and start over by saying "undo", or say  
"cancel" to cancel the current action.  
From the list of quick messages, say the name of  
the one you'd like to send. To move around the  
list you can say "go to start", "go to end", "next  
page" or "previous page". You can undo your last  
action and start over by saying "undo", or say  
"cancel" to cancel the current action.  
* This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding  
download has been performed.  
** This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding  
download has been performed.  
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CITROËN Connect Nav  
Select "My destinations".  
The system only sends pre-recorded  
"Quick messages".  
In order to be able to use the navigation,  
it is necessary to fill in the "City", the  
"Street" and the "Number" on the virtual  
keyboard or take it from the list in "Contact"  
or in the "History" of addresses.  
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Select the "Preferred" tab.  
Select "My home".  
Navigation  
Or  
Select "My work".  
Without confirmation of the house  
number, the navigation system will show  
one of the ends of the street.  
Choice of a destination  
Or  
To a new destination  
Select a preset favourite destination.  
Press Navigation to display the primary  
page.  
To a recent destination  
To a contact  
Press the "MENU" button to go to the secondary  
Press Navigation to display the primary  
Press Navigation to display the primary  
page.  
page.  
page.  
Select "Enter address".  
Press the "MENU" button to go to the secondary  
Press the "MENU" button to go to the secondary  
page.  
page.  
Select the "Country".  
Select "My destinations".  
Select "My destinations".  
Enter the "City", the "Street" and the  
"Number" and confirm by pressing on the  
suggestions displayed.  
Select the "Recent" tab.  
Select the address chosen in the list to display  
the "Guidance criteria".  
Select the "Contact" tab.  
Select a contact in the list to start navigation.  
Press "OK" to select the "Guidance  
criteria".  
Press "OK" to start navigation.  
To points of interest (POI)  
Points of interest (POI) are listed in different  
categories.  
Press Navigation to display the primary  
page.  
Press the "MENU" button to go to the secondary  
page.  
And/or  
Select "Position" to visualise the arrival  
point geographically.  
Select "See on map" to select the  
"Guidance criteria".  
Press "OK" to start navigation.  
To "My home" or "My work"  
Zoom out/in using the touch buttons or  
Select "Points of interest".  
Press Navigation to display the primary  
with two fingers on the screen.  
page.  
Select the "Travel", or "Leisure" or  
"Commercial" or "Public" or  
"Geographic" tab.  
Press the "MENU" button to go to the secondary  
page.  
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CITROËN Connect Nav  
Or  
Using the grid, select the desired country or  
region by zooming.  
as to avoid accidents, traffic jams and closed  
roads.  
Select "Search" to enter the name and  
address of a POI.  
Press "OK" to start calculation of the  
route.  
Press this button to display or enter the  
GPS coordinates.  
A marker is displayed in the middle of the  
screen, with the "Latitude" and  
"Longitude" coordinates.  
Choose the type of coordinates:  
DMS for: Degrees, Minutes, Seconds.  
DD for: Degrees, Decimals.  
The display of danger zones depends on  
the legislation in force and subscription  
to the service.  
To a point on the map  
Press Navigation to display the primary  
page.  
Connected navigation  
Depending on version  
Explore the map by sliding a finger on the  
screen.  
Press this button to start navigation.  
Depending on the equipment level of the vehicle  
Select the destination by pressing on the map.  
Tap the screen to place a marker and  
display the sub-menu.  
Or  
Network connection provided by the  
vehicle  
Press this button to save the address  
displayed.  
Press this button to start navigation.  
OR  
Press this button to enter the value for  
"Latitude" using the virtual keypad.  
And  
Or  
Press this button to save the address  
displayed.  
OR  
Network connection provided by the  
user  
Press this button to enter the value for  
"Longitude" using the virtual keypad.  
A long press on an item opens a list of  
POIs nearby.  
TMC (Traffic Message  
Channel)  
To GPS coordinates  
For the list of eligible smartphones, go to  
the Brand's national website.  
Press Navigation to display the primary  
TMC (Traffic Message Channel)  
messages are linked to a European  
page.  
Explore the map by sliding a finger on the  
standard on the broadcasting of traffic  
information via the RDS system on FM radio,  
transmitting traffic information in real time.  
The TMC information is then displayed on a  
GPS Navigation system map and taken into  
account straight away during navigation, so  
screen.  
Touch the screen with a finger to go to the next  
image.  
Press this button to display the world  
map.  
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The services offered with connected  
navigation are as follows.  
A Connected Services pack:  
– Weather,  
Press "Notifications".  
Connected navigation  
connection  
11  
Select Wi-Fi to activate it.  
Network connection provided by the  
vehicle  
OR  
– Filling stations,  
– Car park,  
Press Applications to display the primary  
The system is automatically connected to  
the internet, to the connected services,  
and does not require a connection provided by  
the user via their smartphone.  
page.  
– Traffic,  
– POI local search.  
A Danger zone pack (as an option).  
Press the "OPTIONS" button to go to the  
secondary page.  
Select "Wi-Fi network connection".  
Processes and standards are constantly  
changing; for the communication process  
between the smartphone and the system to  
work correctly, it is recommended to update  
the operating system of the smartphone  
as well as the date and time of the  
Network connection provided by the  
user  
Select the "Secured" or "Not secured" or  
"Stored" tab.  
Select a network.  
Activate and enter settings for sharing  
the smartphone connection.  
