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Practical information for Your Citroen C4 SUV Second Generation (2010-2018)

Practical information  
TOTAL & CITROËN  
Partners in performance and  
protecting the environment  
Innovation in the search for  
performance  
For over 40 year, the TOTAL Research and  
Development departments have developed  
lubricants for CITROËN, to match the latest  
technical innovations on CITROËN vehicles, both for  
competition and for everyday motoring.  
For you, this is an assurance that you will obtain the  
best performance from your engine.  
Optimum protection for  
your engine  
By having your CITROËN vehicle  
serviced with TOTAL lubricants, you are  
contributing towards improving the life  
and performance of your engine, while  
also protecting the environment.  
208  
Practical information  
Fuel  
Capacity of the tank: approximately 60 litres.  
Low fuel level  
Refuelling  
Additions of fuel must be of at least 5 litres to  
When the low fuel level in the  
tank is reached, this warning lamp  
comes on in the instrument panel,  
accompanied by an audible warning  
and the display of an alert message.  
When it first comes on, around  
be registered by the fuel gauge.  
Opening the filler cap may result in an inrush of  
air. This vacuum is entirely normal and results  
from the sealing of the fuel system.  
6 litres of fuel remain in the tank.  
Until sufficient fuel has been added, every time  
the ignition is switched on, this warning lamp  
appears, accompanied by an audible signal  
and an alert message. When driving, this  
audible signal and alert message are repeated  
with increasing frequency, as the level drops  
towards 0.  
You must refuel as soon as possible to avoid  
running out.  
If you run out of fuel (Diesel), refer to the  
corresponding section.  
F
F
Introduce the nozzle so as to push in the  
metal non-return flap B.  
Make sure that the nozzle is pushed in as  
far as possible before starting to refuel (risk  
of blowback).  
F
F
Maintain this position while refuelling.  
Push the fuel flap to close it.  
7
F
F
Press control A until the automatic opening  
of the fuel flap is heard.  
This control remains active for a few  
minutes after switching off the ignition. If  
necessary, switch the ignition on again to  
reactivate it.  
With Stop & Start, never refuel with the  
system in STOP mode; you must switch  
off the ignition with the key, or the  
START/STOP button if your vehicle has  
Keyless Entry and Starting.  
If you are filling your tank to the top, do not  
persist after the third cut-off; this could  
cause your vehicle to malfunction.  
Take care to select the pump that delivers  
the correct fuel for your vehicle.  
209  
Practical information  
Fuel used for petrol  
engines  
The petrol engines are compatible with  
E10 bio-petrol (containing 10 % ethanol),  
conforming to European standards EN 228  
and EN 15376.  
E85 type fuels (containing up to 85 % ethanol)  
are reserved exclusively for vehicles marketed  
for the use of this type of fuel (BioFlex  
vehicles). The quality of the ethanol must  
comply with European standard EN 15293.  
Fuel used for Diesel  
engines  
The petrol or Diesel engine of your vehicle is  
fitted with a catalytic converter, a device which  
helps to reduce the level of harmful emissions  
in the exhaust gases.  
For petrol engines, the use of unleaded fuel  
is compulsory.  
The Diesel engines are compatible with  
biofuels which conform to current and future  
European standards (Diesel fuel which  
complies with standard EN 590 mixed with  
a biofuel which complies with standard  
EN 14214) available at the pumps (containing  
up to 7 % Fatty Acid Methyl Ester).  
B30 biofuel can be used in certain Diesel  
engines. However, this use, even occasional,  
requires strict application of the special  
servicing conditions. Contact a CITROËN  
dealer or a qualified workshop.  
The filler neck is narrower, admitting unleaded  
petrol nozzles only.  
If you have put in the wrong fuel for  
your vehicle, you must have the tank  
drained and refilled with the correct  
fuel before you start the engine.  
The use of any other type of (bio)fuel  
(vegetable or animal oils, pure or diluted,  
domestic fuel...) is strictly prohibited (risk of  
damage to the engine and fuel system).  
Fuel supply cut-off  
Your vehicle is equipped with a safety device  
which cuts off the fuel supply in the event of a  
collision.  
210  
Practical information  
Misfuel prevention (Diesel)*  
Mechanical device which prevents filling the tank of a Diesel vehicle with petrol. It avoids the risk of  
engine damage that can result from filling with the wrong fuel.  
Located in the filler neck, the misfuel prevention device appears when the filler cap is removed.  
Operation  
When a petrol filler nozzle is introduced into the  
It remains possible to use a fuel can to  
Travelling abroad  
fuel filler neck of your Diesel vehicle, it comes  
fill the tank.  
As Diesel fuel pump nozzles may  
be different in other countries, the  
presence of the misfuel prevention  
device may make refuelling impossible.  
