Get Audio and Telematics -> Audio system / Bluetooth (System 2) Guide for Citroen C4 SUV Second Generation (2010-2018)

Audio and Telematics

Audio system / Bluetooth^®

Contents

First steps

354

Steering mounted controls

Menus

355

356

357

359

361

366

373

374

377

Radio

DAB (Digital Audio Broadcasting) radio

Media

Telephone

Audio settings

Screen menu map(s)

Frequently asked questions

As a safety measure, the driver must only carry out operations

The system is coded in such a way that it will only operate in your

vehicle.

which require prolonged attention while the vehicle is stationary.

When the engine is switched off and to prevent discharging of

the battery, the audio system may switch off after a few minutes.

.

353

Audio and Telematics

Confirmation or display of contextual

menu.

First steps

Manual step by step search up /

down for radio frequencies.

Select previous / next MP3 folder.

Select previous / next folder / genre /

artist / playlist in the USB device.

Navigation in a list.

Automatic search up / down for radio

frequencies.

Select previous / next CD, USB,

streaming track.

Navigation in a list.

On / Off.

Display the list of stations received,

CD/MP3 tracks or folders.

Long press: managing the

Abandon the current operation.

Up one level (menu or folder).

classification of MP3/WMA files /

update the list of stations received.

Volume adjustment.

Select screen display between

modes:

Full screen: Audio

(or telephone if call in progress) /

In a window: Audio (or telephone

if call in progress) - Time or Trip

computer.

TA (Traffic Announcement) function

On / Off.

Long press: access to type of

information.

Audio settings:

audio ambiences, treble, bass,

loudness, distribution, left/right

balance, front/rear fader, automatic

volume.

Access to main menu.

Select preset radio station.

Long press: store a station.

Long press: black screen (DARK).

Select source:

Radio, CD, AUX, USB, Streaming.

Accept an incoming call.

Selection of FM / DAB / AM*

wavebands.

* Depending on model.

354

Audio and Telematics

Steering mounted controls

Audio / Bluetooth telephone system

Audio system

Media: change the multimedia

source.

Telephone: start a call.

Call in progress: access to the

telephone menu (End call, Secret

mode, Hands-free mode).

Telephone, press and hold: reject an

incoming call, end a call in progress;

other than call in progress, access to

the telephone menu.

Radio, rotate: automatic search for

previous / next station.

Media, rotate: previous / next track.

Press: confirm a selection.

Media: change the multimedia

source.

Press and hold: mute / restore sound.

Radio: display the list of stations.

Media: display the list of tracks.

Radio, press and hold: update the list

of stations received.

Increase volume.

Decrease volume.

.

355

Audio and Telematics

Menus

Screen C

Screen A

"Multimedia": Media parameters,

Radio parameters.

For a detailed global view of the menus

available, refer to "Screen menu map"

section.

"Telephone": Call, Directory

management, Telephone

management, Hang up.

"Trip computer": Warning log.

"Bluetooth connection":

Connections management, Search

for a device.

"Personalisation-configuration":

Define the vehicle parameters,

Choice of language, Display

configuration, Choice of units, Date

and time adjustment.

356

Audio and Telematics

Radio

Selecting a station

RDS

A long press on LIST builds or

updates the list of stations; audio

reception is cut momentarily.

The exterior environment (hills, buildings,

tunnel, car park, below ground...) may

prevent reception, even in RDS station

tracking mode. This phenomenon is

normal in the propagation of radio waves

and is in no way indicative of a fault with

the audio system.

RDS, if displayed, enables you to continue

listening to the same station by automatic

retuning to alternative frequencies.

However, in certain conditions, coverage

of an RDS station may not be assured

throughout the country as radio stations

do not cover 100 % of the territory. This

explains the loss of reception of the

station during a journey.

Press SOURCE or SRC several

times in succession and select radio.

When the radio is displayed on the

screen, press OK to display the

contextual menu.

Press BAND to select a waveband.

Select "RDS" and confirm to save.

"RDS" is displayed in the screen.

Press LIST to display the list of

stations received in alphabetical

order.

Select the desired radio station and

confirm by pressing OK.

A press changes to the next or

previous letter (e.g. A, B, D, F, G, J,

K, ...).