Using the virtual keypad, enter the "Key"  
for the Wi-Fi network and the  
"Password".  
USB connection  
smartphone and of the system.  
Connect a USB cable.  
Press "OK" to start the connection.  
The smartphone charges when connected  
by the USB cable.  
Settings specific to  
Bluetooth connection  
connected navigation  
Usage restrictions:  
– With CarPlay®, connection sharing is  
only with a Wi-Fi connection.  
– With MirrorLinkTM, connection sharing is  
only with a USB connection.  
The quality of services depends on the quality  
of the network connection.  
Activate the Bluetooth function on the  
telephone and ensure that it is visible to  
all (see the "Applications" section).  
Wi-Fi connection  
Press Navigation to display the primary  
page.  
Press the "MENU" button to go to the secondary  
page.  
Select a Wi-Fi network found by the  
system and connect.  
Select "Settings".  
Select "Map".  
This function is only available if it has  
been activated either via the  
"Notifications" or via the "Applications" menu.  
With the arrival of "TOMTOM TRAFFIC",  
the services will be available.  
Activate or deactivate:  
– "Allow declaration of danger zones".  
– "Guidance to final destination on foot"  
– "Display recommended speed”  
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CITROËN Connect Nav  
These settings must be made according to each  
profile.  
upper bar of the touch screen (depending on  
equipment).  
Select "System settings".  
Select "Alerts".  
Activate or deactivate:  
Select the option "Type" to choose the  
type of "Danger zone".  
Select the "System info" tab.  
Select the "Speed" option and enter it  
using the virtual keypad.  
Press "OK" to save and distribute the  
information.  
Select "View" to display the versions of  
the different modules installed in the  
system.  
– "Advise of car park nearby", "Filling station  
alert", "Risk areas alert", "Accident black spot  
alert" then select the alert symbol, "Give an  
audible warning", "Advise proximity of POI 1",  
"Advise proximity of POI 2".  
Select "Update(s) due".  
Authorising sending  
information  
It is possible to download system and  
map updates from the Brand’s website.  
The update procedure is also available there.  
To have access to connected navigation,  
select the option: "Authorise sending  
information" in "Settings".  
Press Settings to display the primary  
page.  
Press the "OPTIONS" button to go to the  
secondary page.  
After the updates have downloaded,  
installation on the vehicle must be done  
with the engine running and vehicle  
stationary.  
It is possible to access the "Notifications"  
at any time in the upper bar.  
Select "System settings".  
Select the "Privacy mode" tab.  
The display of danger zones depends on  
the legislation in force and subscription  
to the service.  
Displaying the weather  
Activate or deactivate:  
Press Navigation to display the primary  
page.  
Press this button to display the list of  
services.  
– "No sharing (data, vehicle position)".  
– "Data sharing only"  
– "Sharing data and the vehicle position"  
Notification of "Danger  
zones"  
Select "View map".  
"Danger zones" pack  
updates  
To issue notification of danger zones,  
select the option: "Allow notification of  
danger zones".  
Select "Weather".  
Press Settings to display the primary  
page.  
Press this button to display primary  
information.  
Press this button to display the detailed  
weather information.  
Press Navigation to display the primary  
page.  
Press the "Report a new danger zone"  
button located in the side bars or the  
Press the "OPTIONS" button to go to the  
secondary page.  
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CITROËN Connect Nav  
The temperature displayed at 6 a.m. will  
be the maximum temperature for the day.  
The temperature displayed at 6 p.m. will be  
the minimum temperature for the night.  
Radio Media mode, a change of source will  
have to be done manually.  
Connectivity  
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Press Applications to display the primary  
page.  
Press "Connectivity" to go to the CarPlay®,  
MirrorLinkTM or Android Auto functions.  
MirrorLinkTM smartphone  
connection  
The "MirrorLinkTM" function requires the  
use of a compatible smartphone and  
compatible applications.  
CarPlay® smartphone  
connection  
Connect a USB cable. The smartphone  
charges when connected by the USB  
cable.  
Applications  
USB sockets  
Depending on equipment, for more information  
on the USB sockets compatible with the  
CarPlay®, MirrorLinkTM or Android Auto  
applications, refer to the "Ease of use and  
comfort" section.  
When connecting a smartphone to the  
system, it is recommended that  
Bluetooth® be started on the smartphone.  
Connect a USB cable. The smartphone  
charges when connected by the USB  
cable.  
From the system, press "Applications" to  
display the primary page.  
Press "Connectivity" to go to the MirrorLinkTM  
function.  
Press "Telephone" to display the  
CarPlay® interface.  
Or  
The synchronisation of a smartphone  
allows users to display applications  
Connect a USB cable. The smartphone  
charges when connected by the USB  
cable.  
From the system, press "Applications" to  
display the primary page.  
Press "Connectivity" to go to the CarPlay®  
function.  
adapted to the CarPlay®, MirrorLinkTM or  
Android Auto technology of the smartphone  
on the vehicle screen. For the CarPlay®  
technology, the CarPlay® function must be  
activated on the smartphone beforehand.  
For the communication process between  
the smartphone and the system to work, it is  
essential in all cases that the smartphone is  
unlocked.  
Press "MirrorLinkTM" to start the  
application in the system.  
Press "CarPlay" to display the CarPlay®  
interface.  
