Get Safety Guide for Citroen Dispatch Van Second Generation (2007-2015)

Driving safet

DRIVING SAFETY

When parking on a slope, direct your wheels

towards the pavement and pull the handbrake.

HANDBRAKE

Applying

HAZARD WARNING LIGHTS

Press this button, the direction indicators ﬂash.

There is no advantage in engaging a gear after

parking the vehicle, particularly if the vehicle is

loaded.

They can operate with the ignition off.

Pull the handbrake to immobilise your

vehicle.

The hazard warning lights should only be

used in dangerous situations, when stopping

in an emergency or when driving in unusual

conditions.

Check that the handbrake is applied firmly

before leaving the vehicle.

Releasing

Pull the handle and press the button to lower

the handbrake.

If the handbrake is still on or has

not been released properly, this

is indicated by this warning light

which comes on on the instrument

panel.

Parking assistance

Activation/Deactivation

You can activate or deactivate the

system by pressing this button.

The activation or deactivation of

the system is stored when the

vehicle stops.

Operating fault

In the event of an operating fault, when

reverse gear is engaged the diode on

the button comes on, accompanied by

an audible signal and a message on the

display. Consult a CITROËN dealer.

REAR PARKING ASSISTANCE

Engage reverse gear

Good practice

An audible signal confirms the activation of

the system by engaging reverse gear.

The audible and/or visual rear parking

assistance consists of four proximity

sensors, installed in the rear bumper. The

sensors detect any obstacle which enters

the field: person, vehicle, tree, fence, behind

the vehicle during the manoeuvre.

In bad weather or in winter, ensure that the

sensors are not covered with mud, ice or

snow.

The proximity information is indicated by an

audible signal which becomes more rapid as

the vehicle approaches the obstacle. When

the distance between the rear of the vehicle

and the obstacle is less than approximately

thirty centimetres, the audible signal

becomes continuous.

The system will be deactivated automatically

if a trailer is being towed or if a bicycle

carrier is fitted (vehicle fitted with a

towbar or bicycle carrier recommended by

CITROËN).

Certain objects detected at the beginning of

the manoeuvre will no longer be detected

at the end of the manoeuvre due to the

blind spots between and below the sensors.

Examples: stake, roadworks cone or

pavement post.

Display on the screen

The parking assistance cannot, in any

circumstances, take the place of the

vigilance and responsibility of the driver.

You are advised to deactivate the system if

your vehicle is fitted with a rear ladder or if

you are transporting a load which exceeds

the length of the vehicle.

Stop the assistance

4

Change to neutral.

Driving safet

If this warning light comes on,

together with the brake and STOP

warning lights, accompanied by

an audible signal and a message

Good practice

The anti-lock braking system comes into

operation automatically when there is a risk

of wheel lock. It does not reduce the braking

distance.

ABS

on the display, it indicates a malfunction of

the electronic brake force distribution which

could result in a loss of control of the vehicle

on braking.

On very slippery surfaces (ice, oil, etc...)

the ABS may increase the braking distance.

When braking in an emergency, do not

hesitate to press the brake pedal firmly,

without releasing the pressure, even on a

slippery surface, you will then be able to

continue to manoeuvre the vehicle to avoid

an obstacle.

Stop immediately.

In both cases, contact a CITROËN dealer.

EMERGENCY BRAKING

ASSISTANCE SYSTEM (EBA)

Normal operation of the ABS may be felt by

slight vibration of the brake pedal.

When changing wheels (tyres and rims),

ensure that these are recommended by

CITROËN.

In an emergency, this system enables the

optimum braking pressure to be reached

more quickly, press the pedal firmly without

releasing it.

HORN

Press the centre of the steering wheel.

It is triggered by the speed at which the brake

pedal is activated. This alters the resistance

of the brake pedal under your foot.

ANTI-LOCK BRAKING SYSTEM

(ABS - EBFD)

If this warning light comes on,

accompanied by an audible signal

and a message on the display,

ABS

The ABS and EBFD (electronic brake force

distribution) systems improve the stability

and manoeuvrability of your vehicle on

braking, in particular on poor or slippery

surfaces.

it indicates a malfunction of the

ABS which could result in a loss of control of

the vehicle on braking.