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357

Audio and Telematics

Receiving TA messages

Receiving INFO messages

Display RADIO TEXT

The TA (Traffic Announcement) function

gives priority to TA alert messages.

To operate, this function needs good

reception of a radio station transmitting

this type of message. When a traffic

report is transmitted, the current

audio source (Radio, CD, USB, ...) is

interrupted automatically to play the

TA message. Normal playback of the

audio source resumes at the end of the

transmission of the message.

The INFO function gives priority to

TA alert messages. To be active, this

function needs good reception of a

radio station that transmits this type

of message. When a message is

transmitted, the current audio source

(Radio, CD, USB, ...) is interrupted

automatically to receive the INFO

message. Normal play resumes at the

end of the message transmission.

Radio text is information transmitted by

the radio station related to the current

programme or song.

Screen C

With the radio displayed on the

screen, press OK to display the

contextual menu.

Press TA INFO to activate or

deactivate the reception of traffic

messages.

Select "RadioText (TXT) display"

and confirm OK to save.

Make a long press on TA INFO to

display the list of categories.

Screen A

Select or deselect categories to

activate or deactivate the reception of

the corresponding messages.

Select "MEDIA" and confirm.

Then select "TEXT INFO" and

press 7 or 8 to select "ON" or

"OFF" and confirm to save the

modifications.

358

Audio and Telematics

DAB (Digital Audio Broadcasting) radio

Display options:

if active but not available, the display will be

struck out.

If the "DAB" station being listened to

is not available on "FM", "DAB FM" is

struck out.

Display the name of the current

station.

Preset stations, buttons 1 to 6.

Short press: select the preset radio

station.

Long press: preset a radio station.

Display the name of the multiplex

service being used.

Represents the signal strength for the

band being listened to.

Display of RadioText (TXT) for the

current radio station.

.

359

Audio and Telematics

Digital radio

Press the "Menu" button.

Digital radio provides a superior audio

When the radio station is displayed in

the screen, press on "OK" to display

the contextual menu.

(Frequency hopping (RDS), DAB / FM

auto tracking, RadioText (TXT) display,

Information on the station, ...)

quality and also additional categories of

traffic announcements (TA INFO).

The different "multiplex services"

offer a choice of radio stations in

alphabetical order.

Select "Multimedia" and confirm.

Select "DAB / FM auto tracking"

and confirm

Change band (FM1, FM2, DAB, ...)

DAB / FM tracking

If "DAB / FM auto tracking" is on, there

will be a difference of a few seconds

in the programme when the system

changes to analogue "FM" radio, with

sometimes a variation in volume.

When the strength of the digital signal

is good again, the system automatically

switches back to "DAB"

Change of station within the same

"multiplex service".

"DAB" does not have 100% coverage of

the country.

When the digital signal is weak,

"DAB / FM auto tracking" allows you to

continue listening to the same station,

by automatically switching to the

corresponding analogue "FM" station

(if it exists).

Start a search for the next "multiplex

service".

Long press: select the desired

categories of announcements from

Transport, News, Entertainment and

Flash special (availability according

to the station).

If the "DAB" station you are listening

to is not available on "FM" ("DAB/FM"

option barred), or if "DAB / FM auto

tracking" is not on, the sound will be cut

when the digital signal is too weak.

360

Audio and Telematics

Media

Audio CD

CD, USB

Playing a CD

Information and advice

Insert 12 cm diameter circular compact discs

only.

Some anti-pirating systems, on original discs

or CDs copied using a personal recorder, may

cause faults which are no reflection on the

quality of the original player.

The audio system will only play files with

extension ".mp3" or ".wma" and a compression

rate that is constant or variable between

32 Kbps and 320 Kbps.

In order to be able to play a recorded CDR or

CDRW, when recording it is preferable to select

standards ISO 9660 level 1.2 or Joliet.

If the disc is recorded in another format, it may

not be played correctly.

It is recommended that the same recording

standard is always used for an individual disc,

with as low a speed as possible (4x maximum)

for optimum sound quality.

It is advisable to restrict file names to

20 characters without using special characters

(e.g. " ? ; ù) to avoid any playing or displaying

problems.

Without pressing the EJECT button, insert a

CD in the player, play begins automatically.

In the particular case of a multi-session CD, the

Joliet standard is recommended.