Depending on the smartphone, it may be  
necessary to activate the "MirrorLinkTM  
"
On connecting the USB cable, the  
CarPlay® function deactivates the  
system's Bluetooth® mode.  
function.  
During the procedure, several screen  
pages relating to certain functions are  
displayed.  
Accept to start and complete the connection.  
Once the connection is established, a page  
is displayed with the applications already  
As the principles and standards are  
constantly changing, it is recommended  
that you keep the smartphone's operating  
system up-to-date, as well as the date and  
time of the smartphone and of the system.  
For the list of eligible smartphones, go to the  
Brand's national website.  
When the USB cable is disconnected  
and the ignition is switched off then back  
on, the system will not automatically switch to  
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downloaded to the smartphone and compatible  
with the MirrorLinkTM technology.  
Access to the different audio sources remains  
available in the margin of the MirrorLinkTM  
display, using the touch buttons located in the  
upper bar.  
Different audio sources remain accessible in the  
margin of the Android Auto display, using touch  
buttons in the upper bar.  
Access to the menus for the system is possible  
at any time using the dedicated buttons.  
Connection to the internet is via one of  
the network connections provided by the  
vehicle or the user.  
Bluetooth connection®  
In Android Auto mode, the function to  
display the menus by pressing the  
screen briefly with three fingers is  
deactivated.  
Access to the menus for the system is possible  
at any time using the dedicated buttons.  
Activate the Bluetooth function on the  
telephone and ensure that it is "visible to  
all" (telephone configuration).  
There may be a wait for the availability of  
applications, depending on the quality of  
the network.  
There may be a wait for the availability of  
applications, depending on the quality of  
the network.  
Procedure from the telephone  
Select the system name in the list of  
devices detected.  
In the system, accept the connection request  
from the telephone.  
Android Auto smartphone  
connection  
Vehicle apps  
The "Android Auto" function requires  
the use of a compatible smartphone and  
applications.  
Press Applications to display the primary  
To complete the pairing, whichever  
procedure used (from the telephone or  
from the system), ensure that the code is the  
same in the system and in the telephone.  
page.  
Press "Vehicle apps" to display the applications  
home page.  
Connect a USB cable. The smartphone  
charges when connected by the USB  
cable.  
From the system, press "Applications" to  
display the primary page.  
Press "Connectivity" to go to the "Android Auto"  
function.  
Press "Android Auto" to start the  
application in the system.  
During the procedure, several screen  
pages relating to certain functions are  
displayed.  
Internet browser  
Procedure from the system  
Press Applications to display the primary  
page.  
Press Applications to display the primary  
page.  
Press the "OPTIONS" button to go to the  
secondary page.  
Press "Connectivity" to go to the "Internet  
browser" function.  
Press "Internet browser" to display the browser  
home page.  
Press "Bluetooth connection".  
Select the country of residence.  
Select "Search".  
The list of telephones detected is  
displayed.  
Press "OK" to save and start the browser.  
Accept to start and complete the connection.  
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Press "OK" to confirm.  
If the pairing procedure fails, it is  
recommended that you deactivate and  
then reactivate the Bluetooth function on the  
telephone.  
Press Applications to display the primary  
page.  
Press the "OPTIONS" button to go to the  
secondary page.  
11  
To protect against unauthorised access  
and to make the set of systems as  
secure as possible, the use of a security code  
or a complex password is recommended.  
Select "Wi-Fi network connection".  
Select the name of the chosen telephone  
in the list.  
Select the "Secured" or "Not secured" or  
"Stored" tab.  
Select a network.  
Depending on the type of telephone, the  
option is given to accept or not accept  
the transfer of contacts and messages.  
Managing connections  
Press Applications to display the primary  
page.  
Using the virtual keypad, enter the "Key"  
for the Wi-Fi network and the  
"Password".  
Press the "OPTIONS" button to go to the  
secondary page.  
Connection sharing  
The system offers to connect the telephone with  
3 profiles:  
Press "OK" to start the connection.  
Select "Manage connection".  
– "Telephone" (hands-free kit, telephone only),  
– "Streaming" (streaming: wireless playing of  
the audio files on the telephone),  
– "Mobile internet data".  
With this function, you can view the access to  
connected services, the availability of connected  
services and modify the connection mode.  
The Wi-Fi connection and the sharing of  
the Wi-Fi connection are exclusive.  
Wi-Fi connection sharing  
Creation of a local Wi-Fi network by the system.  
Press Applications to display the primary  
page.  
Press the "OPTIONS" button to go to the  
secondary page.  
The "Mobile internet data" profile must  
be activated for connected navigation  
(where the vehicle does not have "Emergency  
and assistance call" services), having first  
activated sharing of this connection on the  
smartphone.  
Radio  
Selecting a station  
Press Radio Media to display the primary  
page.  
Select "Wi-Fi connection sharing".  
Press "Frequency".  
Select one or more profiles.  
Press one of the buttons for an automatic  
Select the "Activation" tab to activate or  
deactivate sharing of the Wi-Fi connection.  
And/or  
search for radio stations.  
Press "OK" to confirm.  
Or  
Move the slider for a manual search for  
Select the "Settings" tab to change the name of  
the system network and the password.  
frequencies up or down.  
Or  
Wi-Fi connection  
Network connection by the smartphone's Wi-Fi.  
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Press Radio Media to display the primary  
station and related to the station or the song  
playing to be displayed.  
