Get Troubleshooting Guide for Citroen Dispatch Van Second Generation (2007-2015)

Battery

BATTERY

This is housed in a compartment located

underneath the floor, in front of the driver’s

seat.

After the engine has stopped, with the key

in the ignition position, certain functions

(windscreen wiper, electric windows, courtesy

lights, audio equipment, etc.) can only be

used for a cumulative duration of thirty

minutes, to prevent discharging of the battery.

To charge the battery using a battery

charger

-

Disconnect the battery,

Follow the instructions for use given by

the battery charger manufacturer,

Once the thirty minutes are over, the active

functions are put on standby and the battery

warning light flashes accompanied by a

message on the display.

-

Reconnect starting with the negative (-)

terminal,

Check that the terminals and connectors

are clean. If they are covered with

sulphate (white or greenish deposit),

disconnect them and clean them

To resume the use of these functions

immediately, start the engine and let it run

for a few minutes.

It is advisable to disconnect the battery

if the vehicle is not to be used for a

period of more than one month.

Before disconnecting the battery, you must

wait for 2 minutes after switching off the

ignition.

To start the vehicle from another

battery

The time available will then be double the

time for which the engine was left running.

However, this time will always be between

five and thirty minutes.

-

Connect the red cable to the positive (+)

terminals of the two batteries,

-

Connect one end of the green or black

cable to the negative (-) terminal of the

slave battery,

Never disconnect a terminal when the

engine is running.

A flat battery will prevent the engine from

starting.

Never charge a battery without first

disconnecting the terminals.

-

Connect the other end of the green or

black cable to an earth point on the

broken down vehicle as far as possible

from the battery,

After every reconnection of the battery,

switch on the ignition and wait 1 minute

before starting to allow the electronic

systems to be initialised. If slight difficulties

are experienced after this, please contact a

CITROËN dealer.

-

Operate the starter, let the engine run,

Wait for the engine to return to idle, then

disconnect the cables.

7

Repairing a wheel

After use, the bottle can be stored in a

plastic bag, supplied in the kit, to avoid

staining your vehicle with traces of fluid.

Using the kit

1. Tick the deflated wheel on the speed

limitation sticker then affix the sticker to

the vehicle’s steering wheel to remind

you that a wheel is in temporary use.

Warning: the bottle of gel contains

ethylene-glycol, a product which is

harmful if swallowed and which causes

irritation to the eyes.

2. Clip the bottle 1 on the compressor 2.

3. Connect the bottle 1 to the valve of the

tyre to be repaired.

4. Take care to unwind the compressor

Keep it out of reach of children.

pipe before connecting it to the bottle.

After use, do not discard the bottle into the

environment, take it to a CITROËN dealer or

to an specialised waste disposal site.

5. Connect the power lead to one of the

vehicle’s 12 V sockets.

6. Switch on the compressor by pressing

button A until the tyre pressure reaches

2.0 bars. If this pressure cannot be

Replacement bottles of sealant are available

from CITROËN dealers.

reached, the tyre cannot be repaired.

PUNCTURE REPAIR KIT

7. Remove and store the compressor.

The temporary tyre repair kit consists of

a compressor and a bottle (containing a

sealant).

8. Drive immediately, for a few miles

(kilometres), at reduced speed, to fill the

puncture.

9. Adjust the pressure using the

compressor in accordance with the

recommendation for the vehicle and

check that the leak is filled correctly (no

further loss of pressure).

Vehicles supplied with a temporary puncture

repair kit do not have a spare wheel or

tooling (jack, wheelbrace, ...).

10. Drive at reduced speed (50 mph [80 km/h]).

The tyre must be examined and repaired by

a professional as soon as possible.

Changing a wheel

1. PARKING THE VEHICLE

-

It is imperative that you ensure that the

occupants get out of the vehicle and

wait in a safe location.

-

If possible, park the vehicle on level,

stable and non-slippery ground.

Apply the handbrake, switch off the

ignition and engage first or reverse gear.

