Get Practical information Guide for Citroen C4 Cactus SUV Second Generation (2018-2024)

Practical information

fuels could prevent the engine from operating

correctly. In these temperature conditions, use

winter-type Diesel fuel and keep the fuel tank

more than 50 % full.

At temperatures below -15 °C (+5 °F) to avoid

problems starting, it is best to park the vehicle

under shelter (heated garage).

This warning lamp will come on every time

the ignition is switched on, accompanied by a

message and an audible signal, until a suﬃcient

addition of fuel is made. This audible signal and

message are repeated with increasing frequency

as the fuel level drops and approaches "0".

You must refuel as soon as possible to avoid

running out of fuel.

Compatibility of fuels

Petrol fuels conforming to the EN228 standard

containing up to 5% and 10% ethanol

respectively.

Travelling abroad

For more information on Running out of

fuel (Diesel), refer to the corresponding

section.

Certain fuels could damage your vehicle’s

engine.

Diesel fuels conforming to the EN590, EN16734

and EN16709 standards and containing up to

7%, 10%, 20% and 30% fatty acid methyl ester

respectively. The use of B20 or B30 fuels, even

occasionally, imposes special maintenance

conditions referred to as "Arduous conditions".

In certain countries, the use of a particular

fuel may be required (speciﬁc octane rating,

speciﬁc trade name, etc.) to ensure correct

operation of the engine.

Stop & Start

Never refuel with the engine in STOP

mode; you must switch oﬀ the ignition.

For all additional information, consult a dealer.

Refuelling

Paraﬃnic Diesel fuel conforming to the EN15940

standard.

Refuelling

Fuel tank capacity (depending on version):

approximately 47 or 50 litres (petrol) or

approximately 45 or 50 litres (Diesel).

Reserve level: approximately 5 litres.

Additions of fuel must be of at least 5 litres, in

order to be registered by the fuel gauge.

Opening the ﬁller cap may create a noise caused

by an inrush of air. This vacuum is entirely

normal, resulting from the sealing of the fuel

system.

The use of any other type of (bio) fuel

(vegetable or animal oils, pure or diluted,

domestic fuel, etc.) is strictly prohibited (risk

of damage to the engine and fuel system).

Low fuel level

To refuel in complete safety:

► You must switch oﬀ the engine.

The only fuel additives authorised for use

are those that meet the B715001 (petrol)

or B715000 (Diesel) standards.

When the low fuel level is reached, this

warning lamp in the instrument panel

comes on, accompanied by an audible warning,

a message and the last bar of the fuel gauge

ﬂashes in red.

Diesel at low temperature

At temperatures below 0 °C (+32 °F), the

formation of paraﬃns in summer-type Diesel

When it ﬁrst comes on, about 5 litres of fuel

remain in the tank.

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Practical information

► Remove the ﬁller cap and hang it on its

carrier (on the ﬁller ﬂap).

► Introduce the ﬁller nozzle and push it in as

far as possible before starting to refuel (risk of

blowback).

Misfuel prevention (Diesel)

7

(Depending on country of sale.)

This mechanical device prevents ﬁlling the tank

of a Diesel vehicle with petrol.

Located in the ﬁller neck, the misfuel prevention

device is visible when the ﬁller cap is removed.

► Fill the tank.

Do not continue past the third cut-oﬀ of the

nozzle, as this may cause malfunctions.

► Reﬁt the ﬁller cap.

► Turn the key to the right then remove it from

the ﬁller cap, or turn the ﬁller cap manually to the

right (depending on version).

Operation

When a petrol ﬁller nozzle is inserted into the

fuel ﬁller neck of a Diesel vehicle, it comes into

contact with the ﬂap. The system remains closed

and prevents ﬁlling.

Do not persist but introduce a Diesel type

ﬁller nozzle.

► Push the ﬁller ﬂap to close it.

If you have put in the wrong fuel for the

vehicle, you must have the fuel tank

drained and ﬁlled with the correct fuel before

starting the engine.