Changing waveband  
page.  
Press Radio Media to display the primary  
page.  
Press the "OPTIONS" button to go to the  
secondary page.  
Select "Radio stations" in the secondary  
page.  
Press "Frequency".  
Enter the values using the virtual keypad.  
First enter the units then click on the  
decimals zone to enter the figures after the  
decimal point.  
Press Radio Media to display the primary  
page.  
Press the "OPTIONS" button to go to the  
secondary page.  
To change the waveband, press "Band…"  
displayed at the top right of the screen.  
Activating/Deactivating RDS  
Select "Radio settings".  
Press Radio Media to display the primary  
page.  
Select "General".  
Press the "OPTIONS" button to go to the  
secondary page.  
Activate/deactivate "Display radio text".  
Press "OK" to confirm.  
Select "Radio settings".  
Press "OK" to confirm.  
Radio reception may be affected by the  
use of electrical equipment not approved  
by the Brand, such as a USB charger  
connected to the 12 V socket.  
The exterior environment (hills, buildings,  
tunnels, basement car parks, etc.) may block  
reception, including in RDS mode. This  
behaviour is normal in the propagation of  
radio waves and does not indicate any failure  
of the audio system.  
Select "General".  
Activate/deactivate "Station tracking".  
Play TA messages  
The TA (Traffic Announcement) function  
gives priority to TA alert messages. To  
operate, this function needs good reception of  
a radio station that carries this type of  
message. While traffic information is being  
broadcast, the current media is automatically  
interrupted so that the TA message can be  
heard. Normal play of the media previously  
playing is resumed at the end of the  
message.  
Press "OK" to confirm.  
RDS, if activated, allows you to continue  
listening to the same station by automatic  
retuning to alternative frequencies. However,  
in certain conditions, coverage of an RDS  
station may not be assured throughout the  
entire country as radio stations do not cover  
100% of the territory. This explains the loss of  
reception of the station during a journey.  
Presetting a station  
Select a radio station or frequency.  
(refer to the corresponding section)  
Press "Presets".  
Select "Announcements".  
Activate / Deactivate "Traffic  
announcement".  
Displaying text information  
Make a long press on one of the buttons  
to preset the station.  
Press "OK" to confirm.  
The "Radio Text" function allows  
information transmitted by the radio  
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The system builds playlists (in temporary  
memory); this operation can take from a  
few seconds to several minutes at the first  
connection.  
Reduce the number of non-music files and the  
number of folders to reduce the waiting time.  
Playlists are updated whenever the ignition  
is switched off or a USB memory stick is  
connected. The audio system memorises these  
lists, which will subsequently load faster if they  
have not been changed.  
Activate/deactivate "FM-DAB tracking".  
Activate/deactivate "Station tracking".  
Press "OK".  
DAB (Digital Audio  
Broadcasting) radio  
11  
Terrestrial Digital Radio  
Digital radio provides higher quality  
sound.  
The different "multiplexes/ensembles"  
offer a choice of radio stations arranged in  
alphabetical order.  
If "DAB-FM auto tracking" is activated,  
there may be a difference of a few  
seconds when the system switches to "FM"  
analogue radio with sometimes a variation in  
volume.  
Press Radio Media to display the primary  
page.  
Press "Band…" at the top right of the screen to  
display the "DAB" waveband.  
Once the digital signal quality is restored, the  
system automatically changes back to "DAB".  
Auxiliary socket (AUX)  
Depending on equipment  
Connect a portable device (MP3 player,  
etc.) to the auxiliary jack socket using an  
audio cable (not supplied).  
This source is only available if "Auxiliary input"  
has been selected in the audio settings.  
First adjust the volume on the portable device  
(to a high level). Then adjust the volume of the  
audio system.  
If the "DAB" station being listened to is  
not available on FM ("DAB-FM" option  
greyed out), or "DAB-FM auto tracking" is not  
activated, the sound will cut out while the  
digital signal is too weak.  
DAB-FM tracking  
"DAB" does not cover 100 % of the  
territory.  
When the digital radio signal is poor,  
"DAB-FM auto tracking" allows you to  
continue listening to the same station, by  
automatically switching to the corresponding  
FM analogue station (if there is one).  
Media  
Controls are managed via the portable device.  
CD player  
Depending on equipment  
Insert the CD in the player.  
USB port  
Insert the USB memory stick into the USB  
port or connect the USB device to the  
Press Radio Media to display the primary  
page.  
Press the "OPTIONS" button to go to the  
secondary page.  
USB port using a suitable cable (not supplied).  
Selecting the source  
To protect the system, do not use a USB  
hub.  
Press Radio Media to display the primary  
Select "Radio settings".  
page.  
Select "Source".  
Choose the source.  
Select "General".  
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To protect the system, do not use a USB  
hub.  
Watching a video  
Connecting Apple® players  
Insert a USB memory stick in the USB socket.  
Connect the Apple® player to the USB port using  
a suitable cable (not supplied).  
The audio system will only play audio files with  
".wma", ".aac", ".flac", ".ogg" and ".mp3" file  
extensions and with a bit rate of between 32  
Kbps and 320 Kbps.  
It also supports VBR (Variable Bit Rate) mode.  
No other file types (".mp4", etc.) can be read.  
Files of the ".wma" type should be to the wma 9  
standard.  
The sampling rates supported are 32, 44 and  
48 kHz.  
