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Special features for Your Citroen Relay Van 2014-2024

Weights  
Van  
dimensions  
Model name  
GVW  
3 300  
3 500  
3 500  
4 005  
3 300  
3 500  
3 500  
4 005  
3 500  
4 005  
3 500  
4 005  
unbraked trailer  
recommended nose weight  
33  
35  
750  
750  
750  
750  
750  
750  
750  
750  
750  
750  
750  
750  
100  
100  
120  
120  
100  
100  
120  
120  
120  
120  
120  
120  
L3 H2  
435  
440  
33  
35  
L3 H3  
435  
440  
435  
440  
435  
440  
L4 H2  
L4 H3  
9
Vehicle identification  
IdEntIFIcAtIOn MArKInGS  
A. Manufacturer's plate  
c. tyres  
d. Paint code  
This plate is located on the front bumper  
The label (image given as an indication only) The paint code is located on the front  
crossmember, under the bonnet.  
affixed to the vehicle's door pillar, on the  
driver's side, indicates:  
bumper crossmember, under the bonnet.  
1 - European whole vehicle type approval number.  
2 - VF... Type and serial number.  
3 - Gross vehicle weight (GVW).  
4 - Gross train weight (GTW).  
-
the tyre sizes,  
-
the tyre pressures when laden.  
E. Serial number on the  
bodywork  
5.1 - Maximum weight on front axle.  
5.2 - Maximum weight on rear axle.  
the tyre pressures must be checked cold,  
at least monthly.  
This number is located under the plastic  
cover, at the sill on the right-hand side.  
B. Serial number on the  
bodywork  
Crew cab  
PrESEntAtIOn  
The crew cab is available on van versions and comprises a bench seat, seat belts, a storage  
space and side windows.  
It is separated from the load space and a high-strength partition offering comfort and safety.  
Good practice  
Do not tilt the bench seat cushion during  
transportation.  
No not attach anything to the cab fixing  
structure.  
Do not exceed the number of passengers  
indicated on the registration certificate.  
In the rear, the load space is intended for  
carrying goods only.  
You are advised to place the goods or heavy  
objects as far forwards as possible in the  
load space (towards the cab) and secure  
them by means of straps using the stowing  
rings on the floor.  
rear bench seat  
Storage space  
This ergonomic bench seats four people.  
A storage space is provided under the bench  
seat.  
From the cab, tilt the seat cushion forward  
for access to it  
10  
Crew cab  
unfastening  
Press the red button on the buckle housing,  
the seat belt rolls up automatically but you  
are advised to guide it.  
Use the seat belt to restrain one person  
only per seat.  
Sliding side windows  
Seat belts  
child seats  
Depending on the vehicle's equipment, the  
side windows of row 2 can be opened.  
Each rear seat is fitted with a three-point  
inertia reel seat belt.  
Do not install child seats, booster  
cushions or carrycots on the rear seats  
of the cab.  
Squeeze the two controls then slide the  
window.  
Fastening  
Pull the strap in front of you, with an even  
movement, ensuring that it does not twist.  
While driving, the window must be  
closed or secured in an intermediate  
position.  
Secure the buckle in its housing.  
Check that the seat belt is fastened securely  
and that the automatic locking system is  
operating correctly by pulling the strap  
rapidly.  
Do not extend long objects outside the  
vehicle via the window.  
Chassis cab / Floor cab  
PrESEntAtIOn  
Chassis cab and floor cab versions have a cab, a fixed floor and two specific rear lamp  
clusters.  
These versions are also available with:  
-
a crew cab,  
-
a tipper body.  
For more information on these versions, refer to the corresponding section.  
changing a bulb  
rear lamps  
Carry out the operations in reverse order to  
refit each bulb.  
For more information on bulbs, refer to  
the table "Types of bulb and lamp" in  
the "Quick help" section.  
1. direction indicators  
type B, PY21W - 21W  
2. Brake lamps  
type B, P21W - 21W  
3. Sidelamps  
type A, W5W - 5W  
4. reversing lamps  
type A, W16W - 16W  
5. Foglamps  
-
-
-
-
Identify the failed bulb.  