If available, place a chock under the

wheel diagonally opposite the one to be

changed.

On certain types of ground and/or if

considerable loads are being transported,

the vehicle must be raised in order to

disengage the spare wheel from the carrier.

Call a CITROËN dealer.

2. TOOLS

CHANGING A WHEEL

-

If fitted on your vehicle, open the

If your vehicle is equipped with a spare

wheel located underneath the vehicle, follow

these instructions.

plastic flap located at the rear left of the

vehicle.

-

Unscrew the nut then take out the jack

and the wheelbrace.

If your vehicle is fitted with suspension

with pneumatic compensation, please

deactivate the system. Refer to the "Rear

suspension" section of chapter 3.

1. Wheelbrace.

2. Jack.

3. Alloy wheel embellisher remover.

The jack and the tool kit are specific to

your vehicle. Do not use them for other

purposes.

7

Changing a wheel

-

Open the cover, located on the sill, to

access the carrier bolt.

-

Detach the carrier from the hook and

place the spare wheel near the wheel to

be changed.

3. SPARE WHEEL

-

Gain access to the spare wheel from the

rear.

You can switch on the courtesy light to

increase the light.

-

Unscrew the bolt using the wheelbrace

until the carrier is lowered fully.

-

Open the rear doors.

Changing a wheel

4. OPERATING PROCEDURE

-

Remove the trim pulling it using the

embellisher remover.

Do not extend the jack until you have started

unscrewing the bolts on the wheel to be

changed and have placed the chock under

the wheel diagonally opposite.

Special tools for vehicles fitted with alloy

wheels

If your vehicle has wheels with alloy rims:

Loosen the wheel bolts and start

unscrewing them.

-

The embellisher is removed using the

alloy wheel embellisher remover.

Place the jack in contact with the

locating point provided, the one which is

closest to the wheel to be changed.

Each wheel is fitted with an anti-theft

bolt.

Ensure that the jack is straight and that

the base of the jack is fully in contact

with the ground.

These bolts can be loosened using

your anti-theft socket (given to you

on delivery of your vehicle) and the

wheelbrace.

-

Extend the jack to lift the wheel clear of

the ground.

Resume and complete the unscrewing of

the wheel bolts.

Remove the bolts and remove the

wheel.

7

Changing a wheel

5. FITTING THE SPARE WHEEL

-

Position the wheel on the hub and start

tightening the wheel bolts by hand.

-

Lower the vehicle completely by folding

the jack, then remove the jack.

-

Secure the carrier on the hook then

raise the carrier using the bolt and the

wheel brace. Check that the wheel and

the carrier are flush against the floor of

the vehicle.

Carry out an initial tightening of the bolts

using the wheelbrace.

Tighten the bolts again using the

wheelbrace, tighten them fully without

forcing them.

-

Remember to close the flap, located on

the sill.

-

Place the wheel to be repaired in the carrier.

Store the trim in the vehicle.

Never go underneath the vehicle when

it is supported only by the jack.

Never use a screwdriver in place of the

wheelbrace.

Snow screen

6. REFITTING THE REPAIRED

WHEEL

The wheel is refitted as described in step 5,

not forgetting to refit the wheel trim.

Refer to the "Identification features"

section of chapter 8 to locate the tyre

label.

The spare wheel is not designed to be

used over long distances. Have the

tightening of the bolts and the tyre pressure

checked by a CITROËN dealer as soon

as possible. Also, have the original wheel

repaired and refitted by a CITROËN dealer

as soon as possible.

FITTING

REMOVABLE SNOW SCREEN

-

Offer up the snow screen facing its

centring pin A on the front bumper.

According to country, the removable snow

screen is installed on the lower part of the

front bumper to prevent the accumulation of

snow at the radiator cooling fan.

-

Put it in place by pressing at each clip B

located in the four corners.

REMOVAL

Do not forget to remove the snow screen

when the exterior temperature is higher than

10 °C (no risk of snowfall) and when towing.