It is recommended that file names are less  
than 20 characters long and do not contain any  
special characters (e.g. « » ? . ; ù) so as to avoid  
any reading or display problems.  
Video control commands are accessible  
only through the touch screen.  
Play starts automatically.  
Control is via the audio system.  
Press Radio Media to display the primary  
page.  
Select "Sources".  
The classifications available are those of  
the portable device connected (artists/  
albums/genres/playlists/audio books/  
podcasts).  
The default classification used is by artist. To  
modify the classification used, return to the  
first level of the menu then select the desired  
classification (playlists for example) and  
confirm to go down through the menu to the  
desired track.  
Select Video to start the video.  
To remove the USB memory stick, press  
the pause button to stop the video, then  
remove the memory stick.  
Bluetooth® audio streaming  
Streaming allows you to listen to music from your  
smartphone.  
The Bluetooth profile must be activated; first  
adjust the volume on the portable device (to a  
high level).  
Then adjust the volume of the audio system.  
If play does not start automatically, it may be  
necessary to start the audio playback from the  
telephone.  
The version of software in the audio system may  
not be compatible with the generation of the  
Apple® player.  
Use only USB memory sticks in FAT32 format  
(File Allocation Table).  
It is recommended that the original USB  
cable for the portable device be used.  
Information and advice  
CD player (depending on equipment).  
In order to be able to play a burned CDR or  
CDRW, select standards ISO 9660 level 1, 2, or  
Joliet, if possible, when burning the CD.  
If the disc is burned in another format, it may not  
be played correctly.  
It is recommended that the same burning  
standard be always used on an individual disc,  
with the lowest speed possible (4x maximum) for  
the best acoustic quality.  
The system supports USB mass storage  
devices, BlackBerry® devices or Apple®  
players via the USB sockets. The adapter  
cable is not supplied.  
Device management is via the audio system  
controls.  
Other devices, not recognised on connection,  
must be connected to the auxiliary socket  
using a Jack cable (not supplied) or  
via Bluetooth streaming, depending on  
compatibility.  
Control is from the portable device or by using  
the system's touch buttons.  
Once connected in streaming mode, the  
telephone is considered to be a media  
source.  
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In the particular case of a multi-session CD, the  
Joliet standard is recommended.  
The list of telephones detected is displayed.  
Automatic reconnection  
11  
If the pairing procedure fails, it is  
recommended that you deactivate and  
then reactivate the Bluetooth function on the  
telephone.  
On return to the vehicle, if the last  
telephone connected is present again, it  
is automatically recognised and within about  
30 seconds of switching on the ignition, the  
pairing is established automatically (Bluetooth  
activated).  
Telephone  
Pairing a Bluetooth®  
telephone  
Select the name of the chosen telephone  
in the list.  
To modify the connection profile:  
Press Telephone to display the primary  
page.  
Press the "OPTIONS" button to go to the  
secondary page.  
Activate the Bluetooth function on the  
telephone and ensure that it is "visible to  
all" (telephone configuration).  
Connection sharing  
The system offers to connect the telephone with  
3 profiles:  
– "Telephone" (hands-free kit, telephone only),  
– "Audio streaming" (streaming: wireless  
playing of the audio files on the telephone),  
– "Mobile internet data".  
Procedure from the telephone  
Select "Bluetooth connection" to display  
the list of paired devices.  
Press the "details" button.  
Select the system name in the list of  
devices detected.  
In the system, accept the connection request  
from the telephone.  
Activation of the "Mobile internet data"  
profile is obligatory for connected  
Select one or more profiles.  
navigation having first activated sharing of  
this connection on the smartphone.  
To complete the pairing, whichever  
procedure used (from the telephone or  
from the system), ensure that the code is the  
same in the system and in the telephone.  
Press "OK" to confirm.  
Select one or more profiles.  
The ability of the system to connect to  
just one profile depends on the  
telephone.  
Press "OK" to confirm.  
Procedure from the system  
All three profiles may connect by default.  
Press Telephone to display the primary  
page.  
Press "Bluetooth search".  
Depending on the type of telephone, the  
option is given to accept or not accept  
the transfer of contacts and messages.  
The services available depend on the  
network, the SIM card and the  
compatibility of the Bluetooth devices used.  
Check the user guide for the telephone and  
with the service provider for the available  
services.  
Or  
Select "Search".  
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The profiles compatible with the system  
are: HFP, OPP, PBAP, A2DP, AVRCP,  
MAP and PAN.  
Make a short press on the steering  
mounted telephone button to accept an  
incoming call.  
Or make a long press  
on the steering mounted telephone  
button.  
Select "Contact".  
And  
Go to the Brand's website for more information  
(compatibility, additional help, etc.).  
Make a long press  
Select the desired contact from the list offered.  
on the steering mounted telephone button  
to reject the call.  
Select "Call".  
Managing paired telephones  
Or  
This function allows the connection or  
disconnection of a device as well as the  
deletion of a pairing.  
Calling a recently used  
number  
Select "End call" on the touch screen.  
Press Telephone to display the primary  
Making a call  
Press Telephone to display the primary  
page.  
page.  
Or  
Using the telephone is not recommended  
Press the "OPTIONS" button to go to the  
secondary page.  
while driving.  
Park the vehicle.  
Make the call using the steering mounted  
controls.  
Make a long press  
Select "Bluetooth connection" to display  
the list of paired devices.  