To prolong the operation of the emergency

braking assistance system: keep your foot

on the brake pedal.

The ABS prevents locking of the wheels,

the EBFD provides control of the braking

pressure wheel by wheel.

Driving safety

acts on the engine and the brake of one

or more wheels, in order to put the vehicle

back on course.

Operating check

When a malfunction of the

systems occurs, the indicator light

comes on, accompanied by an

audible signal and a message on

the display.

ESP

Operation of the ASR and ESP

systems

The luminous diode flashes when

the ASR or ESP is triggered.

Contact a CITROËN dealer to have the

system checked.

The warning light may also come on if the

tyres are under-inflated. Check the pressure

of each tyre.

Disarming the ASR/ESP systems

TRACTION CONTROL (ASR) AND

DYNAMIC STABILITY CONTROL

(ESP)

Good practice

In certain exceptional conditions (starting

the vehicle when stuck in mud or snow, or

on loose ground...), it could prove useful to

disarm the ASR and ESP systems to make

the wheels spin and regain grip.

The ASR/ESP systems offer increased

safety during normal driving, but should not

incite the driver to take risks or to drive at

high speed.

These systems are linked and complement

the ABS.

The ASR system is very useful for

maintaining optimum drive and avoiding

losses of control of the vehicle on

acceleration.

-

Press the button, located on the centre

console.

The operation of these systems is ensured

if the recommendations of the manufacturer

regarding the wheels (tyres and rims),

the braking components, the electronic

components and the fitting and repair

procedures within the CITROËN network are

observed.

-

The indicator light comes on: the ASR

and ESP systems no longer act.

The system optimises drive to prevent the

wheels skidding, by acting on the brakes of

the drive wheels and on the engine. It also

allows the directional stability of the vehicle

to be improved on acceleration.

After an impact, have these systems

checked by a CITROËN dealer.

They engage again:

-

automatically above 30 mph (50 km/h),

manually by pressing the button again.

Use the ESP to hold your course without

attempting to countersteer.

If there is a variation between the trajectory

followed by the vehicle and that required

by the driver, the ESP system automatically

4

Seat belts

Good practice

The driver must ensure that passengers use

the seat belts correctly and that they are all

strapped in securely before moving off.

Wherever you are seated in the vehicle,

always fasten your seat belt, even for short

journeys.

The seat belts are fitted with an inertia reel

which automatically adjusts the length of the

strap to your size.

Do not use accessories (clothes pegs, clips,

safety pins, etc.) which permit a clearance

with the seat belt straps.

Ensure that the seat belt is rolled up

correctly after use.

Unfastening

SEAT BELTS

Press the red button.

After folding or moving a seat or a rear

bench seat, ensure that the seat belt is

rolled up correctly and that the buckle is

ready to accommodate the tongue.

Height adjustment

Driver’s seat belt not fastened warning

light

Squeeze the control with the return and slide

the assembly on the driver’s seat side and

on the individual passenger seat side.

When the vehicle is started, this

warning light comes on if the

driver has not fastened his seat

belt.

Depending on the nature and seriousness

of any impact, the pretensioning device may

be triggered before and independently of

inflation of the air bags. It instantly tightens

the seat belts against the body of the

occupants.

If your vehicle is fitted with a front bench,

the height of the seat belt associated with

the centre seat cannot be adjusted.

Passenger seat belt not fastened warning

light

Fastening

If your vehicle is fitted with a front

passenger seat, when the vehicle

is started, this warning light

comes on if the passenger has not

fastened his seat belt.

Triggering of the pretensioners is

accompanied by a slight discharge of

harmless smoke and a noise, due to the

activation of the pyrotechnic cartridge

incorporated in the system.

Pull the strap, then insert the tongue into the

buckle.

Check that the seat belt is fastened correctly

by pulling the strap.

Seat belts

The force limiter reduces the pressure of the

seat belt against the body of the occupants.

