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2021-2025 Citroen Ds4 SUV Access User Manual

MY CAR USER MANUAL

Access for Your Citroen Ds4 SUV Second Generation (2021-2025)

Access  
004  
 
 
Remote control key  
System which permits central unlocking or locking of the vehicle using the door lock or from a distance. It is also used to locate and start the vehicle, as  
well as providing protection against theft.  
Unlocking the vehicle  
Complete unlocking using the  
remote control  
Opening the windows using the  
remote control  
)
Press the open padlock to unlock  
the vehicle completely.  
)
Maintain the press on the open  
padlock until the desired position  
is obtained. The windows stop as  
soon as you release the button.  
Selective unlocking using the  
remote control  
)
Press the open padlock once to  
unlock the driver's door only.  
Unfolding the key  
)
Press the open padlock again to unlock the  
other doors and the boot.  
)
Press this button to unfold the key.  
Programming the unlocking  
The complete or selective door  
unlocking parameter is set via the  
vehicle configuration menu.  
 
101  
Access  
Selective unlocking of the boot  
Unlocking using the key  
)
Turn the key forwards in the driver's door  
lock to unlock the vehicle completely.  
)
Press the central button on the  
remote control to unlock the  
boot. The doors remain locked.  
Each unlocking is confirmed by rapid flashing  
of the direction indicators for approximately  
two seconds.  
If selective unlocking of the boot is deactivated,  
pressing this button also unlocks the doors.  
According to the version of your vehicle,  
the door mirrors unfold at the same time.  
Depending on the level of ambient light, it also  
brings on the timed operation of the welcome  
lighting, both interior and exterior, for around  
30 seconds (See "Visibility - Welcome  
lighting").  
Don't forget to lock the boot again by  
pressing the closed padlock button.  
Programming the unlocking  
The complete or selective boot  
unlocking parameter is set via the  
vehicle configuration menu.  
Selective unlocking of the boot is  
activated by default.  
 
Locking the vehicle  
Normal locking using the remote  
control  
Closing the windows using the  
remote control  
)
Press the closed padlock to lock  
the vehicle.  
)
Press and hold down the closed  
padlock until the desired position  
is obtained. The windows stop  
when you release the button.  
If one of the doors or the boot is still  
open, the central locking does not  
take place; the vehicle locks itself then  
unlocks straight away, identifiable by  
the sound of the locks rebounding.  
When the vehicle is locked, if it is  
unlocked inadvertently, it will lock itself  
again automatically after thirty seconds  
unless a door or the boot is opened.  
Normal locking using the key  
)
Turn the key towards the rear in the driver's  
door lock to lock the vehicle.  
When closing the windows using the  
remote control you must ensure that  
nothing prevents them from closing  
correctly.  
If you want to leave the windows  
partly open, you must deactivate the  
volumetric alarm monitoring.  
Locking is confirmed by fixed lighting of the  
direction indicators for approximately  
two seconds.  
According to version, the door mirrors fold at  
the same time.  
depending on the level of ambient light, it also  
brings on of the timed operation of the welcome  
and guide-me-home lighting, if this is activated  
(see "Visibility - Automatic welcome lighting/  
Guide-me-home lighting").  
The folding and unfolding of the door  
mirrors using the remote control can be  
deactivated by a CITROËN dealer or a  
qualified workshop.  
 
103  
Access  
Locating your vehicle  
Anti-theft protection  
This function allows you to identify  
your vehicle from a distance,  
particularly in poor light. Your vehicle  
must be locked.  
Electronic engine immobiliser  
The key contains an electronic chip which has  
a special code. When the ignition is switched  
on, this code must be recognised in order for  
starting to be possible.  
This electronic engine immobiliser locks the  
engine management system a few minutes  
after the ignition is switched off and prevents  
starting of the engine by anyone who does not  
have the key.  
)
Press the closed padlock on the remote  
control.  
This will switch on the courtesy lamps and the  
direction indicators will flash for a few seconds.  
In the event of a fault, you are  
informed by illumination of this  
Folding the key  
warning lamp, an audible signal  
)
First press this button to fold the key.  
and a message in the screen.  
In this case, your vehicle will not start; contact  
a CITROËN dealer as soon as possible.  
If you do not press the button when  
folding the key, there is a risk of  
damage to the mechanism.  
Keep safely the label attached to the  
keys given to you on acquisition of the  
vehicle.  
 