Press on the name of the telephone  
chosen in the list to disconnect it.  
Press again to connect it.  
on the steering mounted telephone  
button.  
Select "Calls".  
Select the desired contact from the list offered.  
Calling a new number  
It is always possible to make a call  
directly from the telephone; as a safety  
measure, first park the vehicle.  
Press Telephone to display the primary  
page.  
Deleting a telephone  
Select the basket at top right of the  
screen to display a basket alongside the  
telephone chosen.  
Enter the phone number using the digital  
keypad.  
Press "Call" to start the call.  
Managing contacts/entries  
Press the basket alongside the telephone  
chosen to delete it.  
Press Telephone to display the primary  
page.  
Calling a contact  
Receiving a call  
An incoming call is announced by a ring and a  
superimposed display in the screen.  
Select "Contact".  
Press Telephone to display the primary  
Select "Create" to add a new contact.  
page.  
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In the "Telephone" tab, enter the telephone  
numbers for the contact.  
In the "Address" tab, enter the addresses for the  
contact.  
In the "Email" tab, enter the email addresses for  
the contact.  
Access to "Messages" depends on the  
compatibility of the smartphone and the  
integral system.  
Depending on the smartphone, access to  
messages or email may be slow.  
Managing email  
11  
Press Telephone to display the primary  
page.  
Press the "OPTIONS" button to go to the  
secondary page.  
Select "Email" to display the list of  
messages.  
Select the "Received" or "Sent" or "Not  
read" tab.  
The services available depend on the  
network, the SIM card and the  
compatibility of the Bluetooth devices used.  
Check the user guide for the smartphone  
and with the service provider for the available  
services.  
The "Email" function allows email  
addresses to be entered for a contact,  
but the system is not able to send emails.  
Select the message chosen in one of the lists.  
Press "Play" to start playing the message.  
Managing messages  
Press Telephone to display the primary  
page.  
Access to "Email" depends on the  
compatibility of the smartphone and the  
integral system.  
Managing quick messages  
Press the "OPTIONS" button to go to the  
secondary page.  
Press Telephone to display the primary  
page.  
Select "Messages" to display the list of  
messages.  
Select the "All" or "Received" or "Sent"  
tab.  
Select the detail of the message chosen  
in one of the lists.  
Press "Answer" to send a quick message  
stored in the system.  
Press the "OPTIONS" button to go to the  
secondary page.  
Settings  
Select "Quick messages" to display the  
list of messages.  
Select the "Delayed" or "My arrival" or  
"Not available" or "Other" tab with the  
possibility of creating new messages.  
Press "Create" to write a new message.  
Audio settings  
Press Settings to display the primary  
page.  
Select "Audio settings".  
Press "Call" to start the call.  
Select "Ambiences".  
Or  
"Position".  
Or  
"Sound".  
Or  
Select the message chosen in one of the  
lists.  
Press "Transfer" to select the  
addressee(s).  
Press "Play" to hear the message.  
Press "Play" to start playing the message.  
"Voice".  
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CITROËN Connect Nav  
Or  
Press the "OPTIONS" button to go to the  
secondary page.  
Select "Audio settings".  
Select "Ambiences".  
"Ringtone".  
Press "OK" to save the settings.  
Select "Setting of the profiles".  
Or  
Select "Profile 1" or "Profile 2" or "Profile 3" or  
"Common profile".  
"Position".  
Or  
"Sound".  
Or  
"Voice".  
Or  
"Ringtone".  
The balance/distribution (or spatialisation  
with the Arkamys© system) is audio  
processing that allows the quality of the  
sound to be adapted according to the number  
of passengers in the vehicle.  
Press this button to enter a name for the  
profile using the virtual keypad.  
Press "OK" to confirm.  
Available only with the front and rear  
speakers configuration.  
Press this button to add a photograph to  
the profile.  
Press "OK" to save the settings.  
Insert a USB memory stick containing the  
photograph in the USB socket.  
Select the photograph.  
The Ambience (6 optional ambiences)  
and Bass, Medium and Treble audio  
settings are different and independent for  
each audio source.  
Activate or deactivate "Loudness".  
The settings for "Position" (All passengers,  
Driver and Front only) are common to all  
sources.  
Modifying system settings  
Press "OK" to accept the transfer of the  
photograph.  
Press "OK" again to save the settings.  
Press Settings to display the primary  
page.  
Press the "OPTIONS" button to go to the  
secondary page.  
Select "Screen configuration".  
The location for the photograph is  
square; the system reshapes the original  
photograph if in another format.  
Activate or deactivate "Touch tones",  
"Volume linked to speed" and "Auxiliary  
input".  
Select "Animation".  
Activate or deactivate: "Automatic text  
scrolling".  
Press this button to reinitialise the profile  
Select "Brightness".  
selected.  
On-board audio: the Arkamys Sound  
Staging© optimises the distribution of  
sound in the passenger compartment.  
Move the slider to adjust the brightness of  
the screen and/or of the instrument panel.  
Press Settings to display the primary  
page.  
Reinitialisation of the profile selected  
activates the English language by  
default.  
Press the "OPTIONS" button to go to the  
secondary page.  
Select a "Profile" (1 or 2 or 3) to associate the  
"Audio settings" with it.  
Setting the profiles  
Press Settings to display the primary  
Select "System settings".  
page.  