It remains possible to use a fuel jerrycan

to ﬁll the tank.

► With the vehicle unlocked, press the rear-

central part of the ﬁller ﬂap to open it.

► Take care to select the pump that delivers the

correct fuel type for the vehicle's engine (see a

reminder label on the inside of the ﬁller ﬂap).

► Insert the key in the ﬁller cap then turn it to

the left, or turn the ﬁller cap manually to the left

(depending on version).

Travelling abroad

The vehicle is ﬁtted with a catalytic converter, a

device which helps to reduce the level of harmful

emissions in the exhaust gases.

For petrol engines, you must use unleaded

fuel.

As Diesel fuel pump nozzles may be

diﬀerent in other countries, the presence

of the misfuel prevention device may make

refuelling impossible.

Before travelling abroad, it is advisable to

check with a CITROËN dealer if the vehicle is

suitable for the distribution equipment of the

countries visited.

The ﬁller neck is narrower, admitting unleaded

petrol nozzles only.

Fuel cut-oﬀ

Your vehicle is equipped with a safety device

which cuts oﬀ the fuel supply in the event of a

collision.

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Practical information

► Move oﬀ gently and drive for a few moments,

without exceeding 31 mph (50 km/h).

► Stop your vehicle and check that the snow

chains are correctly tightened.

Fitting / Removing

Snow chains

In wintry conditions, snow chains improve

traction as well as the behaviour of the vehicle

when braking.

It is strongly recommended that before

you leave, you practise ﬁtting the snow

chains on a level and dry surface.

The snow chains must be ﬁtted only to

the front wheels. They must never be

ﬁtted to "space-saver" type spare wheels.

Avoid driving with snow chains on roads

that have been cleared of snow to avoid

damaging your vehicle's tyres and the road

surface. If your vehicle is ﬁtted with alloy

wheels, check that no part of the chain or its

ﬁxings is in contact with the wheel rim.

Take account of the legislation speciﬁc to

each country on the use of snow chains

and the maximum authorised speed.

► Present the ﬁrst screen in front of the upper

grille of the bumper.

► Insert the 4 lower mounting tabs and the 4

upper mounting tabs in the bumper until they

click into position.

Use only the chains designed to be ﬁtted to the

type of wheel ﬁtted to your vehicle:

Original tyre size

205/55 R16

Chain types

Very cold climate screens

Removable protective screens which prevent the

accumulation of snow at the radiator cooling fan.

Maximum 9 mm link

► Check that the unit is ﬁrmly held by pressing

around the edges.

205/50 R17

Cannot be ﬁtted with

chains

Before ﬁtting or removing a screen,

ensure that the engine is oﬀ and the

cooling fan has stopped.

For more information on snow chains, contact a

CITROËN dealer or a qualiﬁed workshop.

Installation tips

► If you have to ﬁt the chains during a journey,

stop the vehicle on a ﬂat surface on the side of

the road.

It is recommended that the screens be

ﬁtted and removed by a CITROËN dealer

or a qualiﬁed workshop.

► Apply the parking brake and position any

wheel chocks under the wheels to prevent

movement of your vehicle.

► Fit the chains following the instructions

provided by the manufacturer.

► Present the second screen in front of the

lower grille of the bumper.

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Practical information

► Insert the 4 lower mounting tabs and the 4

upper mounting tabs in the bumper until they

click into position, starting from the outside and

working inwards.

► Check that the unit is ﬁrmly held by pressing

around the edges.

To remove the screen, push it down to unclip

the upper mounting tabs, then pull the screen

towards you.

label as well as in the Technical data section

of this guide.

Complying with the maximum authorised

nose weight (towball) also includes the

use of accessories (bicycle carriers, tow

boxes, etc.).

7

Towing device

Distribution of loads

To remove these screens, perform the same

sequence of operations in reverse order.

► Distribute the load in the trailer so that the

heaviest items are as close as possible to the

axle, and the nose weight approaches the

maximum permitted without exceeding it.