Check that the seat belt is fastened correctly

by pulling the strap firmly.

FRONT SEAT BELTS

With front air bags

The pretensioning seat belts are active when

the ignition is switched on.

The front seats are fitted with pretensioners

and force limiters.

The inertia reels are fitted with a device

which automatically locks the strap in the

event of a collision or emergency braking or

if the vehicle rolls over.

Recommendations for children:

-

use a suitable child seat if the

passenger is less than 12 years old or

shorter than one metre fifty,

Without front air bag

You can unfasten the seat belt by pressing

the red button on the buckle. Guide the seat

belt after unfastening.

If your vehicle is fitted with a front bench

without front air bag, the centre passenger’s

seat belt does not have a pretensioner.

-

never allow a child to travel on your lap,

even with the seat belt fastened.

The air bag warning light comes on if the

pretensioners are triggered. Consult a

CITROËN dealer.

For further information regarding child

seats, refer to the "Children on board"

section of chapter 4.

In order to be effective, a seat belt must:

-

restrain one person only,

must not be twisted, check by pulling in

front of you with an even movement,

In accordance with current safety

regulations, your CITROËN dealer

guarantees all work or any checks, from

testing to maintenance, on your seat belt

equipment.

-

be tightened as close to the body as

possible.

The upper part of the seat belt should be

positioned in the hollow of the shoulder.

Have the seat belts checked regularly

(even after a minor impact) by a CITROËN

dealer: they must not show any signs of

wear, cutting or fraying and they must not be

transformed or modified.

The lap part should be placed as low as

possible on the pelvis.

With bench seat

Do not invert the seat belt buckles as they

will not fulfil their role completely. If the

seats are fitted with armrests, the lap part of

the seat belt should always pass under the

armrest.

If your vehicle is fitted with a front bench

seat, take care to fasten the correct seat belt

using the correct buckle. Do not invert the

driver’s seat belt or buckle with the buckle or

seat belt of the centre seat.

Clean the seat belt straps with soapy

water or a textile cleaning product,

sold by CITROËN dealers.

4

Air bags

Air bags only operate when the

ignition is switched on.

This equipment only operates once. If a

second impact occurs (during the same or

a subsequent accident), the air bag will not

operate.

The triggering of an air bag or air bags

is accompanied by a slight discharge of

harmless smoke and a noise, due to the

activation of the pyrotechnic cartridge

incorporated in the system.

This smoke is not harmful, but sensitive

individuals may experience some irritation.

The noise of the detonation may result in a

slight loss of hearing for a short time.

AIR BAGS

The air bags have been designed to

-

in the event of a minor or rear impact

and in certain roll-over conditions,

the air bags will not be deployed; the

seat belt alone is sufficient to provide

maximum protection in these situations.

maximise the safety of the occupants in the

event of a serious collision; they work in

conjunction with the force limiting seat belts.

In the event of a serious collision, the

electronic detectors record and analyse the

front and side impacts suffered in the impact

detection zones:

The seriousness of the collision depends on

the nature of the obstacle and the speed of

the vehicle at the moment of impact.

It is imperative that the passenger

air bag is disarmed if a child seat is

installed facing rearwards. Refer to the

"Children on board" section of chapter 4.

-

in the event of a serious impact, the air

bags inflate instantly and protect the

occupants of the vehicle. Immediately

after the impact, the air bags deflate

rapidly, so that they do not hinder the

visibility of the occupants nor their

possible exit from the vehicle.

4

Air bags

Side air bags

Good practice

Only put recommended covers on the seats.

These will not hinder inflation of the side air

bags. Consult a CITROËN dealer.

Sit in a normal upright position.

Wear a correctly adjusted seat belt.

Do not leave anything between the

Do not fix or glue anything to the seat backs.

This could cause injury to the chest or arms

when the side air bag inflates.

occupants and the air bags (a child, pet,

object...). This could hamper the operation

of the air bags or injure the occupants.

Do not sit with the upper part of the body

any nearer to the door than necessary.

After an accident or if the vehicle has been

stolen or broken into, have the air bag

systems checked.