Remove the four lamp unit fixing screws.  
Pull the lamp unit out towards you.  
Replace the bulb.  
type A, W16W - 16W  
10  
Chassis cab / Floor cab  
dIMEnSIOnS  
The dimensions are given in millimetres.  
cHASSIS cAB  
L1  
L2  
L2S  
5 708  
3 800  
948  
L3  
L4  
L
A
B
c
d
-
Overall length  
4 908  
3 000  
5 358  
3 450  
5 943  
4 035  
6 308  
4 035  
Wheelbase  
Front overhang  
Rear overhang  
960  
1 325  
Overall width (incl./excl. mirrors)  
Body width  
2 508 / 2 050  
2 207  
-
Max permitted body width  
Front track  
2 350  
E
-
1 810  
Rear track  
1 790  
-
Increased rear track  
Overall height  
1 980  
F
-
2 254  
Max permitted body height  
3 500  
Chassis cab / Floor cab  
10  
Chassis cab / Floor cab  
dIMEnSIOnS  
The dimensions are given in millimetres.  
FLOOr cAB  
L1  
L2  
L2S  
6 093  
3 800  
948  
L3  
L4  
L
A
B
c
d
-
Overall length  
5 293  
3 000  
5 743  
3 450  
6 328  
4 035  
6 693  
4 035  
Wheelbase  
Front overhang  
Rear overhang  
1 345  
1 710  
Overall width (incl./excl. mirrors)  
Body width  
- / 2 100  
-
-
Max permitted body width  
Front track  
-
E
-
1 810  
1 790  
1 980  
2 153  
-
Rear track  
-
Max permitted body width  
Overall height  
F
-
Max permitted body height  
Chassis cab / Floor cab  
10  
Double cab  
PrESEntAtIOn  
The double cab is available in chassis and floor versions and comprises a bench seat, seat  
belts, a storage space and side windows.  
Good practice  
Do not tilt the bench seat cushion during  
transportation.  
No not attach anything to the cab fixing  
structure.  
Do not exceed the number of passengers  
indicated on the registration certificate.  
rear bench seat  
Storage space  
This ergonomic bench seats four people.  
A storage space is provided under the bench  
seat.  
Tilt the seat cushion forward for access to it.  
Double cab  
unfastening  
Press the red button on the buckle housing,  
the seat belt rolls up automatically but you  
are advised to guide it.  
Use the seat belt to restrain one person  
only per seat.  
Sliding side windows  
Seat belts  
child seats  
Depending on the vehicle's equipment, the  
side windows can be opened.  
Each rear seat is fitted with a three-point  
inertia reel seat belt.  
Do not install child seats, booster  
cushions or carrycots on the rear seats  
of the cab.  
Squeeze the two controls then slide the  
window.  
Fastening  
Pull the strap in front of you, with an even  
movement, ensuring that it does not twist.  
While driving, the window must be closed  
or secured in an intermediate position.  
Secure the buckle in its housing.  
Do not project long objects outside the  
vehicle through the window.  
Check that the seat belt is fastened securely  
and that the automatic locking system is  
operating correctly by pulling the strap  
rapidly.  
10  
Double cab  
dIMEnSIOnS  
The dimensions are given in millimetres.  
cHASSIS crEW cAB  
FLOOr crEW cAB  
L3  
L4  
L2  
L3  
L4  
L
A
B
c
d
-
Overall length  
5 843  
6 208  
5 738  
3 450  
6 228  
6 678  
Wheelbase  
4 035  
948  
4 035  
Front overhang  
948  
1 245  
- / 2 100  
-
Rear overhang  
860  
1 225  
1 340  
1 695  
Width (with / without mirrors)  
Body width  
2 508 / 2 050  
-
-
Max permitted body width  
Front track  
-
-
E
-
1 810  
1 790  
1 980  
2 254  
-
1 810  
1 790  
1 980  
2 153  
-
Rear track  
-
Increased rear track  
Overall height  
F
-
Max permitted body height  
Double cab  
10  
Tipper body  
PrESEntAtIOn  
The tipper body is raised by a electro-hydraulic unit powered by the  
vehicle's battery.  