Not all Diesel vehicles are fitted with  
misfuel protection, so before travelling  
abroad, we recommend that you check  
with the CITROËN dealer network,  
whether your vehicle is suitable for the  
fuel pumps in the country in which you  
intend to travel.  
into contact with the flap. The system remains  
In order to ensure a good flow of fuel,  
closed and prevents filling.  
do not place the nozzle of the fuel can  
in direct contact with the flap of the  
misfuel prevention device and pour  
slowly.  
7
Do not persist but introduce a Diesel type  
filler nozzle.  
* Depending on the country of sale.  
211  
Practical information  
Snow chains  
In wintry conditions, snow chains improve traction as well as the behaviour of the vehicle when  
braking.  
Use only the chains designed to be fitted to the  
The snow chains must be fitted only  
to the front wheels. They must never  
be fitted to "space-saver" type spare  
wheels.  
Advice on installation  
type of wheel fitted to your vehicle:  
F
If you have to fit the chains during a  
journey, stop the vehicle on a flat surface  
on the side of the road.  
F
Apply the parking brake and position any  
wheel chocks to prevent movement of your  
vehicle.  
Original  
tyre size  
Maximum link  
size.  
F
F
Fit the chains following the instructions  
provided by the manufacturer.  
Move off gently and drive for a few  
moments, without exceeding 30 mph  
(50 km/h).  
195/65 R15  
205/55 R16  
225/45 R17  
225/40 R18  
9 mm  
F
Stop your vehicle and check that the snow  
chains are correctly tightened.  
cannot be fitted with chains  
It is strongly recommended that before  
you leave, you practise fitting the snow  
chains on a level and dry surface.  
For more information on snow chains, contact a  
CITROËN dealer or a qualified workshop.  
Take account of the legislation in force  
in your country on the use of snow  
chains and the maximum running speed  
authorised.  
Avoid driving with snow chains on roads  
that have been cleared of snow, to  
avoid damaging your vehicle's tyres and  
the road surface. If your vehicle is fitted  
with alloy wheels, check that no part of  
the chain or its fixings is in contact with  
the wheel rim.  
212  
Practical information  
Very cold climate screen* Towing a trailer  
Removable protective screen which prevents  
the accumulation of snow at the radiator  
cooling fan.  
Fitting  
F
Offer up the very cold climate screen to  
the front of the lower section of the front  
bumper.  
F
Press around its edge to engage its fixing  
clips one by one.  
Your vehicle is primarily designed for  
transporting people and luggage, but it may  
also be used for towing a trailer.  
Driving with a trailer places greater  
demands on the towing vehicle and the  
driver must take particular care.  
For more advice on driving when  
towing, refer to the corresponding  
section.  
Removal  
F
Use a screwdriver as a lever to release  
each fixing clip in turn.  
We recommend the use of genuine  
CITROËN towbars and their harnesses  
that have been tested and approved  
from the design stage of your vehicle,  
and that the fitting of the towbar is  
entrusted to a CITROËN dealer or a  
qualified workshop.  
Do not forget to remove the very cold  
climate screen when:  
7
For more information on weights (and  
the towed loads which apply to your  
vehicle) refer to the corresponding  
section.  
-
the ambient temperature exceeds  
10 °C,  
If the towbar is not fitted by a  
-
-
towing,  
CITROËN dealer, it must still be  
fitted in accordance with the vehicle  
manufacturer's instructions.  
driving at speeds above 75 mph  
(120 km/h).  
* Depending on the country of sale.  
213  
Practical information  
Towbar with quickly detachable towball  
Presentation  
This towbar allows the towball to be fitted and  
A. Locked position  
B. Unlocked position  
The locking wheel is in contact with the towball.  
Then green mark is hidden.  
removed quickly and easily without the use  
The locking wheel is not in contact with the  
of tools. Installed behind the rear bumper, the  
towball (gap of about 5 mm).  
towbar is invisible after removing the towball  
The green mark is visible.  
The lock for the locking wheel is facing forward.  
and folding the trailer harness socket carrier.  
The lock for the locking wheel is facing  
1. Carrier  
rearward.  
2. Protective blanking plug.  
3. Security ring.  
Observe the legislation in force in the  
country in which you are driving.  
4. Folding trailer harness socket.  
5. Detachable towball.  
6. Locking / unlocking wheel.  
7. Security key lock.  
8. Locking wheel protector.  
9. Ball protector.  
For information on the maximum trailer  
weight and the recommended nose  
weight, refer to the "Technical data"  
section.  
For information on safely towing a  
trailer, refer to the "Towing a trailer"  
section.  
10. Storage bag.  
214  
Practical information  
Before each use  
Check that the towball is correctly fitted by verifying the following points:  
-
-
the towball is correctly locked in place (position A),  
the security key lock is on and the key removed; the locking wheel can no longer be  
operated,  
-
the towball must no longer move at all in its carrier; try to shake it by hand.  
During use  
Never unlock the device when a trailer or load carrier is fitted to the towball.  
Never exceed the maximum authorised weight for the vehicle plus trailer (Gross Train  
Weight - GTW).  