Air density decreases with altitude, thus reducing

engine performance. The maximum load which

can be towed must be reduced by 10% per

1,000 metres of altitude.

Observe the legislation in force in the

country in which you are driving.

Remove the quickly detachable towball

when not towing a trailer.

Load reduction mode

System which manages the use of certain

functions according to the level of charge

remaining in the battery.

When the vehicle is being driven, the load

reduction function temporarily deactivates certain

functions, such as air conditioning, heated rear

screen, etc.

The deactivated functions are reactivated

automatically as soon as conditions permit.

Use towing devices and their genuine

wiring harnesses approved by CITROËN.

It is recommended that the installation be

performed by a CITROËN dealer or a

qualiﬁed workshop.

If not ﬁtted by a CITROËN dealer, it must

still be ﬁtted in accordance with the vehicle

manufacturer's instructions.

► Present the third screen in front of the lower

grille of the bumper.

► Insert the 4 lower mounting tabs in the

bumper.

► Push the upper part of the screen against the

bumper until the 5 upper mounting tabs click into

position in the bumper.

► Check that the unit is ﬁrmly held by pressing

around the edges.

Certain driving or manoeuvring aid functions

are automatically deactivated if an approved

towing system is used.

Energy economy mode

System which manages the duration of use of

certain functions to conserve a suﬃcient level of

charge in the battery.

Observe the maximum authorised

towable weight, indicated on the vehicle's

registration certiﬁcate, the manufacturer's

After the engine has stopped, you can still use

functions such as the audio and telematics

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Practical information

system, windscreen wipers, dipped beam

headlamps, courtesy lamps, etc. for a maximum

combined duration of about forty minutes.

Roof bars

For safety reasons and to avoid

damaging the roof, it is essential to use

the transverse bars approved for your vehicle.

Switching to the mode

A message indicating that the vehicle has

switched to economy mode is displayed on the

touch screen and the active functions are put on

standby.

Observe the ﬁtting instructions and the

conditions of use in the guide supplied

with the roof bars.

If a telephone call is in progress at the

time, it will be maintained for around 10

minutes using your audio system’s hands-free

system.

The roof bar ﬁxings include a lug to be ﬁtted into

the hole at each ﬁxing point.

Version without longitudinal

bars

Version with longitudinal

bars

Exiting the mode

These functions will be automatically restored

the next time the vehicle is used.

In order to restore the use of these functions

immediately, start the engine and let it run:

– for less than ten minutes, to use the

equipment for approximately ﬁve minutes,

– for more than ten minutes, to use the

equipment for up to approximately thirty minutes.

Let the engine run for the duration speciﬁed to

ensure that the battery charge is suﬃcient.

Do not repeatedly and continuously restart the

engine in order to charge the battery.

When ﬁtting roof bars, use only the four ﬁxing

points located in the roof frame. The points are

hidden by the vehicle doors when closed.

You must ﬁt the transverse bars to the

longitudinal bars at the ﬁxing points indicated by

engraved markings on the longitudinal bars.

A ﬂat battery prevents the engine from

starting.

For more information on the 12 V battery,

refer to the corresponding section.

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Practical information

Recommendations

risk of injury resulting from an automatic

change to START mode.

Opening

7

► Distribute the load uniformly, taking

care to avoid overloading one of the sides.

► Arrange the heaviest part of the load as

close as possible to the roof.

► Lash the load down securely and ﬁt a

warning ﬂag if it overhangs the vehicle.

► Drive gently: the vehicle will be more

susceptible to the eﬀects of side winds

(stability may be aﬀected).

The location of the interior bonnet

release lever prevents opening the

bonnet when the left-hand front door is

closed.

► Remove the roof bars once they are no

longer needed.

When the engine is hot, handle the

exterior safety catch and the bonnet stay

with care (risk of burns), using the protected

area.

► Open the left-hand front door.

► Pull the interior release lever, located at the

bottom of the door frame, towards you.