-

Pass a screwdriver into the hole located

near each of the clips.

-

Use the screwdriver as a lever to unclip

the four clips B in turn.

7

Snow screen

6. REFITTING THE REPAIRED

WHEEL

The wheel is refitted as described in step 5,

not forgetting to refit the wheel trim.

Refer to the "Identification features"

section of chapter 8 to locate the tyre

label.

The spare wheel is not designed to be

used over long distances. Have the

tightening of the bolts and the tyre pressure

checked by a CITROËN dealer as soon

as possible. Also, have the original wheel

repaired and refitted by a CITROËN dealer

as soon as possible.

FITTING

REMOVABLE SNOW SCREEN

-

Offer up the snow screen facing its

centring pin A on the front bumper.

According to country, the removable snow

screen is installed on the lower part of the

front bumper to prevent the accumulation of

snow at the radiator cooling fan.

-

Put it in place by pressing at each clip B

located in the four corners.

REMOVAL

Do not forget to remove the snow screen

when the exterior temperature is higher than

10 °C (no risk of snowfall) and when towing.

-

Pass a screwdriver into the hole located

near each of the clips.

-

Use the screwdriver as a lever to unclip

the four clips B in turn.

7

Changing a bulb

Type A

Entirely glass bulb: pull

gently as it is fitted by

pressure.

Type B

Bayonet bulb: press

on the bulb then turn it

anticlockwise.

Type C

Halogen bulb: release

the retaining spring from

its housing.

Halogen bulbs must be changed after

the headlamp has been off for several

minutes (risk of serious burns). Do not touch

the bulb directly with your fingers, use lint-

free cloths.

CHANGING A BULB

TYPES OF BULB

When each operation has been completed,

check the operation of the lights.

Various types of bulb are installed on your vehicle. To remove them:

Changing a bulb

-

Ensure that the cover is refitted 3. Direction indicators

FRONT LIGHTS

correctly over its entire periphery to

guarantee sealing.

Type B, PY 21 W - 21 W (amber)

Open the bonnet. To access the bulbs, reach

behind the headlamp unit.

-

Turn the bulb holder a quarter turn

anticlockwise.

Carry out the operations in reverse order to

refit each bulb.

2. Side lights

Type A, W 5 W - 5 W

Remove the bulb by pressing it lightly

while turning it anticlockwise.

-

Remove the cover by pulling the

flexible rubber tab.

Change the bulb.

-

Remove the bulb holder fitted by

pressure by pulling the connector.

1. Dipped headlamps/Main beam headlamps

Type C, H4 - 55 W

-

Change the bulb.

-

Remove the centre cover by pulling the

flexible rubber tab.

Ensure that the cover is refitted 4. Fog lamps

correctly over its entire periphery to

guarantee sealing.

Type C, H1 - 55 W

-

Disconnect the electrical connector.

Release the retaining spring.

Consult a CITROËN dealer.

Change the bulb taking care to align

the metal part with the grooves on the

light.

7

Changing a bulb

High pressure washing

When using this type of washing on

stubborn dirt, do not persist on the

headlamps, the lights and their surrounds to

avoid damaging their coating and their seal.

Front/Rear

DIRECTION INDICATOR SIDE

REPEATER

COURTESY LIGHTS

Type A, 12 V 5 W - 5 W

Type A, WY 5 W (amber)

-

Push the repeater towards the rear and

disengage it.

-

Unclip the lens by sliding a screwdriver

in the slots on each side of the courtesy

light.

Support the connector and turn the bulb

holder a quarter turn to the left.

-

Pull the bulb and change it.

Turn the bulb a quarter turn to the left,

remove it and change it.

Clip the lens in its housing and ensure

that it is secured correctly.

When refitting, engage the repeater

towards the rear and bring it towards the

front.

Amber coloured bulbs (direction indicators

and side repeaters) must be replaced with

bulbs of identical specification and colour.