Before driving, check the adjustment of the headlamp beam height.  
For more information on adjusting the headlamps, refer to the corresponding section.  
7
After use  
For journeys made without a trailer or load carrier, the trailer harness socket must be folded  
away, the towball removed and the blanking plug inserted in the carrier. This measure  
applies particularly if the towball could hinder visibility of the number plate or lighting.  
215  
Practical information  
Fitting the towball  
Remove the protective plug from the carrier  
and check the condition of the fixing system.  
If necessary, clean the carrier with a brush or  
clean cloth.  
Take the towball from the storage bag.  
Remove the protective cover from the ball and  
the protective cap from the locking wheel.  
Stow the plug, cover and cap in the  
storage bag.  
Take the towball in both hands; insert the end  
of the towball into the carrier by lifting it, then,  
to ensure that it has correctly locked in place,  
pull firmly down on the ball end of the towball.  
The locking wheel automatically turns a quarter  
of a turn anti-clockwise, making a perceptible  
click; take care to keep your hands clear.  
Check that the towball has correctly locked in  
place (position A).  
Turn the key clockwise to lock the towball fixing  
mechanism.  
Always remove the key and keep it in a safe  
place.  
If the key cannot be turned or removed,  
this means that the towball is not fitted  
correctly; start the procedure again.  
If one of the locking conditions is not  
met, start the procedure again.  
In all cases, if the marking remains  
red, do not use the towbar and contact  
a CITROËN dealer or a qualified  
workshop.  
Check that the towball is unlocked (position B).  
If not, insert the key in the lock and turn the key  
anti-clockwise to unlock the mechanism.  
216  
Practical information  
Removing the towball  
Attach the trailer to the towball.  
Attach the cable on the trailer to the security  
ring located on the carrier.  
Lower the trailer harness socket carrier by  
pulling down on the ring visible below the  
bumper.  
Remove the protective cover from the socket  
and connect the trailer wiring harness.  
Disconnect the trailer harness from the socket  
on the carrier.  
Detach the cable on the trailer from the security  
ring on the carrier.  
Unhook the trailer from the towball.  
Return the trailer harness connector carrier to  
the folded position.  
Insert the key into the lock.  
Turn the key anti-clockwise to unlock the  
towball fixing mechanism.  
7
217  
Practical information  
Maintenance  
Correct operation is only possible if the towball  
and its carrier remain clean.  
Before cleaning the vehicle with a high pressure  
jet wash, the towbar harness socket carrier must  
be folded away, the towball removed and the  
blanking plug inserted in the carrier.  
For any work on the towbar, got to a CITROËN  
dealer or a qualified workshop.  
Grasp the towball firmly with one hand; with  
the other hand, press and turn the locking  
wheel clockwise as far as it will go.  
Extract the towball downward.  
Refit the protective cover for the ball and the  
protective cover for the locking wheel.  
Stow the towball in its bag.  
Refit the protective blanking plug to the carrier.  
Be ready for the weight of the towball  
(around 3.5 kg). Risk of injury!  
218  
Practical information  
Load reduction mode Energy economy mode  
System which manages the use of certain  
functions according to the level of charge  
remaining in the battery.  
When the vehicle is being driven, the load  
reduction function temporarily deactivates  
certain functions, such as the air conditioning,  
the heated rear screen...  
System which manages the period of use of certain functions to conserve a sufficient level of  
charge in the battery.  
After the engine has stopped, you can still use functions such as the audio equipment, windscreen  
wipers, dipped beam headlamps, courtesy lamps, etc. for a maximum combined period of  
thirty minutes.  
This period may be greatly reduced if  
the battery is not fully charged.  
The deactivated functions are reactivated  
automatically as soon as conditions permit.  
Switching to economy mode Exiting economy mode  
Once this period has elapsed, a message  
appears in the screen indicating that the  
vehicle has switched to economy mode and the  
active functions are put on standby.  
These functions are reactivated automatically  
the next time the vehicle is driven.  
F
In order to resume the use of these  
functions immediately, start the engine and  
let it run for a few minutes.  
The time available to you will then be double  
the period for which the engine is left running.  
However, this period will always be between  
five and thirty minutes.  
If the telephone is being used at the  
same time with the touch screen tablet,  
it will be interrupted after 10 minutes.  
7
A flat battery prevents the engine from  
starting.  
For more information on the 12 V  
battery, refer to the corresponding  
section.  
219  
Practical information  
Audio pre-equipment  
Your vehicle is equipped with certain factory-  
fitted audio equipment:  
Fitting an audio unit  
Connectors  
-
-
-
-
a dual-function aerial at the rear of the roof,  
a coaxial aerial cable,  
basic interference suppression,  
cabling for speakers in the front doors and  
tweeters in the dashboard,  
8-way connector (A)  
A1: -  
A2: -  
A3: -  
A4: -  
A5: -  
-
-
cabling for speakers in the rear doors,  
two 8-way connectors.  