The playlists accepted are types .m3u and .pls.

The number of files is limited to 5 000 in

500 directories on a maximum of 8 levels.

To play a disc which has already

been inserted, press the SOURCE

or SRC button several times in

succession and select "CD".

Use only USB memory sticks formatted FAT32

(File Allocation Table).

Press one of the buttons to select a

track on the CD.

On a single disc, the CD player can

read up to 255 MP3 files spread

over 8 directory levels. However, it

is recommended that this be kept to

2 levels so as to limit the time taken to

access and play the CD.

Do not connect a hard disk or USB

device other than audio players to the

USB port. This may cause damage to

your installation.

Press LIST to display the list of

tracks on the CD.

Press and hold one of the buttons for

fast forward or backward.

During play, the folder structure is not

observed.

.

361

Audio and Telematics

CD, USB

Playing a compilation

To play a disc or memory stick which

has already been inserted, press

SOURCE or SRC several times in

succession and select "CD" or "USB".

Select a track or a folder.

Insert an MP3 compilation in the CD

player or connect a memory stick to the

USB port, directly or via an extension

lead.

Press one of the buttons to select the

next or previous track.

Up a level in the menu.

Skip a track.

The system creates playlists (temporary

memory) the creation time for which can take

from a few seconds to several minutes.

The playlists are updated every time the

ignition is switched off or a USB memory stick

is connected.

Press one of the buttons to select the

next or previous folder in the order

chosen.

Play starts automatically after a period which

depends on the capacity of the USB memory

stick.

Press and hold one of the buttons for

fast forwards or backwards.

Press LIST to display the menu of

At a first connection, the order suggested is

by folder. When connecting again, the order

previously chosen is retained.

folders in the compilation.

Select a line in the list.

362

Audio and Telematics

USB memory stick - File

sorting

USB players

Make a long press on LIST or press

MENU, select "Multimedia", then

"Media parameters" and finally

"Choice of track listing" to display

the different types of sorting.

If the portable player is not recognised by

the USB port, connect it to the auxiliary Jack

socket.

The Apple^®player must be updated regularly

for the best connection.

Having selected the desired sorting

("By folders", "By artists", "By

genres", "By playlists") press OK.

Then confirm OK to save the

modifications.

The playlists are those defined in the Apple^®

player.

The audio files on a Mass Storage portable

player* can be heard through the vehicle's

speakers by connecting it to the USB port

(cable not supplied).

The Apple^®player must be generation 5 or

later.

-

By folders: all folders containing

audio files recognised on the

peripheral device, in alphabetical

order without following the folder

structure.

Management of the device is via the

audio system controls.

-

By artists: all of the artist names

defined in the ID3 Tags, in

alphabetical order.

-

By genres: all of the genres

defined in the ID3 Tags.

By playlists: if playlists have

been saved.

.

* Check your player's manual.

363

Audio and Telematics

Streaming - Playing audio

files via Bluetooth

Auxiliary socket (AUX)

Press the SOURCE or SRC button

several times in succession and

select "AUX".

Depending on the compatibility of the phone

Streaming allows music files on a telephone to

be heard via the vehicle's speakers.

The telephone must support the appropriate

Bluetooth profiles (Profiles A2DP / AVRCP).

First adjust the volume on your portable device.

Then adjust the volume of the audio

system.

Pair/connect the telephone: see the

"USING THE TELEPHONE" section.

The auxiliary Jack socket permits the

connection of a portable non-mass storage

device or an Apple^®player if not recognised by

the USB port.

Activate the streaming source by

pressing SOURCE or SRC. Control

of playback is via the audio system.

The contextual information can be

displayed in the screen.

The display and management of controls is on

the portable device.

Do not connect a device to the USB

port and to the auxiliary Jack socket at

the same time.

In certain cases, playing of the

audio files must be initiated from the

telephone.

Connect the portable device to the auxiliary

Jack socket using a suitable cable (not

supplied).

The audio quality depends on the quality of the

transmission from the telephone.

364

Audio and Telematics

Play mode

Select "Media parameters" and

confirm.

The play modes available are:

-

Normal: the tracks are played

in order, depending on the

classification of the selected files.

Random: the tracks in an album

or folder are played in a random

order.

Random all: all of the tracks saved

in the media are played in random

order.