Starting the vehicle  
Switching the vehicle off  
)
)
Immobilise the vehicle.  
Turn the key fully towards you to  
position 1 (Stop).  
Key left in the "Ignition on"  
position  
)
Remove the key from the ignition switch.  
On opening the driver's door, an alert  
message is displayed, accompanied  
by an audible signal, to remind you that  
the key is still in the ignition switch at  
position 1 (Stop).  
If the key has been left in the ignition  
switch at position 2 (Ignition on),  
the ignition will be switched off  
automatically after one hour.  
A heavy object (key fob...), attached to  
the key and weighing down on its shaft  
in the ignition switch, could cause a  
malfunction.  
To switch the ignition back on, turn the  
key to position 1 (Stop), then back to  
position 2 (Ignition on).  
)
)
)
Insert the key in the ignition switch.  
The system recognises the starting code.  
Turn the key fully towards the dashboard to  
position 3 (Starting).  
When the engine starts, release the key.  
 
105  
Access  
Fault with the remote  
control  
In the event of a malfunction with the remote  
control, you can no longer unlock, lock or  
locate your vehicle.  
)
First of all, use the key in the lock to unlock  
or lock your vehicle.  
)
Then, reinitialise the remote control.  
)
Unclip the cover using a small screwdriver  
at the two cutouts.  
Lift off the cover.  
Remove the flat battery from its location.  
Fit the new battery into its location  
observing the original direction of fitment.  
Clip the cover onto the casing.  
Reinitialisation  
Changing the battery  
)
Switch off the ignition and remove the  
ignition key.  
Battery ref.: CR2032/3 volts.  
)
)
)
If the battery is flat, you are  
)
Press the closed padlock immediately for a  
few seconds.  
informed by illumination of this  
warning lamp, an audible signal  
and a message in the screen.  
)
)
Turn the key to position 2 (Ignition on).  
Switch off the ignition and remove the key  
from the ignition switch.  
)
The remote control is fully operational again.  
If the problem persists, contact a  
CITROËN dealer as soon as possible.  
 
Do not throw the remote control  
batteries away, they contain metals  
which are harmful to the environment.  
Take them to an approved collection  
point.  
Lost keys  
Visit a CITROËN dealer with the vehicle's registration document, your personal  
identification documents and if possible the key code label.  
The CITROËN dealer will be able to find the key code and the transponder code required to  
order a new key.  
Remote control  
The high frequency remote control is a sensitive system; do not operate it while it is in your  
pocket as there is a possibility that it may unlock the vehicle, without you being aware of it.  
Do not repeatedly press the buttons of your remote control out of range and out of sight of  
your vehicle. You run the risk of stopping it from working and the remote control would have  
to be reinitialised.  
The remote control does not operate when the key is in the ignition switch, even when the  
ignition is switched off, except for reinitialisation.  
Locking the vehicle  
Driving with the doors locked may make access to the passenger compartment by the  
emergency services more difficult in an emergency.  
As a safety precaution (with children on board), remove the key from the ignition switch  
when you leave the vehicle, even for a short time.  
Anti-theft protection  
Do not make any modifications to the electronic engine immobiliser system; this could  
cause malfunctions.  
When purchasing a second-hand vehicle  
Have the pairing of all of the keys in your possession checked by a CITROËN dealer,  
to ensure that only your keys can be used to open and start the vehicle.  
 