A6: (+) Ignition positive (in this case, the audio  
equipment only operates when the ignition is on)  
A7: (+) Permanent  
A8: Earth  
The audio unit is fitted in place of one of the  
storage boxes located above the heating and  
air conditioning control panel.  
Before installing a radio unit or  
speakers in your vehicle, contact  
a CITROËN dealer or a qualified  
workshop to obtain a suitable wiring  
harness.  
8-way connector (B)  
B1: (+) Rear right speaker  
B2: (-) Rear right speaker  
F
Unclip the storage box on each side using  
a screwdriver and pull out.  
B3: (+) Front right speaker and tweeter  
B4: (-) Front right speaker and tweeter  
B5: (+) Front left speaker and tweeter  
B6: (-) Front left speaker and tweeter  
B7: (+) Rear left speaker  
You will then have access to an aerial  
coaxial cable and two 8-way connectors.  
Then refer to the instructions provided with  
your audio unit.  
B8: (-) Rear left speaker  
Fitting speakers  
It is possible to fit:  
-
-
-
165 mm diameter speakers in the front  
doors,  
130 mm diameter speakers in the rear  
doors,  
22.5 mm diameter tweeters in the top of the  
dashboard.  
Never use a separate wire to connect  
the (+) of your audio equipment (risk of  
discharging of the battery).  
220  
Practical information  
Changing a wiper blade  
Before removing a front  
Fitting  
wiper blade  
F
Put the corresponding new wiper blade in  
place and clip it.  
F
Within one minute after switching off  
the ignition, operate the wiper stalk to  
position the wiper blades vertically on the  
windscreen.  
F
Fold down the wiper arm carefully.  
Removing  
After fitting a front wiper  
blade  
F
Raise the corresponding wiper arm.  
F
Unclip the wiper blade and remove it.  
F
Switch on the ignition.  
F
Operate the wiper stalk again to park the  
wiper blades.  
7
221  
Practical information  
Fitting roof bars  
For safety reasons and to avoid damaging the roof, it is essential to use the transverse bars  
approved for your vehicle.  
Maximum load distributed over the roof  
bars, for a load height not exceeding  
40 cm (except bicycle carriers):  
-
for roof bars with pads  
at 90 mm: 50 kg,  
-
for roof bars with pads  
at 150 mm: 80 kg.  
For more information, contact a  
CITROËN dealer or a qualified  
workshop.  
If the height exceeds 40 cm, adapt the  
speed of the vehicle to the profile of the  
road to avoid damaging the roof bars  
and the fixings on the vehicle.  
Be sure to refer to local legislation in  
order to comply with the regulations for  
transporting objects which are longer  
than the vehicle.  
When fitting roof bars, use only the four fixing  
points located in the roof frame. The points are  
masked by the vehicle doors when closed.  
The roof bar fixings include a stud to be fitted to  
the hole at each fixing point.  
Observe the fitting instructions and the  
conditions of use in the guide supplied with the  
bars.  
222  
Practical information  
Bonnet  
Opening  
Before doing anything under the  
Do not open the bonnet in high winds.  
When the engine is hot, handle the  
exterior safety catch and the bonnet  
stay with care (risk of burns).  
bonnet, switch off the Stop & Start  
system to avoid any risk of injury  
resulting from an automatic change to  
START mode.  
The cooling fan may start after switching  
off the engine: take care with articles and  
clothing that might be caught by the fan  
blades.  
Because of the presence of electrical  
equipment under the bonnet, it is  
recommended that exposure to water  
(rain, washing, ...) be limited.  
F
Push the exterior safety catch B to the left  
and raise the bonnet.  
Closing  
F
F
Take the stay out of the support notch.  
Clip the stay in its housing on the back of  
the bonnet.  
7
F
F
Lower the bonnet and release it at the end  
of its travel.  
Pull on the bonnet to check that it is  
secured correctly.  
F
F
Open the front left door.  
Pull the interior bonnet release lever A,  
located at the bottom of the door aperture.  
The location of the interior bonnet  
release lever prevents opening of  
the bonnet while the front left door is  
closed.  
F
F
Unclip the stay C from its housing on the  
back of the bonnet.  
Fix the stay in the notch to hold the bonnet  
open.  
223  
Practical information  
Petrol engines  
1. Power steering reservoir.  
2. Screenwash and headlamp wash reservoir.  
3. Coolant header tank.  
4. Brake fluid reservoir.  
5. Battery / Fuses.  
6. Fusebox.  
7. Air filter.  
8. Engine oil dipstick.  
9. Engine oil filler cap.  
224  
Practical information  
Diesel engines  
1. Power steering reservoir.  
2. Screenwash and headlamp wash  
reservoir.  