Maximum load, distributed over the roof

bars, for a loading height not exceeding

40 cm: 80 kg.

When the bonnet is open, take care not to

damage the safety catch.

Do not open the bonnet under very windy

conditions.

As this value may change, please verify the

maximum load quoted on the note supplied

with the roof bars.

If the height exceeds 40 cm, adapt the

speed of the vehicle to the proﬁle of the road

to avoid damaging the roof bars and the

mountings on the vehicle.

Be sure to refer to national legislation in order

to comply with the regulations for transporting

objects which are longer than the vehicle.

Cooling of the engine when stopped

The engine cooling fan may start after

the engine has been switched oﬀ.

Take care with objects or clothing that

could be caught in the blades of the fan!

► Lift the exterior safety catch and raise the

bonnet.

Bonnet

Stop & Start

Before doing anything under the bonnet,

you must switch oﬀ the ignition to avoid any

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Practical information

The locations of the following elements may

vary:

The Diesel fuel system operates under

very high pressure.

– Air ﬁlter.

– Engine oil dipstick.

– Engine oil ﬁller cap.

All work on this circuit must be carried out

only by a CITROËN dealer or a qualiﬁed

workshop.

Petrol engine

Checking levels

Check all of the following levels regularly in

accordance with the manufacturer's service

schedule. Top them up if required, unless

otherwise indicated.

► Unclip the stay from its housing and place it

in the support slot to hold the bonnet open.

If a level drops signiﬁcantly, have the

corresponding system checked by a CITROËN

dealer or a qualiﬁed workshop.

Closing

Diesel engine

► Hold the bonnet and pull out the stay from the

support slot.

The ﬂuids must comply with the

manufacturer's requirements and with

the vehicle's engine.

► Clip the stay in its housing.

► Lower the bonnet and release it near the end

of its travel.

► Pull on the bonnet to check that it is locked

correctly.

Take care when working under the

bonnet, as certain areas of the engine

may be extremely hot (risk of burns) and the

cooling fan could start at any time (even with

the ignition oﬀ).

Because of the presence of electrical

equipment under the bonnet, it is strongly

recommended that exposure to water (rain,

washing, etc.) be limited.

1. Screenwash ﬂuid reservoir

2. Engine coolant reservoir

3. Brake ﬂuid reservoir

4. Battery / Fuses

5. Remote earth point (-)

6. Fusebox

7. Air ﬁlter

8. Engine oil ﬁller cap

9. Engine oil dipstick

Used products

Engine compartment

The engine represented is an example given for

illustration purposes only.

Avoid prolonged contact of used oil or

ﬂuids with the skin.

Most of these ﬂuids are harmful to health and

very corrosive.

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Practical information

Do not discard used oil or ﬂuids into

sewers or onto the ground.

Empty used oil into the containers reserved

for this purpose at a CITROËN dealer or a

qualiﬁed workshop.

► Wait a few minutes before checking the level

again using the dipstick.

► Top up the level if necessary.

► After checking the level, carefully screw the

oil ﬁller cap back on and replace the dipstick in

its tube.

7

► Reinsert the dipstick and push fully down,

then pull it out again to visually check the oil

level: the correct level is between marks A (max)

and B (min).

Within 30 minutes of adding oil, the oil

level indication in the instrument panel

when the ignition is switched on is not valid.

Engine oil

The level is checked, with the engine

having been switched oﬀ for at least 30

minutes and on level ground, either using the oil

level indicator in the instrument panel when the

ignition is switched on (for vehicles equipped

with an electric gauge), or using the dipstick.

It is normal to top up the oil level between two

services (or oil changes). It is recommended

that you check the level, and top up if necessary,

every 3,000 miles (5,000 km).

Do not start the engine if the level is:

– above mark A: contact a CITROËN dealer or a

qualiﬁed workshop.

– below mark B: top up the engine oil

immediately.

Brake ﬂuid

The level of this ﬂuid should be close to

the "MAX" mark. If not, check the brake

pad wear.

