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Practical information -> AdBlue? additive and SCR system for Your Citroen C4 SUV Second Generation (2010-2018)

Practical information  
AdBlue® additive and SCR system  
for BlueHDi Diesel engines  
To assure respect for the environment and  
conformity with the new Euro 6 emissions  
standard, without adversely affecting the  
performance or fuel consumption of Diesel  
engines, CITROËN has taken the decision to  
equip its vehicles with an effective system that  
associates SCR (Selective Catalytic Reduction)  
with a particle filter (FAP) for the treatment of  
exhaust gases.  
The AdBlue® additive is held in a special  
Once the AdBlue® tank is empty, a  
system required by regulations prevents  
starting of the engine.  
If the SCR is faulty, the level of  
emissions from your vehicle will no  
longer meet the Euro 6 standard: your  
vehicle becomes polluting.  
In the event of a confirmed fault  
with the SCR system, you must go  
to a CITROËN dealer or a qualified  
workshop as soon as possible: after  
a running distance of 650 miles  
(1 100 km), a system will be triggered  
automatically to prevent engine starting.  
tank located under the boot at the rear of  
the vehicle. It has a capacity of 17 litres: this  
provides a driving range of about 12 500 miles  
(20 000 km), after which an alert is triggered  
warning you when the reserve remaining is  
enough for just 1 500 miles (2 400 km).  
During each scheduled service of your vehicle  
by a CITROËN dealer or a qualified workshop,  
the AdBlue® additive tank is refilled in order to  
allow normal operation of the SCR system.  
Presentation of the SCR system  
Using an additive called AdBlue® containing urea,  
a catalytic converter turns up to 85% of nitrous  
oxides (NOx) into nitrogen and water, which are  
harmless to health and the environment.  
If the estimated mileage between two services  
is greater than 12 500 miles (20 000 km), we  
recommend that you go to a CITROËN dealer  
or a qualified workshop to have the necessary  
top-up carried out.  
Freezing of the AdBlue® additive  
The AdBlue® additive freezes at  
temperatures below around -11°C.  
The SCR system includes a heater  
for the AdBlue® tank, allowing you to  
continue driving in very cold conditions.  
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Practical information  
Topping-up the AdBlue® additive  
Filling the AdBlue® tank is an operation  
included in every routine service on your  
vehicle by a CITROËN dealer or a qualified  
workshop.  
Nevertheless, given the capacity of the tank,  
it may be necessary to top-up the additive  
between services, more particularly if an alert  
(warning lamps and a message) signals the  
requirement.  
You can got to a CITROËN dealer or a qualified  
workshop.  
If you envisage topping-up yourself, please  
read the following warnings carefully.  
Precautions in use  
The AdBlue® additive is an urea-based  
solution. This liquid is non-flammable,  
colourless and odourless (kept in a cool area).  
In the event of contact with the skin, wash  
the affected area with soap and water. In the  
event of contact with the eyes, wash (irrigate)  
the eyes with large amounts of water or with  
an eye wash solution for at least 15 minutes.  
If a burning sensation or irritation persists, get  
medical attention.  
Use only AdBlue® additive that meets  
the ISO 22241 standard.  
Never dilute the additive with water.  
Never pour the additive into the Diesel  
fuel tank.  
If swallowed, immediately wash out the mouth  
with clean water and then drink plenty of water.  
In certain conditions (high ambient  
temperature, for example), the risk of release  
of ammonia cannot be excluded: do not inhale  
the product. Ammonia vapour has en irritant  
effect on mucous membranes (eyes, nose and  
throat).  
The supply in a non-drip bottle simplifies  
toping-up. You can obtain 1.89 litre (half a  
US gallon) bottles from a CITROËN dealer or a  
qualified workshop.  
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Keep AdBlue® out of the reach of  
children, in its original bottle.  
Never transfer AdBlue® to another  
container: it would lose its purity.  
Never top-up from an AdBlue®  
dispenser reserved for heavy goods  
vehicles.  
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Practical information  
Recommendations on storage  
Procedure  
AdBlue® freezes at about -11°C and  
deteriorates above 25°C. It is recommended  
that bottles be stored in a cool area and  
protected from direct sunlight.  
Under these conditions, the additive can be  
kept for at least a year.  
Before topping-up, ensure that the vehicle is  
parked on a flat and level surface.  
In wintry conditions, ensure that the  
temperature of the vehicle is above -11°C.  
Otherwise the AdBlue® may be frozen and  
so cannot be poured into its tank. Park your  
vehicle in a warmer area for a few hours to  
allow the top-up to be carried out.  
If the additive has frozen, it can be used once it  
has completely thawed out.  
F
Switch off the ignition and remove the  
key, or if your vehicle has one, press the  
START/STOP button to switch off the  
engine.  
Never store bottles of AdBlue® in your  
vehicle.  
F
Raise the boot floor for access to the  
AdBlue® tank.  
Secure the boot floor by attaching its cord  
to the hook on the parcel shelf support.  
F
F
Unclip the black plastic blanking plug using  
its tab.  
Insert your fingers into the aperture and  
turn the blue cap a 6th of a turn anti-  
clockwise.  
F
Carefully lift off the cap, without dropping it.  
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Practical information  
F
After emptying the bottle, wipe away any  
spillage around the tank filler using a damp  
cloth.  
Important: in the event of a top-up  
after a breakdown because of a lack  
of additive, you must wait around  
5 minutes before switching on the  
ignition, without opening the  
driver's door, locking the vehicle,  
introducing the key into the ignition  
switch, or introducing the key of the  
"Keyless Entry and Starting" system  
into the passenger compartment.  
Switch on the ignition, then, after  
10 seconds, start the engine.  
F
Obtain a bottle of AdBlue®. After first  
checking the use-by date, read carefully  
the instructions on use on the label before  
pouring the contents of the bottle into your  
vehicle's AdBlue® tank.  
If any additive is split or splashed, wash  
immediately with cold water or wipe with  
a damp cloth.  
If the additive has crystallised, clean it  
off using a sponge and hot water.  
F
F
F
Refit the blue cap to the tank and turn it a  
6th of a turn clockwise, to its stop.  
Refit the black plastic blanking plug,  
clipping it in on the flap  
Detach the cord from the parcel shelf  
support and lower the boot floor.  
Important: if your vehicle's AdBlue®  
tank is completely empty - which is  
confirmed by the alert displays and the  
impossibility of starting the engine - you  
must add at least 3.8 litres  
Never dispose of AdBlue® additive  
bottles in the household waste. Place  
them in a special container provided  
this purpose or take them to your dealer.  
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(so two 1.89 litre bottles).  
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