3. Coolant header tank.  
4. Brake fluid reservoir.  
5. Battery / Fuses.  
6. Fusebox.  
7. Air filter.  
8. Engine oil dipstick.  
9. Engine oil filler cap.  
10. Priming pump*.  
The Diesel fuel system operates under high  
pressure:  
7
-
Never carry out any work on this system  
yourself.  
-
HDi engines make use of advanced  
technology.  
All maintenance and repairs require specially trained  
staff, which only a CITROËN dealer can provide.  
* According to engine.  
225  
Practical information  
Checking levels  
Check all of these levels regularly, in line with the manufacturer's service schedule. Top them up if necessary, unless otherwise indicated.  
If a level drops significantly, have the corresponding system checked by a CITROËN dealer or a qualified workshop.  
Checking using  
the dipstick  
Take care when working under the  
bonnet, as certain areas of the engine  
may be extremely hot (risk of burns) and  
the cooling fan could start at any time  
(even with the ignition off).  
If you find that the level is above the A mark or  
below the B mark, do not start the engine.  
F
Locate the dipstick in the engine  
compartment of your vehicle.  
-
If the level is above the MAX mark (risk  
of damage to the engine), contact a  
CITROËN dealer or a qualified workshop.  
If the level is below the MIN mark, you  
must top up the engine oil.  
For more information on the petrol or Diesel  
engine, refer to the corresponding section.  
F
F
F
Take the dipstick by its coloured grip and  
remove it completely.  
Wipe the end of the dipstick using a clean  
non-fluffy cloth.  
Refit the dipstick and push fully down, then  
pull it out again to make the visual check:  
the correct level is between the marks A  
and B.  
-
Engine oil level  
The check is carried out either when  
the ignition is switched on using the  
oil level indicator in the instrument  
panel for vehicles so equipped, or  
using the dipstick.  
Oil grade  
To ensure that the reading is correct,  
your vehicle must be parked on a level  
surface with the engine having been off  
for more than 30 minutes.  
Before topping-up the oil or changing the oil,  
check that the oil is the correct grade for your  
engine and conforms to the manufacturer's  
recommendations.  
A = MAX  
B = MIN  
It is normal to top up the oil level between  
two services (or oil changes). CITROËN  
recommends that you check the level, and top  
up if necessary, every 3 000 miles (5 000 kms).  
226  
Practical information  
Brake fluid level  
The brake fluid level should be close  
to the "MAX" mark. If it is not, check  
the brake pad wear.  
Topping-up the engine oil level  
Engine oil change  
F
Locate the oil filler cap in the engine  
compartment of your vehicle.  
Refer to the manufacturer's service schedule  
for details of the interval for this operation.  
In order to maintain the reliability of the engine  
and emission control system, never use  
additives in the engine oil.  
For more information on the petrol or Diesel  
engine, refer to the corresponding section.  
Changing the fluid  
Refer to the manufacturer's service schedule  
for details of the interval for this operation.  
F
F
F
Unscrew the oil filler cap to reveal the filler  
aperture.  
Add oil in small quantities, avoiding any  
spills on engine components (risk of fire).  
Wait a few minutes before checking the  
level again using the dipstick.  
Fluid specification  
F
F
Add more oil if necessary.  
After checking the level, carefully refit the  
oil filler cap and the dipstick in its tube.  
The brake fluid must conform to the  
manufacturer's recommendations.  
7
Power steering  
fluid level  
After topping-up the oil, the check when  
switching on the ignition with the oil level  
indicator in the instrument panel is not valid  
during the 30 minutes after topping up.  
The power steering fluid level should  
be close to the "MAX" mark. With  
the engine cold, unscrew the cap to  
check the level.  
227  
Practical information  
Coolant level  
Screenwash / headlamp  
wash fluid level  
The coolant level should be close  
to the "MAX" mark but should never  
exceed it.  
To check the level or top up the  
fluid on vehicle fitted with headlamp  
washers, immobilise the vehicle and  
switch of the engine.  
F
F
Top up if necessary.  
Refit the filler cap to the reservoir and  
close the bonnet.  
When the engine is warm, the temperature of  
the coolant is regulated by the fan.  
In addition, as the cooling system is  
pressurised, wait at least one hour after  
switching off the engine before carrying out  
any work.  
To avoid any risk of scalding, unscrew the cap  
by two turns to allow the pressure to drop.  
When the pressure has dropped, remove the  
cap and top up the level.  
Specification of the fluid  
To ensure optimum cleaning and to avoid  
freezing, the fluid should never be topped up or  
replaced by plain water.  
In wintry conditions, the use of a fluid  
with an ethyl alcohol or methanol base is  
recommended.  
Fluid specification  
The coolant must conform to the  
manufacturer's recommendations.  
F
Open the bonnet and secure it with the  
stay.  
F
F
Open the screenwash reservoir filler cap.  
Take and pinch the level gauge to block its  
breather.  
Remove the gauge completely from  
the reservoir to read the level in the  
transparent section.  
The cooling fan may start after  
switching off the engine: take care  
with articles and clothing that might  
be caught by the fan blades.  