Power to raise the tipper body is generated by the motor in the  
electro-hydraulic unit.  
Raising and lowering the the tipper body done is by pressing and  
holding the corresponding buttons on the magnetic and portable  
remote control mounted on on a carrier in the cab.  
The tipper body is lowered by an electrovalve that opens a fluid  
return from the ram.  
A safety device prevents the tipper body from dropping when static  
or being raised.  
Tipper body  
SAFEtY AdVIcE  
Ensure that there is no person or obstacle nearby (below or  
above) when unloading.  
Never drive, even slowly, with the tipper body raised.  
Never leave the tipper body raised when not in use.  
Discharge onto a flat and hard surface: a sloping  
or loose surface may cause a change in the centre  
of gravity, with an adverse affect on the stability of  
the vehicle.  
Always discharge the load with the top part of the rear body side  
secured.  
Observe the maximum payload on the weights plate on the  
vehicle.  
Check regularly that the suspension is in good condition and  
that the tyres are inflated to the recommended pressures.  
Distribute the load uniformly in the tipper body.  
Transport similar products that discharge easily.  
10  
Tipper body  
cHArActErIStIcS  
Equipment  
details  
Tipper base made of 2 strips of 2.5 mm thick zinc coated high strength steel, joined by central and  
longitudinal laser welding.  
tipper  
Tipper body painted vehicle body colour.  
2 main longerons in galvanised high strength steel.  
1 tubular steel ram head cross member.  
Structure of the tipper body  
Cross members in galvanised high strength steel. The assembly is protected against corrosion by  
the application of a powder coat paint finish.  
2 longerons in "C" made of 2.5 mm thick high strength steel, interior strengthening by enlarged lower wings.  
Fixing to the base vehicle by high strength steel brackets.  
1 machine-welded tubular steel ram foot cross member, hot galvanised.  
1 rear articulation cross member in galvanised steel.  
Stop brackets at the ends of the longerons.  
Sub chassis  
Body sides  
Rear lamp protection grille.  
Cycle guard and wing supports in galvanised steel.  
Body sides in high strength steel, 15/10 thickness, cold formed, assembled by continuous laser welding.  
Anti-corrosion protection assured by a powder coating paint finish.  
Catches with reinforced zinc protection integrated into the form of the sides.  
Ladder carrier  
Galvanised steel uprights. Panels and cross members in painted steel with clinched bolts.  
12 Volts, 2 kW  
Electro-pump unit  
Operating temperature range: -20 to +70°C.  
Expansion type, nitride ram, 3 section, dia: 107 mm  
Maximum pressure: 20 bar.  
Hydraulic ram  
Hydraulic fluid  
Mineral type ISO HV 46 or equivalent.  
Tipper body  
dIMEnSIOnS  
This conversion is only available on the L2 single chassis-cab; refer to the table below for the characteristics of the tipper.  
tipper (in mm)  
Load length  
3 200  
Overall length  
Load width  
3 248  
2 000  
2 100  
350  
Overall width  
Height of body sides  
Overall height  
550  
For information on the characteristics of the L2 chassis cab, refer to the "Dimensions" section for the floor cab version.  
10  
Tipper body  
WEIGHtS And tOWEd LOAdS (KG)  
General points  
For more information, refer to your registration certificate.  
Before towing a trailer, check  
that:  
In each country, it is imperative that the towed loads authorised by  
local legislation are complied with. To find out your vehicle's towing  
capacities and its gross train weight, consult a franchised dealer.  
-
the nose weight on the  
towbar ball does not exceed  
the value (S) indicated on  
the trailer's weights plate,  
The maximum authorised speed is reduced when towing (comply  
with the legislation in force in your country).  