All work on the air bag system is strictly

forbidden unless it is carried out by qualified

personnel of the CITROËN network.

Even if all of the precautions mentioned are

observed, a risk of injury or of minor burns

to the head, chest or arms when an air bag

is triggered cannot be ruled out. In fact, the

bag inflates almost instantly (within a few

milliseconds) then deflates within the same

time discharging the hot gas via openings

provided for this purpose.

Front air bags

Do not drive holding the steering wheel

by its spokes or resting your hands on the

centre part of the wheel.

Do not allow passengers to place their feet

on the fascia, they risk serious injury if the

air bag is triggered.

Smoke as little as possible as deployment of

the air bags can cause burns or the risk of

injury from a cigarette or pipe.

Never remove or pierce the steering wheel

or hit it violently.

Air bags

To ensure the safety of your child, it

is essential to disarm the passenger

air bag when you install a rear-facing child

seat on the front passenger seat. Otherwise,

the child would risk being killed or seriously

injured if the air bag were to inflate.

Reactivation

In the "OFF" position, the passenger air

bag will not be triggered in the event of an

impact.

Disarming

Front air bags

As soon as the child seat is removed, turn

the air bag slot to the "ON" position to

re-activate the air bag and thus ensure the

safety of your passenger in the event of an

impact.

The passenger’s front air bag alone can be

disarmed:

The front air bags are incorporated in the

centre of the steering wheel for the driver

and in the fascia for the front passenger.

-

With the ignition switched off, insert

the key into the passenger air bag

disarming switch,

Activation

-

turn it to the "OFF" position,

Front air bag fault

They are deployed simultaneously, unless

the passenger’s front air bag has been

disarmed, in the event of a serious front

impact applied to all or part of the front

impact zone A in the longitudinal centreline

of the vehicle on a horizontal plane directed

from the front towards the rear of the

vehicle.

then remove the key keeping the slot in

this position.

If this warning light comes on,

accompanied by an audible signal

and a message on the display,

contact a CITROËN dealer to

have the system checked.

The air bag warning light on the

instrument panel is lit throughout

the period of disarming.

If the two air bag warning lights are lit

continuously, do not install a rear-

facing child seat. Consult a CITROËN

dealer.

The front air bag inflates between the front

occupant of the vehicle and the fascia to

cushion his forward movement.

Air bags

Air bags only operate when the

ignition is switched on.

This equipment only operates once. If a

second impact occurs (during the same or

a subsequent accident), the air bag will not

operate.

The triggering of an air bag or air bags

is accompanied by a slight discharge of

harmless smoke and a noise, due to the

activation of the pyrotechnic cartridge

incorporated in the system.

This smoke is not harmful, but sensitive

individuals may experience some irritation.

The noise of the detonation may result in a

slight loss of hearing for a short time.

AIR BAGS

The air bags have been designed to

-

in the event of a minor or rear impact

and in certain roll-over conditions,

the air bags will not be deployed; the

seat belt alone is sufficient to provide

maximum protection in these situations.

maximise the safety of the occupants in the

event of a serious collision; they work in

conjunction with the force limiting seat belts.

In the event of a serious collision, the

electronic detectors record and analyse the

front and side impacts suffered in the impact

detection zones:

The seriousness of the collision depends on

the nature of the obstacle and the speed of

the vehicle at the moment of impact.

It is imperative that the passenger

air bag is disarmed if a child seat is

installed facing rearwards. Refer to the

"Children on board" section of chapter 4.

-

in the event of a serious impact, the air

bags inflate instantly and protect the

occupants of the vehicle. Immediately

after the impact, the air bags deflate

rapidly, so that they do not hinder the

visibility of the occupants nor their

possible exit from the vehicle.

4

Air bags

Side air bags

Good practice

Only put recommended covers on the seats.

These will not hinder inflation of the side air

bags. Consult a CITROËN dealer.

Sit in a normal upright position.

Wear a correctly adjusted seat belt.

Do not leave anything between the

Do not fix or glue anything to the seat backs.