To know how often the brake ﬂuid should be

replaced, refer to the manufacturer's servicing

schedule.

Oil grade

Before topping up or changing the engine

oil, check that the oil is suitable for the engine

and complies with the recommendations in

the service schedule supplied with the vehicle

(or available from your CITROËN dealer and

qualiﬁed workshops).

In order to maintain the reliability of the

engine and emissions control system,

never use additives in the engine oil.

Clean the cap before removing it to reﬁll.

Use only DOT4 brake ﬂuid from a sealed

container.

Use of non-recommended oil may invalidate

the contractual warranty in the event of

engine failure.

Checking using the dipstick

Engine coolant

For the location of the dipstick, please refer

to the illustration of the corresponding engine

compartment.

► Grasp the dipstick by its coloured grip and

pull it out completely.

It is normal to top up this ﬂuid between

two services.

The check and top-up must only be done with

the engine cold.

A low level presents a risk of serious damage to

the engine.

The level of this ﬂuid should be close to the

"MAX" mark but should never exceed it.

Topping up the engine oil level

For the location of the engine oil ﬁller cap, please

refer to the corresponding under-bonnet engine

compartment illustration.

► Add oil in small quantities, avoiding any spills

on engine components (risk of ﬁre).

► Wipe the end of the dipstick using a clean,

lint-free cloth.

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Practical information

If the level is close to or below the "MIN” mark, it

is essential to top up.

When the engine is hot, the temperature of this

ﬂuid is regulated by the fan.

As the cooling system is pressurised, wait at

least one hour after switching oﬀ the engine

before carrying out any work.

In order to avoid the risk of scalding if you need

to top up in an emergency, wrap a cloth around

the cap and unscrew the cap by two turns to

allow the pressure to drop.

Only use products recommended by

CITROËN or products of equivalent

quality and speciﬁcation.

In order to optimise the operation of

components as important as those in the

braking system, CITROËN selects and oﬀers

very speciﬁc products.

Diesel fuel additive (Diesel

with particle ﬁlter)

On reaching the minimum level in the

particle ﬁlter additive tank, this warning

lamp comes on ﬁxed, accompanied by an

audible warning and a message warning that the

additive level is too low.

Topping up

This additive must be topped up without delay by

a CITROËN dealer or a qualiﬁed workshop.

12 V battery

The battery does not require any

maintenance.

Once the pressure has dropped, remove the cap

and top up to the required level.

However, check regularly that the terminals

are correctly tightened (versions without quick

release terminals) and that the connections are

clean.

AdBlue (BlueHDi)

An alert is triggered when the reserve level is

reached.

For more information on the AdBlue range

indicators, refer to the corresponding section.

To avoid the vehicle being immobilised in

accordance with regulations, you must top up the

AdBlue tank.

Screenwash ﬂuid

Top up to the required level when

necessary.

For more information on the precautions

to take before any work on the 12 V

battery, refer to the corresponding section.

Fluid speciﬁcation

The ﬂuid must be topped up with a ready-to-use

mixture.

In winter (temperatures below zero), a liquid

containing an agent to prevent freezing must

be used which is appropriate for the prevailing

conditions, in order to protect the elements of the

system (pump, tank, ducts, jets, etc.).

Versions equipped with Stop & Start are

ﬁtted with a 12 V lead-acid battery of

speciﬁc technology and speciﬁcation.

Its replacement should be carried out only by

a CITROËN dealer or a qualiﬁed workshop.

For more information on the Supply of AdBlue,

refer to the corresponding section.

Checks

Unless otherwise indicated, check these

components in accordance with the

manufacturer's service schedule and according

to your engine.

Otherwise, have them checked by a CITROËN

dealer or a qualiﬁed workshop.

Filling with pure water is prohibited under

all circumstances (risk of freezing,

limestone deposits, etc.).

Passenger compartment

ﬁlter

Depending on the environment and the

use of the vehicle (e.g. dusty atmosphere,

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Practical information

city driving), change it twice as often, if

necessary.