Select "Read mode" and confirm.

Repeat: the tracks played are only

those from the current album or

folder.

Select the desired play mode and

confirm OK to save the modifications.

Press OK for access to the

contextual menu.

or

Press MENU.

Select "Multimedia" and confirm.

.

365

Audio and Telematics

Telephone

Pairing a telephone

First connection

The services offered depend on the network,

the SIM card and the compatibility of the

Bluetooth telephone used.

Select "Bluetooth connection" and

confirm.

A virtual keypad is displayed on the

screen: enter a code with at least 4 digits

and conform with OK.

Consult your telephone's manual and your

operator to find out which services are

available to you.

A message is displayed on the screen of the

telephone: enter the same code and confirm.

Select "Search for a device".

As a safety measure and because they

require prolonged attention on the part

of the driver, the operations for pairing

of the Bluetooth mobile telephone with

the Bluetooth hands-free system of

your audio system must be carried out

with the vehicle stationary and the

ignition on.

If pairing fails, try again; the number of attempts is not limited.

Accept the connection to the telephone.

A message appears in the screen to confirm

successful connection.

A window is displayed "Search in progress…".

Pairing can also be initiated from the

telephone by searching for detected

Bluetooth devices.

Visit www.citroen.co.uk for more

information (compatibility, additional

help, ...).

Select the telephone to be connected

from the list. Only one telephone can

be connected at a time.

The directory and the calls list can be

accessed after the synchronisation

period (if the telephone is compatible).

Automatic connection must be

configured in the telephone to allow

the connection each time the vehicle

is started.

Activate the telephone's Bluetooth function

and ensure that it is "visible to all" (refer to the

telephone user guide).

In some cases, the reference number of the

telephone or the Bluetooth address may appear

instead of the name of the telephone.

Press MENU.

366

Audio and Telematics

Streaming - Playing audio

files via Bluetooth

Managing connections

Pair/connect the telephone then play the files:

see the "Pairing" section.

Indicates that a device is connected.

The telephone connection

automatically includes hands free

operation and audio streaming.

The ability of the system to connect

to just one profile depends on the

telephone. Both profiles may connect

by default.

Indicates connection of the audio

steaming profile.

Press MENU.

Indicates connection of the hands-

free profile.

Select "Bluetooth connection" and

Select a telephone and confirm.

confirm.

Select "Connections management"

and confirm. The list of paired

telephones is displayed.

.

367

Audio and Telematics

Making a call - Dialling

Then select and confirm:

To display the "TELEPHONE" menu:

Select numbers one at a time using

-

"Connect telephone" /

"Disconnect telephone":

to connect / disconnect the

telephone or the hands-free

connection only.

-

Make along press on SOURCE or

SRC.

Or, press OK to display the

contextual menu. Select "Call"

and confirm.

the 7 and 8 buttons and confirm.

-

"Connect media player" /

"Disconnect media player":

to connect / disconnect only

streaming.

"Connect telephone +

media player" / "Disconnect

telephone + media player":

to connect / disconnect the

telephone (hands-free and

streaming).

-

Or, press MENU, select

"Telephone" and confirm.

Select "Call" and confirm.

Correction allows numbers to be deleted one

at a time.

Select "Dial" to enter a number and

confirm.

Select OK and confirm to start the

call.

-

"Delete connection": to delete

the pairing.

368

Audio and Telematics

Making a call - Recently

called numbers*

Making a call - From the

directory of contacts

To display the "TELEPHONE" menu:

Select the number and confirm to

start the call.

To display the "TELEPHONE" menu:

-

Make a long press on SRC/TEL.

Or, press the dial to display the

contextual menu. Select "Call"

and confirm.

-

Make a long press on SRC/TEL.

Or, press the dial to display the

contextual menu. Select "Call"

and confirm.

-

Or, press MENU, select

-

Or, press MENU, select

"Telephone" and confirm. Select

"Call" and confirm.

"Telephone" and confirm. Select

"Call" and confirm.

The calls list includes calls sent and

received in the vehicle using the

connected telephone.

Select "Calls list" and confirm.

Select "Directory" and confirm.

It is possible to make a call directly

from the telephone; park the vehicle

first as a safety measure.

* Depending on the compatibility of the

telephone.

.