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CITROËN Connect Nav  
Select "Units" to change the units of distance,  
fuel consumption and temperature.  
Select "Factory settings" to return to the initial  
settings.  
Select the display format of the date.  
summer time (depending on the country of  
sale).  
11  
Adjustment of the time and date is only  
available if "GPS synchronisation" is  
deactivated.  
Colour schemes  
Depending on equipment/Depending on version.  
Resetting the system to "Factory  
settings" activates English by default, as  
well as degrees Fahrenheit, and turns off  
summer time.  
As a safety measure, the procedure for  
changing the colour scheme is only  
possible when the vehicle is stationary.  
Setting the time  
Press Settings to display the primary  
Select "System info" to display the versions of  
the different modules installed in the system.  
page.  
Press Settings to display the primary  
page.  
Select "Colour schemes".  
Press the "OPTIONS" button to go to the  
secondary page.  
Selecting the language  
Select "Set time-date".  
Press Settings to display the primary  
page.  
Select a colour scheme in the list then  
press "OK" to confirm.  
Select "Time".  
Press the "OPTIONS" button to go to the  
secondary page.  
Press this button to adjust the time using  
the virtual keypad.  
Press "OK" to confirm.  
Every time the colour scheme is  
changed, the system restarts, temporarily  
displaying a black screen.  
Select "Languages" to change the  
language.  
Press this button to define the time zone.  
Setting the date  
Select the display format for the time  
(12h/24h).  
Press Settings to display the primary  
page.  
Frequently asked  
questions  
The following information groups together the  
answers to the most frequently asked questions  
concerning the system.  
Activate or deactivate summer time (+1  
hour).  
Activate or deactivate synchronisation  
with GPS (UTC).  
Press the "OPTIONS" button to go to the  
secondary page.  
Select "Set time-date".  
Press "OK" to confirm.  
Select "Date".  
Press this button to define the date.  
Navigation  
I cannot enter the navigation address.  
The system does not automatically  
manage the change between winter and  
Press "OK" to confirm.  
The address is not recognised.  
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The route settings do not take account of TMC  
messages.  
► Configure the "Traffic info " function in  
the route settings list (Without, Manual or  
Automatic).  
► Wait until the system has started up  
completely so that there is GPS coverage by at  
least 4 satellites.  
Depending on the geographical environment  
(tunnel, etc.) or the weather, the conditions of  
reception of the GPS signal may vary.  
This behaviour is normal. The system is  
dependent on the GPS signal reception  
conditions.  
My navigation is no longer connected.  
During start-up and in certain geographical  
areas, the connection may be unavailable.  
► Check that the online services are activated  
(settings, contract).  
► Use the "intuitive method" by pressing  
the "Search…" button at the bottom of the  
"Navigation” page.  
The route calculation is not successful.  
The route settings may conflict with the current  
location (for example, if toll roads are excluded  
but the vehicle is on a toll road).  
► Check the route settings in the "Navigation"  
menu.  
I do not receive "Danger zone” alerts.  
You have not subscribed to the online services  
option.  
► If you have subscribed to the option:  
- a few days may elapse before the service is  
activated,  
- services may not be selected in the system  
menu,  
- online services are not active ("TOMTOM  
TRAFFIC" not shown on the map).  
The POIs do not appear.  
The POIs have not been selected.  
► Set the zoom level to 600 ft (200 m) or select  
POIs in the POI list.  
I receive a warning about a "Danger area"  
that is not on my route.  
As well as providing guided navigation, the  
system announces all "Danger areas" positioned  
in a cone located in front of the vehicle. It may  
provide an alert for "Danger areas" located on  
nearby or parallel roads.  
► Zoom the map to show the exact location  
of the "Danger area". You can select "On the  
route" to stop receiving warnings or decrease the  
warning duration.  
Radio  
Certain traffic jams along the route are not  
indicated in real time.  
The reception quality of the tuned radio  
station gradually deteriorates or the station  
presets are not working (no sound, 87.5 MHz  
is displayed, etc.).  
On starting, a few minutes may elapse before  
the system begins to receive traffic information.  
► Wait until traffic information is being received  
correctly (traffic information icons shown on the  
map).  
The vehicle is too far from the selected station’s  
transmitter, or no transmitter is present in the  
geographical area.  
The "Danger zone" audible warning feature is  
not working.  
The audible warning is not active or the volume  
is too low.  
► Activate the audible warning in the  
"Navigation" menu and check the voice volume  
in the sound settings.  
The system does not suggest a detour  
around an incident on the route.  
In certain countries, only major routes  
(motorways, etc.) are listed for the traffic  
information.  
This is perfectly normal. The system is  
dependent on the traffic information available.  
The altitude is not displayed.  
On starting, GPS initialisation may take up to  
3 minutes to receive more than 4 satellites  
correctly.  
► Activate the "RDS" function by means of the  
short-cut menu to enable the system to check  
whether there is a more powerful transmitter in  
the geographical area.  
The aerial is missing or has been damaged  
(for example while entering a car wash or  
underground car park).  
► Have the aerial checked by a dealer.  
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The environment (hills, buildings, tunnels,  
basement car parks, etc.) is blocking reception,  
including in RDS mode.  
This is a perfectly normal phenomenon, and is  
not indicative of an audio system malfunction.  
I cannot find some radio stations in the list of  
stations received.  
The name of the radio station changes.  
The station is no longer received or its name has  
changed in the list.  