Following prolonged operation of the

vehicle at very low speed or at idle, you

may, in exceptional circumstances, notice the

emission of water vapour at the exhaust on

acceleration. This does not aﬀect the

brake discs and pads: braking eﬃciency may

be reduced. Gently dab the brakes to dry and

defrost them.

7

A clogged passenger compartment ﬁlter

can adversely aﬀect air conditioning

system performance and generate

undesirable odours.

Brake disc/drum wear

For any information on checking brake

disc/drum wear, contact a CITROËN

dealer or a qualiﬁed workshop.

behaviour of the vehicle or the environment.

New vehicle

Air ﬁlter

The ﬁrst particle ﬁlter regeneration

operations may be accompanied by a

"burning" smell, which is perfectly normal.

Depending on the environment and the

use of the vehicle (e.g. dusty atmosphere,

city driving), change it twice as often, if

necessary.

Parking brake

If excessive travel or a loss of

eﬀectiveness of this system is noticed, the

parking brake must be checked, even between

two services.

Manual gearbox

The gearbox does not require any

maintenance (no oil change).

Oil ﬁlter

This system must be checked by a CITROËN

dealer or a qualiﬁed workshop.

Change the oil ﬁlter each time the engine

oil is changed.

Automatic gearbox

Wheels and tyres

The pressure must be checked on all

tyres, including the spare wheel, when the

tyres are "cold".

The pressures indicated on the tyre pressure

label are valid for "cold" tyres. If you have driven

for more than 10 minutes or more than 6 miles

(10 kilometres) at over 31 mph (50 km/h), add

0.3 bar (30 kPa) to the values indicated on the

label.

The gearbox does not require any

maintenance (no oil change).

Particle ﬁlter (Diesel)

The start of saturation of the particle ﬁlter

is signalled by the temporary illumination

of this warning lamp, accompanied by a

message warning of the risk of the ﬁlter clogging

up.

Brake pads

Brake wear depends on the style of

driving, particularly in the case of vehicles

used in town, over short distances. It may be

necessary to have the condition of the brakes

checked, even between vehicle services.

Unless there is a leak in the circuit, a drop in the

brake ﬂuid level indicates that the brake pads

are worn.

As soon as the traﬃc conditions permit,

regenerate the ﬁlter by driving at a speed of at

least 37 mph (60 km/h) until the warning lamp

goes oﬀ.

Driving with under-inﬂated tyres

increases fuel consumption. Non-

compliant tyre pressure causes premature

wear on tyres and has an adverse eﬀect on

If the warning lamp stays on, this

indicates a low Diesel additive level.

For more information on Checking levels,

refer to the corresponding section.

After washing the vehicle, moisture, or in

wintry conditions, ice can form on the

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Practical information

the vehicle's road holding - risk of an

accident!

The AdBlue^®is contained in a special

tank holding about 17 litres.

Its capacity allows a driving range of

approximately 5,600 miles (9,000 km), which

may vary considerably depending on your

driving style.

An alert system is triggered once the reserve

level is reached: it is then possible to drive for a

further 1,500 miles (2,400 km) before the tank is

empty and the vehicle blocked.

If the estimated distance travelled by the vehicle

between two services is greater than 12,500

miles (20,000 km), it will be necessary to top up

the AdBlue.

In both cases, a range indicator indicates

the distance that can be travelled before the

vehicle is stopped.

Driving with worn or damaged tyres reduces the

braking and road holding performance of the

vehicle. It is recommended to regularly check the

condition of the tyres (tread and sidewalls) and

wheel rims as well as the presence of the valves.

Using diﬀerent size wheels and tyres from those

speciﬁed can aﬀect the lifetime of tyres, wheel

rotation, ground clearance, the speedometer

reading and have an adverse eﬀect on road

holding.

Freezing of the AdBlue^®

AdBlue^®freezes at temperatures below

around -11°C.

The SCR system includes a heater for the

AdBlue^®tank, allowing you to continue driving

in very cold conditions.