107  
Access  
Central locking control  
This control allows the simultaneous locking or unlocking of the doors and boot from inside the  
vehicle.  
Unlocking  
)
Press the button again to unlock the  
vehicle.  
The red indicator lamp in the button goes off.  
If the vehicle is locked from the outside,  
this button is inactive.  
)
In this case, use the remote control  
or the key to unlock the vehicle or  
pull an interior door handle to open  
a door.  
Locking  
)
Press this button to lock the vehicle.  
The red indicator lamp in the button comes on.  
If one of the doors is open, central  
locking from the inside does not take  
place.  
 
Anti-intrusion security  
This system allows automatic simultaneous locking of the doors and boot as soon as the speed of the vehicle exceeds 6 mph (10 km/h).  
Operation  
If one of the doors or the boot is open,  
the automatic central locking does not take  
place.  
This is signalled by the sound of the  
locks rebounding, accompanied by  
illumination of this warning lamp in the  
instrument panel, an audible signal  
and the display of an alert message.  
Carrying long and voluminous  
objects  
Activation/Deactivation  
You can activate or deactivate this function  
permanently.  
In the event of a serious impact with  
If you want to drive with the boot open,  
you should press the central locking  
button to lock the the doors. Otherwise,  
every time the speed of the vehicle  
exceeds 6 mph (10 km/h), the locks  
will rebound and the alerts mentioned  
above will appear.  
deployment of an airbag, the vehicle's  
doors unlock automatically to allow the  
exit of occupants and access for the  
security services.  
)
With the ignition on, press this button  
until an audible signal starts and a  
corresponding message is displayed.  
The state of the system stays in memory when  
switching off the ignition.  
Pressing the central locking button unlocks  
the vehicle.  
Above 6 mph (10 km/h), this locking is  
temporary.  
 
109  
Access  
Alarm*  
System which protects and provides a deterrent against theft and break-ins. It provides the following types of monitoring.  
- exterior perimeter  
The system checks for opening of the vehicle.  
Locking the vehicle with full  
alarm system  
The alarm is triggered if anyone tries to open a  
door, the boot, the bonnet...  
If an opening (door, boot...) is not  
closed fully, the vehicle is not locked  
- interior volumetric  
but the exterior perimeter monitoring  
will be activated after a delay of  
45 seconds at the same time as  
the interior volumetric and anti-tilt  
monitoring.  
The system checks for any variation in the  
volume in the passenger compartment.  
The alarm is triggered if anyone breaks a  
window, enters the passenger compartment or  
moves inside the vehicle.  
- tilt  
The system checks for any change in the  
attitude of the vehicle.  
The alarm is triggered if the vehicle is lifted,  
moved or knocked.  
Activation  
Deactivation  
)
)
Switch off the ignition and get out of the vehicle.  
Press the locking button on the remote control.  
)
Press the unlocking button on the remote  
control.  
Self-protection function  
The system checks for the putting out of  
service of its components.  
The monitoring system is active: the indicator  
lamp in the button flashes once per second.  
The alarm system is deactivated: the indicator  
lamp in the button goes off.  
The alarm is triggered if the battery, the central  
control or the siren wiring are put out of service  
or damaged.  
After the locking button on the remote control  
is pressed, the exterior perimeter monitoring  
is activated after a delay of 5 seconds and the  
interior volumetric and anti-tilt monitoring after  
a delay of 45 seconds.  
For all work on the alarm system,  
contact a CITROËN dealer or a  
qualified workshop.  
* According to country.  
 