369

Audio and Telematics

Receiving a call

Managing calls

Select a contact then confirm.

An incoming call is announced by a ring and

a superimposed display in the multifunction

screen.

During a call, press OK to display the

contextual menu.

Home

Business

"YES" to accept the call is selected

by default.

Hang up

Mobile

Press OK to accept the call.

In the contextual menu,

(depending on the information

available in the contact

records of the telephone

connected).

Select "NO" and confirm to reject

the call.

or

select "Hang up" to end the call.

Press one of these buttons to accept

the call.

Select the number and confirm.

A long press on one of these buttons

also ends the call.

A long press on ESC or on TEL,

SOURCE or SRC also rejects an

incoming call.

370

Audio and Telematics

Secret - Mute

Combined mode

Interactive voice response

(so that the caller cannot hear)

(to leave the vehicle without ending the call)

From the contextual menu,

select "DTMF tones" and confirm to

use the digital keypad to navigate in

the interactive voice response menu.

In the contextual menu:

-

select "Telephone mode" to

transfer the call to the telephone.

deselect "Telephone mode" to

transfer the call to the vehicle.

-

In the contextual menu:

-

select "Micro OFF" to switch off

the microphone.

-

deselect "Micro OFF" to switch

the microphone on.

In certain cases, the combined mode has to

activated from the telephone.

Consultation call

If the contact has been cut off, when you

reconnect on returning to the vehicle,

the Bluetooth connection will be restored

automatically (depending on the compatibility of

the telephone).

From the contextual menu,

select "Switch" and conform to

return to a call left on hold.

.

371

Audio and Telematics

Directory

3

2

Random

Calls list

3

2

Random all

Voice mail box

3

2

Repeat

3

Directory management

1

Choice of track listing

2

Consult an entry

2

By folders

3

Delete an entry

2

By artists

3

Delete all entries

2

By genres

3

Telephone management

By playlists

1

3

Telephone status

Radio parameters

2

1

Hang up

1

.

375

Audio and Telematics

BLUETOOTH CONNECTION PERSONALISATION -

CONFIGURATION

Connections management

Define the vehicle

parameters*

Choice of language

1

Search for a device

1

Display configuration

Choice of units

2

Date and time adjustment

Display parameters

Brightness

2

Choice of sounds

1

* Depending on vehicle equipment.

376

Audio and Telematics

Frequently asked questions

The following tables contain answers to the most frequently asked questions.

QUESTION

ANSWER

SOLUTION

Check that the audio settings (Volume, Bass,

There is a difference in

For optimum sound quality, the audio settings (Volume, Bass,

sound quality between the Treble, Ambience, Loudness) can be adapted to the different sound Treble, Ambience, Loudness) are adapted to

different audio sources

(radio, CD...).

sources, which may result in audible differences when changing

source (radio, CD...).

the sources listened to. It is advisable to set

the AUDIO functions (Bass, Treble, Front-Rear

Fader, Left-Right Balance) to the middle position,

select the musical ambience "None" and set the

loudness correction to the "Active" position in CD

mode or to the "Inactive" position in radio mode.

If the bass and treble

settings are modified,

the ambience selected is

cancelled.

The selection of an ambience imposes specific bass and treble

settings.

To obtain the desired sound quality, modify the

treble and bass settings or select a pre-defined

ambience setting.

If the ambience setting

is changed, the previous

settings for treble and

bass are cancelled.

If the "Driver" / "All

Choosing a distribution setting imposes a specific balance setting.

Modifying one without the other is not possible.

Modify the balance setting or the distribution

setting to obtain the desired sound quality.

passengers" distribution

is modified, the balance

settings are cancelled.

When changing the

balance setting, the

"Driver" / "All passengers"

distribution is cancelled.

.

377

Audio and Telematics

QUESTION

ANSWER

SOLUTION

The quality of reception of The vehicle is too far from the transmitter used by the station

Activate the RDS function to enable the system

to check whether there is a more powerful

transmitter in the geographical area.

the radio station listened

to gradually deteriorates

or the stored stations do

not function (no sound,

87.5 MHz is displayed...).

listened to or there is no transmitter in the geographical area

through which the vehicle is travelling.

The environment (hills, buildings, tunnels, basement car parks...)

block reception, including in RDS mode.