F
228  
Practical information  
Additive level (Diesel with  
particle filter)  
Used products  
The additive reservoir low level is indicated by:  
Avoid prolonged contact of used oil or  
fluids with the skin.  
-
fixed illumination of the particle  
filter warning lamp, accompanied  
by an audible signal and a  
Most of these fluids are harmful to  
health or indeed very corrosive.  
message that the particle filter  
additive level is too low.  
Do not discard used oil or fluids into  
sewers or onto the ground.  
Take used oil to a CITROËN dealer or  
a qualified workshop (France) or to an  
authorised waste disposal site.  
Topping up  
The reservoir must be topped up without delay  
by a CITROËN dealer or a qualified workshop.  
7
229  
Practical information  
Checks  
Unless otherwise indicated, check these components in accordance with the manufacturer's service schedule and according to your engine.  
Otherwise, have them checked by a CITROËN dealer or a qualified workshop.  
12 V battery  
Air filter and passenger compartment filter  
Particle filter (Diesel)  
The battery does not require any maintenance.  
Refer to the manufacturer's  
service schedule for details of the  
replacement intervals for these  
The start of saturation of the particle filter is  
indicated by:  
However, check that the terminals are clean  
and correctly tightened, particularly in summer  
and winter.  
-
fixed illumination of the particle  
filter warning lamp, accompanied  
by an audible signal and a  
components.  
When carrying out work on the battery, refer  
to the "12 V battery" section for details of the  
precautions to be taken before disconnecting  
the battery and following its reconnection.  
Depending on the environment (e.g. dusty  
atmosphere) and the use of the vehicle  
(e.g. city driving), replace them twice as often  
if necessary.  
A clogged passenger compartment filter may  
have an adverse effect on the performance  
of the air conditioning system and generate  
undesirable odours.  
message that there is a risk of  
blockage of the particle filter.  
As soon as the traffic conditions permit,  
regenerate the filter by driving at a speed of at  
least 40 mph (60 km/h) until the warning lamp  
goes off.  
If the warning lamp stays on, refer to the  
"Additive level" section.  
On a new vehicle, the first operations of  
regeneration of the particle filter may be  
accompanied by the smell of "burning",  
which is perfectly normal.  
Following prolonged operation of the  
vehicle at very low speed or at idle,  
you may, in exceptional circumstances,  
notice the emission of water vapour at  
the exhaust on acceleration. This does  
not affect the behaviour of the vehicle  
or the environment.  
The presence of this label, in particular with  
the Stop & Start system, indicates the use of  
a specific 12 V lead-acid battery with special  
technology and specification. The involvement  
of a CITROËN dealer or a qualified workshop  
is essential when replacing or disconnecting  
the battery.  
Oil filter  
Replace the oil filter each time the  
engine oil is changed.  
Refer to the manufacturer's  
service schedule for details of  
the replacement interval for this  
component.  
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Practical information  
Manual gearbox  
Brake disc wear  
Electric parking brake  
The gearbox does not require any  
This system does not require any  
routine servicing. However, in  
the event of a problem, have the  
system checked by a CITROËN  
dealer or a qualified workshop.  
maintenance (no oil change).  
Refer to the manufacturer's service  
schedule for the checking interval  
for this component.  
For information on checking brake  
disc wear, contact a CITROËN  
dealer or a qualified workshop.  
For more information on the electric parking  
brake, refer to the corresponding section.  
Automatic gearbox  
Manual parking brake  
The gearbox does not require any  
maintenance (no oil change).  
Refer to the manufacturer's  
service schedule for details of  
the level checking interval for this  
component.  
If a loss of effectiveness of this  
system is noticed, the parking brake  
must be checked, even between  
two services.  
Only use products recommended by  
CITROËN or products of equivalent  
quality and specification.  
In order to optimise the operation of  
units as important as those in the  
braking system, CITROËN selects and  
offers very specific products.  
After washing the vehicle, dampness,  
or in wintry conditions, ice can form  
on the brake discs and pads: braking  
efficiency may be reduced. Make light  
brake applications to dry and defrost  
the brakes.  
Checking this system must be done by a  
CITROËN dealer or a qualified workshop.  
7
Brake pads  
Brake wear depends on the style  
of driving, particularly in the case  
of vehicles used in town, over short  
distances. It may be necessary to  
have the condition of the brakes checked, even  
between vehicle services.  
Unless there is a leak in the circuit, a drop in  
the brake fluid level indicates that the brake  
pads are worn.  
231  
Practical information  
AdBlue® additive and SCR system  
for BlueHDi Diesel engines  
To assure respect for the environment and  
conformity with the new Euro 6 emissions  
standard, without adversely affecting the  
performance or fuel consumption of Diesel  
engines, CITROËN has taken the decision to  
equip its vehicles with an effective system that  
associates SCR (Selective Catalytic Reduction)  
with a particle filter (FAP) for the treatment of  
exhaust gases.  