Changing a bulb

REAR LIGHTS

-

Identify the faulty bulb then open

the rear doors to 180°. Refer to the

"Accesses" section of chapter 2.

-

Move aside the 8 tabs then extract the

bulb holder.

For further information concerning the bulbs,

refer to the "Types of bulb".

Remove the faulty bulb by pressing it

lightly while turning it anticlockwise.

-

Remove the two fixing nuts.

1. Brake lights/side lights

Pull the lens block from the outside.

Change the bulb.

Type B, P21/5 W - 21/5 W

Holding the light, disconnect the

electrical connector.

2. Direction indicators

Type B, PY 21 W - 21 W (amber)

When refitting, take care to correctly

reposition:

3. Reversing lights

-

the 8 tabs,

T

ype B, P21 W - 21 W

the two white lugs in the two rubber

holes to maintain the sealing of the light,

4. Fog lamps

Type B, P21 W - 21 W

-

the supply wire to avoid trapping it.

7

Changing a bulb

NUMBER PLATE LIGHTS

THIRD BRAKE LIGHT

Type B, P21 W - 21 W

Type A, W 5 W - 5 W

Light located on the outside (hinged doors)

Light located on the inside (tailgate)

With tailgate

-

Unscrew the two screws using a Torx^TM

-

Unscrew the two screws using a Torx^TM

-

Move aside the plastic lens using a

screwdriver, on the point indicated by

the arrow.

screwdriver with 20 socket.

-

Remove the light.

Change the bulb.

-

Remove the plastic cover.

Remove the bulb holder moving aside

the two tabs.

-

Change the bulb.

Replace the plastic lens and press on it.

Type B, P21 W - 21 W

-

Remove the faulty bulb by pressing it

lightly while turning it anticlockwise.

With hinged doors

Light on high door

Change the bulb.

-

Unclip the interior trim.

-

Remove the screws using an 8 wrench.

Disconnect the connector by moving

aside its tab.

Remove the faulty bulb by pressing it

lightly while turning it anticlockwise.

-

Remove the plastic cover.

-

Change the bulb.

Turn the bulb holder a quarter turn

anticlockwise.

-

Change the bulb.

Changing a fuse

CHANGING A FUSE

The three fuse boxes are placed:

-

in the fascia panel on the right-hand

side (behind the storage compartment,

retractable),

-

in the passenger compartment (battery

compartment),

under the bonnet.

If fitted on your vehicle, a further fuse

box is added for towing, the towbar and

the connections for the coachbuilder and

platform cab conversions. It is located on the

right behind the load retaining partition.

The descriptions communicated are only

the fuses which can be changed by the

user using the pliers and replacement fuses

located behind the fascia panel storage

compartment on the right-hand side. For any

other operations, visit a CITROËN dealer.

Always replace a faulty fuse with a fuse

of the same rating.

Removing and fitting a fuse

Before changing a fuse, the cause of the

fault must be found and rectified.

CITROËN will not accept responsibility for

the cost incurred in repairing your vehicle or

for rectifying the malfunctions resulting from

the installation of accessories not supplied

and not recommended by CITROËN and

not installed in accordance with its

instructions, in particular when the combined

consumption of all of the additional

equipment connected exceeds

-

Use the pliers.

Intended for professionals: for

complete fuse and relay information,

consult the "Methods" diagram via the

Network.

10 milliamperes.

7

Changing a fuse

Fuses

1

A (amps)

15

Allocation

Rear wiper

2

3

-

Free

5

Air bag control unit

Steering wheel angle sensor, Diagnostic socket, ESP

sensor, Manual ventilation, Clutch switch, Headlamp beam

height, Particle emission filter pump

4

10

5

30

Electric mirrors, Passenger electric window motor

6

7

30

5

Front electric windows supply

Courtesy lights and glove box light

Multifunction display, Anti-theft alarm siren, Audio

equipment, Compact disc changer, Audio/telephone, Trailer

fuse box (accessory), Coachbuilder/vehicle modifier unit

(platform cab)

8

20

RIGHT-HAND SIDE FASCIA

PANEL FUSES

-

Tilt the storage compartment then pull it

firmly to access the fuses.