This phenomenon is normal and does not

indicate a failure of the audio equipment.

The aerial is absent or has been damaged (for example when going Have the aerial checked by a CITROËN dealer.

through an automatic car wash or in an underground car park).

Sound cut-outs of 1 to

2 seconds in radio mode.

During this brief sound cut-out, the RDS searches for another

frequency giving better reception of the station.

Deactivate the RDS function if the phenomenon

is too frequent and always on the same route.

The traffic announcement

(TA) is displayed. I do

not receive any traffic

information.

The radio station does not broadcast traffic information.

Tune to a radio station which broadcasts traffic

information.

The stored stations are not An incorrect waveband is selected.

found (no sound, 87.5 MHz

Press the BAND button to return to the waveband

on which the stations are stored.

is displayed...).

378

Audio and Telematics

QUESTION

ANSWER

SOLUTION

The CD is ejected

automatically or is not

played by the player.

The CD is inserted upside down, is unplayable, does not contain

any audio data or contains an audio format which the player cannot

play.

The CD is protected by an anti-pirating protection system which is

not recognised by the audio equipment.

-

Check that the CD is inserted in the player

the right way up.

Check the condition of the CD: the CD

cannot be played if it is too damaged.

Check the content in the case of a recorded

CD: consult the advice in the "Audio" section.

The audio equipment's CD player does not

play DVDs.

Due to their quality level, certain writeable

CDs will not be played by the audio system.

The CD player sound is

poor.

The CD used is scratched or of poor quality.

Insert good quality CDs and store them in

suitable conditions.

The audio settings (bass, treble, ambience) are unsuitable.

Set the treble or bass level to 0, without selecting

an ambience.

I am unable to connect my It is possible that Bluetooth is switched off on the telephone or that

-

Check that your telephone has Bluetooth

switched on.

Check in the telephone's settings that it is

"Visible to all".

Bluetooth telephone.

the telephone has not been made not visible.

The Bluetooth telephone is not compatible with the system.

The battery of the peripheral may not be sufficiently charged.

You can check the compatibility of your

telephone on www.citroen.co.uk (services).

The Bluetooth connection

Recharge the battery of the peripheral device.

is cut.

.

379

Audio and Telematics

QUESTION

ANSWER

SOLUTION

The message "USB

peripheral error"

The USB memory stick is not recognised.

The memory stick may be corrupt.

Reformat the memory stick (FAT32).

or "Peripheral not

recognised" is displayed in

the screen.

A telephone connects

automatically,

Automatic connection overrides manual connection.

Modify the telephone settings to remove

automatic connection.

disconnecting another

telephone.

The Apple^®player is

not recognised when

connecting to the USB

port.

The Apple^®player is of a generation that is not compatible with a

USB connection.

Connect the Apple^®player to the AUX Jack

socket using a suitable cable (not supplied).

The hard disk or device

is not recognised when

connecting to the USB

port.

Some hard disks and devices need a power supply greater than is

provided by the audio system.

Connect the device to the 230 V socket, the 12 V

socket or an external power supply.

Caution: ensure that the device does not

transmit a voltage greater than 5 V (risk of

destruction of the system).

When streaming, the

sound cuts momentarily.

Some models of telephone prioritise connection with the "hands-

free" profile.

Delete the "hands-free" connection profile to

improve streaming.

In "Random all" play, not

In "Random all" play, the system can only take into account up to

all of the tracks are played. 999 tracks.

380

Audio and Telematics

QUESTION

ANSWER

SOLUTION

With the engine off, the

audio system switches off

When the engine is switched off, the audio system operating time

depends on the state of charge of the battery.

Start the vehicle's engine to increase the battery

charge.

after a few minutes of use. The switch-off is normal: energy economy mode is activated

automatically to preserve the state of charge of the vehicle's

battery. (See the "Energy Economy Mode" section).

The message "the audio

system is overheated"

appears on the display.

In order to protect the installation if the surrounding temperature

is too high, the audio system switches to an automatic thermal

protection mode leading to a reduction of the volume or stopping of

the playing of the CD.

Switch the audio system off for a few minutes to

allow the system to cool.

.

381

Audio and Telematics -> Audio system / Bluetooth (System 2) for Your Citroen C4 SUV Second Generation (2010-2018)

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