Supply of AdBlue^®

Fitting diﬀerent tyres on the front and rear axles

can cause the ESC to mistime.

It is recommended that the AdBlue^®be topped

up as soon as the ﬁrst alert is issued indicating

that the reserve level has been reached.

For more information on the Warning

and indicator lamps and the associated

alerts, or the Indicators, please refer to the

corresponding sections.

AdBlue^®(BlueHDi)

To respect the environment and ensure

For the correct operation of the SCR

system:

– Use only AdBlue^®ﬂuid that meets the ISO

22241 standard.

– Never transfer AdBlue^®to another container

as it would lose its purity.

– Never dilute AdBlue^®with water.

compliance with the Euro 6 standard, without

adversely aﬀecting the performance or fuel

consumption of its Diesel engines, CITROËN

has taken the decision to equip its vehicles

with a system that associates SCR (Selective

Catalytic Reduction) with a Diesel Particle Filter

(DPF) for the treatment of exhaust gases.

Once the AdBlue^®tank is empty, a

system required by legislation prevents

starting of the engine.

If the SCR system is faulty, the level of

emissions from the vehicle will no longer meet

the Euro 6 standard: the vehicle becomes

polluting.

It is possible to obtain AdBlue^®from a CITROËN

dealer or a qualiﬁed workshop.

SCR System

In the event of a conﬁrmed SCR system

malfunction, it is essential to visit a CITROËN

dealer or a qualiﬁed workshop. After 680

miles (1,100 km), a device is automatically

activated to prevent the engine from starting.

You can also visit a service station

equipped with AdBlue^®pumps specially

designed for passenger vehicles.

Using a liquid called AdBlue^®that contains

urea, a catalytic converter turns up to 85% of

the nitrogen oxides (NOx) into nitrogen and

water, which are harmless to health and the

environment.

Never top up from an AdBlue^®dispenser

reserved for heavy goods vehicles.

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Practical information

Storage recommendations

Procedure

► Switch oﬀ the ignition and remove the key

from the switch to switch oﬀ the engine.

or

► With Keyless Entry and Starting, press the

"START/STOP" button to switch oﬀ the engine.

7

AdBlue^®freezes at about -11°C and deteriorates

above +25°C. Containers should be stored in a

cool area and protected from direct sunlight.

Under these conditions, the ﬂuid can be kept for

at least a year.

Before starting the top-up procedure, ensure that

the vehicle is parked on a ﬂat and level surface.

In wintry conditions, ensure that the temperature

of the vehicle is above -11 °C. Otherwise, the

AdBlue^®may be frozen and therefore cannot

be poured into its tank. Park your vehicle in a

warmer area for a few hours to allow the top-up

to be carried out.

If the ﬂuid has frozen, it can be used once it has

completely thawed out in the ambient air.

Never store AdBlue^®containers in your

vehicle.

Never pour AdBlue^®into the Diesel fuel

tank.

► With the vehicle unlocked and the fuel ﬁller

ﬂap open, turn the blue cap of the AdBlue^®tank

anti-clockwise and remove it.

► With a bottle or container of AdBlue^®: after

checking the expiry date, read the instructions

on the label carefully before pouring the contents

into the vehicle's AdBlue tank.

► With an AdBlue^®pump: introduce the nozzle

and ﬁll the tank until the nozzle automatically

cuts out.

Precautions for use

If any AdBlue^®is splashed, or if there are

any spillages on the bodywork, rinse

immediately with cold water or wipe with a

damp cloth.

If the ﬂuid has crystallised, clean it oﬀ using a

sponge and hot water.

AdBlue^®is a urea-based solution. This ﬂuid is

non-ﬂammable, colourless and odourless (when

kept in a cool place).

In the event of contact with the skin, wash the

aﬀected area with soap and running water. In the

event of contact with the eyes, immediately rinse

the eyes with large amounts of water or with an

eye wash solution for at least 15 minutes. Seek

medical attention if you feel a persistent burning

sensation or irritation.