This could cause injury to the chest or arms

when the side air bag inflates.

occupants and the air bags (a child, pet,

object...). This could hamper the operation

of the air bags or injure the occupants.

Do not sit with the upper part of the body

any nearer to the door than necessary.

After an accident or if the vehicle has been

stolen or broken into, have the air bag

systems checked.

All work on the air bag system is strictly

forbidden unless it is carried out by qualified

personnel of the CITROËN network.

Even if all of the precautions mentioned are

observed, a risk of injury or of minor burns

to the head, chest or arms when an air bag

is triggered cannot be ruled out. In fact, the

bag inflates almost instantly (within a few

milliseconds) then deflates within the same

time discharging the hot gas via openings

provided for this purpose.

Front air bags

Do not drive holding the steering wheel

by its spokes or resting your hands on the

centre part of the wheel.

Do not allow passengers to place their feet

on the fascia, they risk serious injury if the

air bag is triggered.

Smoke as little as possible as deployment of

the air bags can cause burns or the risk of

injury from a cigarette or pipe.

Never remove or pierce the steering wheel

or hit it violently.

Air bags

Operating fault

If this warning light comes

on on the instrument panel,

accompanied by an audible signal

and a message on the display,

contact a CITROËN dealer to

have the system checked. The air bags

may no longer be triggered in the event of a

serious impact.

Impact detection zones

A. Front impact zone.

B. Side impact zone.

Side air bags

If fitted on your vehicle, this is a system

which protects the driver and front

passenger in the event of a serious side

impact in order to limit the risk of injury to

the chest.

In the event of a minor impact or bump

on the side of the vehicle or if the

vehicle rolls over, the air bag may not be

triggered.

Each side air bag is incorporated in the front

seat back frame, on the door side.

The air bag is not triggered in the event of a

rear or front collision.

Activation

It is triggered unilaterally in the event of a

serious side impact applied to all or part

of the side impact zone B, perpendicular

to the longitudinal centreline of the vehicle

on a horizontal plane and directed from the

outside towards the inside of the vehicle.

The side air bag inflates between the

front occupant of the vehicle and the

corresponding door trim pad.

4

Child safety

GENERAL POINTS RELATING TO

CHILD SEATS

Although one of CITROËN’s main criteria

when designing your vehicle, the safety of

your children also depends on you.

For maximum safety, please follow these

precautions:

-

all children under the age of 12 or less

than one metre fifty tall must travel in

approved child seats suited to their

weight, on seats fitted with a seat belt or

ISOFIX mountings.

INSTALLING A CHILD SEAT USING A THREE POINT SEAT BELT

"Rearwards-facing"

"Forwards-facing"

-

statistically, the safest seats in your

vehicle for the transportation of children

are the rear seats,

Recommended on the rear seats up to the

age of 2.

Recommended on the rear seats over the

age of 2.

When a "rearwards-facing" child seat is

installed on the front passenger seat, it

is essential that the passenger air bag is

disarmed. Otherwise, the child would risk

being seriously injured or killed if the air bag

were to inflate.

When a "forwards-facing" child seat is

installed on the front passenger seat, leave

the passenger air bag armed.

a child weighing less than 9 kg must

travel in the "rearwards-facing" position

both in the front and in the rear,

the passenger must not travel with a

child on his lap.

The rules for transporting children are

specific to each country. Consult the current

legislation in your country.

Please consult the list of seats approved

in your country. The isofix mountings, the

rear seats, the passenger air bag and the

disarming of this air bag depend on the

version sold.

4

Child safety

UNIVERSAL CHILD SEATS RECOMMENDED BY CITROËN

CITROËN offers a complete range of recommended child seats which are secured using a

three point seat belt:

Group 0: from birth to 10 kg

Group 0+: from birth to 13 kg

L1

"ROMER Baby-Safe Plus"

Installed in the rear-facing position

Groups 1, 2 and 3: from 9 to 36 kg

The child seats function and the

L2

passenger air bag disarming function

are common to the entire CITROËN range.

"KIDDY Life"

Use of the restraining cushion is

compulsory for the transportation of young

children (from 9 to 18 kg).