Some radio stations send other information  
in place of their name (the title of the song for  
example).  
► Check that the CD is inserted in the player  
the right way up.  
The audio system is unable to process certain  
types of character.  
► Use standard characters to name tracks and  
folders.  
Playback of files in audio streaming mode  
does not start.  
The connected device does not automatically  
start playback.  
► Start playback from the device.  
The names of tracks and playing times  
are not displayed on the screen in audio  
streaming mode.  
The Bluetooth profile does not allow the transfer  
of this information.  
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► Check the condition of the CD: the CD cannot  
be played if it is too badly damaged.  
The CD has been burned in a format that is not  
compatible with the player (udf, etc.).  
► Check the content if it is a burned CD:  
consult the advice in the "AUDIO" section.  
► The audio system CD player does not play  
DVDs.  
The CD is protected by an anti-pirating system  
not recognised by the audio system.  
► Due to poor quality, certain burned CDs will  
not be played by the audio system.  
There is a long waiting period following the  
insertion of a CD or connection of a USB  
memory stick.  
The system reads a variety of data (folder, title,  
artist, etc.). This can take from a few seconds to  
a few minutes.  
This is perfectly normal.  
The CD audio quality is poor.  
The CD is scratched or of poor quality.  
► Insert good quality CDs and store them in  
suitable conditions.  
The system interprets these details as the station  
name.  
► Press the "Update list" button in the "Radio  
stations” secondary menu.  
Telephone  
I cannot connect my Bluetooth telephone.  
The telephone's Bluetooth function may be  
switched off or the telephone may not be visible.  
► Check that the telephone has Bluetooth  
switched on.  
Media  
Playback of my USB memory stick starts only  
after a very long wait (around 2 to 3 minutes).  
Some files supplied with the memory stick may  
greatly slow down access to reading the memory  
stick (multiplication by 10 of the cataloguing  
time).  
► Check in the telephone settings that it is  
"visible to all".  
► Deactivate then reactivate the telphone’s  
Bluetooth function.  
The audio settings (bass, treble, ambience) are  
unsuitable.  
► Return bass and treble settings to 0, without  
selecting an ambience.  
Some characters in the information about  
the media currently being played are not  
displayed correctly.  
► Delete the files supplied with the memory  
stick and limit the number of sub-folders in the  
file structure on the memory stick.  
The CD is systematically ejected or is not  
played.  
The CD is upside down, cannot be read, does  
not contain audio files or contains audio files of a  
format not recognised by the audio system.  
The Bluetooth telephone is not compatible with  
the system.  
You can check that your telephone is  
compatible on the Brand's website (services).  
The volume of the telephone connected in  
Bluetooth mode is inaudible.  
The volume depends on both the system and the  
telephone.  
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CITROËN Connect Nav  
► Increase the volume of the audio system, to  
maximum if required, and increase the volume of  
the telephone if necessary.  
Ambient noise affects the quality of the  
telephone call.  
► Reduce the ambient noise level (close  
windows, reduce ventilation, slow down, etc.).  
Some contacts are duplicated in the list.  
The options for synchronising contacts are:  
synchronise the contacts on the SIM card, the  
contacts on the telephone, or both. When both  
synchronisations are selected, some contacts  
may be duplicated.  
► Select "Display SIM card contacts" or  
"Display telephone contacts".  
The contacts are not listed in alphabetical  
order.  
Some telephones offer display options.  
Depending on the settings chosen, contacts can  
be transferred in a specific order.  
► Modify the telephone directory display  
settings.  
The system does not receive SMS.  
SMS text messages cannot be sent to the  
system in Bluetooth mode.  
► Modify the treble and bass or ambience  
settings to obtain the desired musical ambience.  
When the balance settings are changed, the  
distribution is deselected.  
When the distribution setting is changed, the  
balance settings are deselected.  
Selecting a distribution setting imposes the  
balance settings, and vice versa.  
► Modify the balance setting or the distribution  
setting to obtain the desired sound quality.  
There is a difference in sound quality  
between audio sources.  
To allow for optimal listening quality, the sound  
settings can be tailored to different audio  
sources, which can generate audible differences  
when changing source.  
► Check that the sound settings are appropriate  
to the sources listened to. We recommend  
setting the sound functions (Bass:, Treble:,  
Balance) to the middle position, setting the  
musical ambience to "None", setting loudness  
correction to "Active" in USB mode and "Inactive"  
in Radio mode.  
► In all cases, after applying sound settings,  
adjust the volume level on the portable device (to  
a high level) first. Then adjust the volume level  
on the audio system.  
When the engine is off, the system switches  
off after several minutes of use.  
The switch-off is normal: the system  
automatically goes into energy economy mode  
and switches off to maintain an adequate charge  
in the battery.  
► Start the vehicle’s engine to increase the  
charge of the battery.  
The date and time cannot be set.  
Setting of the date and time is only available  
if the synchronisation with the satellites is  
deactivated.  
► Settings menu / Options / Time-Date setting.  
Select the "Time" tab and deactivate the "GPS  
synchronisation" (UTC).  
Settings  
When the treble and bass settings are  
changed, the ambience is deselected.  
When the ambience is changed, the treble  
and bass settings are reset.  
When the engine is switched off, the system's  
operating time depends on the state of charge of  
the battery.  
Selecting an ambience imposes the treble and  
bass settings, and vice versa.  
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