Locking the vehicle  
with exterior perimeter  
monitoring only  
Deactivate the interior volumetric and anti-tilt  
monitoring to avoid unwanted triggering of the  
alarm in certain cases such as:  
To be effective, this deactivation must  
be carried out each time the ignition is  
switched off.  
-
-
-
-
-
-
leaving a pet in the vehicle,  
leaving a window partially open,  
washing your vehicle,  
changing a wheel,  
having your vehicle towed,  
transport by sea.  
Deactivation of the interior  
volumetric and anti-tilt  
monitoring  
Reactivation of the interior  
volumetric and anti-tilt  
monitoring  
)
)
Switch off the ignition.  
)
Press the unlocking button on the remote  
control to deactivate the exterior perimeter  
monitoring.  
Press the locking button on the remote  
control to activate all the monitoring  
functions.  
Within ten seconds, press the button until  
the indicator lamp is on continuously.  
Get out of the vehicle.  
Press the locking button on the remote  
control immediately.  
)
)
)
The exterior perimeter monitoring alone is  
activated: the indicator lamp in the button  
flashes once per second.  
The indicator lamp in the button again flashes  
once per second.  
 
111  
Access  
Triggering of the alarm  
Failure of the remote control  
Operating fault  
This is indicated by sounding of the siren and  
flashing of the direction indicators for  
thirty seconds.  
The monitoring functions remain active until  
the alarm has been triggered eleven times in  
succession.  
To deactivate the monitoring functions:  
When the ignition is switched on, fixed  
illumination of the indicator lamp in the button  
indicates a fault with the system.  
Have it checked by a CITROËN dealer or a  
qualified workshop.  
)
unlock the vehicle using the key in the  
driver's door lock,  
)
)
open the door; the alarm is triggered,  
switch on the ignition; the alarm stops;  
the indicator lamp in the button goes off.  
When the vehicle is unlocked using the remote  
control, rapid flashing of the indicator lamp  
in the button informs you that the alarm was  
triggered during your absence. When the  
ignition is switched on, this flashing stops  
immediately.  
Locking the vehicle without  
activating the alarm  
)
Lock or deadlock the vehicle using the key  
in the driver's door lock.  
 
Doors  
Opening  
Closing  
When a door is not closed correctly:  
-
when the engine is running,  
this warning lamp comes  
on, accompanied by an alert  
message for a few seconds,  
-
when the vehicle is moving (speed  
higher than 6 mph (10 km/h)), this warning  
lamp comes on, accompanied by an alert  
message for a few seconds.  
From inside  
)
Pull the interior control lever of a front door;  
this unlocks the vehicle completely.  
From outside  
With the selective unlocking activated:  
)
After unlocking the vehicle completely  
using the remote control or the key, pull the  
door handle.  
-
opening the the driver's door  
unlocks the driver's door only (if the  
vehicle has not already been  
completely unlocked).  
When the selective unlocking is  
activated, the first press of the remote  
control unlocking button permits  
unlocking of the driver's door only.  
-
opening one of the passenger  
doors unlocks the rest of the  
vehicle.  
 
113  
Access  
Emergency control  
System allowing the doors to be locked and  
unlocked manually in the event of a malfunction  
of the central locking system or battery failure.  
Locking the driver's door  
Locking the front and rear  
passenger doors  
Unlocking the front and rear  
passenger doors  
)
Insert the key in the door lock, then turn it  
to the rear.  
)
)
Open the doors.  
On the rear doors, check that the child lock  
is not on (see Child Safety).  
)
Pull the interior door opening control.  
You can also apply the procedure described  
for the passenger doors.  
)
)
Remove the black cap, located on the edge  
of the door, using the key.  
Insert the key in the socket without forcing  
it, then without turning it, move the latch  
sideways towards the inside of the door.  
Remove the key and refit the cap.  
Close the doors and check that the vehicle  
has locked correctly from the outside.  
Unlocking the driver's door  
)
Insert the key in the door lock, then turn it  
to the front.  
)
)
 
