CITROËN Connect Nav
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
► Check that the CD is inserted in the player
the right way up.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and
folders.
Playback of files in audio streaming mode
does not start.
The connected device does not automatically
start playback.
► Start playback from the device.
The names of tracks and playing times
are not displayed on the screen in audio
streaming mode.
The Bluetooth profile does not allow the transfer
of this information.
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► Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
The CD has been burned in a format that is not
compatible with the player (udf, etc.).
► Check the content if it is a burned CD:
consult the advice in the "AUDIO" section.
► The audio system CD player does not play
DVDs.
The CD is protected by an anti-pirating system
not recognised by the audio system.
► Due to poor quality, certain burned CDs will
not be played by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
The CD audio quality is poor.
The CD is scratched or of poor quality.
► Insert good quality CDs and store them in
suitable conditions.
The system interprets these details as the station
name.
► Press the "Update list" button in the "Radio
stations” secondary menu.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
► Check that the telephone has Bluetooth
switched on.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
► Check in the telephone settings that it is
"visible to all".
► Deactivate then reactivate the telphone’s
Bluetooth function.
The audio settings (bass, treble, ambience) are
unsuitable.
► Return bass and treble settings to 0, without
selecting an ambience.
Some characters in the information about
the media currently being played are not
displayed correctly.
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
The Bluetooth telephone is not compatible with
the system.
► You can check that your telephone is
compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
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