If swallowed, immediately wash out the mouth

with clean water and then drink plenty of water.

In certain conditions (high temperature, for

example), the risk of release of ammonia cannot

be excluded: do not inhale the ﬂuid. Ammonia

vapours have an irritant eﬀect on mucous

membranes (eyes, nose and throat).

Important: in the event of a top-up after

a breakdown because of a lack of

AdBlue, it is essential to wait around 5

minutes before switching on the ignition,

without opening the driver’s door,

unlocking the vehicle, introducing the key

into the ignition switch, or introducing the

key of the “Keyless Entry and Starting”

system into the passenger compartment.

Switch on the ignition, then wait for 10

seconds before starting the engine.

In order not to overﬁll the AdBlue^®tank:

– Add between 10 and 13 litres using

AdBlue^®containers.

– Stop after the nozzle’s ﬁrst automatic cut-

out, if you are reﬁlling at a service station.

The system only registers AdBlue^®top-ups of

5 litres or more.

If the AdBlue^®tank is completely empty

– which is conﬁrmed by the message

Store AdBlue^®out of the reach of

children, in its original container.

105

Practical information

"Top up AdBlue: Starting impossible" – it is

essential to add at least 5 litres.

to lock the doors and, depending on version,

remove the electronic key.

When using a pressure washer, hold the

lance at least 30 cm from the vehicle

(particularly when cleaning areas containing

chipped paint, sensors or seals).

Promptly clean up any stains containing

chemicals liable to damage the vehicle's paint

(including tree resin, bird droppings, insect

secretions, pollen and tar).

If justiﬁed by the environment, clean the

vehicle more frequently to remove salty

deposits (in coastal areas), soot (in industrial

estates) and mud (in wet or cold areas).

These substances can be highly corrosive.

Contact a CITROËN dealer or a qualiﬁed

workshop if you require advice on removing

stubborn stains requiring special products

(such as tar or insect removers).

Bodywork

High-gloss paint

After reﬁlling

Do not use abrasive products or

solvents, petrol or oil to clean the

bodywork.

Never use an abrasive sponge to clean

stubborn stains. Risk of scratching the

paintwork!

► Reﬁt the blue cap to the tank ﬁller and turn it

clockwise, as far as it will go.

► Close the fuel ﬁller ﬂap.

Do not dispose of AdBlue^®bottles or

containers in the household waste.

Place them in a container reserved for this

purpose or take them back to where you

purchased them.

Do not apply polish in strong sunshine, or to

plastic or rubber parts.

Use a soft sponge and soapy water or a

pH neutral product.

Gently wipe the bodywork with a clean

microﬁbre cloth.

Apply polish with the vehicle clean and dry.

Comply with the instructions for use stated on

the product.

Advice on care and

maintenance

Preferably, have paint touch-ups performed

by a CITROËN dealer or a qualiﬁed

workshop.

General recommendations

Observe the following recommendations to avoid

damaging your vehicle.

Care of the stickers

These styling stickers are treated to give good

resistance to ageing and tearing.

Exterior

Interior

They have been designed to allow you to

customise your vehicle's bodywork.

When washing your vehicle, keep the high-

pressure lance tip at least 30 cm away from the

stickers.

Never use a high-pressure jet wash in

the engine compartment, due to the risk

of damaging electrical components.

Do not wash the vehicle in strong sunshine or

extremely cold conditions.

When washing the vehicle, never use a

water hose or high-pressure washer to

clean the interior.

Liquids carried in cups or other open

containers can spill, presenting a risk of

damage if they come into contact with the

controls in the dashboard and centre console.

Take care!

When washing the vehicle at an

automatic roller-brush car wash, be sure

106

Practical information

For the care of the stickers in the rear

door windows (quarter panels), we

recommend the following:

– Use a wide jet at a temperature of between

25°C and 40°C.

7

– Where possible, direct the jet at right

angles to the stickers.

107

Practical information for Your Citroen C4 Cactus SUV Second Generation (2018-2024)

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