-
the maximum trailer weight  
is less than the value  
With load transfer, the braked trailer weight can be increased,  
on condition that the equivalent of this load is removed from the  
vehicle so that the GTW is not exceeded. Warning: towing with a  
lightly loaded towing vehicle may have an adverse effect on its road  
holding.  
indicated on the trailer's  
weights plate and the Gross  
Vehicle Weight (GVW)  
does not exceed the value  
indicated on the vehicle's  
weights plate.  
The GTW and towed load values indicated are valid up to a  
maximum altitude of 1000 metres; the towed load mentioned must  
be reduced by 10 % for each additional 1000 metres.  
-
in the case of a self-  
supporting trailer, the Gross  
Train Weight must not  
exceed the value indicated  
on the vehicle's weights  
plate.  
High ambient temperatures may result in a reduction in the  
performance of the vehicle in order to protect the engine; when the  
ambient temperature is higher than 37 °C, limit the towed weight.  
The kerb weight is equal to the weight without load + driver (75 kg) +  
fuel tank filled to 90%.  
Tipper body  
HYdrAuLIc SYStEM  
these precautions are mandatory for any work on the hydraulic  
system.  
When carrying out maintenance work under the tipper body,  
place the tipper body in the safety position secured with its stay  
(position indicated by a red arrow under the back of the tipper  
body),  
Never work under a tipper body that is not supported,  
Switch off the power supply to the electro-hydraulic unit using  
the circuit breaker,  
Vehicle stationary, engine off.  
As a safety measure we strongly advise against doing anything  
under the tipper body while it is being operated or while it is  
being serviced.  
10  
Tipper body  
SErVIcInG  
reservoir  
cleaning the valve slider  
Check and top up the fluid level regularly. Replace the fluid  
annually. Replace the fluid if it contains water.  
Remove the plug 244A taking care to recover the ball.  
Using a wide screwdriver, remove the bore / piston bolt  
assembly.  
Check the condition of the hydraulic hose and the sealing of the  
hydraulic system regularly.  
Check that the piston slides smoothly and remove any  
impurities. Pass a magnet over if there is any swarf present.  
Pump and motor  
Refit the assembly and ensure that the piston slides smoothly.  
Retain the ball with some grease on the plug for reassembly.  
Requires no servicing, the ball bearings are lubricated for life and  
the plain bearings by the pumped fluid.  
Bleed the hydraulic system.  
Lubrication  
The tipper body and ram pivots do not have grease nipples.  
Lubricate regularly the hinges and retainers for the tipper body sides  
as well as the catches for the rear tipper body side.  
Bleed the electro-hydraulic unit  
Remove the hexagonal plug 257.  
Slacken by a half turn the bolt 587 located inside, using a  
hexagonal 6 mm spanner.  
Sub-chassis and tipper body  
Operate the electro-hydraulic unit for a few moments by  
pressing the raise button.  
For maximum life, we recommend that you clean your tipper body  
by washing it down regularly with hose.  
The tipper body does not rise, or very slowly. When fluid flows  
from the orifice, the system is bled.  
Touch-in the paint chips quickly to avoid the spread of rust.  
Retighten bolt 587 and refit the plug 257, check that the tipper  
body lowers correctly.  
After 8 months of use, check the tightening torque of the  
fixings of the underbody to the chassis (following the  
recommendations of the body converter).  
Tipper body  
detailled view of the ud2386 electro-hydraulic unit  
10  
Tipper body  
dIAGnOSIS  
Symptom  
Electrical  
Hydraulic  
Verification / check  
Power supply harness and relay.  
X
X
X
The hydraulic unit does  
not operate.  
Control harness (control unit).  
Circuit breaker.  
Unit very noisy, body  
rises slowly.  
X
X
Pick-up strainer blocked or squashed at the bottom of the reservoir.  
Pump alignment, change the unit.  
New unit very noisy,  
body rises quickly.  
The ram goes down on  
its own.  
X
X
Return valve squashed or jammed.  
Yes, check the valve slider and bleed.  
Refer to the "Servicing" section.  
The ram does not go  
down.  
X
No, check the return valve winding and electrical connections.  
No, replace the electrovalve.  
X
X
No, check the alignment of the ram.