Boot  
Opening  
Closing  
Tailgate release  
)
Lower the boot lid using the interior grab  
handle.  
If the tailgate is not closed correctly:  
-
when the engine is running,  
this warning lamp comes on,  
accompanied by the display of an  
alert message for a few seconds,  
-
when the vehicle is moving (speed above  
6 mph (10 km/h)), this warning lamp comes  
on, accompanied by an audible signal and  
the display of an alert message for a few  
seconds.  
System allowing the mechanical unlocking of  
the boot in the event of a battery or central  
locking system malfunction.  
)
After unlocking the boot or the vehicle  
using the remote control or the key, press  
the opening control, then raise the tailgate.  
Unlocking  
)
)
)
Fold back the rear seats to gain access to  
the lock from inside the boot.  
Insert a small screwdriver into hole A of the  
lock to unlock the tailgate.  
Move the latch to the left.  
Locking after closing  
If the fault persists after closing again, the boot  
will remain locked.  
 
115  
Access  
Electric windows  
Fitted with a safety anti-pinch system.  
One-touch electric  
windows  
There are two options:  
The electric window controls remain  
operational for approximately  
45 seconds after the ignition is  
switched off or until the vehicle is  
locked after a door is opened.  
If the passenger 's window cannot be  
operated from the driver's door control  
panel, carry out the operation from the  
passenger's door control panel,  
and vice versa.  
-
-
manual mode  
) Press or pull the control gently.  
The window stops when the control is  
released.  
automatic mode  
) Press or pull the control firmly.  
The window opens or closes fully when  
the control is released.  
) Pressing the control again stops the  
movement of the window.  
1. Driver's electric window control.  
2. Passenger's electric window control.  
After approximately ten consecutive  
complete opening/closing movements  
of the window, a protection function is  
activated which only authorises closing  
of the window to prevent damage to the  
electric window motor.  
Once the window is closed, the controls  
will become available again after  
approximately 40 minutes.  
 
Safety anti-pinch  
Reinitialisation  
When the window rises and meets an obstacle,  
it stops and partially lowers again.  
If a window does not rise automatically,  
its operation must be reinitialised:  
Always remove the key from the ignition  
when leaving the vehicle, even for a  
short time.  
If an obstacle is encountered during  
operation of the electric windows,  
you must reverse the movement of the  
window. To do this, press the control  
concerned.  
When the driver operates the  
passenger's electric window control,  
they must ensure that nothing is  
preventing the windows closing  
correctly.  
The driver must ensure that the  
passengers use the electric windows  
correctly.  
)
)
pull the control until the window stops,  
release the control and pull it again until  
the window closes fully,  
If the window cannot be closed  
(for example, in the presence of ice),  
once the window has lowered:  
)
continue to hold the control for  
approximately one second after the  
window has closed,  
)
)
)
press and hold the control until the  
window opens fully,  
)
)
press the control to lower the window  
automatically to the low position,  
when the window has reached the low  
position, press the control again for  
approximately one second.  
then pull the control immediately  
and hold it until the window closes,  
continue to hold the control for  
approximately one second after the  
window has closed.  
The safety anti-pinch function is not  
operational during these operations.  
The safety anti-pinch function is not  
operational during these operations.  
Be aware of children when operating  
the windows.  
 
117  
Access  
Fuel tank  
Capacity of the tank: approximately 60 litres.  
Low fuel level  
When the low fuel level in the tank  
is reached, this warning lamp on  
the instrument panel comes on,  
accompanied by an audible warning  
and a message in the screen.  
When it first comes on, around 6 litres of fuel  
remain in the tank.  
You must refuel as soon as possible to avoid  
running out.  
Refuelling  
)
)
Press control A until the automatic opening  
of the fuel flap is heard.  
)
)
Introduce the nozzle so as to push in the  
metal non-return flap B.  
Additions of fuel must be of at least 5 litres to  
be registered by the fuel gauge.  
This control remains active for a few minutes  
after switching off the ignition. If necessary,  
switch the ignition on again to reactivate it.  
Take care to select the pump that delivers  
the correct fuel for your vehicle.  
Make sure that the nozzle is pushed in as  
far as possible before starting to refuel (risk  
of blowback).  
Maintain this position while refuelling.  
Push the fuel flap to close it.  
Opening the filler cap may result in an inrush of  
air. This vacuum is entirely normal and results  
from the sealing of the fuel system.  
)
)
If you are filling your tank to the top, do not  
persist after the third cut-off; this could  
cause your vehicle to malfunction.  
With Stop & Start, never refuel with the  
system in STOP mode; you must switch  
off the ignition with the key.  
 