If the passenger air bag is not disarmed, the

installation of a "rearwards-facing" child seat

in the front is strictly prohibited.

Groups 2 and 3: from 15 to 36 kg

L4

Refer to chapter 4, "Air bags" section.

"KLIPPAN Optima"

L3

From the age of

6 years (approximately

22 kg), the booster is

used on its own.

"RECARO Start’’

Child safety

UNIVERSAL CHILD SEATS RECOMMENDED BY CITROËN

CITROËN offers a complete range of recommended child seats which are secured using a

three point seat belt:

Group 0: from birth to 10 kg

Group 0+: from birth to 13 kg

L1

"ROMER Baby-Safe Plus"

Installed in the rear-facing position

Groups 1, 2 and 3: from 9 to 36 kg

The child seats function and the

L2

passenger air bag disarming function

are common to the entire CITROËN range.

"KIDDY Life"

Use of the restraining cushion is

compulsory for the transportation of young

children (from 9 to 18 kg).

If the passenger air bag is not disarmed, the

installation of a "rearwards-facing" child seat

in the front is strictly prohibited.

Groups 2 and 3: from 15 to 36 kg

L4

Refer to chapter 4, "Air bags" section.

"KLIPPAN Optima"

L3

From the age of

6 years (approximately

22 kg), the booster is

used on its own.

"RECARO Start’’

Child safety

INSTALLING CHILD SEATS ATTACHED USING THE SEAT BELT

This table indicates the options for installing child seats secured using a seat belt and universally approved in accordance with the weight of

the child and the seat in the vehicle.

Weight of the child and indicative age

Under 13 kg

From 9 to 18 kg From 15 to 25 kg From 22 to 36 kg

Seat

(groups 0 (a) and 0+)

(group 1)

(group 2)

(group 3)

Up to approx

1 year

1 to 3 years

approx

3 to 6 years

approx

6 to 10 years

approx

Individual seat

U

Row 1 (b)

Bench, side seat

Bench, centre

seat

L1

L2

L2, L3, L4

a: Group 0: from birth to 10 kg. Infant car seats and "car cots" cannot be installed on the front passenger seat.

b: consult the legislation in force in your country before installing your child on this seat.

U: seat suitable for the installation of a child seat secured using a seat belt and universally approved, "rear facing" and/or "forward facing".

4

Child safety

As a safety precaution, do not leave:

Installing a booster seat

ADVICE ON CHILD SEATS

-

one or more children alone and

unsupervised in a vehicle,

The chest part of the seat belt must be

positioned on the child’s shoulder without

touching the neck.

The incorrect installation of a child seat in a

vehicle compromises the child’s protection in

the event of an accident.

-

a child or an animal in a vehicle which

is exposed to the sun, with the windows

closed,

Ensure that the lap part of the seat belt

passes correctly over the child’s thighs.

Remember to fasten the seat belts or the

child seat harnesses keeping the slack in

relation to the child’s body to a minimum,

even for short journeys.

-

the keys within reach of children inside

the vehicle.

CITROËN recommends the use of a booster

seat which has a back, fitted with a seat belt

guide at shoulder level.

To prevent accidental opening of the doors,

use the "Child Lock".

For optimum installation of the "forward

facing" child seat, ensure that the back of

the child seat is in contact with the back of

the vehicle’s seat and that the head restraint

does not cause any discomfort.

Take care not to open the rear windows by

more than one third.

To protect young children from the rays of

the sun, fit side blinds to the rear windows.

If the head restraint has to be removed,

ensure that it is stored or attached securely

to prevent it from being thrown around the

vehicle in the event of sharp braking.

Children under the age of 10 must not travel

in the "forward facing" position on the front

passenger seat, unless the rear seats are

already occupied by other children, cannot

be used or are absent.

Disarm the passenger air bag when a "rear

facing" child seat is installed on the front

seat.

Otherwise, the child would risk being

seriously injured or killed if the air bag were

to inflate.

Safety for Your Citroen Dispatch Van Second Generation (2007-2015)

Related Topics

Popular Owner Manuals

Latest Owner Manuals