The AdBlue® additive is held in a special  
Once the AdBlue® tank is empty, a  
system required by regulations prevents  
starting of the engine.  
If the SCR is faulty, the level of  
emissions from your vehicle will no  
longer meet the Euro 6 standard: your  
vehicle becomes polluting.  
In the event of a confirmed fault  
with the SCR system, you must go  
to a CITROËN dealer or a qualified  
workshop as soon as possible: after  
a running distance of 650 miles  
(1 100 km), a system will be triggered  
automatically to prevent engine starting.  
tank located under the boot at the rear of  
the vehicle. It has a capacity of 17 litres: this  
provides a driving range of about 12 500 miles  
(20 000 km), after which an alert is triggered  
warning you when the reserve remaining is  
enough for just 1 500 miles (2 400 km).  
During each scheduled service of your vehicle  
by a CITROËN dealer or a qualified workshop,  
the AdBlue® additive tank is refilled in order to  
allow normal operation of the SCR system.  
Presentation of the SCR system  
Using an additive called AdBlue® containing urea,  
a catalytic converter turns up to 85% of nitrous  
oxides (NOx) into nitrogen and water, which are  
harmless to health and the environment.  
If the estimated mileage between two services  
is greater than 12 500 miles (20 000 km), we  
recommend that you go to a CITROËN dealer  
or a qualified workshop to have the necessary  
top-up carried out.  
Freezing of the AdBlue® additive  
The AdBlue® additive freezes at  
temperatures below around -11°C.  
The SCR system includes a heater  
for the AdBlue® tank, allowing you to  
continue driving in very cold conditions.  
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Practical information  
Topping-up the AdBlue® additive  
Filling the AdBlue® tank is an operation  
included in every routine service on your  
vehicle by a CITROËN dealer or a qualified  
workshop.  
Nevertheless, given the capacity of the tank,  
it may be necessary to top-up the additive  
between services, more particularly if an alert  
(warning lamps and a message) signals the  
requirement.  
You can got to a CITROËN dealer or a qualified  
workshop.  
If you envisage topping-up yourself, please  
read the following warnings carefully.  
Precautions in use  
The AdBlue® additive is an urea-based  
solution. This liquid is non-flammable,  
colourless and odourless (kept in a cool area).  
In the event of contact with the skin, wash  
the affected area with soap and water. In the  
event of contact with the eyes, wash (irrigate)  
the eyes with large amounts of water or with  
an eye wash solution for at least 15 minutes.  
If a burning sensation or irritation persists, get  
medical attention.  
Use only AdBlue® additive that meets  
the ISO 22241 standard.  
Never dilute the additive with water.  
Never pour the additive into the Diesel  
fuel tank.  
If swallowed, immediately wash out the mouth  
with clean water and then drink plenty of water.  
In certain conditions (high ambient  
temperature, for example), the risk of release  
of ammonia cannot be excluded: do not inhale  
the product. Ammonia vapour has en irritant  
effect on mucous membranes (eyes, nose and  
throat).  
The supply in a non-drip bottle simplifies  
toping-up. You can obtain 1.89 litre (half a  
US gallon) bottles from a CITROËN dealer or a  
qualified workshop.  
7
Keep AdBlue® out of the reach of  
children, in its original bottle.  
Never transfer AdBlue® to another  
container: it would lose its purity.  
Never top-up from an AdBlue®  
dispenser reserved for heavy goods  
vehicles.  
233  
Practical information  
Recommendations on storage  
Procedure  
AdBlue® freezes at about -11°C and  
deteriorates above 25°C. It is recommended  
that bottles be stored in a cool area and  
protected from direct sunlight.  
Under these conditions, the additive can be  
kept for at least a year.  
Before topping-up, ensure that the vehicle is  
parked on a flat and level surface.  
In wintry conditions, ensure that the  
temperature of the vehicle is above -11°C.  
Otherwise the AdBlue® may be frozen and  
so cannot be poured into its tank. Park your  
vehicle in a warmer area for a few hours to  
allow the top-up to be carried out.  
If the additive has frozen, it can be used once it  
has completely thawed out.  
F
Switch off the ignition and remove the  
key, or if your vehicle has one, press the  
START/STOP button to switch off the  
engine.  
Never store bottles of AdBlue® in your  
vehicle.  
F
Raise the boot floor for access to the  
AdBlue® tank.  
Secure the boot floor by attaching its cord  
to the hook on the parcel shelf support.  
F
F
Unclip the black plastic blanking plug using  
its tab.  
Insert your fingers into the aperture and  
turn the blue cap a 6th of a turn anti-  
clockwise.  
F
Carefully lift off the cap, without dropping it.  
234  
Practical information  
F
After emptying the bottle, wipe away any  
spillage around the tank filler using a damp  
cloth.  