Quality of the fuel used for  
petrol engines  
Quality of the fuel used for  
Diesel engines  
The petrol or Diesel engine of your vehicle is  
fitted with a catalytic converter, a device which  
helps to reduce the level of harmful emissions  
in the exhaust gases.  
For petrol engines, the use of unleaded fuel  
is compulsory.  
The petrol engines are perfectly compatible  
with E10 or E24 type petrol biofuels (containing  
10 % or 24 % ethanol), conforming to European  
standards EN 228 and EN 15376.  
E85 type fuels (containing up to 85 % ethanol)  
are reserved exclusively for vehicles marketed  
for the use of this type of fuel (BioFlex  
vehicles). The quality of the ethanol must  
comply with European standard EN 15293.  
For Brazil only, special vehicles are marketed  
to run on fuels containing up to 100 % ethanol  
(E100 type).  
The Diesel engines are perfectly compatible  
with biofuels which conform to current and  
future European standards (Diesel fuel which  
complies with standard EN 590 mixed with a  
biofuel which complies with standard EN 14214)  
available at the pumps (containing up to 7 %  
Fatty Acid Methyl Ester).  
The B30 biofuel can be used in certain Diesel  
engines; however, this use is subject to strict  
application of the special servicing conditions.  
Contact a CITROËN dealer or a qualified  
workshop.  
The filler neck is narrower, admitting unleaded  
petrol nozzles only.  
If you have put in the wrong fuel for  
your vehicle, you must have have  
the tank drained and refilled with  
the correct fuel before you start the  
engine.  
The use of any other type of (bio)fuel  
(vegetable or animal oils, pure or diluted,  
domestic fuel...) is strictly prohibited (risk of  
damage to the engine and fuel system).  
Fuel supply cut-off  
Your vehicle is equipped with a safety device  
which cuts off the fuel supply in the event of a  
collision.  
 
119  
Access  
Misfuel prevention (Diesel)*  
Mechanical device which prevents filling the tank of a Diesel vehicle with petrol. It avoids the risk of  
engine damage that can result from filling with the wrong fuel.  
Located in the filler neck, the misfuel prevention device appears when the filler cap is removed.  
Operation  
It remains possible to use a fuel can to  
fill the tank; this must be done slowly.  
In order to ensure a good flow of fuel,  
do not place the nozzle of the fuel can  
in direct contact with the flap of the  
misfuel prevention device.  
Travelling abroad  
As Diesel fuel pump nozzles may be  
different in other countries, the presence  
of the misfuel prevention device may  
make refuelling impossible.  
Before travelling abroad, we recommend  
that you check with the CITROËN dealer  
network, whether your vehicle is suitable  
for the fuel pumps in the country in  
which you want to travel.  
When a petrol filler nozzle is introduced into the  
fuel filler neck of your Diesel vehicle, it comes  
into contact with the flap. The system remains  
closed and prevents filling.  
Do not persist but introduce a Diesel type  
filler nozzle.  
This equipment will become available during  
the year.  
* According to country of sale.  
 

Related Topics

Ventilation
Manual air conditioning
Dual-zone digital air conditioning
Front demist - defrost
Rear screen demist - defrost
Front seats
Rear seats
Rear head restraints
Steering wheel adjustment
Mirrors
Remote control key
Central locking control
Anti-intrusion security
Alarm
Doors
Boot
Electric windows
Fuel tank
Misfuel prevention (Diesel)

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