9

10

30

15

Load space accessories socket

Rear ride height corrector, Steering wheel switching,

Instrument panel

10

11

12

Diagnostic socket, Ignition switch

Hands-free kit, Air bag control unit, Parking assistance

control unit

13

14

15

16

17

5

Engine fuse box, Trailer fuse box

Rain sensor, Automatic air conditioning, Instrument panel

Locking/unlocking/deadlocking of the accesses

Free

15

30

-

40

10

Heated rear screen, Heated mirrors

Heated mirrors only

Changing a fuse

Fuses

A (amps)

Allocation

1

2

30

-

Heated seats

Free

Trailer fuse box (accessory)/Coachbuilder/vehicle modifier

unit (platform cab)

3

40/50

4

-

Free

36

37

38

39

40

15

10

20

5

Hinged door locks

Hinged door rear wiper

Free

-

Folding mirrors

PASSENGER COMPARTMENT

FUSES

-

Unclip the battery compartment cover.

Remove the red battery terminal (+).

When you have finished, close the cover

carefully.

7

Changing a fuse

Fuses

1

A (amps)

20

Allocation

Engine control unit, Fuel supply and air supply systems,

Fan assembly

2

3

4

5

6

7

8

9

15

10

20

15

10

20

10

Horn

Front and rear wash-wipe pump

Headlamp wash pump

Fuel supply system

Power steering, Secondary brake pedal switch

Braking system (ABS/ESP)

Starter control

Main brake pedal switch

FUSES UNDER THE BONNET

Fuel supply and air supply systems, Emission control

systems

10

30

-

After opening the bonnet, slide the

screenwash support to make access

easier.

11

12

13

14

40

30

40

30

Front ventilation

Windscreen wipers

Built-in systems interface

Free

-

Unclip and tilt the box to access the

fuses.

Changing a fuse

Fuses

A (amps)

Allocation

1

2

3

4

5

15

10

Free

Ignition relay and optional generator

Trailer 12 V supply

Permanent supply for vehicle modifiers

Hazard warning lights

TOWING/TOWBAR/

COACHBUILDERS/PLATFORM

CAB FUSES

The descriptions communicated are an

indication only as this additional box relates

to other information which depends on the

coachbuilder/vehicle modifier for which this

document cannot act as a technical support.

7

Changing a wiper blade

Changing a front wiper blade

Changing the rear wiper blade

Placing the wiper blades in the

special position

-

Lift the wiper arm.

-

Lift the wiper arm, then unclip the blade

and remove it.

Unclip the blade and remove it.

Fit the new blade.

-

Less than a minute after switching

off the ignition, press the wipers stalk

downwards to position the wiper blades

along the windscreen uprights (special

position).

-

Fit the new blade and push back the

wiper arm.

Push back the wiper arm.

To return the windscreen wipers to their

normal position, switch on the ignition and

operate the wipers stalk.

Having your vehicle towed

BEING TOWED

Without lifting

(4 wheels on the road)

Lifting (2 wheels on the road only)

Vehicles fitted with a manual

gearbox (diesel version)

It is preferable to raise the vehicle using

professional lifting equipment.

You should always use a towbar.

In the case of vehicles fitted with a manual

gearbox, the gear lever must be in the

neutral position. Failure to observe this

special condition may result in damage

to certain braking components and the

absence of braking assistance the next time

the engine is started.

From the front

-

Unclip the cover by pressing the bottom

part.

When towing with the engine switched

off, there is no braking or steering

assistance.

-

Screw in the removable towing eye until

it locks.

From the rear

-

Unclip the cover using a coin or the flat

part of the towing eye,

-

Screw in the removable towing eye until

it locks.

7

Troubleshooting for Your Citroen Dispatch Van Second Generation (2007-2015)

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