Important: in the event of a top-up  
after a breakdown because of a lack  
of additive, you must wait around  
5 minutes before switching on the  
ignition, without opening the  
driver's door, locking the vehicle,  
introducing the key into the ignition  
switch, or introducing the key of the  
"Keyless Entry and Starting" system  
into the passenger compartment.  
Switch on the ignition, then, after  
10 seconds, start the engine.  
F
Obtain a bottle of AdBlue®. After first  
checking the use-by date, read carefully  
the instructions on use on the label before  
pouring the contents of the bottle into your  
vehicle's AdBlue® tank.  
If any additive is split or splashed, wash  
immediately with cold water or wipe with  
a damp cloth.  
If the additive has crystallised, clean it  
off using a sponge and hot water.  
F
F
F
Refit the blue cap to the tank and turn it a  
6th of a turn clockwise, to its stop.  
Refit the black plastic blanking plug,  
clipping it in on the flap  
Detach the cord from the parcel shelf  
support and lower the boot floor.  
Important: if your vehicle's AdBlue®  
tank is completely empty - which is  
confirmed by the alert displays and the  
impossibility of starting the engine - you  
must add at least 3.8 litres  
Never dispose of AdBlue® additive  
bottles in the household waste. Place  
them in a special container provided  
this purpose or take them to your dealer.  
7
(so two 1.89 litre bottles).  
235  
Practical information  
Accessories  
A wide range of accessories and genuine parts is available from the CITROËN dealer network.  
These accessories and parts are all suitable for your vehicle and benefit from CITROËN's recommendation and warranty.  
Conversion kits  
"Transport systems":  
"Security and safety":  
You can obtain an "Enterprise" kit to convert a  
trade vehicle to a private car and vice-versa.  
boot carpet, boot liner, boot net, boot spacers,  
transverse roof bars, bicycle carrier, ski carrier,  
roof boxes, towbars, towbar wiring harnesses...  
anti-intrusion alarm, microwave sensor, anti-tilt  
sensor, stolen vehicle tracking system, child  
seats and booster cushions, breathalyser, first  
aid kit, fire extinguisher, warning triangle, high  
visibility vest, dog guard, pet seat belt, wheel  
security bolts, snow chains, non-slip covers,  
front foglamp kit...  
"Comfort":  
"Styling":  
door deflectors, side window blinds, rear  
screen blind, insulated module, coat hanger  
fixed to head restraint, reading lamp, mirror for  
caravan, cruise control, scented air freshener  
and cartridges, parking sensors...  
gear lever knobs, aluminium foot rest, alloy  
wheels, wheel embellishers, chrome mirror  
shells, chrome door aperture finishers, door sill  
finishers, tailgate lower chrome finisher...  
"Protection":  
mats*, seat covers compatible with lateral  
airbags, door sill protectors, mud flaps, door  
protective rubbing strips, bumper protection  
strips, protective covers for pets, vehicle  
cover...  
If a towbar and wiring harness are fitted  
outside the CITROËN dealer network,  
the installation must be done using  
the vehicle's electrical pre-equipment  
and in line with the manufacturer's  
recommendations.  
*
To avoid any risk of jamming the pedals:  
-
ensure that mats are correctly positioned  
and secured,  
-
never fit one mat on top of another.  
236  
Practical information  
"Multimedia":  
Depending on the legislation in force in  
the country, certain safety equipment  
may be compulsory: high visibility  
safety vests, warning triangles,  
breathalyzers, spare bulbs, spare fuses,  
fire extinguisher, first aid kit, mud flaps  
at the rear of the vehicle.  
Installation of radio  
communication  
transmitters  
audio systems, steering mounted audio  
controls, speakers, Hi-Fi module, Bluetooth  
hands-free system, portable satellite navigation  
system, semi-integral support bracket for  
portable navigation system, mapping update  
CD, driving assistant, portable video screen,  
portable video support bracket, 230 V/50 Hz  
socket, 230 V/50 Hz adaptor, iPhone®  
Before installing any after-market radio  
communication transmitter, you can  
contact a CITROËN dealer for the  
specification of transmitters which can  
be fitted (frequency, maximum power,  
aerial position, specific installation  
requirements), in line with the Vehicle  
Electromagnetic Compatibility  
compatible mobile phone charger, mobile  
phone/smartphone bracket, Wi-Fi on board...  
The fitting of electrical equipment or  
accessories which are not recommended  
by CITROËN may result in a failure of  
your vehicle's electronic system and  
excessive electrical consumption.  
Contact a CITROËN dealer  
Directive (2004/104/EC).  
for information on the range of  
recommended equipment and  
accessories.  
7
By going to a CITROËN dealer, you can also  
obtain cleaning and maintenance products  
(interior and exterior) - including ecological  
products in the "TECHNATURE" range -,  
products for topping up (screenwash...), touch-  
up pens and paint aerosols for the exact colour  
of your vehicle, recharges (cartridge for the  
temporary puncture repair kit...), ...  
237